Referral Program Jobs in USA
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Bilingual Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representatives CSR serve as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds voice to the client and provide the connection between our Sales and Operations teams Our CSRs possess a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds exemplary customer brand <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a 4 week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Representative role is a remote position <span><p> <p class=p1><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a bestinclass customer service experience over the phone by responding to client requests anticipating unstated needs and educating them on our programs<span><li> <li style=><span style=fontweight>Through demonstrated effective listening analyze client problems and provide information and solutions in a timely and efficient manner<span><li> <li style=><span style=fontweight>Employs strong interpersonal skills to handle difficult calls courteously and professionally<span><li> <li style=><span style=fontweight>Thoroughly documents request outcomes for accurate tracking and analysis<span><li> <li style=><span style=fontweight>Work efficiently and effectively to independently resolve client requests both as a team and independently<span><li> <li style=><span style=fontweight>Develops and maintains positive client relations and coordinates with other departments within the company to ensure client requests and questions are handled appropriately and in a timely manner<span><li> <li style=><span style=fontweight>Operates a desktop computer to obtain and extract information documents information activities and changes in the CRM database Client Relationship Management System for client accounts<span><li> <li style=><span style=fontweight>Utilizes appropriate resource materials to effectively and accurately interpret respond and resolve client inquiries and problems<span><li> <li style=><span style=fontweight>Handle a high volume of clients in a work from home call center environment<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>12 years in sales or customer service Contact andor Call Center background a bonus<span><li> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish Required<span><li> <li style=><span style=fontweight>Technical proficiency with Client Relationship Management system CRM<span><li> <li style=><span style=fontweight>Strong customer service orientation<span><li> <li style=><span style=fontweight>Strong communicator Includes listening verbal amp written communication <span><span style=fontweight>c<span><span style=fontweight>ourteous and professional active listening skills is a must <span><li> <li style=><span style=fontweight>Effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks and time <span><li> <li style=><span style=fontweight>Ability to understand and empathize with customer issues<span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907751blankgifsource=publicapi alt=>
Manager, Analytics
Company: Publicis Groupe
Location: USA
Posted Apr 17, 2024
<br><br><div class=h3>Company Description<div><p>Founded in 1994 the PlowShare Group PlowShare works <strong>exclusively with nonprofit organizations government agencies and their partners<strong> Our mission is to harness the power of communications for social good Our core expertise as a fullservice communications agency and consultancy includes unique capabilities in Public Service Announcement PSA creative development distribution services and monitoring and reporting <p><p>Acquired in 2017 by Publicis Groupe PlowShare now brings the full suite of marketing services to our clients and an array of career path options to our employees Present in over 100 countries and employing nearly 80000 professionals Publicis Groupe is the third largest communications group in the world Publicis Groupe is listed on the Euronext Paris FR0000130577 and is part of the CAC 40 index Active across the entire value chain Publicis Groupe offers its major clients a transversal unified and fluid model allowing them access to all the Groupes tools and expertise around the world through the mantra The Power of One<p><br><br><div class=h3>Job Description<div><p>At PlowShare Group the role of media analytics will be to go beyond the standard practice of measuring and achieving campaign and client goals Our mission in media analytics will be to deliver those results and use them as a force in rebuilding trust between our core institutions whether in government or public service and the people that they serve The media analytics team helps us do that by codeveloping and fostering a functional and transparent media organization dedicated to that same mission of service that will deliver the right messages to those in the most need them within environments and entities that in those values and will work toward rebuilding that trust with us <p><p>Reporting to the SVP Data Innovations and sitting alongside the media planning team Plowshares Analytics Manager will be responsible for the development and management of PlowShare Group Dashboards and Reports At PlowShare transparency is key to our success and in this role you will have the opportunity to apply your data and analytics experience to develop data products to drive client success and to influence media planning and operations for clients and internal teams The Analytics Manager will be tasked with implementing Data and Analytics best practices across multichannel and multiplatform digital media campaigns for PlowShare clients<p><p><u>Core Responsibilities<u><p><ul style=><li style=>The Analytics Manager will be responsible for the Data Governance and Dashboard development of PlowShare client digital media campaigns This includes troubleshooting data issues as they arise during