Referral Program Jobs in USA
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Director - Oracle Finance Systems
Company: Upwork
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Upwork $UPWK is the worlds work marketplace We serve everyone from oneperson startups to large Fortune 100 enterprises with a powerful trustdriven platform that enables companies and talent to work together in new ways that unlock their potential <p> <p> Last year more than $38 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers <p> <p> Upworks Finance Systems team is responsible for sustaining developing and maintaining critical system capabilities associated with the effective running of Accounting and Finance teams The team strives to improve efficiency constantly and proactively by automating and streamlining operations and reducing manual effort <p> <p> We are seeking a handson Director of Finance Systems to help take us from our existing Oracle EBS R122 implementation to Oracle Fusion Cloud allowing us to support the scaling of Upworks internal applications to the next phase of its growth The successful candidate will be implementing and managing technology solutions that drive efficiency productivity and innovation within Upwork <p> <p> This role will be pivotal in spearheading our digital transformation initiative to deliver many benefits to our business teams This role will interact with executive leadership along with a variety of business function heads to make business decisions to shape the enterprise financial technology that is sustainable This highly visible role requires someone to come in and roll up their sleeves to drive the development of people team process and technology to address operational optimization opportunities <p> <p> Our ideal candidate will have indepth knowledge and experience in Oracle Fusion Cloud Finance and leading other business applications for organizations like Upwork and bring crossfunctional leadership be an expert communicator and love working with multiple stakeholders for common outcomes with high stakes at company level Experience in various SaaSbased applications and their connectivity to ERP systems such as Oracle Fusion Cloud Finance is also required <p> <p> If you are stuck or bored with your current job and looking for a unique opportunity to make a significant impact driving both business growth and technological advancement hit the apply button This position will report directly to the Senior Director of Finance Systems and Transformation <p> <p> <strong> Your Responsibilities <strong> <p> <ul> <li> <p> <strong> Application and Domain Knowledge <strong> Oracle Fusion Cloud application configuration integrations automation AI customizations and reporting Indepth knowledge of Oracle R122 and Oracle Cloud EBS in a financial environment Experience in architecting solutions in multiple Oracle ERP modules such as GL AP AR FA Strong knowledge of accounting processes and handson technical expertise in an enterprisewide information technology department as it pertains to ERP and other applications <p> <li> <ul> <ul> <li> <p> <strong> Application Management <strong> Manage the Oracle Fusion cloud application with our product management and business systems team Be the primary contact for Cloud ERP key business functions including Finance Accounting Support the FinanceAccounting teams during monthend quarterend and yearend closing process <p> <li> <li> <p> <strong> Enterprise Integrations and Reporting <strong> Ensure a smooth flow of information between Oracle Fusion Cloud ERP Coupa Vertex Concur Workday and custom applications by designing our business system architecture and leveraging API based data integrations Help direct report design <p> <li> <li> <p> <strong> Planning amp Strategy <strong> Develop and execute a strategic roadmap that aligns with Upworks overall business objectives ensuring financial tools support and enhance our ordertocash procuretopay planning and other critical processes Identify opportunities for technologydriven improvements technologyengine reuse technology and architecture health and development process improvement Working with our Program management team overseeing the implementation and management of software applications and platforms for finance and accounting Evaluate current support model to develop plans for process improvements and automation while maintaining support levels <p> <li> <ul> <ul> <li> <p> <strong> Vendor and Stakeholder Management <strong> Collaborate with thirdparty vendors to manage contracts licenses and relationships and staff augmentation providers Works with stakeholders and the ERP steering committee to define a prioritized set of business outcomes and work to accomplish those outcomes within agreed timelines Ensure any new technology fits into our overall business technology infrastructure strategy and architecture <p> <li> <ul> <ul> <li> <p> <strong> Security and Compliance <strong> Design and enforce security policies that support internal and external controls and regulations Ensure internal control compliance across finance systemsapplications including accesschange management to support the annual internalexternal audits <p> <li> <ul> <ul> <li> <p> <strong> Performance Monitoring <strong> Analyze current state environment to ensure the performance of business applications is within agreed SLA make recommendations for improvement and optimizations by assessing impact on business operations <p> <li> <ul> <ul> <li> <p> <strong> Change Management <strong> Manage Change Management and testing process for cloud updates ensuring a smooth transition Prepare all necessary documentation document solutions and other related deliverables Manage multienvironment release process <p> <li> <ul> <p> <strong> What it takes to catch our eye <strong> <p> <ul> <li> <p> 10+ years of relevant implementing and sustaining Oracle Fusion Financials cloud billing and other related applications with custom software solution development <p> <li> <li> <p> Minimum 2 full cycle implementations of endtoend Oracle Fusion ERP applications with focus on Financials Module experience Accounts Receivables Accounts Payable Assets Project Accounting Expenses and General Ledger <p> <li> <li> <p> Proven track record of aligning technology solutions with strategic business objectives <p> <li> <li> <p> 10+ years of Financial System solutionsimplementation experience in Oracle Fusion Cloud Must have done a conversion from Oracle on Premise EBS to Cloud fusion for financials led implementation <p> <li> <li> <p> Solid understanding of business processes financial processes and controls <p> <li> <li> <p> Strong understanding of SDLC Agile Waterfall and engineering discipline <p> <li> <li> <p> Strong written and verbal communication skills including presentation skills and experience communicating with technical and nontechnical audiences <p> <li> <li> <p> Demonstrated relationship building with business stakeholders at all levels <p> <li> <li> <p> Strong resource and project management skills <p> <li> <li> <p> Able to prioritize multiple tasks under tight deadlines work in an efficient quick and organized manner with compromising on the details <p> <li> <ul> <p> <p> <h3> Come change how the world works <h3> <p> At Upwork youll shape talent solutions for how the world works