Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Test Quality Engineer (Automation Test Manager)
Company: IBM
Location: Bethesda, US
Posted Dec 05, 2025
The job description outlines the role of a Test Quality Engineer Automation Test Manager at IBM Corporation. The position involves testing applications in the Financial Services domain, defining test strategies, managing global testing teams, automating test cases using AI and tools, creating resource and capacity plans, monitoring quality assurance, and acting as the primary client contact. The role requires a Master's degree or equivalent in Engineering, Computer Science, or related field, along with experience in utilizing various tools and methodologies.
Data Engineer-Data Modeling
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers, implementing predictive models, designing enterprise search applications, and collaborating in an Agile environment. It requires a Bachelor's degree, 12+ years of experience in data modeling, and proficiency in data modeling tools and database management systems.
Oracle Cloud SCM Consultant – OM Management
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with clients and impactful project delivery. It outlines responsibilities like solution design, technical collaboration, and testing, along with requirements for Oracle implementation expertise and certifications.
Internship: Developer PLSQL
Company: IBM
Location: Mexico City, MX
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the benefits of working with clients globally, gaining experience through client projects, and the company's focus on continuous learning and personal growth. It also outlines the required and preferred education, technical expertise, and skills needed for the internship role.
Process Delivery Specialist
Company: IBM
Location: Sapporo, JP
Posted Dec 05, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI journeys. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and Microsoft Office proficiency.
Technology Sales Territory Brand Partner Specialist (Campus)
Company: IBM
Location: Taguig City, PH
Posted Dec 05, 2025
The IBM Ecosystem includes thousands of partners who build, sell, or service IBM technologies. As a Brand Partner Specialist Territory, your mission is to connect technical, comarketing, and go-to-market resources with assigned partners to drive prospecting, opportunity identification, and solution co-creation. By aligning territory planning, demand generation, lead passing, and sales execution between IBM Digital Sales and partners, you will grow revenue in your assigned portfolio by increasing partners' sell activities for your territory. Excellent onboarding, an industry-leading learning culture, and ongoing development will set you up for positive impact and success, advancing your career through an upward trajectory in a collaborative and experiential sales environment.
Application Developer-Microsoft Analytics
Company: IBM
Location: Kochi, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on building long-term relationships with clients, delivering technical expertise, and driving innovation. The role involves developing client strategies, educating clients, and building trust for complex technology deals.
Senior Solutions Engineer (f/m/x)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, specifically in the Solutions Engineering team at HashiCorp. The role involves acting as a trusted advisor to customers, understanding their journey, demonstrating the value of HashiCorp solutions, and collaborating with cross-functional teams to ensure customer success. The position requires technical expertise in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms, as well as excellent communication skills in German and English.
サプライチェーンコンサルタント
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text appears to be a job description with references to a Japanese version. It lists required and preferred education and experience as 'Please refer to the Japanese Job Description'.
Software Engineer TS/SCI (FSP)
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a software engineer role at IBM Consulting with opportunities for career growth, collaboration with clients, and work on secure scalable solutions. It emphasizes skills in cloud platforms, Agile methodologies, and secure coding practices, while highlighting a fast-paced environment with development and testing responsibilities.
Content Designer - Public Sector
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a supportive environment with career growth, training, and diverse benefits, emphasizing innovation and inclusivity.
Lab Engineer Intern
Company: IBM
Location: ROCHESTER, US
Posted Dec 05, 2025
The text describes a Hardware Technician role at IBM in Rochester, Minnesota, where the main responsibility is to ensure IBM's enterprise hardware products meet global safety standards. The role involves collaborating with cross-functional engineering teams, conducting safety tests, and engaging with certifying agencies. IBM fosters a culture of innovation, inclusion, and continuous learning, where the technician's expertise helps shape the future of trusted technology.