the course of campaigns and adding data from new platforms as campaigns are launched<li><li style=>Data governance of advertising technology ad serving and platform management across programmatic media SEM and social media<li><li style=>Responsible for Data and Analytics best practices across PSG clients<li><li style=>Collaboration with Media teams and clients on campaign delivery and analysis<li><li style=>Measurement of specialized media programs in collaboration with the Media Development and partnerships team<li><li style=>Responsible for client and campaign reporting analysis and data management<li><li style=>Client assistance on backend technical needs such as pixel management ad tracking and encodement or other media buying and campaign reporting technical needs<li><li style=>Identify the technology or tools needed to support campaign implementation in addition to other software or hardware that may assist in client advertising support and analysis<li><li style=>Demonstrate Data and Analytics transparency and build trust a central source of truth with clients and internal stakeholders<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5+ years in the advertisingmarketingmediacommunications agency industry with proven experience in successfully developing dashboards managing data amp analytics reports and data governance of digital media advertising campaigns<li><li style=>Minimum of 5+ years setting up and managing data governance through APIs and manual data integrations of Google Ads DV 360 The Trade Desk Conversant DoubleClick FacebookInstagram Snapchat and other social networks<li><li style=>Minimum of 5+ years developing dashboards and reports in a data visualization platform in Datorama or another dashboarding tools eg LookrTableau<li><li style=>Minimum of 5+ years developing reporting presentations for midcampaign post campaign and QBRs<li><li style=>Comprehensive experience with the Data amp Analytics of earned owned shared and paid media<li><li style=>Possess strong analytical skills and the ability to interpret campaign performance data and provide insights and optimization recommendations<li><li style=>Strong communication skills and be comfortable presenting data amp analytics ideas to internal and client stakeholders<li><li style=>Passionate about the constantly changing world of media with ability to drive thought leadership for clients and the agency<li><li style=>Collaborative approachattitude<li><li style=>Experience with Lookr Funnel or similar ETL solutions<li><ul><br><br><div class=h3>Additional Information<div><p>The Power of One starts with our people To do powerful things we offer powerful resources Our bestinclass wellness and benefits offerings include<p><ul style=><li style=>Paid Family Care for parents and caregivers for 12 weeks or more<li><li style=>Monetary assistance and support for Adoption Surrogacy and Fertility<li><li style=>Monetary assistance and support for pet adoption<li><li style=>Employee Assistance Programs and HealthWellnessComfort reimbursements to help you invest in your future and worklife balance<li><li style=>Tuition Assistance<li><li style=>Paid time off that includes Flexible Time off Vacation Annual Sick Days Volunteer Days Holiday and Identity days and more<li><li style=>Matching Gifts programs<li><li style=>Flexible working arrangements<li><li style=>Work Your World Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year based upon eligibility<li><li style=>Business Resource Groups that support multiple affinities and alliances<li><ul><p><em>The benefits offerings listed are available to eligible US Based employees are reviewed on an annual basis and are governed by the terms of the applicable plan documents<em><p><p>Plowshare is an Equal Opportunity Employer Our employment decisions are made without regard to actual or perceived race color ethnicity religion creed sex sexual orientation gender gender identity gender expression pregnancy childbirth and related medical conditions national origin ancestry citizenship status age disability medical condition as defined by applicable state law genetic information marital status military service and veteran status or any other characteristic protected by applicable federal state or local laws and ordinances<p><p>If you require accommodation or assistance with the application or onboarding process specifically please contact <a href=mailtohrcomplianceusmspubliciscom rel=nofollow>hrcomplianceusmspubliciscom<a><p><p>All your information will be kept confidential according to EEO guidelines<p><p>Compensation Range $81500 $137500 annually This is the pay range the Company believes it will pay for this position at the time of this posting Consistent with applicable law compensation will be determined based on the skills qualifications and experience of the applicant along with the requirements of the position and the Company reserves the right to modify this pay range at any time For this role the Company will offer medical coverage dental vision disability 401k and paid time off The Company anticipates the application deadline for this job posting will be 5152024<p><img src=httpsremotivecomjobtrack1906997blankgifsource=publicapi alt=>
Bi-Lingual Customer Service Representative - Xcel
Company: Colibri Group
Location: USA
Posted Apr 16, 2024