today We are a remotefirst organization working together to create exciting remote work opportunities for a global community of professionals While we have physical offices in San Francisco and Chicago currently we also support hiring of corporate fulltime employees in 19 states in the United States Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate fulltime employees <p> <p> At the core of our vibrant culture are shared values that form the foundation of our organization These values revolve around trust risktaking customer focus and excellence Our overarching mission is to create economic opportunities so that people have better lives We foster an environment where individuals are encouraged to bring their authentic selves to work nurturing personal and professional growth through development opportunities mentorship programs and participation in Upwork Belonging Communities <p> <p> We take pride in providing exceptional benefits to our employees These include comprehensive medical insurance coverage for both you and your family unlimited paid time off a 401k plan with matching contributions 12 weeks of paid parental leave and an Employee Stock Purchase Plan To explore these benefits in detail as well as gain insights into our company values working principles and the overall employee experience we invite you to visit our Life at Upwork page <p> <p> Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce As an Equal Opportunity Employer we never discriminate based on race religion color national origin gender including pregnancy childbirth or related medical condition sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics <p> <p> <p><p>
Technical Support Specialist - Government
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements You will inform management of important issues regarding personnel performance customer perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> <strong> The working hours are Monday to Friday 1100 PM to 800 AM Central US United States Time and the weekday overnight shift offers a compensation differential <strong> <p> <p> <p> <p> Due to specific customer contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Obtaining Public Trust clearance offers an additional compensation differential <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to customer questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to customers during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> <strong> Flexible to work a 9hour MondayFriday overnight shift from 11pm8am CST with a 1hour meal break oncall schedule or other time frames specified by management <strong> <p> <li> <li> <p> <strong> Able to work an 89hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <strong> <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Customerfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting customers as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Senior Product Manager of Conversion and Enrichment Architecture
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Product Management team is looking for a <strong> Senior Product Manager <strong> to lead the roadmap and success ofRelativitys document conversion and enrichment technology to drive efficiency in litigation review These areas of the product are responsible for many enrichments in Processing Imaging PDF ProductionApp and drive many document transformations for review <p> <p> <p> <p> A successful candidate must be energized by building deep customer empathy collaborating with design development discovering opportunities through data analysis and inquiry with customers creating and communicating progress through leading indicators developing strong fluency in cloud architecture and adjacent technologies and navigating ambiguity given the technologys pace of change <p> <p> <p> <p> <p> <p> <strong> Role Responsibilities <strong> <p> <ul> <li> <p> Drive short and longterm roadmap of document conversion and enrichment teams by working closely with both internal and external end users engineering enablement sales teams and other customerfocused teams <p> <li> <li> <p> Work with other data enrichment product managers and stakeholders to create cohesive intuitive enrichment architecture needed to improve user experience of processing and other enrichment consumers in the product <p> <li> <li> <p> Collaborate with sales and marketing to increase adoption of document conversion technology and create artifacts that articulate benefits of document conversion and enrichment <p> <li> <li> <p> Ensure customers have successful experiences by helping Relativity enablement teams and acting with urgency to address any barriers to adoption <p> <li> <ul> <p> <p> <p> <strong> Customer Centric <strong> <p> <ul> <li> <p> Connect with external and internal customers to gain a deep understanding of their workflows and needs and validate our approach to addressing them <p> <li> <li> <p> Ensure we are solving the most pressing problems of our customers The ability to prioritize tasks based on their impact and outcomes is crucial to be successful in this role <p> <li> <li> <p> Speak to internal stakeholders including engineering user researchers and designers about the variety of workflows and end user needs we see across segments and personas <p> <li> <li> <p> Provide product and workflows recommendations grounded in both customer empathy and customer data <p> <li> <li> <p> Communicate our user needs to engineering teams and other internal stakeholders to drive alignment internally on product vision <p> <li> <li> <p> Conduct user and competitive research for their products <p> <li> <ul> <p> <p> <p> <strong> Product Leadership <strong> <p> <ul> <li> <p> Possess an indepth understanding of our product suite Speak about our production from a business and technical approach in a way that internal stakeholders and clients can understand <p> <li> <li> <p> Own the product roadmap and backlog for your products Listen to different internal experts to understand the impact but in the end decide the features that your team should build <p> <li> <li> <p> Work directly with Product Leads to help build a strategy and goals for their products <p> <li> <li> <p> Track and reports on key product metrics that are relevant to your domain and expected outcomes <p> <li> <li> <p> Act as a leader facilitating communication across internal stakeholders and effectively communicate why and gain buyin from the team and Leadership Be responsible for clarifying and resolving conflicts around your product vision <p> <li> <ul> <p> <p> <p> <strong> Technical Leadership <strong> <p> <ul> <li> <p> Work closely with your Engineering counterparts to ensure that the team delivers a product that meets our scalability reliability usability observability efficiency and performance standards <p> <li> <li> <p> Be well versed in technical aspects of cloud platform architecture with deeper technical understanding to communicate with development team members and make informed decisions about the product development <p> <li> <li> <p> Possess the technical acumen needed to understand the technical challenges faced by the team the root cause of incidents and propose effective solutions for them <p> <li> <li> <p> Engage in deep technical discussions with Engineering Managers and Technical Architects to understand