Provide A Positive Customer Service Experience Jobs

1,891,321 open positions · Updated daily

Why Provide A Positive Customer Service Experience roles are in high demand—companies across SaaS, fintech, and e‑commerce are prioritizing CSAT and NPS metrics. With 983 open positions, roles that blend proactive support, data‑driven sentiment analysis, and rapid issue resolution are now critical to retaining customers and driving growth.

Typical positions include Customer Support Specialist, Support Engineer, Customer Success Manager, and Voice of Customer Analyst. Responsibilities range from triaging tickets in Zendesk or ServiceNow, conducting root‑cause investigations, to mapping customer journeys and presenting NPS insights to product teams.

Transparent salary data helps CX professionals benchmark compensation against industry peers, negotiate fair pay for high‑impact skills like AI‑powered ticket routing or customer journey analytics, and ensures that their expertise in improving CSAT and reducing churn is properly rewarded.

Full Stack Developer - Product Studio

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The job summary describes a highly skilled Full Stack Developer role requiring 4+ years of experience with React, TypeScript, Node.js, and PostgreSQL. The ideal candidate will build scalable applications, debug issues, collaborate in an agile environment, and optimize SQL queries. Nice-to-have skills include Docker, Kubernetes, and CI/CD pipelines.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Video Editor

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a skilled Remote Video Editor to create engaging content for real estate media, offering opportunities for career growth and collaboration with a dynamic team. The role requires expertise in video editing software, AI tools, and marketing strategies, with emphasis on creativity, attention to detail, and team leadership.

Software Engineer

Company: Spinwheel Solutions Inc.

Location: Remote

Posted Nov 12, 2025

Spinwheel, an AI-powered debt management platform, is hiring for a remote Software Engineer role. The platform is live and growing, offering opportunities to work on backend systems, AI tools, and collaborative projects with a focus on innovation and consumer impact.

SEO & Digital Content Manager

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The role of SEO & Digital Content Manager at First Advantage is a remote position based in the Philippines. The company is a fast-growing global leader in cloud-based background screening and identity services. The role requires a data-driven individual with SEO knowledge to drive online traffic, create new sales leads, and generate brand awareness. The position reports to the Head of International Marketing and requires technical know-how, communication skills, and the ability to collaborate with various teams and agencies.

Operations Specialist (Thai Speaker)

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The job posting outlines essential duties and responsibilities for a role, including ensuring accurate verification attempts, timely follow-ups, and proper documentation. It also lists job qualifications such as communication skills, relationship management, and attention to detail. The posting emphasizes equal opportunity employment and remote work arrangement.

Looking For Online ESL Teachers - Remote

Company: Polly English

Location: Remote

Posted Nov 13, 2025

Polly English is an online English teaching company based in Singapore that specializes in teaching English to students aged 3 to 18 across Asia. They offer one-on-one online teaching with customized courses tailored to each student's needs. The company requires native English speakers with a bachelor's degree or higher, teaching certificates, and over 1 year of teaching experience. They offer competitive compensation of $16-$24 per hour and have a high demand for bookings.

Amazon PPC Analyst

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

The Amazon PPC Analyst role involves leading the launch and optimization of PPC advertising campaigns on Amazon. Key responsibilities include conducting keyword research, developing and implementing PPC campaigns, managing budgets, collaborating with teams, using data analytics to refine campaigns, staying updated on platform changes, and generating performance reports. The role requires at least 3 years of experience in managing Amazon PPC campaigns, proficiency in tools like Helium10 and JungleScout, strong analytical skills, excellent communication abilities, and adaptability in a dynamic e-commerce environment.

Appointment Setter/BDR

Company: Talent Hackers

Location: Remote

Posted Nov 12, 2025

This job posting seeks a proactive Appointment SetterBDR with outbound sales experience to generate leads and schedule appointments. It requires cold calling, CRM proficiency, and strong communication skills, with emphasis on meeting quotas and using sales tools.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 13, 2025

The text promotes Immersive's people-centric cybersecurity solutions and highlights job opportunities for an Enterprise Account Manager. It emphasizes the company's growth, product benefits, and comprehensive employee benefits while showcasing their impact on major brands.

Test Automation Engineer

Company: Ardent

Location: Remote

Posted Nov 13, 2025

Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a Test Automation Engineer with experience in Esri software solutions to join their remote team.

Staff Machine Learning Engineer - Payments

Company: Airbnb

Location: Remote

Posted Nov 13, 2025

The Payments team at Airbnb is responsible for settling money in the global marketplace, making the payment experience delightful and secure. As a Staff ML Engineer, you will transform AI innovations into production systems, collaborate with teams to refine requirements, design and deploy AI applications, and mentor teammates. The role requires 9+ years of industry experience, strong programming skills, and expertise in modern AI/ML workflows.

Frequently Asked Questions

What are typical salary ranges for Provide A Positive Customer Service Experience roles by seniority?
Entry‑level specialists typically earn $45k‑$60k; mid‑level roles range $60k‑$80k; senior positions $80k‑$110k; and director‑level roles can reach $110k‑$140k, with adjustments for location and technical stack.
What skills and certifications are required for these positions?
Core skills include proficiency with Zendesk, ServiceNow, Intercom, and Salesforce Service Cloud; understanding CSAT, NPS, and SLA metrics; data analysis in Excel or SQL; strong communication and empathy. Certifications such as Zendesk Certified Administrator, Salesforce Service Cloud Specialist, and Certified Customer Service Professional (CCSP) are highly valued.
Is remote work available for Provide A Positive Customer Service Experience roles?
Many companies offer full remote, hybrid, or on‑site options. Because customer support often requires 24/7 coverage, remote arrangements frequently include rotating shifts to serve global markets.
What career progression paths exist within this field?
Typical progression: Customer Support Specialist → Senior Specialist → Team Lead → Customer Success Manager → Director of Customer Experience → VP of Customer Experience. Advancement depends on mastering cross‑functional tools, process improvement, and metrics‑driven impact.
What industry trends are shaping Provide A Positive Customer Service Experience?
Trends include AI‑driven chatbots and predictive churn analytics, integration of customer journey platforms, emphasis on self‑service knowledge bases, and real‑time sentiment dashboards. Companies are investing in proactive support and customer success to differentiate in competitive markets.

Related Pages