Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.

Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.

Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.

Senior Data Scientist

Company: Canva

Location: Remote

Posted Nov 14, 2025

The job description is for a Regional Data Lead position at Canva, focused on GPTN (Global Product Team Network) in Germany, Poland, Turkey, and the Netherlands. The role involves crafting data narratives, identifying growth bottlenecks, building dashboards, defining data strategy, partnering with teams, and supporting product initiatives. Canva offers equity packages, inclusive parental leave, an annual Vibe & Thrive package, and flexible leave options.

Senior Delivery Manager

Company: NECSWS

Location: UK

Posted Nov 15, 2025

The job description outlines the role of an NEC Digital Senior Delivery Manager, who will support clients through every stage of the delivery lifecycle, ensuring projects run smoothly and efficiently. The role involves managing a multidisciplinary project team, ensuring projects are delivered on time, on budget, and to a high quality, meeting client requirements. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.

Qualified Pipeline - Microstrategy Developer

Company: Data Meaning

Location: Remote

Posted Nov 14, 2025

This job posting highlights Data Meaning's expertise in Business Intelligence and Data Analytics consulting, emphasizing their high-quality services, global team of 95+ consultants, and opportunities for Microstrategy Developers to work on impactful projects with remote flexibility.

AI Specialist/Engineer - Qualified Pipeline

Company: Data Meaning

Location: Remote

Posted Nov 14, 2025

Data Meaning seeks AI SpecialistEngineers for a full-time role, emphasizing innovation, technical expertise, and collaboration in AI solutions. The position requires strong machine learning skills, experience with AI frameworks, and ability to work in agile environments. Key responsibilities include developing AI models, analyzing data, and driving strategic decision-making through technology.

Channel Account Manager

Company: Canonical

Location: Remote

Posted Nov 14, 2025

Canonical promotes itself as a leading open source provider with global enterprise success, highlighting growth opportunities and a distributed work environment. The job posting emphasizes channel sales expansion, strategic partnerships, and competitive compensation while showcasing the company's innovative tech focus and commitment to diversity.

Sports Trader

Company: Betr

Location: Remote

Posted Nov 14, 2025

Betr, founded in 2022, is expanding its gaming platform with new products and a focus on sports betting. They're hiring a Sports Trader to manage odds and grow their market, backed by top investors.

Senior Data Engineer (AWS & Python)

Company: Proxify

Location: CET +/- 3 HOURS

Posted Nov 14, 2025

The job posting is for a Senior Data Engineer role specializing in modern cloud-native data platforms, with a focus on Amazon Web Services (AWS) and Python. The role involves designing, building, and optimizing highly scalable and reliable ETL/ELT pipelines and data warehouses to power analytics, machine learning, and business intelligence for clients. The ideal candidate should have 5+ years of professional experience in data engineering, expert proficiency in Python, deep hands-on experience with AWS core services, and solid expertise in SQL and complex query writing/optimization.

Tech Lead Databricks Data Engineer

Company: Mitre Media

Location: USA

Posted Nov 14, 2025

Mitre Media seeks a Tech Lead Data Engineer to build AI-driven FinTech solutions. The role involves designing ETL pipelines, ensuring data quality, and working with cutting-edge tech like Databricks and LLMs. The company offers autonomy, competitive compensation, and growth opportunities.

Program Manager

Company: phData

Location: Latin America

Posted Nov 15, 2025

The job posting is for an experienced Program Manager to lead the company's next phase of growth. The ideal candidate will have a strong track record of managing large strategic customer portfolios, developing a robust delivery organization, and nurturing future leaders within the team. The role involves overseeing multiple high-visibility projects, ensuring alignment across internal teams and key stakeholders, and driving the company's next stage of growth.

Video Editor

Company: Bamboo Works

Location: Remote

Posted Nov 14, 2025

The text is a job posting for an experienced video editor to join a growing wedding film team in Sydney. The role involves editing full-length wedding films and creating short, engaging edits for Instagram and other social platforms. The position offers flexible work hours and the potential to transition to full-time. The ideal candidate should have 3+ years of experience, proficiency in professional video editing software, and familiarity with Instagram Reels trends and captioning tools.

Staff Product Designer - MetaMask

Company: Consensys

Location: USA

Posted Nov 15, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Senior Product Manager

Company: InPost

Location: Remote

Posted Nov 14, 2025

InPost Group is an innovative European out-of-home deliveries company with a market capitalization of about $5 billion. They are looking for an experienced consumer-focused Product Manager to manage technology products in the mobile apps area, drive innovation, and lead product development efforts. The ideal candidate should have around 3 years of experience building high-impact mobile app products, proficiency in English and French, and a passion for scale, bias for outcomes, and long-term value.

Frequently Asked Questions

What are typical salary ranges for Provide A Positive Customer Service Experience roles by seniority?
Entry‑level specialists typically earn $45k‑$60k; mid‑level roles range $60k‑$80k; senior positions $80k‑$110k; and director‑level roles can reach $110k‑$140k, with adjustments for location and technical stack.
What skills and certifications are required for these positions?
Core skills include proficiency with Zendesk, ServiceNow, Intercom, and Salesforce Service Cloud; understanding CSAT, NPS, and SLA metrics; data analysis in Excel or SQL; strong communication and empathy. Certifications such as Zendesk Certified Administrator, Salesforce Service Cloud Specialist, and Certified Customer Service Professional (CCSP) are highly valued.
Is remote work available for Provide A Positive Customer Service Experience roles?
Many companies offer full remote, hybrid, or on‑site options. Because customer support often requires 24/7 coverage, remote arrangements frequently include rotating shifts to serve global markets.
What career progression paths exist within this field?
Typical progression: Customer Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of Customer Experience → VP of Customer Experience. Advancement depends on mastering cross‑functional tools, process improvement, and metrics‑driven impact.
What industry trends are shaping Provide A Positive Customer Service Experience?
Trends include AI‑driven chatbots and predictive churn analytics, integration of customer journey platforms, emphasis on self‑service knowledge bases, and real‑time sentiment dashboards. Companies are investing in proactive support and customer success to differentiate in competitive markets.

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