the implications that future work could have on your product and customers <p> <li> <ul> <p> <p> <p> <strong> Product Implementation <strong> <p> <ul> <li> <p> Break down large projects into iterative releases Create and share product implementation plans with measurable results for each milestone <p> <li> <li> <p> Anticipate the need to create alignment with crossfunctional teams to solve problems together <p> <li> <li> <p> Help the team to translate validated designs and analysis into story cards with acceptance criteria <p> <li> <li> <p> Develop external and internal facing gotomarket content including product documentation and release notes <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 35 years of experience in product management building custom software <p> <li> <li> <p> Bachelors degree in business Computer Science Engineering or Design or comparable work experience <p> <li> <li> <p> Solid understanding of software development lifecycle and agile <p> <li> <li> <p> Familiarity and comfort with data including ability to use data to analyze and monitor product health set goals back up assumptions and track success <p> <li> <li> <p> Excited and curious about highly complex problems systems and interactions <p> <li> <li> <p> A team player with proven ability to validate solutions and deliver features from inception to delivery <p> <li> <li> <p> You focus on the details but focus your strategy on the big picture objectives <p> <li> <li> <p> Excellent communicator and presenter both written and verbal <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $140000 and $210000 The final salary offered will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> LIKD5 <p> <p> LIKD5 <p> <p> <p> <p> <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <strong> Transparency in Coverage Information <strong> <p> <p> The Transparency in Coverage Final Rule requires disclosure of the negotiated rates with innetwork providers and the historic allowed amounts paid to outofnetwork providers for all health plans available to employers Files containing this information for the plans covered are published on this page <p> <p> <strong> Link <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwbcbsilcomasomrfEIN=123456789 rel=noopener noreferrer nofollow target=blank> httpswwwbcbsilcomasomrfEIN=123456789 <a> <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Senior Motion Designer
Company: Netflix
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> Location <strong> US Remote <p> <p> <strong> Strong Recommendation <strong> Please submit a portfolio and password with your application <p> <p> <p> <p> At Netflix we aspire to <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> entertain the world <a> and are constantly innovating on how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 220 million paid members <p> <p> <p> <p> <strong> About Our Team <strong> <p> <p> Our team is known as Emerging Creative We are a multidisciplinary squad of creatives who partner with teams across Netflix XD to provide an additive creative perspective We are specifically focused on how audio video motion amp design can be utilized to amplify the impact of new product experiences We aim to create rich sensory experiences that spark an emotional reaction with our members driving connection conversation and action <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Provide creative vision and design for all motion projects <p> <li> <li> <p> Create high quality motion and video solutions that speak to innovative ideas and set the tone for Netflix vision <p> <li> <li> <p> Find opportunities where motion can enhance product design concepts and direction <p> <li> <li> <p> Partner with Motion UX cohort to evolve our motion language guidelines and principles <p> <li> <li> <p> Work strategically to drive Netflix brand awareness and deliver strong engagement through creative deliverables <p> <li> <li> <p> Collaborate with motion designers product designers and AV strategists to understand new product decisions build back into the motion system when validated and extend to engineering <p> <li> <li> <p> Advocate for inclusive experiences across platforms being able to speak to the usability benefits of including motion in design work <p> <li> <li> <p> Communicate motion design rationale clearly to extended stakeholders rationalizing decisions based on data brand guidance or accessibilityusability <p> <li> <li> <p> Create a collaborative working environment that will enable our design and engineering partners to build motion and interaction experiences confidently <p> <li> <li> <p> Embrace AB testing to understand what design solutions best work toward engaging viewers and retaining them <p> <li> <li> <p> Initiate and drive ongoing systems research efforts acting as glue between all teams involved in horizontal projects <p> <li> <li> <p> Deliver fresh thinking and innovative creative solutions that serve as inspiration and drive business initiatives forward including vision projects that drive business impact <p> <li> <ul> <p> <p> <p> <strong> The MustHaves <strong> <p> <ul> <li> <p> 5+ years of experience in product design building experiences for end customers <p> <li> <li> <p> Mastery of After Effects and other software for creating user interface animations and rapid user experience comps animations and prototypes <p> <li> <li> <p> Exceptional creativity in concept development storyboarding and problem solving <p> <li> <li> <p> Ability and desire to flex high amp low to inform strategic decisions as well as execute detailed hands on work <p> <li> <li> <p> Strong demonstration of visual craft and attention to detail <p> <li> <li> <p> Ability to effectively navigate ambiguity build alignment and influence peers <p> <li> <li> <p> Manage multiple projects simultaneously and meet tight or changing deadlines <p> <li> <li> <p> Excellent communication skills to articulate decisions and rationale <p> <li> <li> <p> Strong technical understanding of motion design concepts to communicate effectively with engineering <p> <li> <li> <p> Design experience working with a fastchanging deliverables and delivery times and manage multiple projects simultaneously <p> <li> <li> <p> Understanding of driving accessible solutions at scale across TV and mobile platforms <p> <li> <li> <p> Experience utilizing Figma Figmaconstructed assets to ingest into motion tooling andor experience ingesting assets from a design system <p> <li> <li> <p> The spidey sense to recognize patterns most people dont see in the organization and the ability to facilitate collaborative efforts to connect the dots <p> <li> <li> <p> Experience working with creative amp art directors motion designers audio designers and illustrators as well as product designers engineers and product managers <p> <li> <li> <p> Exemplify reliability accountability and professionalism in all workrelated interactions <p> <li> <ul> <p> <p> <p> <strong> Why work at Netflix <strong> <p> <ul> <li> <p> If you want to have a large impact at a growing company and work with a highperformance team <p> <li> <li> <p> Work with talented colleagues on challenging problems that affect 250+ million members across the globe <p> <li> <li> <p> We value high performance freedom and responsibility We dont focus on rules processes or procedures We are candid and transparent and seek excellence in all that we do <p> <li> <li> <p> We tackle hard problems that others have yet to be able to solve We produce great content build systems at scale and use data to push the business forward We connect people with visual storytelling globally <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal topofmarket compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $200000$700000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equal opportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Channel Account Manager
