Recruitment Incentive Jobs in USA
168,039 open positions · Updated daily
Looking for Recruitment Incentive jobs in USA? Browse our curated listings with transparent salary information to find the perfect Recruitment Incentive position in the USA area.
Director - Oracle Finance Systems
Company: Upwork
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Upworks Finance Systems team is responsible for sustaining developing and maintaining critical system capabilities associated with the effective running of Accounting and Finance teams The team strives to improve efficiency constantly and proactively by automating and streamlining operations and reducing manual effort <p> <p> We are seeking a handson Director of Finance Systems to help take us from our existing Oracle EBS R122 implementation to Oracle Fusion Cloud allowing us to support the scaling of Upworks internal applications to the next phase of its growth The successful candidate will be implementing and managing technology solutions that drive efficiency productivity and innovation within Upwork <p> <p> This role will be pivotal in spearheading our digital transformation initiative to deliver many benefits to our business teams This role will interact with executive leadership along with a variety of business function heads to make business decisions to shape the enterprise financial technology that is sustainable This highly visible role requires someone to come in and roll up their sleeves to drive the development of people team process and technology to address operational optimization opportunities <p> <p> Our ideal candidate will have indepth knowledge and experience in Oracle Fusion Cloud Finance and leading other business applications for organizations like Upwork and bring crossfunctional leadership be an expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level Experience in various SaaSbased applications and their connectivity to ERP systems such as Oracle Fusion Cloud Finance is also required <p> <p> If you are stuck or bored with your current job and looking for a unique opportunity to make a significant impact driving both business growth and technological advancement hit the apply button This position will report directly to the Senior Director of Finance Systems and Transformation <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> <strong> Application and Domain Knowledge <strong> Oracle Fusion Cloud application configuration integrations automation AI customizations and reporting Indepth knowledge of Oracle R122 and Oracle Cloud EBS in a financial environment Experience in architecting solutions in multiple Oracle ERP modules such as GL AP AR FA Strong knowledge of accounting processes and handson technical expertise in an enterprisewide information technology department as it pertains to ERP and other applications <p> <li> <ul> <ul> <li> <p> <strong> Application Management <strong> Manage the Oracle Fusion cloud application with our product management and business systems team Be the primary contact for Cloud ERP key business functions including Finance Accounting Support the FinanceAccounting teams during monthend quarterend and yearend closing process <p> <li> <li> <p> <strong> Enterprise Integrations and Reporting <strong> Ensure a smooth flow of information between Oracle Fusion Cloud ERP Coupa Vertex Concur Workday and custom applications by designing our business system architecture and leveraging API based data integrations Help direct report design <p> <li> <li> <p> <strong> Planning amp Strategy <strong> Develop and execute a strategic roadmap that aligns with Upworks overall business objectives ensuring financial tools support and enhance our ordertocash procuretopay planning and other critical processes Identify opportunities for technologydriven improvements technologyengine reuse technology and architecture health and development process improvement Working with our Program management team overseeing the implementation and management of software applications and platforms for finance and accounting Evaluate current support model to develop plans for process improvements and automation while maintaining support levels <p> <li> <ul> <ul> <li> <p> <strong> Vendor and Stakeholder Management <strong> Collaborate with thirdparty vendors to manage contracts licenses and relationships and staff augmentation providers Works with stakeholders and the ERP steering committee to define a prioritized set of business outcomes and work to accomplish those outcomes within agreed timelines Ensure any new technology fits into our overall business technology infrastructure strategy and architecture <p> <li> <ul> <ul> <li> <p> <strong> Security and Compliance <strong> Design and enforce security policies that support internal and external controls and regulations Ensure internal control compliance across finance systemsapplications including accesschange management to support the annual internalexternal audits <p> <li> <ul> <ul> <li> <p> <strong> Performance Monitoring <strong> Analyze current state environment to ensure the performance of business applications is within agreed SLA make recommendations for improvement and optimizations by assessing impact on business operations <p> <li> <ul> <ul> <li> <p> <strong> Change Management <strong> Manage Change Management and testing process for cloud updates ensuring a smooth transition Prepare all necessary documentation document solutions and other related deliverables Manage multienvironment release process <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> 10+ years of relevant implementing and sustaining Oracle Fusion Financials cloud billing and other related applications with custom software solution development <p> <li> <li> <p> Minimum 2 full cycle implementations of endtoend Oracle Fusion ERP applications with focus on Financials Module experience Accounts Receivables Accounts Payable Assets Project Accounting Expenses and General Ledger <p> <li> <li> <p> Proven track record of aligning technology solutions with strategic business objectives <p> <li> <li> <p> 10+ years of Financial System solutionsimplementation experience in Oracle Fusion Cloud Must have done a conversion from Oracle on Premise EBS to Cloud fusion for financials led implementation <p> <li> <li> <p> Solid understanding of business processes financial processes and controls <p> <li> <li> <p> Strong understanding of SDLC Agile Waterfall and engineering discipline <p> <li> <li> <p> Strong written and verbal communication skills including presentation skills and experience communicating with technical and nontechnical audiences <p> <li> <li> <p> Demonstrated relationship building with business stakeholders at all levels <p> <li> <li> <p> Strong resource and project management skills <p> <li> <li> <p> Able to prioritize multiple tasks under tight deadlines work in an efficient quick and organized manner with compromising on the details <p> <li> <ul> <p> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p><p>