<div>At Colibri Group culture is a critical part of our collective success and we live our values everyday Love Joy Boldness Teamwork and Curiosity These values guide our interactions with each other our customers and the community<div><div><br><div><div><b style=fontsize 18px>Postion Overview<b><div><div>When you join Colibri youll be part of a team thats supporting our customers from the front lines As a Customer Service Representative youll play a vital role in enabling first call resolution in a constantly evolving industry while using a variety of tools and technology In the process youll handle a broad range of customer service call types such as processing extensions of expired products enrolling customers in coursework and assisting customers as they navigate our website Its an opportunity to showcase your customer experience expertise and assist us in creating customers for life <div><br><br><div class=h3>What Youll Do<div><li style=>Professional ability to build relationships with customers while giving you the opportunity to personalize your communication <li><li style=>Provide technical support and fastpaced critical thinking to anticipate our customers current and future needs <li><li style=>Excellent interpersonal written and verbal communication skills <li><li style=>Aptitude to learn and navigate new software quickly and comfortable using multiple computer screens and internet tabs simultaneously <li><li style=>Bilingual fluency in English and Spanish preferred <li><li style=>Set schedule Availability from 8am7pm EST required <li><li style=>Rotational weekend availability required <li><li style=>Some holiday coverage may be required <li><br><br><div class=h3>What Youll Need to Succeed <div><li style=>Reliable inhome internet connection <li><li style=>Dedicated quiet and distractionfree workspace <li><li style=>High school diploma or equivalent <li><li style=>Proficiency in Microsoft Office <li><li style=>Customer Service experience preferred <li><li style=>Strong work ethic and selfmotivation with a commitment to succeed both individually and as a team <li><div><br><div><br><br><div class=h3>Benefits <div><li style=>401k matching <li><li style=>Health Dental amp Vision Insurance <li><li style=>Paid time off <li><li style=>Paid training <li><li style=>Employee Assistance Program <li><li style=>Professional Education Coursework <li><li style=>Tuition Reimbursement <li><div>Colibri Group welcomes applicants from all backgrounds and experiences and we understand that not every candidate will meet every requirement listed in the job description Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification and we want to actively combat this bias in our hiring process If youre excited about the role and believe you have the skills and experience to contribute to our team we encourage you to apply even if your background doesnt align perfectly with every qualification listed We are committed to building a diverse and inclusive workplace and we believe that diversity of perspectives and experiences is essential to our success You may be just the right candidate for this role or another position within our organization Dont hesitate to take the leap and apply today<div><div><i> <i><div><div><i>Colibri Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace Colibri Group prohibits discrimination and harassment of any kind based on race color religion sex pregnancy sexual orientation gender identity national origin age disability genetic information or any other status protected under federal state or local law<i><div><img src=httpsremotivecomjobtrack1907752blankgifsource=publicapi alt=>
DBA Team Manager
Company: Percona
Location: USA
Posted Apr 16, 2024
Percona Managed Services is a world-class team of database engineers passionate about tackling complex database environments. They excel technically and strive to improve and optimize customer environments. The company emphasizes a culture of high performance and continuous improvement, and offers flexible working hours, remote work freedom, and a collaborative culture.
Adolescent and Adult Mental Health Counselor
Company: Talkspace
Location: USA
Posted Apr 17, 2024
Talkspace is an online platform that connects mental health therapists and counselors with clients in their licensed state(s) through a HIPAA-compliant app. It offers flexible hours, no overhead costs, provider support, professional development opportunities, and bonus incentives. Therapists can earn up to $4000 monthly through client engagement bonuses. To join, applicants must have an active independent US state board-approved clinical license, comfort treating both adolescents and adults, individual professional malpractice liability insurance, complete a CAQH application, have an NPI number, and be a current US resident. Talkspace recently partnered with NYC to provide free therapy to over 400,000 teenagers.
Senior Mainframe Systems Programmer
Company: Ensono
Location: USA
Posted Apr 17, 2024
<p>Position Summary<p><p>The Senior Mainframe Systems Programmer provides support for ongoing projects that require the installation testing and implementation of new operating systems and other system software Includes Maintenance and debugging of systems software Coordination with other technical teams CICS Database Network HardwareStorage etc in accomplishing assigned tasks Research and evaluation of new software and hardware products Assisting team members and other areas with technical questions and problem resolution Monitoring and tuning of systems software Functional knowledge use of zOS components and detailed knowledge of support products such as tape management scheduling security monitoring systems and other zOS supporting systems software Note This <u>is not<u> an Applications Programming position<p><p><p><p>Position reports to Manager Mainframe Systems Programming<p><p><p><p>Key Areas of Focus for this Role<p><ul style=><li style=><span>Installation and maintenance of Mainframe Systems Infrastructure software including zOS andor ISV products in support of Software Lifecycle Management<span><li><li style=><span>Incident Problem resolution<span><li><ul><p><p><p><p><p>What the Ideal Candidate Brings to this Role<p><p><i>Required Qualifications help to assure new Associates are set up for success in their role with Ensono To be considered for this career opportunity it is important that you meet all Required Qualifications Candidates that may meet some but not all Other