Referral Program Jobs in USA
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Customer Support Specialist
Company: topsteptrader
Location: USA
Posted Feb 14, 2024
Topstep is seeking a user-focused, positive-results-driven individual to join their Trader Support team. The role involves managing user issues across various channels, troubleshooting, and contributing to the company's growth and innovation. The ideal candidate should have a bachelor's degree, 1-2 years of support experience, strong communication skills, and a quick learning ability. Topstep offers competitive benefits, including a professional development budget, mentoring opportunities, and a commitment to fostering an inclusive culture.
Staff Data Scientist
Company: Two Chairs
Location: USA
Posted Feb 13, 2024
<p><em>Weve brought together an exceptional team at the intersection of clinical care technology and design to revolutionize how people connect with and receive care Were united by our collective personal experiences with the mental health care system and a desire to build a better one for everyone With that were excited and honored to have been recognized as one of the <em><a href=22httpswwwprnewswirecomnewsreleasestwochairsrecognizedasa2023bayareabestplacestowork301829188html22 rel=nofollow><em>2023 Bay Area Best Places to Work<em><a><br><br><p> <p><strong><em>About the role<em><strong><p> <p>As a Staff Data Scientist you will be responsible for partnering with our Matchmaker team to build launch and iterate on new versions of our clientclinician matching algorithm Matching is at the heart of Two Chairs experience helping us make highquality matches at scale that drive bestinclass retention in therapy and strong therapeutic outcomes You will partner with technical leaders across the organization to understand our approach towards Matchmaking own the technical implementation of the Matchmaking algorithm and design and implement experiments to improve it In this role you will work closely with other members of the data science and data engineering team and crossfunctionally with Product Engineering Operations and Clinical Leadership This role has the unique opportunity to build technology that directly helps get clients into care faster while making matches that therapists love <strong><em><br><em><strong><p> <p><strong><em><br><em><strong><strong><em>Core Areas of Responsibility<em><strong><p> <ul style=> <li style=><strong>The Matchmaker algorithm 70<strong> <ul style=> <li style=>Your primary job responsibility will be to build launch and iterate on new versions of our Matchmaker algorithm This will include writing production modeling code and collaborating with Software Engineers to implement that code in production You will help us evolve our current algorithm from an internal component of an engineering application to a datascience owned service that is scalable observable improves yield and gracefully incorporates new business functionality Part of this will involve developing an evolved perspective on how our objective function and constraints are framed<li> <ul> <li> <ul> <ul style=> <li style=><strong>Data platform 20<strong> <ul style=> <li style=>You will partner with Data Engineering and DevOps to evolve our ML infrastructure improving our ability to reliably serve production models and compare the impact of different models in statistically valid ways This partnership includes work to generalize our ML infrastructure to serve other use cases at the business<li> <ul> <li> <ul> <ul style=> <li style=><strong>Matchmaker analytics 10<strong> <ul style=> <li style=>You will have the ownership to develop the right set of metrics for evaluating different versions of these algorithms creating a scalable approach for this type of analysis and executing that analysis as new models are tested<li> <li style=>As you learn more about the Matching ecosystem at Two Chairs youll support the Matchmaker team with relevant data and analysis to highlight trends and opportunities in the system<li> <ul> <li> <ul> <p><strong><em>Impact and Success Indicators <em><strong><p> <p><strong>Where youll make an impact in the first 90 days<strong><p> <ul style=> <li style=>Demonstrate full endtoend knowledge of Two Chairs Matching Ecosystem<li> <li style=>Become proficient with the data generated and stored during the Matching process<li> <li style=>Collaborate with engineers and data scientists to begin implementing initial improvements to the algorithm<li> <li style=>Challenge our existing assumptions and constraints bringing a fresh perspective to Two Chairs approach to Matchmaking <li> <ul> <p> <strong>Where youll make an impact in the first year<strong><p> <ul style=> <li style=>Accomplish a vast suite of improvements to the Matchmaker algorithm which help clients get into care much faster while keeping the quality of a match high<li> <li style=>Enable Two Chairs to pursue different supplydemand optimization strategies based on different states insurance partners or client populations<li> <li style=>Be a core contributor to new data science ML platform infrastructure to enable other ML products in the business to more easily be realized<li> <li style=>Contribute to novel research including sharing our research in white papers and publications<li> <ul> <p> <strong>Youll be successful if you have<strong><p> <ul style=> <li style=>Extensive experience developing and maintaining models from discovery stage to production Hands on ML Ops experience and experience with ML in GCP is a plus<li> <li style=>Expertise at framing complex problems<li> <li style=>Experience with supply and demand optimization and iterating on complex objective functions<li> <li style=>Exceptional command of python and relevant ML libraries and tools <li> <li style=>Experience with randomized experimentation at scale<li> <li style=>MS or PhD in Statistics Operations Research Mathematics Computer Science or other quantitative fields or related work experience <li> <li style=>Ability to build strong collaborative partnerships with stakeholders<li> <li style=>Solid analytical thinking with the ability to translate business problems into scoped analytics problems<li> <li style=>A skill in using the right tools to get a job done with maximum efficiency while balancing tradeoffs between speed and accuracy<li> <ul> <p> <p> <p><strong><em>Compensation amp Benefits<em><strong><p> <p>We offer perks and benefits that support the health and wellbeing of our teams including<p> <ul style=> <li style=>Equity in a highgrowth startup<li> <li style=>PTO program including a Winter Office Closing Christmas Day Observed through New Years Day<li> <li style=>Comprehensive medical dental and vision coverage<li> <li style=>Onetime $200 Work from Home reimbursement <li> <li style=>Annual $500 professional development stipend to support your professional development<li> <li style=>Annual $500 subsidized company contribution to your healthcare FSA<li> <li style=>Annual $500 wellness stipend to encourage and support a wellrounded and healthy lifestyle<li> <li style=>Paid parental leave<br><br><li> <ul> <p><strong><em>About Two Chairs<em><strong><p> <p>At Two Chairs we are building a world where everyone has access to exceptional mental health care We do this by bringing people together at the intersection of clinical care technology and design We are passionate about mental health and excited to be a part of a team that is bringing personalized datadriven therapy to California Washington and eventually nationwide<p> <p>Diversity equity and inclusion are the principles guiding how we build our business and teams We encourage interested candidates from diverse backgrounds to apply even if they dont think they meet every expectation of the role<p> <p>Please stay alert to protect yourself from sophisticated job scams during the recruiting process<br>Only emails that come from twochairscom are legitimate recruiting messages We conduct all interviews by phone or Google Video and we will never ask you for money or to download software<br><br>More tips from the FTC to avoid job scams <a href=22httpswwwconsumeraffairscomnewsftcofferstipsonavoidingjobscams041321html22 rel=nofollow>httpswwwconsumeraffairscomnewsftcofferstipsonavoidingjobscams041321html<a> <p> <p> LIRemote LIAS1<p><img src=httpsremotivecomjobtrack1895483blankgifsource=publicapi alt=>
Customer Experience Associate
Company: Myollie
Location: USA
Posted Feb 10, 2024
<div>Ollie was born with the mission of improving the lives of pets and pet parents nationwide We make humangrade pet food tailored for each dogs nutritional needs and deliver directly to our customers doors Through Ollies carefully crafted meals and health services for members dogs can truly live their healthiest happiest lives<div><div><br><div><div>As a member of our growing team youll take part in a company culture that cares deeply about its work and its team members<div><div><br><div><div><b>Come join the Ollie Canine Care team <b><div><div><br><div><div>Ollie is driven to make pets lives healthier by making freshlycooked humangrade food for dogs thats delivered right to our customers doorsteps And our customers want the very best for their dogs Together were hoping to embark no pun intended on some very long healthy journeys for our dogs powered by good fresh food<div><div><br><div><div><b>Thats where you come in<b><div><div><br><div><div>Were looking for new members to join our Canine Care team a smallknit pack that serves Ollies best pups and their parents to our highquality standards We make sure that from box to bowl all our dogs and our customers are having the best experience possible<div><div><br><div><div>This role will report to the Customer Experience Shift Manager While were currently hiring for fully remote positions we will expect to colocate this team in Nashville TN and Salt Lake City UT when the time is appropriate and are seeking candidates in or local to Nashville TN and Salt Lake City UT<div><br><br><div class=h3>Responsibilities <div><li style=>Represent the Ollie brand voice to our current and prospective customers<li><li style=>Deliver a memorable customer experience that helps to build longterm relationships with our pups and their pet parents<li><li style=>Manage customer relationships across multiple channels including emails phones our order management system and more<li><li style=>Accurately track and monitor customer feedback and interactions<li><li style=>Help drive initiatives to accomplish our CX Vision of creating a worldclass genuinely kind customer experience<li><li style=>Develop and lead projects and initiatives that improve the Ollie experience in Canine Care and beyond<li><br><br><div class=h3>About You<div><li style=><b>Put pets first<b> You love dogs and approach every dog with the same empathy and understanding as if it were your own<li><li style=><b>Value patience<b> You leverage your knowledge and communication skills written and oral to provide the best answers to our pup parents many questions<li><li style=><b>Improvisation<b> You like finding new ways to tackle challenges and nothing catches you off guard You prefer guardrails to rules <li><li style=><b>Problem solver<b> Cutting through to the core of a problem and figuring out how to fix it energizes you <li><li style=><b>Fun <b>You dont mind occasional sloppy dog kisses and love sharing memes<li><br><br><div class=h3>Other Experience <div><li style=>Bachelors Degree from an accredited fouryear college or university<li><li style=>Previous experience in customercentric roles retail food service etc<li><li style=>Experience with pets or healthfoods preferred<li><li style=>Experience with Gladly or a similar platform a plus<li><li style=>Interest in working in a petfriendly fastmoving environment <li><br><br><div class=h3>Benefits<div><li style=>Competitive hourly salary and a stake in the company<li><li style=>Sponsored 401k program with employer match up to 4<li><li style=>Comprehensive health coverage including medical dental and vision<li><li style=>Paid parental leave<li><li style=>1week pawternity leave for new dog parents<li><li style=>Ollie subscription for one dog<li><li style=>Inspiring pack members<li><div><br><div><div><br><div><div><i>If youd like to stand out tell us in your cover letter why youre interested in joining Ollie and how your skills match the responsibilities detailed in this posting <i><div><div><br><div><div><i>Ollie embraces diversity and equal opportunity Were committed to building a team that represents a variety of backgrounds perspectives and skills Ollie is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status For individuals with disabilities who would like to request an accommodation please include that in your application<i><div><img src=httpsremotivecomjobtrack1897022blankgifsource=publicapi alt=>