Associate Director - Customer Advocacy
Company: Icertis
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> With unmatched technology and categorydefining innovation Icertis pushes the boundaries of whats possible with contract lifecycle management CLM The AIpowered analystvalidated Icertis Contract Intelligence ICI platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs Today the worlds most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion in 40+ languages and 93 countries <p> <p> <p> <p> <strong> Who we are <strong> Icertis is the only contract intelligence platform companies trust to keep them out in front now and in the future Our unwavering commitment to contract intelligence is grounded in our FORTE valuesFairness Openness Respect Teamwork and Executionwhich guide all our interactions with employees customers partners and stakeholders Because in our mission to be the contract intelligence platform of the world we believe how we get there is as important as the destination <p> <p> <p> <p> An Enterprise Sales Director SD at Icertis is passionate about driving contract lifecycle management sales by rigorously discovering potential customers business problems and sharing appropriate use cases to articulate value and potential solutions The SD owns managing a complex sales cycle selling our Icertis platform not just a product targeting executives and economic influencers spanning multiple domains from inception to deal close This position will work remotely within the US LIRemote <p> <p> <p> <p> <p> <p> <strong> What you will do <strong> <p> <ul> <li> <p> Account focus includes State and Local as well as Federal agencies <p> <li> <li> <p> Identifies customer pain points and astutely reads the triggers and underlying needs of each unique client Furthermore clarifies understanding by asking for examples illustrations and anecdotes <p> <li> <li> <p> Clarifies the financial and strategic benefits provided by Icertis solutions <p> <li> <li> <p> Expertly coordinate and leverage internal relationships and resources including but not limited to inside sales technical presales partner sales executives and delivery teams <p> <li> <li> <p> Develops a network of deal stakeholders to assist in identifying and persuading economic technical or user buying influencers <p> <li> <li> <p> Demonstrates a deep understanding of the customers needs during conversations with economic influencers <p> <li> <li> <p> Directs the customer interfacing relationship with Clevel contacts crafting the proposal pricing and negotiating the deal to completion <p> <li> <li> <p> Regularly updates Salesforce with pertinent deal information <p> <li> <li> <p> Pursues and cultivates leads to generate new opportunities <p> <li> <li> <p> Delivers insightful and persuasive presentations that articulate the value of the Icertis platform and mobilizes audience to act <p> <li> <li> <p> Appropriately challenges and reframes customer business problems to align with our CLM solutions keeping us as the top preferred vendor solution <p> <li> <li> <p> Regularly assesses assigned territory and effectively develop and manage a strategy to maximize selling results <p> <li> <ul> <p> <p> <p> <strong> What you will bring <strong> <p> <ul> <li> <p> 10+ years of successful experience in enterprise software SaaS sales State amp Local software sales experience is strongly preferred <p> <li> <li> <p> CLM or ERP experience is a strong preference <p> <li> <li> <p> Past performancedemonstrated experience selling into the public sector space a plus <p> <li> <li> <p> Ability to understand customer and industry business drivers and how that applies to the management of sales opportunities <p> <li> <li> <p> Bachelors degree in business or equivalent experience <p> <li> <li> <p> Experience in closing large enterprise software sales opportunities <p> <li> <li> <p> Ability to deliver clear accurate and concise written and oral communications <p> <li> <li> <p> Experience selling into enterprise accounts and managing business pipeline and revenue forecasts <p> <li> <li> <p> Track record of exceeding quota year over year for large enterprise software solutions <p> <li> <li> <p> Excellent strategic thinking and negotiation skills <p> <li> <li> <p> Works cooperatively and independently with others in pursuit of shared goals <p> <li> <li> <p> Takes a solutionsoriented perspective when approaching challenges and opportunities <p> <li> <li> <p> Is enthusiastic and delights the customer with a thousand actionsyou can remove this <p> <li> <li> <p> Seeks to understand before sharing own knowledge and perspective <p> <li> <li> <p> Responds effectively to surprises and challenges with poise and confidence while learning from the experience <p> <li> <li> <p> Maintains focus on solutions and finds alternative approaches as needed <p> <li> <li> <p> Competitive and focuses on results works relentlessly to achieve personal and organizational goals and objectives <p> <li> <ul> <p> <p> <p> <p> <p> $240000 $315000 a year <p> <p> <strong> What we offer <strong> <p> <p> We are committed to the health and wellbeing of all Icertians their families the communities they live in and our customers This commitment is