Qualifications are still encouraged to apply<i><p><p><b>Required Qualifications<b><p><ul style=><li style=>Minimum of 10 years of experience managing a team within a mainframe environment within a large enterprise or equivalent combination of education and experience<li><li style=>Bachelors degree required andor equivalent work experience<li><li style=>Technical knowledge across multiple Mainframe teams<li><li style=>Proficient in Microsoft suite Excel Word Powerpoint to a level of creating documents which can be shared with clients <li><li style=>Exceptional interpersonal verbal and written communication skills<li><li style=>Customer Service skills at management level<li><li style=>Strong collaboration and teamwork skills<li><li style=>Must be selfmotivated and able to manage multiple projects simultaneously<li><li style=>Strong communication skills to liaise with crossfunctional teams as well as provide guidance to junior team members<li><ul><p><b>Other Qualifications<b><p><ul style=><li style=><span>Ability to perform skill set of a Mainframe System Programmer<span><li><li style=><span>Ability to perform complex ISV installations<span><li><li style=><span>Ability to perform and lead complex projects<span><li><li style=><span>Ability to mentor and show leadership qualities<span><li><ul><p><p><p><p><p><p><p>Why <a href=22httpswwwensonocomcompanyculture22 rel=nofollow target=blank><span>Ensono<span><a><p><p>Ensono is a place we unleash Associates to <b><i>Do Great Things<i><b> for our clients and for your career This could mean achieving a professional goal collaborating with your team on an innovative idea learning a new skill reaching a wellness milestone or engaging in your community through volunteer programs Whatever it means to you we want Ensono to be the place where you can do great things<p><ul style=><li style=>We value flexibility and worklife balance Positions that are not required to be onsite to support a client may offer the ability to work remotely or hybrid at an Ensono office location<li><li style=>Unlimited Paid Day Off PDO Plan<li><li style=>Two robust health plan options through Blue Cross Blue Shield<li><li style=>401k with a generous company match<li><li style=>Eligibility for dental vision short and longterm disability life and ADampD coverage and flexible spending accounts<li><li style=>Depending on location ability to take advantage of fitness centers<li><li style=>Wellness program<li><li style=>Flexible work schedule<li><ul><p><p><p>Ensono is an Equal OpportunityAffirmative Action employer We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce All qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or other legally protected basis in accordance with applicable law<p><p><p><p>Pay transparency nondiscrimination statementposting OFCCPs pay transparency policy can be found on <a href=22httpswwwdolgovsitesdolgovfilesOFCCPpdfpaytransp EnglishformattedESQA508cpdf22 rel=nofollow target=blank>OFCCPs website<a><p><p><p><p>If you need accommodation at any point during the application or interview process please let your recruiter know or email <a href=22mailtoUSTalentAcquisitionesnonocom22 rel=nofollow target=blank>USTalentAcquisitionesnonocom<a><p><img src=httpsremotivecomjobtrack1907014blankgifsource=publicapi alt=>
Sr. Security Architect, Access Mgmt.
Company: Guidepointsecurity
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p>GuidePoint Security provides trusted cybersecurity expertise solutions and services that help organizations make better decisions and minimize risk By taking a threetiered holistic approach for evaluating security posture and ecosystems GuidePoint enables some of the nations top organizations such as Fortune 500 companies and US government agencies to identify threats optimize resources and integrate bestfit solutions that mitigate risk<p><div><div>GuidePoint Security is growing and hiring a PAM Architect CyberArk to join our virtual team on a fulltime basis <div> <div> <div> <div> <div class=prichtextsection><strong>Responsibilities<strong><div> <ul class=prichtextlist style=> <li style=>Provide advanced architecture and engineering support to automate and administer identity access requirements into all enterprise information systems for both authentication and authorization Including Workforce Customer Identity solutions Life Cycle Management<li> <li style=>Architecture of application integrations with APIsSDKsWidgets<li> <li style=>Drive planning and execution of identity management roadmaps and technology enhancements<li> <li style=>Create and maintain documentation related to identity processes procedures and infrastructure<li> <li style=>Assess current applications and architecture to ensure current implementations align with industry guidelines best practices and managementapproved standards<li> <li style=>Architect plans for implementing customers directives most securely with the least disruption<li> <li style=>Assist implementation teams with the design implementation and troubleshooting of identity technologies Provide identity guidance and requirements to technology teams when no solution is currently available<li> <ul> <div class=prichtextsection><strong>Requirements<strong><div> <ul class=prichtextlist style=> <li style=>Experience gained through college degree programs andor certifications in the listed disciplines information systems computer science and system analysis with an emphasis on information technology or equivalent experience<li> <li style=>4 years of information technology administration experience or equivalent combination of work and educational experiences<li> <li style=>1 3 years Designing and implementing identity solutions<li> <li style=>Intermediate to advanced knowledge of identity technologies and concepts<li> <li style=>Intermediate to advanced knowledge of Okta Ping Identity Active Directory SingleSignOn SSO OIDC SAML and