Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Salesforce Developer
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position focuses on designing and developing scalable Salesforce applications, collaborating with stakeholders, implementing service processes, ensuring compliance, and mentoring junior developers. It requires a Bachelor's degree, experience with Salesforce Service Cloud and Field Service Cloud, proficiency in Visual Studio, GitHub, and SFDX, and strong problem-solving, communication, and leadership skills.
Associate User Experience Designer
Company: IBM
Location: Mulhuddart, IE
Posted Dec 04, 2025
The job posting is seeking a talented graduate designer to join a creative design team within IBM Software's Asset Lifecycle Management division. The role involves translating design research into mockups, prototypes, and specifications, collaborating with various stakeholders, and understanding business problems to ensure context for deliverables. The position requires 1-3 years of experience in UI design, proficiency with design tools, strong communication skills, and a positive attitude. Familiarity with modern design trends, including AI and accessibility, is preferred.
AI Engineer (f/m/x)
Company: IBM
Location: Zurich, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Data Scientist, you will solve business problems using tools like Python, R, and TensorFlow, prepare and analyze data, implement AI models, and communicate results to clients. The role offers individual career paths, training opportunities, a knowledge-sharing culture, and the chance to work on projects in a large IT company.
SAP MM-PUR Lead (TAX)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text is a job description for a SAP MM Lead position at IBM Consulting. The role involves leading the Materials and Purchasing functional area in a large-scale SAP S/4HANA implementation project, focusing on Procure-to-Pay processes. The position requires strong experience in end-to-end SAP MM projects, leading functional teams, and knowledge of Brazilian localization, tax, and import functionalities. The role offers opportunities for career growth and development in a collaborative environment.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
This role involves collaborating with clients on hybrid cloud and AI projects, emphasizing innovation and professional growth. Required skills include Java, VueJS, and Japanese proficiency, with opportunities for career development.
Package Consultant-SAP HANA SCM MM
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP Supplier Relationship Management and Materials Management modules. The position requires SAP functional experience, project management skills, and the ability to lead teams in client-facing setups.
DevOps Lead Engineer and Build Master
Company: IBM
Location: Leiden, NL
Posted Dec 04, 2025
The job posting is for a DevOps engineer position at IBM IntelliMagic in Leiden. The role involves developing and maintaining test frameworks, build scripts, and automation systems for mainframe and storage systems performance management software. The ideal candidate should have a strong technical background, problem-solving skills, and the ability to work well with developers and testers.
Package Consultant-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines a career in IBM Consulting focused on hybrid cloud and AI solutions, requiring expertise in SAP platforms and mobile app development. It highlights collaboration with global clients and technical skills in enterprise mobility architecture.
Associate Package Consultant - Entry Level (Baton Rouge, LA)
Company: IBM
Location: BATON ROUGE, US
Posted Dec 04, 2025
IBM Consulting offers a Associates Program for university hires, providing opportunities to work with diverse clients worldwide. The role involves assisting clients in selecting, implementing, and supporting application packaged solutions. The company focuses on professional development, continuous learning, and personal growth in a culture of coaching and career advancement.
Senior IBM Cloud Kubernetes Platform Engineer
Company: IBM
Location: BUDAPEST, HU
Posted Dec 04, 2025
The text highlights IBM Cloud's growth in Kubernetes and OpenShift platforms, emphasizing opportunities for skilled developers to contribute to a globally impactful team. It outlines role responsibilities, required expertise in containerization, networking, and cloud-native development, along with preferred qualifications and tools for success.
SENIOR DATA STRATEGIST
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a Senior Data Strategist role at IBM Cloudability, focusing on multicloud cost data architecture, strategic vision, and collaboration with cross-functional teams. It outlines technical requirements like SQL expertise, data modeling, and cloud platform experience, emphasizing strategic thinking and business impact.
Estágio em Contas a Pagar
Company: IBM
Location: HORTOLANDIA, BR
Posted Dec 04, 2025
The text promotes IBM Consulting as a career opportunity emphasizing long-term relationships, innovation, and professional growth. It highlights collaborative work with clients, technological ecosystems, and skills development through projects and mentorship programs.