represented in the Icertis Four Rings of Responsibility Take Care of Self Take Care of Family Take Care of Community and Take Care of Business in that order <p> <p> <p> <p> To support these commitments Icertis offers excellent health and welfare benefits a generous 401k match and a robust paid time off program Here are some of the other reasons weve been named a <a class=fontbold underline fontbold underline postingslink href=httpswwwicertiscomnewsicertisrecognizedasatop100companytoworkforbyseattlebusinessmagazineforfifthconsecutiveyear rel=noopener noreferrer nofollow target=blank> <strong> Top Company to Work for by Seattle Business Magazine for the fifth year in a row <strong> <a> <strong> <strong> <p> <p> <p> <p> Equity RSUs and shared ownership in the company <p> <p> Flexible work location role dependent <p> <p> Paid maternity and paternity leave <p> <p> 7 Days for Humanity in 2024 paid volunteer days <p> <p> Generous holidays including the 4th of July week off paid <p> <p> Extensive remote onboarding program and virtual employee engagement events <p> <p> Base Salary Compensation <p> <p> Min $121000 <p> <p> Max $175500 <p> <p> Plus target incentive OTE 5050 <p> <p> This specific role might not be for you but maybe you have a friend who would be a perfect fit Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce <p> <p> Icertis Inc provides Equal Employment Opportunity to all employees and applicants for employment without regard to race color religion gender identity or expression sex sexual orientation national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws Icertis Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities If you are in need of accommodation or special assistance to navigate our website or to complete your application please send an email with your request to <a class=fontbold underline fontbold underline postingslink href=mailtocareersicertiscom rel=noopener noreferrer nofollow target=blank> careersicertiscom <a> or get in touch with your recruiter <p> <p> <p> <p> By submitting your application you acknowledge that you have read Icertiss Privacy Policy <a class=fontbold underline fontbold underline postingslink href=httpswwwicertiscomprivacystatement rel=noopener noreferrer nofollow target=blank> httpswwwicertiscomprivacystatement <a> <p> <p> <p> <p> Icertis is not open to third party solicitation or resumes for our posted FTE positions Resumes received from third party agencies that are unsolicited will be considered complimentary <p><p>
Principal Product Designer
Company: 1Password
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> We approach all aspects of 1Password with a designfirst approach Our team is composed of designers specializing in interface experience content design and research all working together to make 1Password the best it can be <p> <p> <p> <p> Were seeking a Principal Product Designer to support our UX department and join as a core part of the leadership team You will have the opportunity to mentor junior midlevel and senior designers and to guide creative and experience design across multiple product areas <p> <p> <p> <p> 1Password has won awards for its design and with your help we will make it even better <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> A proven track record in a user experience leadership role eg principal director etc collaborating with senior product leaders <p> <li> <li> <p> A portfolio of companychanging design work you led that tangibly shifted business performance or perspective <p> <li> <li> <p> A mix of comfort getting handson with strong strategic thinking <p> <li> <li> <p> Excellent communication and storytelling skills with the ability to articulate design concepts and strategies to both technical and nontechnical audiences <p> <li> <li> <p> Motivate and mentor teams to think innovatively and explore creative avenues for forwardthinking experiences rapid prototyping and pioneering firsttomarket solutions <p> <li> <li> <p> Demonstrated commitment to meticulous detail and taste including an understanding of their importance in delivering outstanding user experiences <p> <li> <li> <p> Ability to identify new opportunities and produce innovative ideas to enhance our processes products and culture guiding design and research approaches <p> <li> <li> <p> Drive crossteam connections and collaborations among the designers researchers program managers product operations and engineers from early product stages to implementation <p> <li> <li> <p> Develop and guide strategic product vision work in collaboration with senior leaders <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> <strong> Month 1 <strong> <p> <li> <li> <p> Take stock of all the user experience workstreams happening across 1Password <p> <li> <li> <p> Build initial relationships across product design and engineering <p> <li> <li> <p> Begin to understand our customers problem spaces and North Star <p> <li> <ul> <ul> <li> <p> <strong> Month 3 <strong> <p> <li> <li> <p> Direct projects and guide and mentor people <p> <li> <li> <p> Identify opportunities to connect feature work to the endtoend experience <p> <li> <li> <p> Guide work on our product vision <p> <li> <ul> <ul> <li> <p> <strong> Month 6 <strong> <p> <li> <li> <p> Operate as a key part of the design team taking ownership of areas that interest you and pushing their design forward to create a better product <p> <li> <li> <p> Offer constructive feedback to peers on the team helping others to grow and develop alongside you <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $226000 USD and $306000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $209000 CAD and $283000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Technical Support Specialist - Government