Company: Kisi
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> Who we are <strong> <p> <p> We are Kisi a physical security technology company that accelerates a world where the right people can share physical resources at any time Founded in 2012 Kisi operates from a headquarter in Brooklyn USA an office in Stockholm Sweden and a remote team across the globe <p> <h2> What we do <h2> <p> We bring simple and secure physical security to people and organizations anywhere Our awardwinning hardware and compliancecertified software form the core of our physical security platform that helps businesses around the world connect and control their spaces through the cloud With our seamless access experience and realtime data and analytics we help make spaces available to the right people at any time But dont just take our word for it explore our awardwinning <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgetkisicomblogthenewreaderpro rel=noopener noreferrer nofollow target=blank> Reader Pro <a> which recently won the coveted <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgmarkorgawarddescribe52308 rel=noopener noreferrer nofollow target=blank> GOOD DESIGN award <a> as well as the prestigious iF Design Award Curious about how Kisi works Check out this short <a class=fontbold underline fontbold underline fontbold underline href=httpswwwyoutubecomwatchv=8Fs9ZHfhxg rel=noopener noreferrer nofollow target=blank> product demo <a> <p> <h2> How and why we do it <h2> <p> At Kisi you will have the freedom to do your work in the way you work best Theres a flat hierarchy work alongside our cofounders Carl Max and Bernie a strong sense of ownership and the freedom to get creative We also try to limit meetings as much as possible so that you can have dedicated focus time Our mission is clear ensure ease of facility access and remote space management providing access systems to create a secure future where spaces are connected and accessible without boundaries <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> Were looking for a driven individual to join our growing sales team as a Channel Account Manager This is a great opportunity to help shape our channel sales process and drive revenue through our channel partners <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> Your mission is to drive business from our channel partners To do so successfully you will <p> <ul> <li> <p> Become a product expert and provide exceptional customer service to our channel partners <p> <li> <li> <p> Manage activity of channel partners and remove inactive channel partners from the program <p> <li> <li> <p> Strengthen and foster partnerships by providing Quarterly Business Reviews to channel partners <p> <li> <li> <p> Be responsible for renewing annual reseller certifications nurturing active resellers through outreach training and enablement <p> <li> <li> <p> Work cross functionally with our sales success and marketing teams to drive channel growth eg through webinars product updates and other campaigns <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 2+ Years in a Channel role preferably in the SaaS IoT or security space <p> <li> <li> <p> Demonstrated achievement of goals and quotas <p> <li> <li> <p> Strong organization skills and experience using a CRM and other sales tools eg Salesforce or Pipedrive <p> <li> <li> <p> Proven ability to build strong relationships with customers <p> <li> <li> <p> Excellent verbal and communication skills including the ability to hold strategic executive conversations <p> <li> <li> <p> Ability to work interdepartmentally to help optimize across the clientfacing funnel <p> <li> <ul> <h2> What you can expect <h2> <ul> <li> <p> <em> Impact <em> Its all about making a positive impact on peoples everyday lives At Kisi you are expected to make meaningful contributions to shape the future of physical security <p> <li> <li> <p> <em> Excellence <em> We strive for excellence and bestinclass experiences in everything we do We are innovative and obsessed with the details that matter <p> <li> <li> <p> <em> Culture <em> Our culture is not a written manifest but the result of all of us We place great emphasis on building a company that is open welcoming challenging and fun <p> <li> <li> <p> <em> Ownership <em> We dont believe in micromanagement but we do believe in setting and getting goals At Kisi you will own goals and have freedom under responsibility <p> <li> <li> <p> <em> Diversity <em> We are American Argentinian Brazilian Danish English Ethiopian German Indian Nigerian Swedish and more <p> <li> <ul> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgetkisicomcareers rel=noopener noreferrer nofollow target=blank> Learn more about who we are and our Values <a> <p> <h2> Your benefits <h2> <ul> <li> <p> <em> Team offsites <em> The Kisi Krew meets up from time to time in person in new exciting locations <p> <li> <li> <p> <em> Equipment <em> You will be set up with all the necessary equipment needed to do your job to the best of your ability <p> <li> <li> <p> <em> Vacation days <em> Sweden minimum 25 days PTO USA and Remote minimum 20 days PTO <p> <li> <ul> <ul> <li> <p> <em> Healthcare and pension <em> USA health coverage 401k Sweden health coverage life insurance pension plan Remote build your own package <p> <li> <ul> <ul> <li> <p> <em> Grow with us <em> We are here to support you in your growth whether you want to become a manager learn a new skill or move into a new role <p> <li> <li> <p> <em> Referral program <em> You will get $2500 for each successful hire we make from your referrals <p> <li> <ul> <p> Whats not to like Send in your application free up your calendar and lets talk <p> <h2> Your process with us <h2> <p> Application gt CV screening gt Intro call gt Recruitment challenge gt Technical Interview gt Culture Interview gt Offer <p> <p> After successful interviews and the job offer is signed we will conduct a background check <p><p>
Technical Support Specialist - Government
Company: Relativity
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working within their product vertical to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements You will inform management of important issues regarding personnel performance client perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> The working hours are MondayFriday with a 9hour shift ranging from 1pm12am Central US United States Time <p> <p> <p> <p> Due to specific client contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to client questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to clients during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Is flexible to work a 9hour MondayFriday shift ranging from 1pm12am CST with a 1hour meal break oncall schedule or other time frames specified by management <p> <li> <li> <p> Able to work a 9hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <p> <li> <li> <p> Obtain Public Trust clearance within the defined timeline provided by management <p> <li> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Clientfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting clients as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>
