Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Brand Sales Specialist– Entry Level Sales Program 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM is evolving its technology sales approach to break boundaries with innovative methods. The company seeks recent graduates and early career sales professionals with technical interests and people skills to prospect and co-create solutions with clients. A Brand Sales Specialist role involves providing clients with the heartbeat of their digital enterprise, delivering secure, reliable, scalable, and sustainable solutions that integrate with hybrid cloud and AI. IBM offers comprehensive onboarding, industry-leading learning culture, and ongoing development to advance careers.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, highlighting the role of an Application Developer. It emphasizes the importance of teamwork, training, communication, and collaboration skills. The position requires a Bachelor's degree, with a preference for a Master's degree, and 5+ years of experience in Java, Spring, Spring Boot, OOPS concepts, web services, microservices, AWS Lambda, React, Redux, Flux, ES6, HTML5, Bootstrap, CSS, and jQuery.
Package Consultant-SAP HANA SCM SD
Company: IBM
Location: Chennai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with clients globally to improve hybrid cloud and AI solutions. The role involves assisting clients in selecting, implementing, and supporting SAP solutions, leading projects, and conducting testing. It requires 10-12 years of SAP functional experience, preferably with a Master's degree and domain experience in Sales & Distribution.
Recruiter
Company: IBM
Location: Pune, IN
Posted Dec 04, 2025
The text describes a recruitment role at IBM, focusing on building talent for the company. The role involves working with hiring managers, sourcing candidates, and developing recruitment strategies. It requires a bachelor's degree, 3+ years of experience in talent acquisition, and knowledge of recruitment tools and technologies.
Senior AI Engineer
Company: IBM
Location: Krakow, PL
Posted Dec 04, 2025
IBM Automation and AI group is seeking an experienced AIML Engineer specializing in Large Language Models (LLMs) to join their AIML Center of Excellence team. The role involves collaborating with cross-functional product teams to implement cutting-edge AI capabilities across IBM's Automation product portfolio. Key responsibilities include data collection and management for LLM evaluation and training, LLM integration and implementation, and establishing AIML best practices and innovation.
Package Consultant-SAP HANA SCM WMS
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
This job description outlines a managing consultant role at IBM Consulting, focusing on SAP solution leadership, team delivery leadership, and comprehensive solution delivery. The role involves client-facing responsibilities, strategic leadership, and technical implementation of SAP solutions. It requires 5-12 years of SAP experience, knowledge of SAP best practices, and integration with other SAP and non-SAP applications.
Package Consultant-Oracle Enterprise Performance Management
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing partnerships with finance stakeholders, creating technical solutions, and implementing best practices. It requires strong technical skills in HFM, FDMEE, and financial processes, as well as excellent communication and problem-solving abilities.
IT Business Analyst - Risk (f/m/x)
Company: IBM
Location: Lancy, CH
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires 10+ years of experience as an IT Business Analyst with strong technical and functional knowledge in Risk Management. The role includes analyzing regulation, defining functional design specifications, managing vendor relationships, executing database scripts, liaising with the business, and providing guidance to project teams.
Application Architect-SAP Enterprise Integration
Company: IBM
Location: Hyderabad, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on Supply Chain roles. It highlights the need for extensive SAP functional experience, integration expertise, and collaboration skills. The role involves leading projects, developing eminence, and fostering collaboration within the organization.
Process Intelligence - Sr. Managing Consultant
Company: IBM
Location: New York, US
Posted Dec 04, 2025
IBM's Process Intelligence Practice is seeking a Senior Manager to lead and expand capabilities in process intelligence, process mining, and business transformation. The role involves developing GTM strategies, leading complex engagements, overseeing delivery teams, and collaborating on offering development. The ideal candidate has 7-10 years of experience in process intelligence, a proven track record in transformation projects, and strong leadership and communication skills.
Quality Engineer-Functional
Company: IBM
Location: Shenyang, CN
Posted Dec 04, 2025
A career at IBM Consulting involves long-term relationships and collaboration with global clients. As a Quality Engineer, you will work in an agile environment, building automated tests and ensuring software quality. The role requires technical expertise in software testing, cloud computing, and AI concepts.
Quality Engineer-Middleware
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. The position requires designing, building, testing, and deploying effective testing solutions, applying automated tools across the Software Development Life Cycle, and supporting the test team with tool and process recommendations.