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements You will inform management of important issues regarding personnel performance customer perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> <strong> The working hours are Monday to Friday 1100 PM to 800 AM Central US United States Time and the weekday overnight shift offers a compensation differential <strong> <p> <p> <p> <p> Due to specific customer contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Obtaining Public Trust clearance offers an additional compensation differential <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to customer questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to customers during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> <strong> Flexible to work a 9hour MondayFriday overnight shift from 11pm8am CST with a 1hour meal break oncall schedule or other time frames specified by management <strong> <p> <li> <li> <p> <strong> Able to work an 89hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <strong> <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Customerfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting customers as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Growth Designer
Company: Circle
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> About Us <strong> <p> <p> Circle is building the worlds leading allinone platform for online communities We make it possible for creators coaches educators and businesses to bring together their audience with engaging discussions live streams events chat courses and payments all in one place all under their own brand <p> <p> <p> <p> Were proud to be a fully remote company of around 150 and growing team members from 30+ countries around the world We strive to find exceptional talent empower them to do their best work and in turn have a meaningful impact in their own lives We dont track hours but we manage for outcomes in an asynchronous culture <p> <p> <p> <p> Twice a year we bring the whole company together for incredible company retreats in beautiful places around the world <p> <p> <p> <p> <strong> About the role <strong> <p> <p> We are seeking a highly skilled Growth Designer with outstanding skills in wireframing UI design website design branding and typography This person will work in our Growth design studio creating website feature pages landing pages social media posts blog posts community graphics presentations ads and templates across our brand <p> <p> <p> <p> The ideal candidate must be fluent in <strong> Figma <strong> highly creative work well autonomously and be highly motivated to produce well crafted design <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Create website feature pages landing pages social media posts ads blog posts presentations emails and templates across our brand <p> <li> <li> <p> Create visually appealing and effective UI designs wireframes and design systems for various digital platforms <p> <li> <li> <p> Work closely with the Growth team to understand project requirements and come up with creative design solutions <p> <li> <li> <p> Collaborate with crossfunctional teams to ensure designs are consistent with our brand guidelines <p> <li> <li> <p> Keep up to date with the latest design trends and best practices <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful <strong> <p> <ul> <li> <p> Strong alignment with our values <a class=fontbold underline fontbold underline postingslink href=httpswwwnotionso223a15ea312c4922b793593d07add7fepvs=21 rel=noopener noreferrer nofollow target=blank> Find our values on our career page <a> if you havent read up on them yet <p> <li> <li> <p> You are proficient in English spoken written and reading at a <a class=fontbold underline fontbold underline postingslink href=httpsmagooshcomenglishspeakingenglishproficiencylevelsaguidetodeterminingyourlevel rel=noopener noreferrer nofollow target=blank> CEFR Level C1 <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwgovtilrorg rel=noopener noreferrer nofollow target=blank> ILR Level 5 <a> <p> <li> <li> <p> 2+ years doing inhouse design in a similar role or capacity <p> <li> <li> <p> Excellent design skills with wireframes UI typography and design systems <p> <li> <li> <p> Highly creative and able to work well in an autonomous environment <p> <li> <li> <p> Highly motivated to produce beautiful design <p> <li> <li> <p> Fluent in <strong> Figma <strong> <p> <li> <li> <p> Ability to work in a fastpaced environment <p> <li> <li> <p> Strong attention to detail <p> <li> <li> <p> Excellent communication and collaboration skills <p> <li> <ul> <p> <p> <p> <strong> Bonus points <strong> <p> <ul> <li> <p> Youve worked at a startup in a similar growth stage as Circle <p> <li> <li> <p> Knowledge of animation andor Canva is a plus <p> <li> <ul> <p> <p> <p> <p> <p> $80000 $90000 a year <p> <p> Cash compensation is a starting point and we want all of our team members to be able to grow in their roles In addition to equity benefits and perks our cash compensation is subject to an annual review and increase on a once per year basis on the hire date anniversary <p> <p> <strong> The fun stuff <strong> <p> <p> <strong> Fully remote <strong> work from anywhere in the world <p> <p> <strong> Autonomy and trust to do your job <strong> we care about outcomes over everything else <p> <p> <strong> Paid time away <strong> all employees are given 35 days of PTO annually We also offer a paid sabbatical after 5 years <p> <p> <strong> Generous US benchmarked compensation <strong> and startup equity no matter where you are in the world <p> <p> <strong> Awesome medical coverage <strong> with 100 coverage for you and your family or medical reimbursement options where applicable <p> <p> <strong> Parental leave <strong> for parents expanding their family or just starting one <p> <p> <strong> Home office stipend <strong> to help you get up and running <p> <p> <strong> Learning amp development stipend <strong> to help you level up your professional skills <p> <p> <strong> Annual bonus potential <strong> for roles that dont already receive variable income or commission <p> <p> <strong> Company retreats <strong> Twice a year the Circle team gets together for a fully paid company retreat in incredible places around the world Weve had past retreats in Colombia Portugal and Mexico with more planned on the horizon <p> <p> <strong> Check out our <strong> <a class=fontbold underline fontbold underline