Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Operations Associate - Workforce Scheduling & Systems Admin
Company: Grow Therapy
Location: USA
Posted Nov 16, 2025
The job posting is for an experienced Workforce Scheduling and Systems Admin to manage the Assembled WFM tool. The role involves setting up, maintaining, and optimizing the tool to enhance customer satisfaction and support operations efficiency. The ideal candidate should have strong project management skills, understanding of customer support metrics, and experience with the Assembled WFM software.
SEO Specialist
Company: Outliant
Location: Latin America
Posted Nov 16, 2025
Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. They recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values excellence, ingenuity, and empowers team members to push boundaries and deliver exceptional digital experiences.
Machine Learning Manager - PF&O (Recommendations & Forecasting)
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit is building a first-class ads platform with new products to connect advertisers with engaged communities. The Advertiser Optimization org is driving this by building autobidding and conversion-based products. The PFampO team is building advertiser and sales tools, including ML systems and data-driven recommendations to teach advertisers how to use Reddit campaigns effectively.
Tax Manager
Company: Sensor Tower
Location: USA
Posted Nov 16, 2025
The Tax Manager role involves managing domestic and international tax compliance, planning, and accounting for a global SaaS provider. Key responsibilities include overseeing indirect and direct tax compliance, managing tax work papers, supporting business initiatives, and leading tax-related audits and controversy management. The position requires a bachelor's degree, tax experience, and strong analytical and communication skills.
Strategic Finance Manager - User Growth
Company: Reddit
Location: USA
Posted Nov 16, 2025
This job description outlines a high-impact Strategic Finance Manager role at Reddit, focusing on user growth through data-driven models and cross-functional collaboration. It highlights key responsibilities, qualifications, and benefits including competitive compensation and comprehensive employee perks.
Customer Growth Manager
Company: Cloudbeds
Location: APAC
Posted Nov 16, 2025
The role of Customer Growth Manager focuses on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build strong relationships with key stakeholders. They will identify upselling opportunities, understand customer needs, and collaborate with other teams to ensure smooth implementation of upsold products.
Senior Backend Engineer
Company: Checkly
Location: Spain,Poland,Ukraine,UK,Germany,France
Posted Nov 16, 2025
Checkly is a fully remote SaaS company that provides a DevTool for developers to ensure application performance and reliability. They are looking for a Senior Backend Engineer to join their team and work on expanding their backend infrastructure, implementing new features, and scaling their platform. Checkly offers a transparent salary, flexible work hours, and a remote-first culture.
Cyber Security Architect
Company: Guidehouse
Location: Remote
Posted Nov 16, 2025
This job posting seeks a Cybersecurity ArchitectEngineer with extensive experience in designing security systems, compliance, and incident response. The role requires expertise in cybersecurity frameworks and certifications, with benefits including competitive compensation, retirement plans, and professional development opportunities.
Business Development Representative
Company: Sensor Tower
Location: Brazil
Posted Nov 16, 2025
Sensor Tower is a company that cultivates responsibly sourced market intelligence to provide visibility into trends shaping the global digital economy. They are looking for a Business Development Representative to directly contribute to the growth of the company by setting demo calls with highly qualified prospective new customers. The role involves responding to inbound leads, exceeding outbound activity targets, qualifying leads, booking and handoff appointments, continuous prospecting, collaborating with various teams, and becoming an expert on Sensor Tower's mobile intelligence products. The company offers a flexible work environment, benefits for full-time positions, and is committed to equal employment opportunity.
Senior Manager, Solution Architect Quote-to-Cash
Company: GitLab
Location: North America
Posted Nov 16, 2025
GitLab is seeking an experienced Solution Architect Manager to lead Quote to Cash transformation initiatives. The role involves designing and implementing end-to-end QuotetoCash solutions, leading transformation efforts, optimizing CPQ and Salesforce integration, and managing a team of engineers and analysts. The ideal candidate should have 10+ years of experience in enterprise B2B SaaS QuotetoCash solutions, expert-level knowledge of CPQ systems, and a proven track record in digital transformation initiatives.
Account Executive - Commercial Install Base
Company: Vercel
Location: USA
Posted Nov 16, 2025
The role is for a Sales Executive at Vercel, a fast-growing company that helps customers in the developer, operations, marketing, product, and IT fields. The position involves driving revenue growth, building relationships with key stakeholders, and partnering with other teams to deliver customer outcomes. Vercel offers a competitive compensation package, inclusive healthcare, opportunities for learning and growth, flexible time off, and a WFH budget.
Customer Growth Manager
Company: Cloudbeds
Location: North America
Posted Nov 16, 2025
The role of Customer Growth Manager involves focusing on upselling and cross-selling to existing customers through outbound and product-led growth initiatives. The ideal candidate should be dynamic, results-driven, and able to build and manage a customer pipeline to achieve above-quota sales performance. Strong relationship-building, problem-solving, and communication skills are essential, along with proficiency in relevant tools and a willingness to travel.