Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Package Consultant-SuccessFactors Payroll
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job posting describes a career opportunity at IBM Consulting, focusing on SAP tools, cloud platform integration, and Microsoft Office skills. The role requires a bachelor's degree, 10 years of payroll experience, and SAP certification. The company emphasizes long-term relationships, collaboration, and innovation with clients worldwide.
Accounts Payable Specialist-Chinese Bilingual
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 05, 2025
The text describes the role and responsibilities of a position at IBM, which involves assisting with invoice scanning, data entry, error resolution, and processing invoice payments. The role requires a bachelor's degree, proficiency in English and Chinese, experience in invoice handling and tax validation, and strong Microsoft Office and analytical skills. The position also involves participating in Agile ceremonies, using team collaboration tools, and maintaining strong working relationships with stakeholders.
Product Manager Intern Poughkeepsie New York 2026
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 05, 2025
Product Managers at IBM play a crucial role in developing AI-powered solutions by collaborating with cross-functional teams, defining product strategy, and ensuring ethical AI practices. They require strong product management skills, understanding of AI/ML concepts, and experience with Agile methodologies.
Technical Support Representative-Security Analyst
Company: IBM
Location: Gurgaon, IN
Posted Dec 05, 2025
The job posting is for a Security Analyst L2 position to protect an organization from cyberattacks. The role involves monitoring systems, identifying risks, installing security software, documenting breaches, and staying current on IT security trends. Required qualifications include a Bachelor's degree in Computer Science and experience in information security, network security testing, and VAPT concepts.
Delivery Manager, Finance & Accounting
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 05, 2025
The role is for a Delivery Manager with expertise in Finance & Accounting to lead operations for US-based B2C clients. The position requires strong leadership, team management, and experience in Record to Report processes. Key responsibilities include overseeing financial reporting, accounting processes, process improvements, compliance, and collaboration with cross-functional teams.
Technicien - Support technique à la production
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
IBM Bromont is a leading high-tech manufacturing company that values its employees' skills and offers a supportive work environment. The company produces advanced processors for IBM servers and telecommunications modules worldwide. The role involves supporting manufacturing operations, contributing to continuous improvement, and troubleshooting technical issues in a dynamic environment.
Senior Manager - Compensation & Benefits
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The Compensation & Benefits CampB Specialist role involves supporting global compensation and benefits operations through data management, analysis, process execution, and stakeholder coordination. The role requires a Bachelor's degree, 6-8 years of experience in compensation and benefits operations, strong understanding of compensation structures and benefits administration, proficiency in Excel and HR tools, and good communication skills to support global teams.
SAP BW/4 HANA Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity in SAP project and service management, highlighting the combination of strong organizational skills with deep knowledge of SAP solutions and IT governance. The role involves working in a dynamic environment, collaborating with diverse teams, and driving transformation projects to enhance service delivery and capture new market share.
Talent COC, Client Zero Associate
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This text describes a senior HR transformation role at IBM Consulting, focusing on AI-driven HR strategies, client collaboration, and leading transformative projects. It emphasizes strategic thinking, innovation, and mentoring within a tech-forward environment.
Package Consultant-SAP BTP
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a senior SAP Consultant, you will provide client-facing solutions, work on strategic SAP solution focus, and deliver comprehensive solutions leveraging SAP and latest technologies.
Package Consultant-Oracle SCM Cloud
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, deliver technical expertise, and develop innovative solutions. It emphasizes the importance of collaboration, problem-solving, and delivering solutions that meet client requirements.
Digital Adoption/Training Analyst
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The role of Digital Adoption Training Analyst at IBM Consulting involves helping federal agencies adopt new technologies and digital workflows. The position requires experience with Digital Adoption Platforms (DAPs) such as WalkMe and Whatfix, as well as skills in organizational change management, training strategy development, and client engagement. The role offers the opportunity to work on meaningful projects that support the transformation and modernization of federal agencies across the US.