postingslink href=httpscareerscircleso rel=noopener noreferrer nofollow target=blank> <strong> Careers <strong> <a> <strong> page for more <strong> <p> <p> <em> Your role location and unique circumstance may affect this <em> <p> <p> <p> <p> <strong> Diversity Equity amp Inclusion <strong> <p> <p> As a fullyremote international company diversity is baked into our DNA Heres how our CEO Sid Yadav frames our hiring mission lets find talent in underserved and underrepresented corners of the world set them up to do the best work of their lives and in turn change their life To achieve this hiring mission we offer competitive US benchmarked compensation no matter where someones located in the world and we proactively seek candidates who expand representation of backgrounds cultures and lived experiences in our teams <p> <p> <p> <p> <strong> Equal Employment Opportunity <strong> <p> <p> Circle is an equal opportunity employer and as such we do not discriminate on the basis of race color religion sex sexual orientation gender identity national origin age disability or any other characteristic protected by applicable laws <p> <p> If you require any accommodations during the recruitment process please let us know and we will work with you to meet your needs <p><p>
Senior Product Manager of Conversion and Enrichment Architecture
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Product Management team is looking for a <strong> Senior Product Manager <strong> to lead the roadmap and success ofRelativitys document conversion and enrichment technology to drive efficiency in litigation review These areas of the product are responsible for many enrichments in Processing Imaging PDF ProductionApp and drive many document transformations for review <p> <p> <p> <p> A successful candidate must be energized by building deep customer empathy collaborating with design development discovering opportunities through data analysis and inquiry with customers creating and communicating progress through leading indicators developing strong fluency in cloud architecture and adjacent technologies and navigating ambiguity given the technologys pace of change <p> <p> <p> <p> <p> <p> <strong> Role Responsibilities <strong> <p> <ul> <li> <p> Drive short and longterm roadmap of document conversion and enrichment teams by working closely with both internal and external end users engineering enablement sales teams and other customerfocused teams <p> <li> <li> <p> Work with other data enrichment product managers and stakeholders to create cohesive intuitive enrichment architecture needed to improve user experience of processing and other enrichment consumers in the product <p> <li> <li> <p> Collaborate with sales and marketing to increase adoption of document conversion technology and create artifacts that articulate benefits of document conversion and enrichment <p> <li> <li> <p> Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption <p> <li> <ul> <p> <p> <p> <strong> Customer Centric <strong> <p> <ul> <li> <p> Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them <p> <li> <li> <p> Ensure we are solving the most pressing problems of our customers The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role <p> <li> <li> <p> Speak to internal stakeholders including engineering user researchers and designers about the variety of workflows and end user needs we see across segments and personas <p> <li> <li> <p> Provide product and workflows recommendations grounded in both customer empathy and customer data <p> <li> <li> <p> Communicate our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision <p> <li> <li> <p> Conduct user and competitive research for their products <p> <li> <ul> <p> <p> <p> <strong> Product Leadership <strong> <p> <ul> <li> <p> Possess an indepth understanding of our product suite Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand <p> <li> <li> <p> Own the product roadmap and backlog for your products Listen to different internal experts to understand the impact but in the end decide the features that your team should build <p> <li> <li> <p> Work directly with Product Leads to help build a strategy and goals for their products <p> <li> <li> <p> Track and reports on key product metrics that are relevant to your domain and expected outcomes <p> <li> <li> <p> Act as a leader facilitating communication across internal stakeholders and effectively communicate why and gain buyin from the team and Leadership Be responsible for clarifying and resolving conflicts around your product vision <p> <li> <ul> <p> <p> <p> <strong> Technical Leadership <strong> <p> <ul> <li> <p> Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability reliability usability observability efficiency and performance standards <p> <li> <li> <p> Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development <p> <li> <li> <p> Possess the technical acumen needed to understand the technical challenges faced by the team the root cause of incidents and propose effective solutions for them <p> <li> <li> <p> Engage in deep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers <p> <li> <ul> <p> <p> <p> <strong> Product Implementation <strong> <p> <ul> <li> <p> Break down large projects into iterative releases Create and share product implementation plans with measurable results for each milestone <p> <li> <li> <p> Anticipate the need to create alignment with crossfunctional teams to solve problems together <p> <li> <li> <p> Help the team to translate validated designs and analysis into story cards with acceptance criteria <p> <li> <li> <p> Develop external and internal facing gotomarket content including product documentation and release notes <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 35 years of experience in product management building custom software <p> <li> <li> <p> Bachelors degree in business Computer Science Engineering or Design or comparable work experience <p> <li> <li> <p> Solid understanding of software development lifecycle and agile <p> <li> <li> <p> Familiarity and comfort with data including ability to use data to analyze and monitor