Provide A Positive Customer Service Experience Jobs

1,889,638 open positions · Updated daily

Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.

Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.

Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.

Senior Fullstack Engineer - Notifications Engagement

Company: Reddit

Location: USA

Posted Dec 19, 2025

Reddit seeks a Senior Fullstack Engineer to lead cross-platform notifications, offering competitive salary, equity, and comprehensive benefits including healthcare, 401k, flexible time off, and family support.

Senior Design Engineer

Company: Grow Therapy

Location: USA

Posted Dec 19, 2025

This job description highlights a Design Engineer role focused on creating scalable, high-quality UI systems. The position emphasizes collaboration with designers and engineers, contributing to consistent, consumer-grade experiences. It underscores the importance of the role in shaping product identity and maintaining quality as the company scales.

Application Security Engineer - IT Security

Company: ABOUT YOU SE & Co. KG

Location: Germany

Posted Dec 19, 2025

The job description outlines a role as an Application Security Engineer with responsibilities in security measures, collaboration with teams, and benefits including flexible hours, discounts, and professional development opportunities. It emphasizes company values, inclusive culture, and career growth while detailing technical requirements and perks like state-of-the-art tech stacks and relocation support.

Director of Customer Success Management

Company: Hostaway

Location: North America

Posted Dec 19, 2025

Hostaway seeks a Director of Customer Success to lead their high-growth SaaS team, offering remote work, equity, and professional development in a dynamic global environment.

Senior Backend Engineer

Company: Checkly

Location: Europe

Posted Dec 19, 2025

Checkly offers a remote, flexible, and async-first role with competitive pay, transparent culture, and opportunities to work on scalable backend systems. The job emphasizes autonomy, professional growth, and a supportive team environment with benefits like stock options and global impact.

Tax Manager

Company: Sensor Tower

Location: USA

Posted Dec 19, 2025

This job description outlines a Tax Manager role with responsibilities spanning global tax compliance, indirect tax management, and international tax planning. The position offers a salary range of $100,000-$120,000 and requires expertise in tax regulations, accounting, and software tools like Avalara and NetSuite.

Enterprise Account Executive

Company: Hightouch

Location: USA

Posted Dec 19, 2025

Hightouch empowers businesses with data-driven solutions, offering a Composable CDP and AI tools. They seek an Enterprise Account Executive to drive growth, with a competitive salary and equity.

RVP, Mid-Market Sales

Company: Hightouch

Location: North America

Posted Dec 19, 2025

This job posting seeks a Regional Sales Manager to lead a MidMarket sales team, emphasizing leadership in team development, quota attainment, and category creation. The role requires 3+ years of software sales experience, strong team-building skills, and a data-driven approach. Compensation includes a base salary of $150,000-$175,000 and equity options.

Customer Growth Manager

Company: Cloudbeds

Location: Latin America

Posted Dec 19, 2025

This job description outlines the role of a Customer Growth Manager, focusing on upselling, crossselling, and achieving sales targets through outbound initiatives. It emphasizes relationship-building, strategic account analysis, and collaboration with product teams. Key qualifications include sales experience in hospitality tech, industry knowledge, and proficiency with CRM tools.

Senior Technical Revenue Manager

Company: Figma

Location: USA

Posted Dec 19, 2025

This job description outlines a Senior Technical Revenue Manager role at Figma, requiring expertise in ASC 606 and revenue accounting. The position involves leading complex assessments, collaborating cross-functionally, and shaping revenue policies. It offers a full-time role with remote options, competitive compensation, and benefits including equity, health insurance, and a learning stipend. The company emphasizes growth and development for employees.

Production Manager - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 19, 2025

MissionWired empowers nonprofits and political organizations with innovative fundraising strategies, achieving unparalleled success in generating over $45 billion in donations. The company emphasizes social change, diversity, and inclusive practices while offering competitive benefits and remote work opportunities for a production manager role focused on direct mail production.

Customer Growth Manager

Company: Cloudbeds

Location: APAC

Posted Dec 19, 2025

This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound and product-led initiatives. It details responsibilities such as building sales pipelines, maintaining stakeholder relationships, and collaborating with teams. Requirements include a track record in sales, hospitality industry knowledge, and proficiency in specific tools.

Frequently Asked Questions

What salary ranges can I expect for entry‑level, mid‑level, and senior positions in Provide A Positive Customer Service Experience?
Entry‑level agents typically earn $45,000–$60,000, mid‑level roles range $60,000–$80,000, and senior specialists or managers can command $80,000–$110,000 plus performance bonuses. Pay varies by region (e.g., California averages higher) and industry, with SaaS and fintech offering the upper end of the spectrum.
What skills and certifications are essential for a career in Provide A Positive Customer Service Experience?
Core skills include CRM mastery (Zendesk, Salesforce Service Cloud), ticketing workflow, ITIL fundamentals, conflict resolution, and data analysis. Certifications such as Zendesk Certified Support Specialist, ITIL Foundation, CompTIA A+, and language proficiency exams (e.g., TOEFL, IELTS) significantly boost employability.
Are Provide A Positive Customer Service Experience roles available for remote work?
Yes. The majority of listings support full‑time remote or hybrid arrangements. Employers expect secure VPN access, collaboration tools like Slack or Microsoft Teams, and flexible shift coverage for 24/7 global support.
What career progression opportunities exist within Provide A Positive Customer Service Experience?
Typical paths move from Junior Agent to Senior Agent, then to Team Lead, Customer Success Manager, and eventually Director of Customer Experience. Advancement focuses on deepening product knowledge, gaining leadership credentials, and improving data‑driven CX metrics.
What are current industry trends affecting Provide A Positive Customer Service Experience roles?
Key trends include AI‑powered ticket routing, self‑service portals, omnichannel integration, real‑time sentiment analysis, and the shift toward remote, distributed teams. Companies are also investing in CX analytics platforms to tie support performance directly to revenue metrics.

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