Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
The text describes a career opportunity at IBM Software, focusing on creating AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance. A bachelor's degree is required, with a preference for a master's degree. Required expertise includes Kubernetes, AWS/GCP/Azure, Terraform, Helm, IaC, Linux systems, networking, security, monitoring tools, automation, scripting, incident management, and CICD pipelines.
Java Back-end Developer – z/OS Integration Services
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The job posting is for a skilled Java Backend Developer to build and deliver robust software modules for modern web services hosted on a zOS mainframe environment. The role involves designing, developing, testing, and deploying Java-based backend integration modules, building and managing secure APIs, deploying and maintaining web services within a WebSphere Application Server Liberty profile environment on zOS, developing efficient data access layers to interact with mainframe data sources, implementing strong authentication and authorization controls, and integrating monitoring and tracing capabilities into all services. The ideal candidate should have a strong technical aptitude, 8+ years of IT experience, deep proficiency in Java backend development, extensive experience designing and implementing RESTful web services, familiarity with the zOS operating system, and experience with mainframe data stores and modern DevOps practices.
Senior Salesforce Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The company values curiosity, continuous learning, and challenges the norm to deliver innovative solutions. The Global Cloud Services Practice seeks Salesforce consultants to help clients integrate strategy, process, technology, and information to improve effectiveness, reduce costs, and increase profit and shareholder value.
Software Development Engineer in Test (SDET) - Defence
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive business change using latest technology platforms. The company values curiosity, continuous learning, diversity, and inclusion. It provides training, promotion opportunities, feedback, and benefits like flexible working, sabbaticals, and pension plans. The role of Software Development Engineer in Test involves designing, developing, and implementing automation solutions using tools like Red Hat Ansible, HashiCorp Terraform, and IBM RNA.
Entry Level Software Engineer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
IBM seeks software developers to work on strategic initiatives, design, code, test, and provide industry-leading solutions. The Electronic Design Automation (EDA) organization develops software tools for hardware and semiconductor development, focusing on microprocessor design and functional verification. The role requires strong algorithmic programming skills, experience with object-oriented and scripting languages, knowledge of digital circuit and logic design, and excellent communication and collaboration abilities.
Back-End-developer Storage NooBaa
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
This job posting highlights opportunities to work on innovative AI-powered cloud-native solutions, collaborate with global teams, and contribute to impactful software development. The role emphasizes technical expertise, continuous learning, and career growth within IBM's research and technology landscape.
Digital Sales Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Markham, CA
Posted Dec 05, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. They are seeking recent graduates who can combine technical skills with people skills to prospect and co-create solutions with clients. The role of a Digital Seller involves qualifying leads, converting them into business opportunities, and collaborating with colleagues to support deal closure. The position requires confidence, motivation, business acumen, and excellent communication skills.
Application Developer-Adobe Experience Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves end-to-end feature development, collaboration with stakeholders, and implementation of content management solutions using Adobe Experience Manager (AEM). Preferred qualifications include experience with AEM Core Technologies, OSGI Services, Java, and familiarity with building tools like Jenkins and Maven.
(2026 Campus Hire) Associate Business Consultant | Apply by Jan. 2, 2026
Company: IBM
Location: Taipei, TW
Posted Dec 05, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Associate Business Consultant. The position involves working with clients globally, collaborating with visionaries, and contributing to business analysis, project delivery, and digital transformation. The role requires strong analytical skills, communication abilities, and experience with project management tools.
Delivery Consultant, DB2 on z/OS
Company: IBM
Location: Multiple Cities
Posted Dec 05, 2025
The text describes the role of a Delivery Consultant at IBM Technology Expert Labs, where they work closely with clients to design, deliver, and optimize IBM technology solutions. The role requires technical expertise in IBM products, problem-solving skills, and the ability to collaborate with clients to address real business challenges. The position offers excellent onboarding, a collaborative culture, and opportunities for career advancement.
Package Consultant-Workday Finance
Company: IBM
Location: Kolkata, IN
Posted Dec 05, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The consultant will serve as a client-facing practitioner, selling and implementing expert services using IBM's offerings and technologies. The role requires functional expertise in Oracle Cloud Payroll and experience with HCM Cloud projects.
Security Consultant - Guardicore
Company: IBM
Location: Mumbai, IN
Posted Dec 05, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and a constant quest for knowledge. It emphasizes the role's responsibilities, required education, and technical expertise, particularly in microsegmentation, zero trust, and network security.