Business Insurance Operations Representative
Company: Newfront
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Insurance is a trillion dollar market that is fundamental to society yet it has not modernized until now <p> <p> <p> <p> Newfront is building the modern insurance experience <p> <p> <p> <p> Weve reimagined the experience for clients prospects and employees altering the way people create understand select transact and use insurance Were changing the approach so that it starts and ends with the client not the product and empowering people for moments that matter <p> <p> <p> <p> Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts Were a technologydriven company with DEampI in our DNA <a class=fontbold underline fontbold underline postingslink href=httpswwwnewfrontcomcareersourvalues rel=noopener noreferrer nofollow target=blank> and strong values <a> we believe people matter most <p> <p> <p> <p> Our mission is to define the future of the insurance industry while instilling a high performance culture in combination with living our Work Love Play ethos each day We value balanced lives and are passionate about creating a culture of wellness that results in healthier happier and more productive employees and more successful clients <p> <p> <p> <p> <p> <p> Summary This position is responsible for companywide support for postbind support activities reporting into the Central Operations Manager The person in this position will play a key role in Newfronts growth and success by entering accurate client information into Newfronts proprietary software and partner with property and casualty service team members to set up client data for postbind support activities Export data for reporting purposes ensuring KPIs are met consistently and acting as the single point of contact for servicing teams in onboarding new clients and ongoing account support <p> <p> <p> <p> This position is an hourly nonexempt and fulltime role and will be reporting to the Central Operations Certificates Manager This is a US based hybrid or remote role <strong> required to work until 4pm PST MF <strong> with the option to work from any of Newfronts office locations Will be considered hybrid if living within 25 miles of a Newfront office location LIRemote <p> <p> <p> <p> <p> <p> <strong> What Youll Be Responsible For <strong> <p> <ul> <li> <p> Verifying clients property and casualty insurance coverage to support account maintenance including processing renewals issuing evidence of property casualty identification cards <p> <li> <li> <p> Utilize multiple sources of data and SOPs to provide a consistent output <p> <li> <li> <p> Act as a primary point of contact for servicing teams to facilitate client onboarding <p> <li> <li> <p> Optimizing SalesForce data to ensure Service Level Agreements are consistently met <p> <li> <li> <p> Participate in UAT exercise as needed and help stabilize new technology products <p> <li> <li> <p> Executing on operational projects within an established framework <p> <li> <li> <p> Assist with miscellaneous duties and projects as assigned <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 5+ years of insurance industry or client support experience <p> <li> <li> <p> Solid communication skills writing and presentation preparation <p> <li> <li> <p> Excellent customer service skills professionalism and tact with the ability to forge relationships and build trust with vendors clients and internal stakeholders <p> <li> <li> <p> Ability to be resourceful take initiative and work independently to solve problems <p> <li> <li> <p> Works well with others in a fast paced environment and be responsive to coworkers and colleagues <p> <li> <li> <p> Adaptability and flexibility to respond to client and team needs <p> <li> <li> <p> Strong time management skills and ability to manage competing priorities and high volumes <p> <li> <li> <p> Ability to learn and adopt and train use of technology systems and software applications <p> <li> <li> <p> Ability to review internalexternal deliverables to ensure accuracy <p> <li> <ul> <p> <p> <p> <strong> Preferred Knowledge Skills and Abilities <strong> <p> <ul> <li> <p> Experience as a team leader or senior team member in charge of a major function <p> <li> <li> <p> Ability to train delegate provide oversight and give feedback <p> <li> <li> <p> Bachelors degree in a related field or equivalent education training or experience <p> <li> <li> <p> Proficient knowledge and use of Google Drive Microsoft Office and advanced complexities of features <p> <li> <ul> <p> <p> <p> <p> <p> $45000 $65000 a year <p> <p> The pay range for this position in California Washington Colorado and New York at commencement of employment is expected to be between $45000 and $65000yr however base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including a bonus restricted stock units and discretionary awards in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors <p> <p> <p> <p> <p> <p> <strong> At Newfront we are committed to hiring diverse talent and supporting an inclusive workplace environment If you are excited about a role at Newfront but feel youre missing a few of the qualifications we still encourage you to apply and tell us about yourself You may just be the next Newfront team member that we are looking for <strong> <p> <p> <p> <p> Newfront is proud to be an equal opportunity workplace Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin genetic information disability veteran status or any other applicable status protected by state or local law <p> <p> <p> <p> If you require reasonable accommodations throughout the application or interview process please contact us at careersnewfrontcom For information regarding how Newfront collects and uses personal information please review our <a class=fontbold underline fontbold underline postingslink href=httpswwwnewfrontcomprivacy rel=noopener noreferrer nofollow target=blank> <u> Privacy Policy <u> <a> <p><p>
Senior Program Manager - Support Knowledge
Company: Snowflake
