Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Hardware Logic Design MA/MSC Student
Company: IBM
Location: Givatayim, IL
Posted Dec 04, 2025
The job posting is for a digital design position at IBM, requiring a Bachelors degree in Electrical Engineering, fluency in Hebrew and English, and experience with VHDL or Verilog. The role involves designing logic functions, simulation testing, static timing analysis, and closure. Preferred experience includes knowledge of computer microarchitectures, Python programming, and verification methodologies.
Lead ServiceNow Developer (Module: ITOM/ITAM)
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working with visionaries, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and the ability to drive meaningful change. The role of an Application Developer with expertise in ServiceNow is also mentioned, focusing on development, customization, and implementation of ServiceNow modules.
Application Developer-Oracle eBS
Company: IBM
Location: Mumbai, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on developing partnerships, creating technical solutions, and implementing plans to support Oracle ERP Cloud suites. It requires strong communication skills, experience with Agile, Scrum, DevOps, and Oracle technologies, and the ability to work on-site in shifts.
Delivery Project Executive (Talent Acquisition)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role involves managing contracted services, strategic relationships, and fiscal performance for assigned clients. The Delivery Project Executive (DPE) is responsible for delivering contracted TAO services, managing client stakeholder relationships, and ensuring client satisfaction. The role requires skills in HROTAOBPO or deep sector experience, leading matrix teams, senior stakeholder relationship management, and commercial acumen.
Package Specialist-SAP HANA Basis
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include implementing and configuring SAP SLT systems, designing data replication processes, performing data mapping and transformation, monitoring data quality and integrity, optimizing system performance, and supporting change management activities.
Order to Cash Practitioner
Company: IBM
Location: Naga City, PH
Posted Dec 04, 2025
IBM seeks an Order to Cash Practitioner to handle transactional tasks, collaborate with clients, and drive innovation. The role requires expertise in accounting, ERP systems, and strong communication skills, offering opportunities to solve complex problems and lead in technology.
Hardware Verification Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The job description for a CPU Processor Verification Engineer at IBM highlights the opportunity to work on cutting-edge systems driving the quantum revolution and AI era. The role involves leading the development of verification environments, testbenches, and testcases for IBM server processors, ASICs, and SoCs. Required expertise includes extensive experience in functional verification, computer architecture, processor core design, cache coherency, memory subsystems, IO subsystems, and various verification methodologies and tools.
Enterprise AI Architect
Company: IBM
Location: Philadelphia, US
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves translating business goals into technical architectures, designing data pipelines, and guiding technical teams. Proficiency in Python, SQL, FastAPI, Azure, AWS, and LLM frameworks is required.
Business Transformation Consultant-Supply Chain Planning
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers to deliver technical and industry expertise to clients worldwide. Responsibilities include configuring Kinaxis RapidResponse, performing workshops, providing data specification documents, and supporting clients and teams. The position requires a Bachelor's degree, 5+ years of experience in business software consulting, and at least one Kinaxis project implementation as a Lead or Solution Architect.
Design Intern - Advanced Integrated Circuits Research
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Research is a team focused on inventing the future of computing technology, with a strong culture around solving problems for clients. The role involves contributing to the development of innovative integrated circuits for emerging applications like AI acceleration and high-speed communications.
Industry Consultant for Financial Services
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities for collaboration with clients, working on challenging projects, and leveraging IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and long-term career growth in the role of an Industry Consultant.
Fullstack Developer
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The job posting is seeking passionate candidates with experience in microservices, web applications, and modern cloud technologies to build scalable, high-performance solutions. The role involves collaborating with various teams, designing and implementing features, participating in Agile methodologies, and working independently to deliver high-quality code. Preferred expertise includes performance optimizations, Apache Spark, access management technologies, and public cloud services.