Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Sr Data Analytics (Retention Focus)

Company: Trafilea

Location: USA

Posted Dec 20, 2025

This job description highlights a role focused on customer retention analytics, predictive modeling, and cross-functional collaboration. The company emphasizes growth opportunities, remote work, and competitive benefits while requiring technical expertise in data analysis and business intelligence tools.

Sr ML Engineer - Robotics

Company: Diligent Robotics

Location: Remote

Posted Dec 20, 2025

The text describes a Sr ML Engineer role focused on developing AI for robots, emphasizing collaboration, real-world applications, and technical expertise in machine learning and robotics.

Sales Director

Company: Degreed

Location: USA

Posted Dec 20, 2025

This job posting highlights a high-impact Sales Director role focusing on enterprise acquisition, requiring strategic sales execution, executive presence, and key skills in value-based selling. The position offers competitive compensation ranging from $250,000 to $300,000.

People Operations Enablement Partner

Company: Coursera

Location: UK

Posted Dec 20, 2025

This job description outlines a People Ops Enablement Partner role in EMEA, focusing on operational excellence, compliance, and regional partnerships. Responsibilities include managing People Ops delivery, ensuring compliance, and driving innovation. Qualifications require HR expertise, global experience, and proficiency in HR systems.

Contract Manager, Upmarket - German Speaker

Company: HubSpot

Location: Germany

Posted Dec 20, 2025

This job description outlines a Contract Manager role at HubSpot, emphasizing responsibilities like managing customer contracts, collaborating with stakeholders, and ensuring positive customer experiences. The position requires fluency in English and German, problem-solving skills, and a focus on customer retention. It highlights a dynamic work environment and opportunities for growth within the Contract Management Organization.

Enterprise Account Executive

Company: MariaDB plc

Location: USA

Posted Dec 20, 2025

MariaDB is making a significant impact globally as a leading database solution, with opportunities for Enterprise Account Executives to drive sales and growth. The role involves managing complex sales cycles, collaborating with customers, and leveraging competitive compensation and benefits.

Fullstack Product Software Engineer - Core Web Experience

Company: Dropbox

Location: USA

Posted Dec 20, 2025

The role involves integrating Dash's AI capabilities into FSS, simplifying workflows, and collaborating across teams. Requirements include experience in full-stack development and cross-functional collaboration. The position offers opportunities to lead critical initiatives and build intuitive foundations for core workflows.

New Business Commercial Account Executive-Financial Services

Company: GitLab

Location: USA

Posted Dec 20, 2025

This job description outlines a New Business Account Executive role for Financial Services at GitLab, focusing on acquiring new customers and expanding the company's presence in regulated markets. The position requires expertise in B2B SaaS sales, understanding of Financial Services regulations, and managing complex sales cycles. It emphasizes strategic territory planning, stakeholder engagement, and collaboration with cross-functional teams.

Software Engineer Intern (Summer 2026)

Company: Dropbox

Location: Poland

Posted Dec 20, 2025

This job posting outlines a Software Engineering Intern role at Dropbox, emphasizing high-impact projects, collaborative environments, and professional development opportunities. It details responsibilities, team matching processes, mentorship programs, and internship timelines for Summer 2026.

Technical Support Associate

Company: Webflow

Location: Australia

Posted Dec 20, 2025

Webflow seeks a Technical Support Associate to enhance customer experiences, offering competitive pay, equity, and a remote-first culture focused on innovation and inclusivity.

Manager - Engineering

Company: Bugcrowd

Location: India

Posted Dec 20, 2025

This job posting seeks a Senior Manager Software Engineering with expertise in cloud-native architecture and AI tools to lead an integration team, focusing on secure platform development, team mentorship, and cross-functional collaboration. The role requires 15+ years of experience in cybersecurity and agile delivery, with a mix of remote and in-person work.

Staff Product Backend Software Engineer - Core Sync

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This job description highlights Dropbox's commitment to simplifying collaboration and building scalable systems. The role emphasizes technical leadership, cross-functional collaboration, and long-term architectural investments. It offers opportunities for technical ownership and cultural impact while requiring experience with large-scale systems and oncall responsibilities.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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