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Snowflake started with a clear vision develop a cloud data platform that is effective affordable and accessible to all data users Snowflake developed an innovative new product with a builtforthecloud architecture that combines the power of data warehousing the flexibility of big data platforms and the elasticity of the cloud at a fraction of the cost of traditional solutions We are now a global worldclass organization with offices in more than a dozen countries and serving many more <p> <p> This Senior Program Manager Support Knowledge role is responsible for delivering key strategic initiatives in the area of knowledge management This includes supporting the Knowledge Centered Service KCS program as well as other knowledge and content managementrelated activities This critical role is part of the Support Service Enablement team within Global Support and delivers on our mission to provide worldclass product expertise and customer experience enhancements through continual innovation <p> <ul> <li> <p> Manages the development and implementation of knowledge management success including program strategy goals roles processes and systems that deliver measurable results <p> <li> <li> <p> Enables continuous integration of knowledgement management practices into business operations utilizing KCS principles to ensure content quality is exceptional and time to publication goals are met <p> <li> <li> <p> Leads crossfunctional teams to drive adoption of new processes and practices manages change through collaboration and communication Assesses and manages risks develops risk mitigation strategies <p> <li> <li> <p> Defines requirements for knowledge management systems and platforms that support efficiency and effectiveness Collaborates with implementation teams to ensure successful delivery of enhancements <p> <li> <li> <p> Defines key performance metrics measures and reports on the success of knowledge programs <p> <li> <li> <p> Collaborates effectively with key stakeholders and subject matter experts to understand the needs of our customers and employees and drives continuous improvement to business outcomes <p> <li> <ul> <h3> <strong> PREFERRED EXPERIENCE <strong> <h3> <ul> <li> <p> 7+ years of experience in a program management or knowledge management role within a support or customer experience organization in technology or a related industry <p> <li> <li> <p> Practical experience applying and implementing Knowledge Centered Service KCS principles and practices within a support organization <p> <li> <li> <p> Familiarity with modern knowledge management systems and platforms and handson experience with knowledge base implementation and administration Salesforce ServiceNow Guru <p> <li> <li> <p> Excellent verbal and written communication skills This includes skill in collaborating with subject matter experts and managers to help deliver business results <p> <li> <li> <p> A demonstrated ability to adapt to new technologies and learn quickly familiarity with emerging technology trends <p> <li> <li> <p> High levels of emotional intelligence EQ empathy proactivity and the ability to lead crossfunctional teams with influence not authority <p> <li> <li> <p> Excellent team player able to work with virtual and global crossfunctional teams <p> <li> <li> <p> A bachelors degree in business management or a related field or 610 years equivalent work experience <p> <li> <ul> <p> <em> Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data Snowflake employees must abide by the companys data security plan as an essential part of their duties It is every employees duty to keep customer information secure and confidential <em> <p><p>
Developer Relations Manager
Company: 1Password
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team As a Developer Relations Manager you will play a pivotal role in expanding our developer community fostering relationships advocating for our platform and driving community engagement initiatives You will collaborate closely with internal teams to ensure developers have the resources support and guidance they need to succeed with 1Password within their daily workflows <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Experienced developer who is up to date with latest dev ecosystems and practices including developer tools eg GitHub Actions Docker Postman VScode etc popular programming languages Go Python Javascript etc and a good understanding of the challenges of getting code to production DevOps <p> <li> <li> <p> Passion for 1Password and a genuine interest in the security space <p> <li> <li> <p> Proven experience in developer relations developer advocacy or a related role within the technology industry <p> <li> <li> <p> You feel energized in connecting with people virtually and in person the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you <p> <li> <li> <p> A strong communicator writer and public speaker Being successful in this role will require you to excel at both internal and external communication You love explaining technical concepts to a diverse audience <p> <li> <li> <p> Passion about being a community and customer advocate You understand why customer voices are so important <p> <li> <li> <p> You are ambitious and self driven you love the idea of building on something new and have the flexibility to adapt quickly as priorities shift <p> <li> <li> <p> Solid understanding of cross departmental functions including Marketing Technology and Product <p> <li> <li> <p> Experience working with various online community platforms and tools <p> <li> <li> <p> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Build and maintain relationships with developers partners and industry leaders to drive adoption and collaboration within our Developer Community You will act as a key champion and bridge between our developer community and the 1Password team maintaining both interests to drive towards strengthening our community offering <p> <li> <li> <p> Support community building efforts through content creation speaking opportunities and the development of new partnerships within the developer space <p> <li> <li> <p> Create technical content demos videos blogs tutorials workshops webinars conference presentations CFPs etc to educate and empower developers to build with 1Password <p> <li> <li> <p> Represent 1Password at community and customer engagements including meetups conferences and other events <p> <li> <li> <p> Working with the Developer Community Manager you will monitor our communities like Reddit Mastodon and Slack to identify trends that support the creation of new content targeted to drive engagement <p> <li> <li> <p> Collect and communicate developer feedback for product improvement collaborate with our Product and Engineering teams to advocate for developer needs <p> <li> <li> <p> Play an important role in the coordination of launches for our product updates and improvements collaborating with our Marketing and Product Marketing teams <p> <li> <li> <p> Analyze developer engagement metrics on key projects and report to stakeholders to track efficacy <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Strategic Account Executive (SLED)
Company: Datadog