product health set goals back up assumptions and track success <p> <li> <li> <p> Excited and curious about highly complex problems systems and interactions <p> <li> <li> <p> A team player with proven ability to validate solutions and deliver features from inception to delivery <p> <li> <li> <p> You focus on the details but focus your strategy on the big picture objectives <p> <li> <li> <p> Excellent communicator and presenter both written and verbal <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $140000 and $210000 The final salary offered will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> LIKD5 <p> <p> LIKD5 <p> <p> <p> <p> <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <strong> Transparency in Coverage Information <strong> <p> <p> The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with innetwork providers and the historic allowed amounts paid to outofnetwork providers for all health plans available to employers Files containing this information for the plans covered are published on this page <p> <p> <strong> Link <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwbcbsilcomasomrfEIN=123456789 rel=noopener noreferrer nofollow target=blank> httpswwwbcbsilcomasomrfEIN=123456789 <a> <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Associate Sales Recruiter
Company: brightwheel
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> <p> <p> Our Talent team is committed to ensuring brightwheel has the team in place to enable a highquality early education for every child We are seeking a temporary 4month employee to join us as an Associate Sales Recruiter on our growing talent team This individual will partner closely with our Sales department and play a critical role in scaling our evergrowing organization over the coming months This individual will receive dedicated coaching and training It is a great opportunity for someone interested in honing their sales recruiting skills in a fastpaced environment <p> <p> <p> <p> You are someone who is excited to recruit in a highvolume setting and are highly motivated to hit ambitious monthly hiring goals You will work on a team of recruiters collaborating to source screen and sell candidates on our sales role that fuels the growth of our company by acquiring new schools You are a hardworker goaldriven detail and processoriented and are constantly challenging yourself to learn and become better at finding top talent <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own ambitious hiring goals for highvolume sales roles <p> <li> <li> <p> Build strong diverse pipelines by engaging passive talent and finding creative ways to market your roles and unlock referrals <p> <li> <li> <p> Consistently deliver an excellent candidate experience eg highly responsive build strong rapport provide helpful information ensure focus on inclusive recruitment practices <p> <li> <li> <p> Contribute to strengthening our talent team by proactively sharing learnings and helpful resources <p> <li> <ul> <p> <p> <p> <strong> Qualifications skills amp abilities <strong> <p> <ul> <li> <p> Required 12 years of fullcycle sales recruiting experience sourcing screening and closing candidates <p> <li> <li> <p> Track record of hitting or exceeding sustained ambitious highvolume sales goals <p> <li> <li> <p> Excellent relationship building skills and passion for connecting top talent with exciting career opportunities <p> <li> <li> <p> Strong prioritization and organization skills ability to balance competing priorities while delivering excellent results <p> <li> <li> <p> Commitment to building diverse and inclusive teams and identifying strategies that support and encourage those efforts <p> <li> <li> <p> High degree of professionalism and excellent written and verbal communication skills <p> <li> <ul> <p> <p> <p> <p> <p> $3606 $3606 an hour <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package This 3month contract is at an hourly rate of $3606hr for all US locations <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Senior Manager - Marketplace Analytics
Company: Upwork
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Upworks Analytics amp Data Science Team is seeking an independent selfmotivated analytics leader to join our dynamic environment This pivotal role involves partnering with our marketplace and emerging business product teams to guide strategy and drive pivotal business decisions As the Senior Manager of Marketplace Analytics you will lead an analytics team collaborating closely with product managers designers and engineers to identify pathways to growth by better serving our extensive user base Together you will craft the next evolution of Upwork <p> <h3> <strong> Your Responsibilities <strong> <h3> <ul> <li> <p> Collaborate with product leadership to produce insights from new product launches and your understanding of existing marketplace dynamics Your insights will drive strategic decisions for our emerging business as well as our mobile and messaging teams <p> <li> <li> <p> Guide a team of 45 analysts ensuring effective collaboration and prioritization across different product pods and within Analytics amp Data Science Empower your team to focus on the most impactful projects driving highquality outcomes <p> <li> <li> <p> Provide coaching and mentorship to both junior and senior analysts Your guidance will unlock their full potential and facilitate continuous personal growth <p> <li> <li> <p> Act as a leader within the marketplace analytics team Identify opportunities for new tools and processes that enhance the teams efficiency and effectiveness <p> <li> <li> <p> Tackle challenging analytics problems alongside analysts data scientists and economist <p> <li> <li> <p> <p> <li> <ul> <h3> What it Takes to Catch our Eye <h3> <ul> <li> <p> A degree in Mathematics Physics Statistics Economics Computer Science or a related field <p> <li> <li> <p> Demonstrable experience managing and leading a highimpact analytics team <p> <li> <li> <p> The ability to manage complex analytics projects from conception to conclusion including problem statement formulation hypothesis