Federated Identities<li> <li style=>Intermediate to advanced knowledge of Life Cycle Management automations with Okta OIN Okta Workflows PingOne integrations PingOne DaVinci and custom SCIM connections<li> <li style=>Intermediate to advanced knowledge of data mapping and transformation<li> <li style=>Proven knowledge of identity frameworks and the deployment of various identity models within an enterprise setting<li> <li style=>Enhances security team accomplishments and competence by planning the delivery of solutions answering technical and procedural questions for less experienced team members teaching improved processes and mentoring team members<li> <li style=>Plans security systems by evaluating identity technologies developing requirements for identity access and automated administration adhering to industry standards<li> <li style=>Prepares system security reports by collecting analyzing and summarizing data and trends<li> <li style=>Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value<li> <ul> <div> <div> <div> <div><strong>Education Certifications Requirements<strong><div> <div> <p> BS degree in computer science management information systems or equivalent experience <br> Relevant vendor certifications a plus <p> <div><div class=contentconclusion><p><strong>We use Greenhouse Software as our applicant tracking system and Free Busy for HR screen request scheduling At times your email may block our communication with you Please be sure to check your SPAM folder so that you dont miss updates on your application<strong><p> <p><strong><br>Why GuidePoint<br><br><strong>GuidePoint Security is a rapidly growing profitable privatelyheld value added reseller that focuses exclusively on Information Security Since its inception in 2011 GuidePoint has grown to over 900 employees established strategic partnerships with leading security vendors and serves as a trusted advisor to more than 3500 customers<p> <p>Firmlydefined core values drive all aspects of the business which have been paramount to the companys success and establishment of an enjoyable workplace atmosphere At GuidePoint your colleagues are knowledgeable skilled and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity <p> <p>This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation<br><br><strong>Some added perks<strong><p> <ul style=> <li style=>Remote workforce primarily US based only some travel may be required for certain positions working onsite may be required for Federal positions<li> <li style=>100 employerpaid medical premiums employee only $0 deductible and HSA plans along with 75 employerpaid family contributions<li> <li style=>100 employerpaid dental premiums employee only along with 75 employerpaid family contributions<li> <li style=>12 corporate holidays and a Flexible Time Off FTO program<li> <li style=>Healthy mobile phone and home internet allowance<li> <li style=>Eligibility for retirement plan after 2 months at open enrollment<li> <li style=>Pet Benefit Option<li> <ul> <p> <p><div><img src=httpsremotivecomjobtrack1907073blankgifsource=publicapi alt=>
Customer Service Representative
Company: Beyondfinance
Location: USA
Posted Apr 16, 2024
<div class=contentintro><p> <p> <p class=cmrkdwnpre style=textalign>At Beyond Finance weve made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future Through compassionate individualized care<strong> <strong>a culture focused on compliance and ethics supportive usercentric technology and customized financial solutions weve helped over 300000 clients on their path to a brighter future<p> <p class=cmrkdwnpre style=textalign>While were proud of what weve already accomplished were searching for new collaborators to help us get to the next level If youre looking to join a forwardthinking rapidly growing organization with helping people as its number one goal we want to hear from you<p> <pre class=cmrkdwnpre style=textalign> <pre> <p> <p><div><p><strong>About The Role<strong><p> <p><span style=fontweight>Our Customer Service Representative serves as the primary point of contact for clients enrolled in Beyond Finances financial hardship programs They are Beyonds caring voice to the client and guide them from enrollment through graduation Our Customer Service Representative possesses a secondtonone work ethic and an upbeat positive and passionate attitude about customer service By responding promptly to client requests and possessing an acute awareness that allows them to anticipate the clients needs and exceed expectations our Client Success Department is critical to the success of helping maintain Beyonds white glove service standard <span><p> <p><span style=fontweight>As a Customer Service Representative you will complete a four week training program to become an expert in Beyonds financial hardship programs After you successfully complete training you will be responsible for providing superior customer service and a positive experience to our clients The Client Success Specialist role is a remote position <span><p> <p><em><strong>Our call center is open 7 days a week The hours are MF 1030am1000pm CST and SatSun 830am800pm CST The ability to work weekends and evenings is required<strong><em><p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=><span style=fontweight>Above all else provide a helpful and caring customer service experience over high volume inbound and outbound client phone calls of varying complexity by responding to client requests anticipating unstated needs and educating them on our programs in a remote call center environment<span><li> <li style=><span style=fontweight>Proactively identify analyze and resolve client issues by utilizing active listening and critical thinking to provide first call resolution with focus on the customer relationship<span><li> <li style=><span style=fontweight>Exhibit strong writtenverbal communication skills excel at customer interaction and deliver