Provide A Positive Customer Service Experience Jobs
1,889,638 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Senior Investigator
Company: Twilio
Location: USA
Posted Dec 20, 2025
This job posting seeks a Senior Investigator for Twilio's Legal team in the NAMER region, emphasizing experience in employee relations, investigations, and compliance. Responsibilities include conducting thorough investigations, managing case systems, and ensuring fair resolutions. The role offers competitive pay, remote work options, and benefits like healthcare and retirement plans, with salary ranges varying by location.
Engineering Manager
Company: Typeform
Location: UK
Posted Dec 20, 2025
This role involves leading engineering teams to foster a high-performance culture, using technologies like Go, React, and AWS. Candidates must have experience managing large teams and technical expertise in cloud-based products.
Product Marketing Manager - Invoicing
Company: Mercury
Location: USA
Posted Dec 20, 2025
The text discusses the historical hawala system's role in enabling trust-based trade across regions and highlights Mercury's modern banking platform focused on quality, trust, and speed. It emphasizes their invoicing product's popularity and a job opportunity with competitive compensation and growth potential.
Research Scientist
Company: Wikimedia Foundation
Location: USA
Posted Dec 20, 2025
The Wikimedia Foundation seeks a Research Scientist for a remote role, emphasizing open knowledge, collaboration, and global impact. The position requires a PhD, technical skills, and commitment to their mission, with a competitive salary range.
Sales Development Representative (French speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
Twilio's Sales Development Representative role emphasizes growth, collaboration, and competitive benefits, offering opportunities for career advancement and impactful work.
Marketing Manager
Company: Mozilla
Location: USA
Posted Dec 20, 2025
MZLA Technologies, a Mozilla subsidiary, develops open-source email tools like Thunderbird, empowering millions. They seek a Marketing Manager to grow their brand, offering competitive salaries, remote work, and comprehensive benefits.
Growth Operations Manager
Company: Cobalt
Location: USA
Posted Dec 20, 2025
Cobalt provides pentesting services with a focus on agile business solutions and remote team collaboration. The company is hiring for a Marketing Operations Manager role with responsibilities spanning GTM alignment, process design, and cross-functional leadership. Cobalt emphasizes equal opportunity employment and fair compensation practices.
Staff Security Engineer - Product Security
Company: Mozilla
Location: USA
Posted Dec 20, 2025
Mozilla's mission to improve the internet through security and privacy initiatives. The Security Engineer role involves protecting users, ensuring secure software development, and contributing to a global public resource. Benefits include competitive pay, remote work, and professional growth opportunities.
Sales Enablement Manager
Company: Figma
Location: USA
Posted Dec 20, 2025
This job description highlights a critical role in connecting Figma's product roadmap with global sales teams, emphasizing opportunities to shape education programs, build scalable initiatives, and collaborate with key teams in a fast-paced environment. The role offers growth potential and a competitive benefits package.
Content Lead
Company: Builder.io
Location: USA
Posted Dec 20, 2025
The job description highlights a pivotal role in shaping Builderio's narrative, emphasizing collaboration across teams, impactful storytelling, and growth opportunities. It showcases a dynamic environment with clear career development and a focus on high-quality content creation.
Sales Development Representative (German speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
This job posting highlights Twilios commitment to growth-oriented careers, collaborative teamwork, and professional development. The role emphasizes building relationships, achieving goals, and working in a dynamic environment with opportunities for leadership and innovation.
Sr. Manager - Treasury
Company: Kraken
Location: Europe
Posted Dec 20, 2025
Kraken promotes its mission-driven approach to crypto innovation, highlighting a global team dedicated to advancing blockchain technology and financial inclusion. The text emphasizes career opportunities, company culture, and commitments to security and education while showcasing its remote workforce spanning 70+ countries.