Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Lead AWS Developer
Company: IBM
Location: Cheltenham, GB
Posted Dec 05, 2025
The role is a Lead Developer position at IBM Consulting, working in Client Innovation Centers Delivery Centers. It involves leading a team of developers, overseeing software development life cycle, collaborating with cross-functional teams, and leveraging AWS expertise. The company offers regular promotions, feedback, training opportunities, diversity and inclusion, and work-life balance benefits.
Back-end Developer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 05, 2025
The text describes a role focused on end-to-end feature development for a cloud platform, requiring experience with TypeScript, Node.js, REST APIs, AI integration, containerization, and Agile methodologies. The role involves collaboration, code reviews, documentation, and mentoring team members.
Analyste Développeur Migration Cloud C# .Net - IBM Client Innovation Center - H/F
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a role in IBM Consulting where the individual will work with visionary clients across various sectors to improve hybrid cloud and business processes. The role involves cloud migration projects, particularly with Red Hat OpenShift, Kubernetes, Docker, and .NET Core. The position requires strong technical skills, soft skills, and a passion for technology and innovation.
Managing Consultant - SAP S4 HANA PP/QM
Company: IBM
Location: No City, US
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on validating SAP SCM Supply Chain Management functionality, particularly Production Planning modules on the SAP S4HANA platform. The role involves collaborating with stakeholders, developing test cases, performing various testing activities, and supporting go-live and post-go-live activities.
Application Architect - COBOL to Java
Company: IBM
Location: Bucharest, RO
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Lead Software Engineer position that involves developing an automated refactoring tool to translate COBOL to Java. The role requires expertise in Java, problem-solving skills, and collaboration with clients worldwide.
Software Developer
Company: IBM
Location: Krakow, PL
Posted Dec 05, 2025
IBM Software is seeking a skilled backend developer to join their team. The role involves developing and maintaining high-quality software products, working with various technologies and programming languages. Collaboration with developers, designers, and product managers is emphasized to ensure software aligns with user expectations and meets quality standards.
Security Consultant - SOAR
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, focusing on working with clients globally, improving hybrid cloud and AI, and leveraging IBM's technology platforms. It highlights the importance of curiosity, continuous learning, and collaboration. The role involves security incident investigation, SIEM tool management, threat hunting, and change management.
Associate Application Developer – Adobe Experience – Co-op 2026
Company: IBM
Location: No City, US
Posted Dec 05, 2025
This job posting describes a co-op position at IBM Consulting, focusing on Adobe Experience technologies. The role involves designing, developing, and implementing AEM-based digital experience solutions, as well as working with Adobe Experience Platform. The position emphasizes continuous learning, skill development, and personal growth within a culture of coaching and mentorship.
Oracle Data Architect
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading solution architecture and presales for reporting and analytics solutions on Oracle cloud. It outlines the required education, technical expertise, and responsibilities, emphasizing the use of Oracle's analytics offerings and data warehouse solutions.
Technical Agent (Bilingual German and English)
Company: IBM
Location: Zagreb, HR
Posted Dec 05, 2025
The Client Innovation Center Zagreb in Croatia is a strategic IBM center for global delivery of technology support services. The role involves remote technical support of IBM hardware and software products, providing troubleshooting, problem determination, and assistance with product documentation. The position requires fluency in German and English, good communication skills, and the ability to coordinate multiple tasks.
Complex Project Manager-SAP HANA
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
IBM Consulting seeks skilled consultants with SAP expertise in project management. The role involves leading teams, managing large-scale strategic projects, and delivering end-to-end implementations. The company values curiosity, continuous learning, and long-term career growth.
Data Scientist-Artificial Intelligence
Company: IBM
Location: Pune, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include scaling an existing RAG code base for a production-grade AI application, developing POCs, and collaborating with development teams. Required skills include proficiency in Python, AI frameworks, and cloud platforms like Azure.