practical solutions <span><li> <li style=><span style=fontweight>Develop and maintain positive client relations and work collaboratively with other departments within the company to ensure client requests and questions are appropriately handled in a timely manner<span><li> <li style=><span style=fontweight>Work independently and with a team to drive retention of clients through bolstering product knowledge and providing bestinclass service at all times<span><li> <li style=><span style=fontweight>Operate navigate and troubleshoot a desktop computer to obtain and extract information research through multiple computer programssystems simultaneously and document information activities and changes in the CRM database Client Relationship Management System for client accounts <span><span style=fontweight>Apply various troubleshooting techniques to resolve complicated technical or configuration issues<span><li> <li style=><span style=fontweight>Continuously learn interpret and utilize company and industry knowledge practices and procedures to deliver accurate and uptodate solutions<span><li> <li style=><span style=fontweight> Meet and exceed client centric performance expectations focused around quality of service and efficiency<span><li> <li style=><span style=fontweight>Engage with feedback to leader and team to collaborate and streamline workflows<span><li> <ul> <p><strong>What We Look For<strong><p> <ul style=> <li style=><span style=fontweight>Bachelors Degree preferred<span><li> <li style=><span style=fontweight>Bilingual Spanish preferred not required <span><li> <li style=><span style=fontweight>Strong technical aptitude and ability to learn and navigate complex systems<span><li> <li style=><span style=fontweight>Excellent communication skills written verbal and listening<span><li> <li style=><span style=fontweight>You operate with understanding active listening patience empathy and kindness to customers<span><li> <li style=><span style=fontweight>Strong interpersonal skills and can independently handle routine and complex client inquiries<span><li> <li style=><span style=fontweight>Have a peoplefocused approach and solution mindset youre an effective problem solver<span><li> <li style=><span style=fontweight>Effective at time management planning amp organizing tasks <span><li> <li style=><span style=fontweight>Ability to work from home in a distraction free environment<span><li> <li style=><span style=fontweight>Reliable High Speed Internet connection<span><li> <ul><div class=contentconclusion><p><strong>Why Join Us<strong><p> <p><span style=fontweight>While you make a difference for others well work to make a difference for you providing an uplifting collaborative work environment and benefits that reflect your value to us For eligible fulltime employees we offer<span><p> <ul style=> <li style=><span style=fontweight>Considerable employer contributions for health dental and vision programs<span><li> <li style=><span style=fontweight>Generous PTO paid holidays and paid parental leave<span><li> <li style=><span style=fontweight>401k matching program<span><li> <li style=><span style=fontweight>Merit advancement opportunities<span><li> <li style=><span style=fontweight>Career development amp training<span><li> <ul> <p><span style=fontweight>And finally our team spirit and culture We<span><span style=fontweight> cultivate an environment of community connection and belonging across our entire organization<span><p> <p><span style=fontweight><em>Beyond Finance does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job positions No fee will be paid to their parties who submit unsolicited candidates directly to Beyond Finance employees or the Beyond Finance HR team No placement fee will be paid to any third party unless such a request has been made by the Beyond HR team<em><span><p><div><img src=httpsremotivecomjobtrack1907750blankgifsource=publicapi alt=>
Manager, Compensation
Company: BigCommerce
Location: USA
Posted Apr 17, 2024
<div class=contentintro><p><strong>BigCommerces<strong> mission is to help merchants sell more at every stage of growth from small startups to midmarket businesses to large enterprises We focus on being the best ecommerce platform so our customers can focus on what matters most growing their businesses<p> <p>We are equally passionate about growing our employees careers and providing them an incredible experience as we rapidly expand across the globe We are proud to have been <a href=22httpswwwbigcommercecomcompanyawards22 rel=nofollow target=blank>recognized numerous times<a> for our product and workplace culture We empower our people and customers to build innovate and grow so together we can redefine the ecommerce industry<p><div><p><strong>BigCommerces mission is to help customers sell more at every stage of growth from small startups to midmarket businesses to large enterprises We focus on being the best ecommerce platform so our customers can focus on what matters most growing their businesses<strong><p> <p><strong>We are equally passionate about growing our employees careers and providing them an incredible experience as we rapidly expand across the globe We are proud to have been <a href=22httpswwwbigcommercecomcompanyawards22 rel=nofollow target=blank>recognized numerous times<a> for our product and workplace culture We empower our people and customers to build innovate and grow so together we can redefine the ecommerce industry<strong><p> <p><strong>The Manager Compensation leads amp manages the operational needs analysis and administration of BigCommerces global compensation programs This role will design administer and deliver key processes that facilitate compensation programs that attract motivate and reward our global team This position provides client support develops cost modeling leads cyclical focal bonus and equity programs provides analysis and reporting completes job evaluations