Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Customer support has never been more critical. With 983 positions listed, companies are investing in omnichannel agents who blend empathy with data‑driven insights. The rise of AI‑powered chatbots, advanced CRM integrations, and remote‑first workforces means that the ability to troubleshoot quickly while maintaining a human touch is a top skill.
Roles range from Help Desk Analyst and Technical Support Specialist to Customer Success Manager and Escalation Engineer. Typical duties include triaging tickets in Zendesk, building knowledge‑base articles, measuring CSAT and NPS scores, and collaborating with product teams to resolve systemic issues. Senior positions may also mentor junior staff and drive process automation with tools like ServiceNow or Freshservice.
Salary transparency is especially valuable for support professionals because it clarifies how skills like conflict resolution, language proficiency, and technical troubleshooting translate into pay. Knowing the exact range for each role helps agents negotiate, benchmark against peers, and avoid hidden wage gaps that can lead to burnout.
Senior Software Engineer - Backend
Company: Synack
Location: Remote
Posted Nov 20, 2025
Synack is a Penetration Testing as a Service platform that discovers assets, tests for vulnerabilities, and provides continuous penetration testing and vulnerability management. They have uncovered over 71,000 exploitable vulnerabilities, protecting Global 2000 customers and US agencies. Synack is seeking a Senior Software Engineer Backend with AI expertise to develop their Red Team platform, build high-performance software, and collaborate with cross-functional teams.
Software Engineer, Cloud - Sustaining Engineering
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Sustaining Engineering to work on Linux-based software-defined infrastructure and applications, covering various layers of the stack. The role involves troubleshooting, fixing issues, and collaborating with upstream communities.
Solutions Engineer
Company: Smartcat
Location: Remote
Posted Nov 20, 2025
This text describes the role of a Solutions Engineer at Smartcat, emphasizing their responsibilities as technical leaders in presales and postsales journeys. It highlights collaboration with cross-functional teams, driving product growth, and delivering scalable solutions aligned with customer business needs. The role requires expertise in technical presales, AI technologies, and enterprise systems, with opportunities to influence product development and strengthen customer relationships.
Customer Success Director
Company: First Advantage
Location: UK
Posted Nov 20, 2025
First Advantage is seeking a remote Customer Success Director located in the UK. The role involves growing revenue in strategic accounts through sales of First Advantage products and solutions. The position requires developing account plans, maintaining service levels, and providing superior customer service.
Public Sector Account Executive
Company: EDB
Location: Remote
Posted Nov 20, 2025
The role is for a Public Sector Account Executive in Germany, responsible for developing and executing sales plans, generating new ARR license revenue, and building strong relationships with key decision makers in the Public Sector and Government markets. The candidate should have 5+ years of enterprise software sales experience in the Public Sector and Government verticals, a track record of successful selling, and strong communication and presentation skills.
Vice President of Marketing
Company: DAS Health
Location: USA
Posted Nov 20, 2025
DAS Health is seeking a strategic and execution-driven marketing leader to accelerate growth and strengthen brand leadership in the healthcare vertical, with a focus on senior living and ambulatory organizations. The role involves developing and executing a marketing strategy, driving demand generation, leading a marketing team, and ensuring operational accountability. The ideal candidate has 10+ years of B2B marketing experience, proven success in leadership roles, and proficiency in marketing automation and analytics tools.
Tech Lead - Storypilot
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that enables companies to add Instagram-style stories to their apps and sites. The role involves leading a team of engineers to build production systems, architect NET services, and leverage AI tools. The company values technical leadership, problem-solving, communication, ownership, and a learning mindset.
Tech Lead - ClipCrop
Company: Storyteller
Location: Bulgaria
Posted Nov 20, 2025
The job posting describes a fully remote, high-growth B2B SaaS company called Storyteller that helps companies add Instagram-style stories to their apps and sites. They are looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves setting clear goals, designing and building systems, operating what you build, prioritizing for the business, growing people and the codebase, and leveraging AI effectively.
Backend Engineer - Core Tech
Company: Stripe
Location: Remote
Posted Nov 20, 2025
Stripe is a financial infrastructure platform that enables businesses to accept payments and grow their revenue. The company is focused on increasing the GDP of the internet and provides a wide range of infrastructure services to support its products and services. Stripe values collaboration, customer obsession, and building a great customer experience for internal and external teams.
Talent Acquisition Specialist
Company: Procare HR
Location: USA
Posted Nov 20, 2025
Procare HR is seeking a Talent Acquisition Specialist for a fully remote role. The company offers comprehensive HR services and emphasizes positivity, curiosity, accountability, gratitude, and growth. The role involves talent acquisition responsibilities in a fast-paced setting, with a focus on attention to detail, organizational skills, communication, and customer service. Procare HR provides competitive salary, benefits, and a supportive work environment.
Vice President - Marketing
Company: Relay Graduate School of Education
Location: Remote
Posted Nov 20, 2025
Relay Graduate School of Education is seeking a Vice President of Marketing to lead the institution's comprehensive marketing strategy, drive enrollment, and grow brand visibility. The role involves strategic marketing leadership, brand messaging, communications, and team development. The ideal candidate should have 8+ years of marketing experience, a proven track record in integrated marketing strategies, and a strong commitment to educational equity.
Software Engineer - L3 Support
Company: Canonical
Location: Remote
Posted Nov 20, 2025
Canonical seeks a Software Engineer L3 Support to contribute to open source projects, working remotely with global teams. The role involves troubleshooting, bug fixes, and collaboration with upstream communities, offering flexibility and professional growth opportunities.