Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Social Media Manager

Company: Figma

Location: Remote

Posted Nov 28, 2025

This job description outlines a Social Media Manager role at Figma, emphasizing collaboration with brand marketers to enhance global social presence. The position requires expertise in community building, platform strategy, and content creation, with opportunities to lead initiatives and shape brand voice. The role offers competitive benefits and flexibility for remote work.

QA Engineer III

Company: Outliant

Location: Remote

Posted Nov 28, 2025

Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. The company has expanded through the acquisition of Outliant, integrating their product and website development expertise. They are seeking a QA Engineer III to ensure product quality through comprehensive testing, automation, and defect management.

DEX - Product Manager

Company: Ethena Labs

Location: Anywhere

Posted Nov 28, 2025

Ethena Labs is a successful crypto-native company building groundbreaking digital dollar products to upgrade money in the internet era. Their flagship product USDe has scaled to $15B in 18 months, and they have partnered with BlackRock to launch USDtb. Ethena Labs is expanding with new product lines and is hiring for a Dex Product Manager role to support the launch of an aligned exchange.

Data Engineer

Company: Makersite GmbH

Location: Germany

Posted Nov 28, 2025

Makersite seeks a Data Engineer to contribute to sustainable product development. The role involves designing data pipelines and collaborating on innovative projects. Benefits include remote work, competitive salary, and professional growth opportunities.

Software Engineer

Company: First Advantage

Location: Remote

Posted Nov 28, 2025

First Advantage is a leading HR tech company that provides mission-critical background screening solutions to Fortune 100 and Global 500 brands. The company fosters a global, inclusive workforce that values diversity, respect, integrity, and fairness. They are seeking a highly skilled Senior Software Engineer to join their dynamic team and build AIdriven solutions using modern cloud and data technologies.

Staff Technical Program Manager

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla's mission to improve the internet through innovation and privacy-focused initiatives is highlighted, with a focus on security, diversity, and empowering users. The job posting emphasizes collaboration, technical leadership, and alignment with Mozilla's core values.

Manager, Software Engineering - Collaboration Tools

Company: Figma

Location: Remote

Posted Nov 28, 2025

The Engineering Manager for Collaboration Tools at Figma will own the end-to-end success of Figma Slides and FigJam, two products that transform brainstorming, development, and presentation through real-time collaboration. The role involves managing engineering teams, partnering with product, design, data, marketing, and GTM to drive growth, and fostering a culture of innovation. The ideal candidate will have 4+ years of experience leading teams, experience managing managers, and a track record of growing product lines. Figma offers competitive compensation and benefits.

Senior Software Engineer (Linea AI)

Company: Cyberhaven

Location: Europe

Posted Nov 28, 2025

The role is for an experienced Backend engineer to join the Linea AI team and help drive high-impact innovation projects. The engineer will work on cutting-edge technology, designing and optimizing large-scale systems, and operationalizing AI prototypes to production. The ideal candidate has 5+ years of Backend development experience, expertise in Go and Python, and experience with large-scale foundational models and transformer-based architecture.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Nov 28, 2025

The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.

Sales Manager

Company: Array

Location: Remote

Posted Nov 28, 2025

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get consumer products to market faster. They offer credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or API. As a remote-first company, they focus on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

Senior Google Ads Account Manager - Remote (Work From Home)

Company: StubGroup

Location: Latin America, Europe, Canada, UK, South Africa

Posted Nov 28, 2025

StubGroup is a Premier Google Partner ad agency seeking a Senior Google Ads Account Manager. The role involves managing profitable Google Ads campaigns for ecommerce and lead generation businesses, with strong client communication skills. The company offers a milestone-based compensation structure, bonuses, and incentives. They value integrity, responsibility, and care in their work.

Senior Backend Engineer

Company: Mozilla

Location: Remote

Posted Nov 28, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox, the privacy-minded web browser, and are shaping the next 25 years of technology while helping to reclaim an internet built for people not companies. The company is wholly owned by the nonprofit Mozilla Foundation and is focused on diverse areas including AI, social media, security, and more.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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