Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
IBM Cloud Data Services Architect
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job description outlines a Cloud Architect role focused on designing and implementing cloud database services, requiring expertise in cloud technologies, programming languages, and DevOps practices. The position emphasizes strategic planning, system reliability, and collaboration with teams to deliver high-quality, scalable solutions.
Order To Cash Analyst
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text is a job description for an OTC Analyst Specialist role at IBM Consulting. It outlines the responsibilities, required skills, and qualifications for the position. The role involves handling various transactional tasks related to customer master data, credit management, billing, invoicing, document validation, order processing, cash application, cash collection, and dispute management. The ideal candidate should have a bachelor's degree in a relevant field, 2-4 years of work experience, and expertise in finance and accounting software.
Enterprise Security Architect (m/w/d)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job posting is for an Enterprise Security Architect position at IBM Client Innovation Center Germany. The role involves building a secure software development lifecycle, specifying and implementing security measures, creating security concepts, integrating security tools, and working with various technologies and frameworks. The position values diversity and offers opportunities to work with international clients and cutting-edge technologies.
General Accounting - Subject Matter Expert
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
This text describes a Processing Lead role at IBM with responsibilities spanning financial processes, team leadership, and compliance. It outlines required qualifications, key responsibilities, and emphasizes collaboration, continuous improvement, and adherence to regulations.
Application Developer-SAP UX
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required qualifications include a bachelor's degree, experience in SAP UX module, and hands-on experience with BTP services and development in FioriUI5, JAVA, node.js, python, and iflows workflow process automation.
Administrador Capa Media
Company: IBM
Location: Bogota, CO
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the company's global presence, collaboration with clients, and focus on hybrid cloud and AI. The role involves platform administration, automation, and support for incidents and problems, requiring technical skills in areas such as Shell Scripting, Python, and IBM MQ.
(Kaohsiung) Technical Support Representative (Tester)
Company: IBM
Location: Kaohsiung, TW
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with global clients, collaborate with visionaries, and improve hybrid cloud and AI solutions. It emphasizes the importance of curiosity, continuous learning, and a culture of evolution and empathy. The role involves executing system integration testing, developing test cases, conducting API testing, logging defects, and collaborating with cross-functional teams.
Quality Engineer-Data
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Key responsibilities include being a team player, training others, and having strong communication and collaboration skills. Required education is a Bachelors Degree, with required technical expertise in writing complex SQL queries and experience in Azure Databricks. Preferred experience includes excellent communication and stakeholder management skills.
Application Developer-Oracle Cloud Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working on hybrid cloud and AI projects, with a focus on software development, stakeholder collaboration, and continuous learning. A Bachelor's degree is required, with a preference for a Master's degree and 3+ years of experience in ODIOracle Database Integrator 12c Development and Implementation.
Associate Developer 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role of an Associate Application Developer at IBM Consulting involves working with clients to co-create solutions to major real-world challenges using best practice technologies, tools, and products. The position requires demonstrated programming proficiency, exposure to web services and API, familiarity with generative AI modeling and ethics, and the ability to translate business requirements into technical solutions. The role offers opportunities for professional development, collaboration with cross-functional teams, and working with a variety of technologies and platforms.
Accounts Payable Fresh Graduates
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a Procure-to-Pay (P2P) Specialist role. The role involves various responsibilities related to vendor data management, invoice processing, stakeholder collaboration, payment handling, and statement reconciliation. The position requires a bachelor's degree in accounting, finance, or a related field, along with intermediate knowledge of Excel and experience with accounting software or ERP systems. The role is based in Naga City, Cam Sur, and requires flexibility to work in shifts and onsite full-time.
Security Consultant - CyberArk
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, focusing on a role as a CyberArk Operation Support Team Lead. The position involves leading a team, managing CyberArk solutions, ensuring security, and driving continuous improvement. It requires technical expertise, leadership skills, and a commitment to 24/7 operations.