Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Senior Developer
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.
Senior SAP EWM Consultant, German speaker
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on long-term client relationships, collaboration, and delivering high-quality solutions using SAP Accelerate methodology. The role requires a bachelor's degree, German language proficiency, and experience in EWM projects.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.
Senior - Manager Resident Technology Services
Company: IBM
Location: No City, BR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.
Senior Technical Account Manager
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.
Package Consultant-Salesforce
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and leverage IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and the ability to challenge norms to drive meaningful change for clients. The role of a Software Developer is also outlined, focusing on Salesforce development, agile methodologies, and technical expertise.
Application Developer-SAP UX
Company: IBM
Location: Kolkata, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on leading design, development, and implementation of Maximo MAS upgrades and implementations. It highlights the need for technical expertise in IBM Maximo EAM technology, Python, Java, and SQL. The role involves assessing customization needs, creating integration points, conducting testing, and providing advisory services to clients.
Software Engineer - OpenSearch
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
This job description highlights opportunities to work on innovative AI-powered cloud-native solutions at IBM, emphasizing collaboration with open-source projects and career growth. The role requires expertise in distributed systems, Java, and experience with open-source contributions.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The position involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The role requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Production Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
IBM Software is seeking a Platform Production Engineer to join their team and take ownership of scaling, automating, and optimizing their multicloud platform infrastructure across AWS, GCP, and Azure. The role involves ensuring platform reliability and performance, automating operations, incident response, Kubernetes upgrades and management, observability and monitoring, infrastructure as code, CI/CD and release automation, cross-functional collaboration, performance tuning, and security and compliance.
Senior SAP BTP Business AI Consultant
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 04, 2025
The job description is for a skilled Package Consultant with expertise in the SAP Business Technology Platform (BTP). The role involves leading and managing the implementation of SAP BTP services and applications for clients. The consultant will provide technical leadership, collaborate with stakeholders, design and develop SAP BTP applications, perform testing, conduct gap analysis, and stay updated with the latest developments in SAP BTP technologies.
Senior Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software as a Senior Support Engineer for the Vault product. The role involves troubleshooting complex issues, collaborating with customers and engineering teams, and contributing to product growth. The position offers growth opportunities within IBM's product and technology landscape, including Research, Software, and Infrastructure.