Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
SAP PP Team Leader
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and innovation in solving complex business problems. The role of an SAP PP Consultant is outlined, focusing on designing and developing client solutions, supporting SAP PP enhancements, and advocating for continuous improvement.
Application Developer-Hybrid Cloud Manage
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on an Application Developer role. The position involves translating system requirements into design and development of customized systems in an agile environment. The role requires experience with Java, Gitlab, JDBC, and other technologies, as well as good communication skills.
Technical Consultant-Identity & Access Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The successful candidate will be a CyberArk Certified Delivery Engineer or equivalent, with experience in implementing and managing Privileged Access Management solutions using CyberArk technology. The role requires designing, deploying, and enhancing PAM solutions, as well as providing security architecture and infrastructure setups. The candidate should have 8+ years of industry experience in Identity Management and Governance products, with a minimum of 5+ years of experience in implementing and managing Saviynt IGA solutions.
Intern – Associate Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes an Associate Consultant Intern role at IBM, where the intern will help clients transform their businesses by understanding their processes, goals, and objectives. The intern will work with leading technologies, develop process maps, translate requirements into analytical specifications, and define current and future operational scenarios. The role requires a high school diploma or bachelor's degree, technical expertise in areas like cloud migration, AI, and networks, and excellent communication skills.
Credit & Collection Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 05, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling OTC transactional tasks, maintaining client relationships, and meeting SLAs and OLAs. The preferred candidate should have a bachelor's degree in a relevant field, 2-4 years of experience in account receivable processes and BPO settings, and knowledge of finance concepts and accounting software.
Associate Incident Response Consultant 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text is an introduction to the IBM Consulting Associate Program, specifically for the XForce Incident Response team. It highlights the opportunities for professional development, ongoing learning, and the chance to work with a diverse range of clients worldwide. The role involves incident response, threat hunting, forensic investigations, and cyber crisis management.
Senior Oracle Cloud Project Manager (Public Sector)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on managing complex Oracle Cloud and SaaS project engagements. It highlights the company's commitment to innovation, global opportunities, and the required skills and experience for the role.
Power Systems Development - Firmware, Hypervisor, Operating Systems, AI Enablement
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Infrastructure is a catalyst that enables the world to work better by providing hybrid cloud infrastructure to meet clients' demands for heterogeneous environments, data explosion, digital automation, and cybersecurity threats. The company values creativity, innovation, and collaboration across teams to serve clients' needs. IBM offers roles for software engineers, computer scientists, and computer engineers to develop firmware, hypervisors, operating systems, systems management, and AI hardware enablement for the IBM Power brand of enterprise computer systems. The company seeks candidates with relevant education, technical expertise, and a passion for technology and engineering.
Senior Managing Consultant SAP FI
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job posting is for a Finance Transformation Senior Managing Consultant role at IBM Consulting, focusing on SAP implementation services. The role involves leading project teams, providing thought leadership, and growing revenue. The ideal candidate should have deep expertise in SAP FICO, SAP S4 HANA Finance, and Central Finance, along with experience in leading projects and managing stakeholders.
UX Designer stagiaire Business & Stratégie – IBM France H/F
Company: IBM
Location: Bois Colombes Cedex, FR
Posted Dec 05, 2025
The text is a job posting for a position at IBM Studios Paris, which is the accelerator for innovative projects of IBM France Consulting. The role involves creating clear and impactful experiences, collaborating with business and innovation consultants, and participating in various activities such as service design, user research, and business model transformation. The position requires a Master's degree, proficiency in Microsoft and Adobe software, and experience in service design and experience design.
Technicien(ne) en électronique industrielle
Company: IBM
Location: BROMONT, CA
Posted Dec 05, 2025
The job posting is for a maintenance technician position working on microelectronic equipment in a high-tech manufacturing environment. The role involves installation, maintenance, troubleshooting, and repair of complex electronic equipment. The company offers a safe work environment, benefits, retirement plan, and opportunities for professional development. The position requires a technical diploma and strong analytical and problem-solving skills.
Lead Enterprise Systems Analyst
Company: IBM
Location: No City, US
Posted Dec 05, 2025
The job posting describes a highly skilled Enterprise Applications TechnoFunctional Lead role at IBM Consulting. The position involves overseeing and supporting core business platforms like Oracle, Workday, and Dynatrace. Key responsibilities include platform technical expertise, techno-functional delivery, monitoring data and quality, and leadership and collaboration. The role requires a bachelor's degree, 10+ years of experience in enterprise application development and technical leadership, deep expertise in Oracle Applications, Workday, and related modules, and strong analytical and communication skills.