Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Production Engineer
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a team that creates AI-powered cloud-native software solutions. The role involves ensuring platform reliability, automating operations, incident response, Kubernetes management, observability, infrastructure as code, cross-functional collaboration, performance tuning, and security compliance.
Senior Business Analyst (f/m/x)
Company: IBM
Location: Guemligen, CH
Posted Dec 04, 2025
This role involves working in IBM's delivery centers to deliver technical expertise and innovation. It offers career growth, collaboration with global clients, and opportunities to master new skills. Required skills include business analysis, agile methodologies, and proficiency in German and English.
Solution Architect
Company: IBM
Location: Hong Kong, HK
Posted Dec 04, 2025
The IBM Technology Expert Labs team offers a rewarding career delivering world-class services to clients. The role involves developing technical solutions, leading client-facing deliverables, acting as a trusted advisor, and providing hands-on leadership during project delivery. The position requires a bachelor's degree, 10+ years of IT experience, and strong communication and interpersonal skills.
Absence & Benefits Administrator
Company: IBM
Location: WARSZAWA, PL
Posted Dec 04, 2025
The job posting is for an Absence and Benefits Administrator role in Warsaw, Poland. The position involves managing employee absences, providing benefits support, and ensuring smooth HR operations. The role requires strong English communication skills, proficiency in Excel and MS Office, and high attention to detail.
Entry Level Hardware Test Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description for a Hardware Test Engineer at IBM highlights the exciting opportunity to work on cutting-edge computing systems. The role involves testing hardware components, collaborating with firmware and systems engineering teams, diagnosing and resolving hardware issues, and supporting lab testing efforts. Ideal candidates should have a strong technical background, excellent communication skills, and a passion for technology and engineering.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Procurement Operations Specialist
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
This job posting outlines a procurement role at IBM with responsibilities including requisition review, supplier management, and ensuring customer satisfaction. It requires a bachelor's degree, 12 years of experience, and skills in problem-solving, teamwork, and Microsoft Office proficiency.
Delivery Manager (Public Sector)
Company: IBM
Location: Manchester, GB
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver effective solutions, and drive meaningful business change. The company provides training, promotion opportunities, diversity and inclusion, and benefits such as flexible working, sabbaticals, and pension plans. The role of a Senior Complex Programs Project Manager involves leading the design, development, and implementation of complex programs, mentoring team members, collaborating with stakeholders, and staying current with emerging trends and best practices.
Program Manager TS/SCI W/FSP
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM Consulting offers a career rooted in long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The Program Manager position requires extensive experience in program management, technical solution development, and federal government enterprise system management.
Digital Technical Specialist - Red Hat
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
The text is a job description for a Sales Digital Technical Specialist role at IBM, supporting Red Hat. It highlights the company's global presence, focus on solving big problems using various technologies, and the need for talented sales professionals. The role involves being a technical expert and advisor, collaborating with teams, driving sales processes, delivering workshops and demonstrations, and maintaining product knowledge. The position is based in Austin, TX, with a hybrid work arrangement.
Project Manager
Company: IBM
Location: Tokyo, JP
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the importance of long-term relationships, collaboration, and innovation. It emphasizes the role of a trusted partner, overseeing IT projects, and delivering high-quality solutions for clients, particularly in the financial industry.
BPO オペレーション・マネージャー
Company: IBM
Location: Kitakyushu, JP
Posted Dec 04, 2025
IBM Consulting offers long-term relationships and collaboration with global clients. The role involves working with visionaries across industries to improve hybrid cloud and AI solutions. The position is for IBM Japan Staff Operations Co Ltd, requiring business-level Japanese language skills and team management experience.