Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Staff Engineer – Ops Cloud Platform - Ruby on Rails
Company: PagerDuty
Location: Canada
Posted Nov 15, 2025
PagerDuty is seeking a senior Ruby on Rails architect to lead the modernization of their core web platform. The role involves defining technical architecture, driving modernization efforts, collaborating with domain teams, establishing best practices, mentoring engineers, and staying current with the Rails ecosystem. The position offers a competitive salary and the opportunity to shape the future of PagerDuty's platform.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Staff Engineer – Ops Cloud Platform - Ruby on Rails
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a senior Ruby on Rails architect to lead the modernization of their core web platform. The role involves defining technical architecture, driving modernization efforts, collaborating with domain teams, establishing best practices, mentoring engineers, and staying current with the Rails ecosystem. The position offers a competitive salary range and the opportunity to shape the future of PagerDuty's platform.
Product Manager - App Platform
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a Product Manager for their App Platform team to lead the transformation to fully automated operations. The role involves working with UX design, engineering, and program management to deliver a consistent user experience across PagerDuty's Operations Cloud. The ideal candidate should have experience in SaaS enterprise software or developer tools, technical depth, and strong communication skills.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Cobalt Core Pentester
Company: Cobalt
Location: UK,Germany
Posted Nov 15, 2025
The Cobalt Core is a community of highly skilled security pentesters who are passionate about their work and strive to be at the top of their game. They value collaboration, sharing ideas, and continuous learning. The position is a freelance part-time role for experienced pentesters with a strong work ethic, deep understanding of application security, and excellent communication skills.
Learning Experience Designer
Company: Newsela
Location: USA
Posted Nov 15, 2025
The job posting is for a skilled Learning Experience Designer STEM Editor to curate and produce high-quality STEM content for Newsela. The role involves curating, editing, and occasionally authoring STEM content, collaborating with various teams, and leveraging AI tools to streamline the content development process. The ideal candidate should have experience in STEM content development, strong knowledge of science and math standards, and proficiency with content authoring tools.
Senior Analytics Engineer Services
Company: Newsela
Location: Argentina,Brazil,Mexico,Colombia,Chile,Costa Rica
Posted Nov 15, 2025
This job posting seeks a Contractor based in Mexico or Argentina for Senior-Level Analytics Engineering Services, requiring expertise in SQL, Python, and data pipeline development. The role involves data transformation, collaboration with stakeholders, and infrastructure automation, with a focus on data quality and tooling.
Director - Paid Social
Company: Nutrafol
Location: USA
Posted Nov 15, 2025
Nutrafol is seeking a Director of Paid Social to lead the development and execution of innovative media strategies across Meta, TikTok, Reddit, and other emerging social channels. The ideal candidate will own substantial media budgets, drive acquisition, and play a critical role in delivering efficient, scalable growth for new customers. The role requires a blend of data-driven decision-making, deep understanding of creative audience and platform nuances, and the ability to lead, mentor, and develop a high-performing team.
Operations Manager - Process Innovation
Company: Alma
Location: USA
Posted Nov 15, 2025
This job posting highlights a leadership role in operations innovation with a focus on mental health affordability and entrepreneurial challenges. It emphasizes strategic initiatives, cross-functional collaboration, and comprehensive benefits including remote work flexibility, health insurance, and wellness stipends.
Assigned Support Engineer
Company: GitLab
Location: USA
Posted Nov 15, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The ideal candidate should have experience in managing customer-facing cases, advanced problem-solving skills, a proactive support mindset, and expertise in Linux systems administration and scripting languages.
Senior People Communications & Engagement Strategist
Company: GitLab
Location: USA
Posted Nov 15, 2025
The role of Senior People Communications & Engagement Strategist involves crafting engaging stories, fostering connections, and driving adoption of an internal communication hub. The ideal candidate will have experience in internal communications, employee engagement, and content marketing, with a focus on creating compelling messaging and driving team member engagement.