and market pricing develops and maintains policies and documents and administers incentive programs This position reports to the Senior Director Total Rewards amp People Operations and is hybrid if located near our offices in Austin Texas or San Francisco California or is otherwise remote<strong><p> <p><br><strong>What Youll Do<strong><br> <p> <ul style=> <li style=><strong>Manage the daytoday activities supporting our global employee compensation programs including compensation research and analysis system administration programproject management and partner support<strong><li> <li style=> <p><strong>Lead coach and mentor a global team of compensation professionals fostering their growth and development and ensuring they provide highquality support to the organization<strong><p> <li> <li style=> <p><strong>Manage the successful delivery of the compensation teams annual roadmap calendar and project timelines for key cycles and special projects<strong><p> <li> <li style=> <p><strong>Manage all aspects of our employee compensation cycles including benchmarking compensation modeling analytics system administration in Workday communications and training<strong><p> <li> <li style=> <p><strong>Provide consultation to the HRBP team and management on pay decisions policy interpretation and job evaluations contribute to the development and maintenance of job levels job families and help ensure consistency across the business<strong><p> <li> <li style=> <p><strong>Use market intelligence and data to ensure the market competitiveness and fairness of our compensation programs including cash and equity lead the participation of global salary survey<strong><p> <li> <li style=> <p><strong>Proactively monitor the effectiveness of compensation programs policies guidelines and procedures recommend plan revisions and new plans that are costeffective and consistent with compensation trends and company objectives<strong><p> <li> <li style=> <p><strong>Develop and implement effective communication strategies to educate employees about their compensation to ensure transparency and understanding <strong><p> <li> <li style=> <p><strong>Prepare and present summary reports of global job analysis and compensation analysis information<strong><p> <li> <ul> <p> <p> <p><strong>Who You Are<strong><br> <p> <ul style=> <li style=> <p><strong>Five 5 or more years of compensation experience preferably in a publicly traded global company management experience preferred<strong><p> <li> <li style=> <p><strong>Certified Compensation Professional CCP or in process of obtaining preferred<strong><p> <li> <li style=> <p><strong>Strong understanding of broadbased compensation programs basebonusequity pay for performance benchmarkingmarket data job evaluation etc<strong><p> <li> <li style=> <p><strong>Strong knowledge of international compensation practices<strong><p> <li> <li style=> <p><strong>Excellent leadership communication and interpersonal skills with the ability to manage a team motivate employees and collaborate with different teams<strong><p> <li> <li style=> <p><strong>Strong attention to detail analytical critical thinking and advanced Excel skills with proven ability to build and maintain complex models such as compensation cost models<strong><p> <li> <li style=> <p><strong>Excellent written and verbal communication skills and proven ability to translate quantitative insights to nonquantitative audiences<strong><p> <li> <li style=> <p><strong>Exceptional skills in planning prioritization managing multiple projects and fostering effective collaboration<strong><p> <li> <li style=> <p><strong>Experience working with Advanced Compensation within Workday strongly preferred<strong><p> <li> <ul> <p><strong>LIRemote<strong><p> <p><strong>LIBW1<strong><p><div class=contentpaytransparency><div class=payinput><div class=description>Not all candidates will be eligible for the upper end of the salary range or have the minimum apply to them but rather the exact salary will be dependent on the successful candidates location relevant knowledge skills and qualifications<div><div class=title>Targeted salary range<div><div class=payrange><span>$91000<span><span class=divider><span><span>$160000 USD<span><div><div><div><div class=contentconclusion><div><strong>Diversity Equity amp Inclusion at BigCommerce<strong><div> <div> <div> <div>Our employees make the difference At BigCommerce we believe that celebrating the unique histories perspectives and abilities of every employee makes a difference for our company our customers and our community We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute grow and thrive<div> <div> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process to perform essential job functions and to receive other benefits and privileges of employment If you need an accommodation in order to interview at BigCommerce please let us know during any of your interactions with our recruiting team<p> <p>Learn more about the BigCommerce team culture and benefits at <a href=22httpscareersbigcommercecom22 rel=nofollow target=blank>httpscareersbigcommercecom<a><p> <div><div><img src=httpsremotivecomjobtrack1907090blankgifsource=publicapi alt=>
Speech Language Pathologist School
Company: Epic Special Education Staffing
Location: USA
Posted Apr 17, 2024
Epic Special Education Staffing is offering a contract position for a School Speech Language Pathologist for the 2024-2025 school year in Lawrence, KS. The role is full-time or part-time with a starting hourly pay of $32. Benefits include medical, dental, vision, PTO, holiday pay, 401K match, weekly pay, employee assistance program, wellness program, continuing education reimbursement, license reimbursement, and bonus opportunities. The minimum qualifications include 1 year of verifiable professional experience and a valid School Speech Language Pathologist credential/license in the state of practice.