generation data analysis modeling and final presentation <p> <li> <li> <p> Proficiency in SQL Python and script scheduling tools Familiarity with AB testing and statistical methods is essential <p> <li> <li> <p> Previous experience in a twosided ecommerce marketplace will be highly regarded <p> <li> <ul> <p> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives We foster amazing teams put our community first and have a bias toward action We encourage everyone to bring their whole selves to work and grow together through development opportunities mentorship and employee resource groups Oh yeah weve also got amazing benefits <p> <p> Check out our <a class=fontbold underline fontbold underline fontbold underline href=httpscareersupworkcomlifeatupwork rel=noopener noreferrer nofollow target=blank> Life at Upwork <a> page to learn more about the employee experience <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p> <p> <p><p>
Channel Account Manager
Company: Kisi
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> Who we are <strong> <p> <p> We are Kisi a physical security technology company that accelerates a world where the right people can share physical resources at any time Founded in 2012 Kisi operates from a headquarter in Brooklyn USA an office in Stockholm Sweden and a remote team across the globe <p> <h2> What we do <h2> <p> We bring simple and secure physical security to people and organizations anywhere Our awardwinning hardware and compliancecertified software form the core of our physical security platform that helps businesses around the world connect and control their spaces through the cloud With our seamless access experience and realtime data and analytics we help make spaces available to the right people at any time But dont just take our word for it explore our awardwinning <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgetkisicomblogthenewreaderpro rel=noopener noreferrer nofollow target=blank> Reader Pro <a> which recently won the coveted <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgmarkorgawarddescribe52308 rel=noopener noreferrer nofollow target=blank> GOOD DESIGN award <a> as well as the prestigious iF Design Award Curious about how Kisi works Check out this short <a class=fontbold underline fontbold underline fontbold underline href=httpswwwyoutubecomwatchv=8Fs9ZHfhxg rel=noopener noreferrer nofollow target=blank> product demo <a> <p> <h2> How and why we do it <h2> <p> At Kisi you will have the freedom to do your work in the way you work best Theres a flat hierarchy work alongside our cofounders Carl Max and Bernie a strong sense of ownership and the freedom to get creative We also try to limit meetings as much as possible so that you can have dedicated focus time Our mission is clear ensure ease of facility access and remote space management providing access systems to create a secure future where spaces are connected and accessible without boundaries <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> Were looking for a driven individual to join our growing sales team as a Channel Account Manager This is a great opportunity to help shape our channel sales process and drive revenue through our channel partners <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> Your mission is to drive business from our channel partners To do so successfully you will <p> <ul> <li> <p> Become a product expert and provide exceptional customer service to our channel partners <p> <li> <li> <p> Manage activity of channel partners and remove inactive channel partners from the program <p> <li> <li> <p> Strengthen and foster partnerships by providing Quarterly Business Reviews to channel partners <p> <li> <li> <p> Be responsible for renewing annual reseller certifications nurturing active resellers through outreach training and enablement <p> <li> <li> <p> Work cross functionally with our sales success and marketing teams to drive channel growth eg through webinars product updates and other campaigns <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 2+ Years in a Channel role preferably in the SaaS IoT or security space <p> <li> <li> <p> Demonstrated achievement of goals and quotas <p> <li> <li> <p> Strong organization skills and experience using a CRM and other sales tools eg Salesforce or Pipedrive <p> <li> <li> <p> Proven ability to build strong relationships with customers <p> <li> <li> <p> Excellent verbal and communication skills including the ability to hold strategic executive conversations <p> <li> <li> <p> Ability to work interdepartmentally to help optimize across the clientfacing funnel <p> <li> <ul> <h2> What you can expect <h2> <ul> <li> <p> <em> Impact <em> Its all about making a positive impact on peoples everyday lives At Kisi you are expected to make meaningful contributions to shape the future of physical security <p> <li> <li> <p> <em> Excellence <em> We strive for excellence and bestinclass experiences in everything we do We are innovative and obsessed with the details that matter <p> <li> <li> <p> <em> Culture <em> Our culture is not a written manifest but the result of all of us We place great emphasis on building a company that is open welcoming challenging and fun <p> <li> <li> <p> <em> Ownership <em> We dont believe in micromanagement but we do believe in setting and getting goals At Kisi you will own goals and have freedom under responsibility <p> <li> <li> <p> <em> Diversity <em> We are American Argentinian Brazilian Danish English Ethiopian German Indian Nigerian Swedish and more <p> <li> <ul> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgetkisicomcareers rel=noopener noreferrer nofollow target=blank> Learn more about who we are and our Values <a> <p> <h2> Your benefits <h2> <ul> <li> <p> <em> Team offsites <em> The Kisi Krew meets up from time to time in person in new exciting locations <p> <li> <li> <p> <em> Equipment <em> You will be set up with all the necessary equipment needed to do your job to the best of your ability <p> <li> <li> <p> <em> Vacation days <em> Sweden minimum 25 days PTO USA and Remote minimum 20 days PTO <p> <li> <ul> <ul> <li> <p> <em> Healthcare and pension <em> USA health coverage 401k Sweden health coverage life insurance pension plan Remote build your own package <p> <li> <ul> <ul> <li> <p> <em> Grow with us <em> We are here to support you in your growth whether you want to become a manager learn a new skill or move into a new role <p> <li> <li> <p> <em> Referral program <em> You will get $2500 for each successful hire we make from your referrals <p> <li> <ul> <p> Whats not to like Send in your application free up your calendar and lets talk <p> <h2> Your process with us <h2> <p> Application gt CV screening gt Intro call gt Recruitment challenge gt Technical Interview gt Culture Interview gt Offer <p> <p> After successful interviews and the job offer is signed we will conduct a background check <p><p>
