Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.

Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.

Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.

Commercial Counsel

Company: ElevenLabs

Location: Remote

Posted Nov 16, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved rapid growth, with a mission to make information accessible in any voice, language, or sound. The company offers a Creative Platform and Agents Platform powered by proprietary AI models.

Presales Solutions Architect

Company: Moveworks

Location: Remote

Posted Nov 16, 2025

The job posting is for a PreSales Solution Architect role in the USA, preferably in California. The role involves collaborating with sales and presales teams, building innovative solutions, conducting workshops, leading proof-of-concepts, and developing materials to support the presales team. The ideal candidate should have over 6 years of experience in presales or post-sales technical roles, expertise in enterprise systems, programming languages, and APIs, and excellent communication and presentation skills.

Affiliate Growth Manager - Fogo

Company: Douro Labs

Location: Remote

Posted Nov 16, 2025

The job posting seeks an Affiliate Growth Manager to drive growth through affiliate partnerships in a dynamic DeFi environment, offering remote work and global collaboration opportunities.

Global Lead - Financial Consulting & Advisory

Company: Teach For All

Location: Remote

Posted Nov 16, 2025

This job posting seeks a Global Lead Financial Consulting & Advisory role to support early-stage entrepreneurs and network partners globally. The position focuses on financial sustainability, strategic guidance, and building collaborative communities. It emphasizes leadership coaching, knowledge development, and cross-functional collaboration while offering professional growth and a competitive compensation package.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

This job description outlines a Senior iOS Engineer role at Dropbox, focusing on design system development, cross-platform collaboration, and scalability. It details responsibilities, requirements, and compensation across different US zones.

Senior iOS Software Engineer - Design Systems

Company: Dropbox

Location: Remote

Posted Nov 16, 2025

The role of a Senior iOS Engineer on the Design System Team involves building and evolving Dropbox's DIG design system iOS component library, collaborating with cross-platform peers, and improving internal documentation and tooling. The position requires 8+ years of iOS development experience, proficiency in Swift, SwiftUI, and UIKit, and a strong understanding of Apple HIG and accessibility standards.

Verifications Analyst

Company: Airtm

Location: Remote

Posted Nov 16, 2025

Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. They aim to build the necessary infrastructure for the online work economy to thrive, giving individuals, communities, and countries the tools to control their financial destinies.

Vice President - Insurance Product

Company: Gravie

Location: Remote

Posted Nov 16, 2025

Gravie is a company focused on improving healthcare access through innovative consumer-centric health benefit solutions. They are seeking a Vice President of Insurance Product to lead product strategy development and management for their insurance products, with a focus on financial growth and member experience. The role requires 10+ years of experience in healthcare strategy and execution, 5+ years in insurance product design and management, and strong leadership skills. Gravie offers a unique benefits package and a mission-driven work environment.

Associate Account Manager

Company: PadSplit

Location: Remote

Posted Nov 16, 2025

PadSplit is hiring an Associate Account Manager to provide scalable, high-impact support to their growing community of hosts. The role involves engaging hosts through group channels, ensuring clear communication, and empowering hosts with resources to succeed on the platform. The ideal candidate is a proactive communicator with a customer-first mindset, able to simplify complex ideas, analyze data, and build engaging webinars and email programs at scale.

Professional Services Engineer - P4

Company: Perforce

Location: Remote

Posted Nov 16, 2025

Perforce is a global company that values collaboration, creativity, and employee wellness. They offer a rewarding career with opportunities to work with top brands and develop expertise in enterprise version control solutions. The company provides comprehensive P4 availability management, security, performance optimization, and development workflow design services.

Senior Independent AI Engineer / Architect

Company: A.Team

Location: Americas, Europe, Israel

Posted Nov 16, 2025

ATeam is an invite-only network of senior builders who work on exclusive missions with Fortune 500 companies and top startups. The company offers competitive compensation, autonomy, and the opportunity to lead the design, deployment, and scaling of production AI systems. ATeam is looking for senior AIML engineers, AI architects, tech leaders, and specialists in LLMs, CV, NLP, or infra with proven depth.

Senior Product Designer II - Segments

Company: HubSpot

Location: Remote

Posted Nov 16, 2025

HubSpot is seeking a Senior Product Designer II to reimagine segmentation and transform their Lists product into an AI-enabled audiences platform. The role involves tackling cross-product problems, shaping design systems, leveraging AI features, collaborating across functions, measuring impact, and fostering an inclusive culture. The ideal candidate should have proven product design expertise, collaborative leadership skills, systems and scale thinking, adaptability, AI curiosity, and a growth mindset.

Frequently Asked Questions

What are typical salary ranges for Provide A Positive Customer Service Experience roles by seniority?
Entry‑level specialists typically earn $45k‑$60k; mid‑level roles range $60k‑$80k; senior positions $80k‑$110k; and director‑level roles can reach $110k‑$140k, with adjustments for location and technical stack.
What skills and certifications are required for these positions?
Core skills include proficiency with Zendesk, ServiceNow, Intercom, and Salesforce Service Cloud; understanding CSAT, NPS, and SLA metrics; data analysis in Excel or SQL; strong communication and empathy. Certifications such as Zendesk Certified Administrator, Salesforce Service Cloud Specialist, and Certified Customer Service Professional (CCSP) are highly valued.
Is remote work available for Provide A Positive Customer Service Experience roles?
Many companies offer full remote, hybrid, or on‑site options. Because customer support often requires 24/7 coverage, remote arrangements frequently include rotating shifts to serve global markets.
What career progression paths exist within this field?
Typical progression: Customer Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of Customer Experience → VP of Customer Experience. Advancement depends on mastering cross‑functional tools, process improvement, and metrics‑driven impact.
What industry trends are shaping Provide A Positive Customer Service Experience?
Trends include AI‑driven chatbots and predictive churn analytics, integration of customer journey platforms, emphasis on self‑service knowledge bases, and real‑time sentiment dashboards. Companies are investing in proactive support and customer success to differentiate in competitive markets.

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