Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
SAP EAM Asset Data Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job description outlines a senior SAP consultant role at IBM requiring expertise in EAM and PM modules, end-to-end project experience, leadership skills, and technical proficiency. It emphasizes strong communication, problem-solving, and stakeholder management abilities for successful project delivery.
Senior Software Engineering Manager - HashiCorp Infra Platform Services
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager leading a team responsible for the core infrastructure of IBM's cloud platform. The role involves people leadership, technical accountability, operational health ownership, cost optimization, and process improvement. The ideal candidate should have experience in software engineering, infrastructure engineering, or SRE, with expertise in cloud-native systems, Infrastructure as Code, and operational health management.
AWS Devops Engineer - Defence sector
Company: IBM
Location: Cheltenham, GB
Posted Dec 05, 2025
IBM CIC offers a dynamic role with opportunities for career growth, training, and innovation in hybrid cloud and AI. The company emphasizes collaboration, continuous learning, and a supportive culture with benefits like flexible work and recognition programs.
IBV Editorial Lead
Company: IBM
Location: Singapore, SG
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves editorial leadership, crafting compelling narratives, and leveraging generative AI. Required skills include superior editorial abilities, analytical thinking, project management, and critical interpersonal skills.
SAP EAM Work Management Package Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The job description outlines the role of an SAP consultant at IBM Consulting, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, with extensive experience in Plant Maintenance modules across at least 2 full implementations. The role requires strong technical and business skills, excellent leadership, and the ability to build successful client relationships.
BPOプロセス・デリバリー・スペシャリスト（経理）
Company: IBM
Location: Naha, JP
Posted Dec 05, 2025
The text is a job description for a Japanese-speaking role at IBM Japan, focusing on BPO (Business Process Outsourcing) project delivery. It highlights the importance of curiosity, knowledge, and creativity in driving business transformation through hybrid cloud and AI technologies. The role involves collaborating with experts across various industries and utilizing IBM's technology portfolio, including Red Hat and software solutions.
Designer-User Experience Design
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves working on professional projects, participating in research and design activities, and delivering innovative user experiences. The position requires a bachelor's degree, relevant work experience, and strong design skills.
Associate Package Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role of an Associate Package Consultant at IBM Consulting involves working with diverse clients worldwide, assisting in the selection, implementation, and support of application packaged solutions. The position emphasizes professional development, continuous learning, and a culture of coaching and career advancement. The role requires strong quantitative analysis skills, the ability to translate business solutions into technical requirements, and a passion for innovative ideas.
UX Research Manager
Company: IBM
Location: Mulhuddart, IE
Posted Dec 05, 2025
The job description seeks a UX Research Manager to lead a team, drive user-centered innovation, and collaborate across departments. It emphasizes strategic leadership, research excellence, and cross-functional collaboration while outlining requirements for experience, skills, and educational background.
Package Consultant-SAP HANA FIN CO
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, deliver technical expertise, and drive innovation using IBM's technology platforms. The role involves understanding implementation, configuring SAP systems, analyzing requirements, and troubleshooting defects.
Back-End Developer Co-op
Company: IBM
Location: TUCSON, US
Posted Dec 05, 2025
The text describes a co-op program at IBM focused on infrastructure engineering and storage systems development. It highlights the responsibilities, required education, and preferred technical skills for the role. The program offers hands-on experience, mentorship, and the opportunity to work with experienced professionals in the field.
SAP HANA EWM Consultant
Company: IBM
Location: Giza, EG
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on a role as a senior SAP Consultant. The position involves client-facing responsibilities, strategic SAP solution focus, and comprehensive solution delivery. The role requires excellent configuration experience within the SAP EWM module, problem-solving skills, and knowledge of SAP MM and Ariba. The text emphasizes long-term career growth, collaboration, and the opportunity to work on innovative projects.