Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Senior Software Engineer - Firefox Desktop Integrations
Company: Mozilla
Location: Canada,UK
Posted Nov 16, 2025
Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. The Firefox team is a community of engineers who care deeply about delivering the fastest, friendliest, most usable browser possible. The role of a Senior Software Engineer involves contributing to the development and improvement of Firefox features related to installs, updates, and OS integrations, as well as tackling platform-specific challenges in low-level operating system integration on Windows and/or macOS.
Digital Sales Representative
Company: Twilio
Location: Ireland
Posted Nov 16, 2025
Twilio is seeking a German-speaking Digital Sales Representative to drive net new revenue and expand their presence in the DACH region. The role involves customer acquisition, value-based selling, and closing deals across all segments. The ideal candidate should have at least 2 years of sales experience in a tech space, native or fluent German language skills, and a strong understanding of the cloud computing and communications business model.
Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: Canada
Posted Nov 16, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and experience executing complex ads projects involving math, auctions, bidding, optimization, and serving infrastructure.
Learning Experience Designer
Company: Newsela
Location: USA
Posted Nov 16, 2025
The job posting is for a Learning Experience Designer to develop high-quality English Language Arts instructional materials and assessments. The role requires experience in curriculum standards, pedagogical best practices, and assessment design. The ideal candidate will collaborate with a team, utilize technology tools, and leverage research to create engaging and effective resources for diverse learners.
Production Manager - Direct Mail
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $45 billion in donations for various clients. The company values diversity, inclusion, and social change, and is looking for a production manager to join their direct mail team.
Customer Growth Manager
Company: Cloudbeds
Location: Latin America
Posted Nov 16, 2025
This job description outlines the role of a Customer Growth Manager, focusing on upselling and crossselling to existing customers through outbound initiatives. The position requires building high-quality sales pipelines, maintaining stakeholder relationships, and demonstrating expertise in hospitality tech. Key qualifications include a proven sales track record, industry knowledge, and proficiency with CRM tools.
Senior Fullstack Engineer - Notifications Engagement
Company: Reddit
Location: USA
Posted Nov 16, 2025
The Notifications team at Reddit is hiring a Senior Fullstack Engineer to help deliver engaging content to users through push notifications and emails. The role involves building across the stack, collaborating with a talented team, mentoring engineers, and contributing to product and technical strategy. The ideal candidate has 8+ years of software engineering experience, with a focus on backend and web platforms, and experience with GraphQL, gRPC, and API design.
Assessment Content Creator - Middle School Math (6-8)
Company: Khan Academy
Location: USA
Posted Nov 16, 2025
Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.
Senior Product Design Director
Company: Webflow
Location: USA
Posted Nov 16, 2025
Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development tools, AI-driven personalization, and seamless hosting. The Senior Product Design Director role involves leading product design strategy, managing core product groups, and shaping the future of Webflow's product experience. The company offers competitive compensation, benefits, and a remote-first work environment.
Customer Success Manager
Company: GitLab
Location: USA
Posted Nov 16, 2025
The Customer Success Management (CSM) team is responsible for customer adoption, measurable outcomes, satisfaction, and advocacy. They act as liaisons between customers and the GitLab ecosystem, collaborating with various teams. The role requires experience in customer advocacy, knowledge of Git and software development lifecycle, and continuous integration/continuous deployment.
Data Services Manager
Company: MissionWired
Location: USA
Posted Nov 16, 2025
MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.
Senior Product Manager - Journey Experience
Company: Apollo.io
Location: USA
Posted Nov 16, 2025
The role is for a Senior Product Manager to lead the Journey Experience group at Apollo, focusing on user onboarding, engagement, and growth through personalized automation, AI guidance, and lifecycle reengagement. The position involves defining vision and strategy, designing learning loops, scaling systems, and driving evidence-based impact. The ideal candidate should have 7+ years of B2B SaaS product management experience, lifecycle automation fluency, cross-team operation skills, usability-driven thinking, strategic storytelling, and customer-centric empathy.