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Our SLED sales team works with a bestofbreed product that solves real problems for our customers Sellers follow a welldefined methodology that helps them identify the customers unique needs and clearly convey the value of the Datadog product Whether youre looking to learn from the best or be the best the Datadog sales team is dedicated to furthering personal development and team success <p> <p> We are searching for an experienced SLED Sales Executive that has a real passion for technology and can deliver on bold revenue targets As we continue to enter into bigger markets and formalize our support for the Public Sector enterprise segment this division within Datadog will blaze the path for organizational growth This is a lucrative opportunity to break into new State Local and Education accounts within a rich territory as well work with accounts who are in a hybrid state and transitioning to the cloud <p> <p> <em> At Datadog we place value in our office culture the relationships and collaboration it builds and the creativity it brings to the table We operate as a hybrid workplace to ensure our Datadogs can create a worklife harmony that best fits them <em> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Prospect into large State Local and Education organizations while running an efficient sales process <p> <li> <li> <p> Maintain build and own specific relationship maps for your territory including existing relationships and aspirational contacts <p> <li> <li> <p> Develop a deep comprehension of customers business <p> <li> <li> <p> Negotiate favorable pricing and business terms with large SLED enterprises by selling value and ROI <p> <li> <li> <p> Handle existing customer expectations while expanding reach and depth into assigned territory <p> <li> <li> <p> Demonstrate resourcefulness when faced with challenges that defy easy solution <p> <li> <li> <p> Have intuitive sense of necessary steps to close business and gain customer validation <p> <li> <li> <p> Identify robust set of value drivers behind all opportunities <p> <li> <li> <p> Ensure high forecasting accuracy and consistency <p> <li> <ul> <p> <strong> Who You Are <strong> <p> <ul> <li> <p> Someone with 5+ years closing experience mix of field selling within assigned SLED region <p> <li> <li> <p> Someone with 23+ years of SLEDGov sales experience <p> <li> <li> <p> Driven and have metexceeded direct sales goals of 1M+ and operated with an average deal size of $100k+ <p> <li> <li> <p> Able to demonstrate methodology to prospect and build pipeline on your own <p> <li> <li> <p> Experienced in working for an innovative tech company SaaS IT infrastructure or similar preferred <p> <li> <li> <p> Experienced in selling into large SLED organizations with the ability to win new logos <p> <li> <li> <p> Able to sit up to 4 hours traveling to and from client sites <p> <li> <li> <p> Able to travel via auto train or air up to 70 of the time <p> <li> <ul> <p> <em> Datadog values people from all walks of life We understand not everyone will meet all the above qualifications on day one Thats okay If youre passionate about technology and want to grow your skills we encourage you to apply <em> <p> <p> Bonus Points <p> <ul> <li> <p> Familiarity with the Command of the Message COM sales process andor the MEDDIC selling and deal qualification approach <p> <li> <li> <p> Presidents Club top rep top percentile performer consistent YoY overachievement <p> <li> <li> <p> Consistent deal sizes of $500k+ <p> <li> <ul> <p> <strong> Benefits and Growth <strong> <p> <ul> <li> <p> High income earning opportunities based on self performance <p> <li> <li> <p> New hire stock equity RSU and employee stock purchase plan ESPP <p> <li> <li> <p> Continuous professional development product training and career pathing <p> <li> <li> <p> Sales training in MEDDIC and Command of the Message <p> <li> <li> <p> Intradepartmental mentor and buddy program for inhouse networking <p> <li> <li> <p> An inclusive company culture opportunity to join our Community Guilds <p> <li> <li> <p> Generous and competitive medical benefits package <p> <li> <li> <p> Retirement savings match <p> <li> <li> <p> Pet adoption and insurance program <p> <li> <ul> <p> <em> Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog <em> <p> <p> LIRemote This is a remote position <p> <p> LIHC2 <p><p>
Fraud Operations Analyst
Company: Wealthfront
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> Wealthfront is currently hiring a fully remote Fraud Operations Analyst I to be responsible for daily fraud monitoring and investigation functions Fraud Operations is a division of Wealthfront Brokerage and works closely with Brokerage Operations Compliance and all other divisions of Wealthfront Corporation including the engineering and product teams <p> <p> <p> <p> <p> <p> <strong> Fraud Investigations Responsibilities <strong> <p> <ul> <li> <p> Assist in the identification of unusual financial activity indicative of money laundering financial fraud andor financial crime <p> <li> <li> <p> Conduct complex investigations aimed at identifying criminal activities and preventing fraud on our platform <p> <li> <li> <p> Perform datadriven analysis to identify vulnerabilities andor proactively determine potential issues or areas of improvement <p> <li> <li> <p> Perform thorough analyses of account and transaction histories to detect and elaborate on established patterns related to fraud and antimoney laundering AML typologies <p> <li> <li> <p> Conduct holistic account and transaction monitoring in support of Wealthfronts BSAAML and Sanctions programs <p> <li> <li> <p> Coordinate fraud investigations and recoveries with contra firms <p> <li> <li> <p> Present findings of investigations to different stakeholders within the firm <p> <li> <li> <p> Create implement and update policies and procedures to further develop Wealthfronts antifinancial crime and transaction monitoring program <p> <li> <li> <p> Research fraud identity and user behavior to contribute to rules models and other detection systems <p> <li> <ul> <p> <p> <p> <strong> Cross Functional Responsibilities <strong> <p> <ul> <li> <p> Coordinate with Financial Crimes Compliance to ensure fraud and nonfraudrelated cases are properly escalated for investigation and SAR filing consideration <p> <li> <li> <p> Partner with Engineering teams to implement automated solutions <p> <li> <li> <p> Work with other product areas to develop new data driven controls for optimizing user experience while detecting and preventing fraud <p> <li> <li> <p> Work with our support team to resolve client issues <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 13 years of analytical experience in the financial services industry <p> <li> <li> <p> Strong research and investigation skills ideally adept at aggregating and synthesizing large amounts of information including transaction data <p> <li> <li> <p> Ability to work efficiently and independently in a fastpaced highvolume and technologydriven environment <p> <li> <li> <p> Knowing when to use judgment to make risk based decisions with current and sometimes limited information <p> <li> <li> <p> Strong written and oral communication with attention to detail analytical skills investigative research and documentation experience <p> <li> <li> <p> Experience with SQL andor dashboard creation is preferred <p> <li> <li> <p> Assist in identifying process improvement and automation opportunities <p> <li> <li> <p> Understanding fraud schemes including Wire ACH Online Account Takeover Identity Theft Elder Abuse Card and New Account Fraud <p> <li> <li> <p> Maintain subject matter expertise and ensure work completed adheres to applicable regulations policies and procedures <p> <li> <li> <p> Knowledge of FINRA SEC and MSRB rules is a plus <p> <li> <li> <p> Experience conducting AntiMoney Laundering AML AntiThreat Finance ATF andor OFAC related analysis andor investigations and Financial Intelligence analysis and CounterIntelligence a plus <p> <li> <li> <p> Embody the qualities of being a true team player humility intelligence and openness to both positive and constructive feedback <p> <li> <ul> <p> <p> <p> <p> <p> Estimated annual salary range $7900095000 USD plus equity <p> <p> <p> <p> Benefits include medical vision dental 401K plan