Provide A Positive Customer Service Experience Jobs
1,891,321 open positions · Updated daily
Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.
Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.
Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.
Senior Data Engineer - ML Platform
Company: Reddit
Location: USA
Posted Nov 13, 2025
The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Senior Data Engineer to lead development of data pipelines and workflows for large-scale ML models, ensuring data is optimized for storage and use according to business and technical requirements.
Sr. Director - Growth Strategy
Company: iHerb
Location: USA
Posted Nov 13, 2025
iHerb is seeking a US market leader to establish a strong brand presence in the competitive yet rewarding US health and wellness market. The role requires a full-stack marketer with entrepreneurial spirit, cross-functional leadership skills, and deep experience in ecommerce growth and operations. The position offers a competitive pay scale and comprehensive benefits package.
Intermediate Site Reliability Engineer - Environment Automation
Company: GitLab
Location: EMEA
Posted Nov 13, 2025
The role of a Site Reliability Engineer at GitLab involves keeping user-facing services and production systems running smoothly by combining software engineering with infrastructure expertise. The ideal candidate should be comfortable debugging Go applications, designing scalable Terraform automation, and automating the lifecycle of many tenant environments. The role focuses on automating the provisioning, configuration, and management of GitLab environments using Terraform, Ansible, and Kubernetes.
Senior Software Engineer II, Backend - Customer Journey Product Line
Company: HubSpot
Location: UK
Posted Nov 13, 2025
The Customer Journey Product Line at HubSpot aims to reimagine the customer experience from first interaction to long-term success. The Global Search team, part of this product line, builds and operates backend systems that power discovery, navigation, and contextual recommendations across the platform. The role of Senior Backend Engineer involves designing, building, and maintaining scalable backend services to support global search and discovery experiences.
Quality Assurance (QA) Tester
Company: Guidehouse
Location: USA
Posted Nov 13, 2025
Guidehouse Quality Assurance Testers play a crucial role in ensuring software quality across client engagements. They collaborate with development and business teams, design and execute test plans, and apply automation testing techniques. The position requires a bachelor's degree, 3+ years of testing experience, and familiarity with Agile/Scrum environments. Guidehouse offers a comprehensive benefits package and opportunities for professional growth.
Marketing Data Assistant
Company: GrowthAssistant
Location: Remote
Posted Nov 13, 2025
GrowthAssistant is seeking a detail-oriented Marketing Data Assistant to support a US-based client in organizing and maintaining marketing performance data and dashboards. The role involves updating and maintaining dashboards in Google Sheets, pulling data from affiliate platforms, and ensuring accurate reporting. The ideal candidate should have excellent Google Sheets skills, strong attention to detail, and the ability to work independently in a fast-paced remote environment.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 13, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a comprehensive support system. The company is hiring remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.
Senior Manager - Development Operations and Research
Company: Empower Project
Location: USA
Posted Nov 13, 2025
The Senior Development Operations Manager is a key role responsible for building and maintaining operational systems, processes, and tools to drive successful fundraising. The role involves overseeing donor cultivation, solicitation, and stewardship systems, managing gift processing and finance liaison tasks, ensuring data integrity and reporting, and collaborating cross-functionally. The position is fully remote with occasional travel and requires strong skills in research, data analysis, and project management.
Senior Software Engineer - Full-stack - Growth Product
Company: Kraken
Location: USA
Posted Nov 13, 2025
Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products, prioritize security, education, and client support, and operate as a fully remote company with a diverse global team.
Licensed Child & Adolescent Therapist
Company: Fort Health
Location: USA
Posted Nov 13, 2025
Fort Health is a mental health company focused on improving access to care for children and adolescents. They partner with organizations like the Child Mind Institute to create a support system combining digital tools and virtual clinicians. The company is seeking remote Licensed Child and Adolescent Therapists to join their clinical delivery team, offering a flexible schedule, competitive compensation, and opportunities for professional growth.
Sr. Manager, Sales - PubSec
Company: Twilio
Location: USA
Posted Nov 13, 2025
The job posting is for a Senior Manager in Public Sector Sales at Twilio, focusing on growing the company's public sector business in North America. The role involves leading a sales team, developing account strategies, and collaborating with various teams to achieve revenue and social impact goals. The position requires extensive experience in strategic solution selling, public sector roles, and a consultative approach to sales.
Staff Machine Learning Engineer - ML Platform
Company: Reddit
Location: USA
Posted Nov 13, 2025
The Machine Learning Platform team at Reddit is a high-impact team that owns the infrastructure powering recommendations, content discovery, and user/content quantification. They are seeking a Staff ML Infrastructure Engineer to lead development of a platform for large-scale ML models, design end-to-end model lifecycle patterns, and optimize batch data processing and graph data structures.