Technical Support Specialist - Government
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working within their product vertical to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements You will inform management of important issues regarding personnel performance client perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> The working hours are MondayFriday with a 9hour shift ranging from 1pm12am Central US United States Time <p> <p> <p> <p> Due to specific client contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to client questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to clients during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Is flexible to work a 9hour MondayFriday shift ranging from 1pm12am CST with a 1hour meal break oncall schedule or other time frames specified by management <p> <li> <li> <p> Able to work a 9hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <p> <li> <li> <p> Obtain Public Trust clearance within the defined timeline provided by management <p> <li> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Clientfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting clients as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Developer Relations Manager
Company: 1Password
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team As a Developer Relations Manager you will play a pivotal role in expanding our developer community fostering relationships advocating for our platform and driving community engagement initiatives You will collaborate closely with internal teams to ensure developers have the resources support and guidance they need to succeed with 1Password within their daily workflows <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Experienced developer who is up to date with latest dev ecosystems and practices including developer tools eg GitHub Actions Docker Postman VScode etc popular programming languages Go Python Javascript etc and a good understanding of the challenges of getting code to production DevOps <p> <li> <li> <p> Passion for 1Password and a genuine interest in the security space <p> <li> <li> <p> Proven experience in developer relations developer advocacy or a related role within the technology industry <p> <li> <li> <p> You feel energized in connecting with people virtually and in person the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you <p> <li> <li> <p> A strong communicator writer and public speaker Being successful in this role will require you to excel at both internal and external communication You love explaining technical concepts to a diverse audience <p> <li> <li> <p> Passion about being a community and customer advocate You understand why customer voices are so important <p> <li> <li> <p> You are ambitious and self driven you love the idea of building on something new and have the flexibility to adapt quickly as priorities shift <p> <li> <li> <p> Solid understanding of cross departmental functions including Marketing Technology and Product <p> <li> <li> <p> Experience working with various online community platforms and tools <p> <li> <li> <p> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Build and maintain relationships with developers partners and industry leaders to drive adoption and collaboration within our Developer Community You will act as a key champion and bridge between our developer community and the 1Password team maintaining both interests to drive towards strengthening our community offering <p> <li> <li> <p> Support community building efforts through content creation speaking opportunities and the development of new partnerships within the developer space <p> <li> <li> <p> Create technical content demos videos blogs tutorials workshops webinars conference presentations CFPs etc to educate and empower developers to build with 1Password <p> <li> <li> <p> Represent 1Password at community and customer engagements including meetups conferences and other events <p> <li> <li> <p> Working with the Developer Community Manager you will monitor our communities like Reddit Mastodon and Slack to identify trends that support the creation of new content targeted to drive engagement <p> <li> <li> <p> Collect and communicate developer feedback for product improvement collaborate with our Product and Engineering teams to advocate for developer needs <p> <li> <li> <p> Play an important role in the coordination of launches for our product updates and improvements collaborating with our Marketing and Product Marketing teams <p> <li> <li> <p> Analyze developer engagement metrics on key projects and report to stakeholders to track efficacy <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Director US Regulatory Global Strategic Labelling
Company: Lundbeck
Location: USA
Posted Apr 18, 2024
Lundbeck, a global biopharmaceutical company dedicated to brain health, is seeking a Director of US Regulatory Affairs for Global Strategic Labelling. The role involves overseeing global labelling processes, ensuring compliance, and collaborating with cross-functional teams. The ideal candidate should have 10+ years of experience in Regulatory Affairs, a deep understanding of labelling regulations, and strong leadership skills. The position offers a competitive salary, benefits, and the opportunity to work remotely in the US.