generous time off parental leave wellness reimbursements professional development employee investing discount and more <p> <p> <p> <p> <strong> About Wealthfront <strong> <p> <p> <p> <p> Wealthfront started with the ambition to transform the investment advisory business with the goal to unlock access to high quality investment advice for millions who were underserved by the traditional institutions We built one of the first automated investment products that allows you to invest in a personalized portfolio of thousands of companies in seconds for a remarkably low fee We then expanded We now work with partner banks to offer exceptional banking features through a Wealthfront Brokerage Cash Account which makes it remarkably easy for people to automate their finances endtoend and eliminated the hassle of money management all of which resulted in attracting more than $50 billion of our clients hard earned money pioneering the roboadvisor category and transforming the broader industry And yet we have a long way to go to achieve our mission to build a financial system that favors people not institutions <p> <p> <p> <p> Wealthfronts vision is to make it delightfully easy to build longterm wealth on your own terms This vision is more relevant than ever because millions more people are getting into the market early and investing their hard earned savings in a handful of stocks While this is a great way to start it is inconsistent with building longterm wealth We want to empower young investors to expand their horizon and easily explore and execute on a wider range of investing strategies make informed investment decisions that are consistent with their values and beliefs while also making it effortless to grow and compound their savings exponentially in a way thats transformational to their lives and their longterm future <p> <p> <p> <p> For more information please visit <a class=fontbold underline fontbold underline postingslink href=httpwwwwealthfrontcom rel=noopener noreferrer nofollow target=blank> wwwwealthfrontcom <a> <p> <p> <p> <p> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> <p> <p> <strong> Please review our <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwwealthfrontcomstaticdocumentscandidateprivacynoticepdf rel=noopener noreferrer nofollow target=blank> candidate privacy notice <a> <p><p>
Global Sales Enablement Manager
Company: Databricks
Location: USA
Posted Apr 19, 2024
<p class=jobDescription> <p> SLSQ125R183 <p> <p> While candidates in the listed locations are encouraged for this role candidates in other locations will be considered <p> <p> <strong> Global Sales Enablement Manager <strong> <p> <p> The Global Sales Enablement Manager will be an individual contributor on a team that exists to build deliver and measure revenuegenerating enablement programs that give our audiences the competence and confidence they need to thrive in their careers We strive to create datadriven programs that are innovative relevant and impactful and that drive success for Databricks our customers and partners We will develop and consistently improve sales performance through datadriven insights performance analysis and enablement competency development <p> <p> Our focus will be to partner with stakeholders to build a model to deconstruct and measure individual sales performance enable managers to coach and improve the performance of each individual troubleshoot performance problems to deploy efficient and effective solutions to improve performance and implement strategies to measure the effectiveness of enablement and the impact enablement initiatives have on sales performance <p> <p> <strong> The impact you will have <strong> <p> <ul> <li> <p> Become a subject matter expert on how selling is done at Databricks across the globe <p> <li> <li> <p> Curate relationships with senior executives in sales field engineering customer success product development and elsewhere in the business to be able to translate varying expertise into digestible learning content for our sellers <p> <li> <li> <p> Become a goto person within Databricks that is seen as the person that can translate highly complex and technical topics into simple and easily understood explanations and training materials <p> <li> <li> <p> Identify learning gaps and patterns in our global salesforce using tools at scale ie Gong Databook Clari <p> <li> <li> <p> Develop training both live and eLearning that addresses gaps and ties directly to revenue impact <p> <li> <li> <p> Your efforts will directly impact new hire AE ramp time new logos closed productivity and revenue generated <p> <li> <li> <p> Partner with stakeholders to build and maintain Performance Competency Models that deconstruct performance expectations outcomes to achieve and outputs to produce for each GTM role the enablement team supports <p> <li> <li> <p> Socialize and drive alignment on each performance model to standardize and maintain performance expectations <p> <li> <li> <p> Enable an intervention checklist to ensure the most efficient and effective solutions are in place to enable all performance expectations <p> <li> <li> <p> Operationalize a performance audit process for enablement and sales managers to analyze performance problems and systematically troubleshoot to identify the most efficient and effective solutions to address performance discrepancies <p> <li> <li> <p> Influence the design and implementation of both noninstruction and instructionbased initiatives with evidencebased standards <p> <li> <li> <p> Standardize the approach to quantify performance improvement potential upon identifying and prioritizing performance problems or new initiatives <p> <li> <li> <p> Reinforce the methods to ensure training is deployed to solve a performance need and to assess training effectiveness <p> <li> <ul> <p> <p> <p> <strong> What we look for <strong> <p> <ul> <li> <p> 7+ years of enablement learning design sales or consulting experience <p> <li> <li> <p> A background in sales technology andor learning design All three are preferred but not required <p> <li> <li> <p> Track record of successful selling andor successfully driving data driven enablement programs that drive revenue growth andor successful learning design aimed at revenue teams <p> <li> <li> <p> Experience developing eLearning content for a global sales audience preferred <p> <li> <li> <p> Ability to work crossfunctionally in unfamiliar parts of the business and quickly understand the experience of individualsroles identify what matters to them and be able to gain buyin and influence their actions <p> <li> <li> <p> Strong aptitude for clearly articulating messages and high adaptive listening <p> <li> <li> <p> Experience with sales methodologies ie Challenger Command of the Message MEDDPICC <p> <li> <li> <p> Experience with learning design principles and methodologies <p> <li> <li> <p> Bachelors Degree required <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Comprehensive health coverage including medical dental and vision <p> <li> <li> <p> 401k Plan <p> <li> <li> <p> Equity awards <p> <li> <li> <p> Flexible time off <p> <li> <li> <p> Paid parental leave <p> <li> <li> <p> Family Planning <p> <li> <li> <p> Gym reimbursement <p> <li> <li> <p> Annual personal development fund <p> <li> <li> <p> Employee Assistance Program EAP <p> <li> <ul><p>