Technical Program Manager - IT/Security
Company: Chainlink Labs
Location: USA
Posted Apr 16, 2024
Chainlink Labs, a leading developer of the decentralized computing platform Chainlink, is seeking a Technical Program Manager for its IT and Security Team. The role involves managing IT and Security programs, delivering complex technical solutions, and implementing cross-team communication strategies. The ideal candidate should have proven experience in IT and Security projects, strong communication skills, and experience in Agile & Scrum methodologies. The position offers a ground-floor opportunity to shape the future of the IT and Security organization, working closely with Security teams to increase productivity and security.
Quality Assurance Automation Engineer
Company: Creyos
Location: USA
Posted Apr 16, 2024
<p><strong>Quality Assurance Automation Engineer<strong><p><p><p><p><strong>About Cambridge Brain Sciences<strong><p><p>At Cambridge Brain Sciences our fastgrowing team builds and delivers an industry leading global Healthtech solution for practitioners who do important work to support cognitive and brain health Our team includes engineers developers QA and designers from around the world and we want you to engage to develop best practices and innovative solutions for development implementation scalability and security<p><p><p><p><strong>What will you do<strong><p><ul style=> <li style=>Contribute to our manual and automation testing strategy<li> <li style=>Create manual and automation testing scenarios to identify problems and solutions in relation to application features back end data integrity customer and vendor integrations and regulatory compliance requirements<li> <li style=>Develop and maintain functional test cases integration test cases and test artifacts including program code for automated scripts and test data<li> <li style=>Review functional specifications for new and existing features and determine the requirements for executing end to end use cases including manual and automated regression testing<li> <li style=>Adhere to our formal workflow and recommend improvements where appropriate execute manual and automated test cases to validate functionality and regulatory compliance inspect and enhance code quality report test results<li> <li style=>Act as an intermediate tester working closely with our Product team and Tech team to prepare collaborative solutions<li> <ul><p><p><p><strong>Your background includes<strong><p><ul style=> <li style=>35 years of working experience<li> <li style=>Bachelors degree in Computer Science or equivalent<li> <li style=>Independent passionate transparent creative collaborative and flexible<li> <li style=>Excellent understanding and knowledge of software quality assurance practices<li> <li style=>Experience in TDD BDD continuous integration and code review practices<li> <li style=>Experience working in an Agile environment<li> <li style=>Experience with OO programming<li> <li style=>Demonstrated ability to originate and maintain procedures and technical documentations that strikes an appropriate balance between complexity and accessibility able to communicate complex concepts to all audiences irrespective of the subject matter or the readers background<li> <li style=>Extensive hands on experience with Ruby on Rails Capybara Selenium Javascript HTML CSS Cucumber Gherkin Rspec and FactoryBot<li> <li style=>Experience with code repository management<li> <li style=>Experience with ticketing systems and ticketbased workflows<li> <ul><p><p><p><strong>And if you have these skills and knowledge even better<strong><p><ul style=> <li style=>AWS Docker<li> <li style=>Turbo Tailwind Stimulus<li> <li style=>Healthcare industry experience<li> <li style=>JIRA Confluence<li> <li style=>Circle CI<li> <li style=>Bitbucket Git<li> <ul><p><p><p><strong>Our Technology Environment<strong><p><ul style=> <li style=>Application Stack Ruby on Rails HTML5 CSS JavaScript Linux Git<li> <li style=>Bonus AWS amp iOS<li> <ul><p><p><p><strong>Additional Information<strong><p><p>Please note that in accordance with our Company Policy any successful candidate will be required to demonstrate proof of full vaccination against COVID19<p><p><em>At Cambridge Brain Sciences we are building towards a diverse inclusive and equitable workplace to empower and create access and opportunity for all Our leadership and everyone on our team are committed to fostering an environment where you feel respected supported heard and valued We work hard to ensure everyone can reach their full potential<em><p><p><em>Cambridge Brain Sciences is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race colour religion national origin sex sexual orientation gender identity and disability or another legally protected status We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act 2005 AODA Cambridge Brain Sciences will provide accommodations to job applicants with disabilities throughout the recruitment process If you require accommodation please notify us directly at careerscambridgebrainsciencescom and we will work with you to meet your needs<em><p><br><br><div class=h2>About the company<div><br><p>Built for healthcare practitioners Creyos is an online brain health assessment service that takes seconds to set up is engaging and enjoyable for patients and produces a reliable and scientificallyvalidated cognitive assessment report in as little as 15 minutes<p><img src=httpsremotivecomjobtrack1906836blankgifsource=publicapi alt=>