Leader, Onboarding Specialist
Company: Givelify
Location: USA
Posted Feb 13, 2024
<p><span>Givelify is a fintechforgood company where brilliant minds come to power the most loved and trusted online and mobile giving app platform Thanks to over 15 million generous donors weve helped over 66000 nonprofits and places of worship raise nearly $5 billion Together theyre changing their world with kindness and generosity <span><span> <span><span> <span><p> <p><span>Inc 5000 the Stevies® Awards Gartner Forbes and many more have recognized our story innovations and achievements Our awardwinning team builds products and experiences that put more good into the world We love to take on big challenges because we know our work matters<span><span> <span><p> <p><span>Come make an impact at one of the fastestgrowing private companies in the US Be part of a talented team of bighearted individuals earning competitive pay with excellent benefits <span><p> <p><strong>About your role<strong><p> <p><span><span>We are looking for<span><span> a leader of our <span><span>onboarding specialists <span><span>within <span><span>our Customer Success and Experience team<span><span> <span><span>The goal is to<span><span> help new organizations Giving Partners become <span><span>successful customers and strong <span><span>advocates<span><span> for Givelify<span><span> Giving Partners are the nonprofits and places of worship that champion various causes<span><span> Our donors connect with Giving Partners to <span><span>do <span><span>more good<span><span> <span><span>The Onboarding Specialist Team is challenged with motivating and guiding new Giving Partners <span><span>and latestage prospects <span><span>to realize the <span><span>initial<span><span> value with Givelify as the first step <span><span><span><span>of driving overall lifetime value <span><span><span> <span><p> <p><span><span>You will be challenged to <span><span>build and lead a team of onboarding specialists<span><span> and <span><span>to <span><span>drive<span> <span>critical stages<span><span> in the lifecycle of our Giving Partners<span><span><span> <span><p> <p><strong><span>Your team<span><strong><p> <p><span><span class=TextRun lang=ENUS><span class=NormalTextRun>In the position you will be a critical frontline team leader<span><span class=NormalTextRun> for a <span><span><span class=TextRun lang=ENUS><span class=NormalTextRun>premier<span><span><span class=TextRun lang=ENUS><span class=NormalTextRun> SaaS mobile app platform that <span><span class=NormalTextRun>provides<span> <span><span class=TextRun lang=ENUS><span class=NormalTextRun>donor engagement <span><span class=NormalTextRun>and<span><span class=NormalTextRun> campaign management capabilities analytics AIdriven insights scorecards personalized recommendations and more<span><span><span><p> <p><strong><span>The Leader Onboarding Specialist will get to <span><strong><p> <ul style=> <li style=><span>Build and manage a team responsible for successfully onboarding new customers neutralizing any remaining objections and maximizing initial realized value for customers<span><li> <li style=><span>Drive processes to motivate latestage prospects<span><span> to sign up for Givelify successfully<span><li> <li style=><span>Manage and report on individual and team KPIs and achievements<span><li> <li style=><span>Led by example by serving as a playercoach<span><li> <li style=><span>Provide customer feedback as a part of a voice of the customer program that informs the roadmap identifies new opportunities to drive value and leads to improved outcomes for Givelify and its customers<span><li> <ul> <p><strong><span>To be successful in this role youll also <span><strong><p> <ul style=> <li style=><span>Track metrics to make datainformed decisions and recommendations about onboarding strategy<span><li> <li style=><span>Work with CSampE leadership and other leaders to set goals metric targets and strategies for the Onboarding Team<span><li> <li style=><span>Conduct team and individual performance reviews to drive consistent achievement of the team identify opportunities for improvement and celebrate success<span><span> <span><li> <li style=><span>Coach and train the team to position Givelifys value to new Giving Partners and latestage prospects sell through objections demonstrate Givelifys platform and drive advocacy for Givelify<span><li> <li style=><span>Help troubleshoot product or workflow issues to improve customer satisfaction during onboarding and tailor the solution to meet their needs<span><li> <li style=><span>Collaborate with CSampE Strategic Partnerships Sales Marketing Product and Operations teams to scale effective onboarding techniques and processes develop customerfacing collateral and new techniques to improve onboarding<span><li> <ul> <p><strong><span>Your experience<span><strong><strong><span> <span><strong><span> <span><p> <ul style=> <li style=><span>3+ years of experience leading sales development SDR customer onboarding customer success sales engineering or technical sales<span><span> <span><li> <li style=><span>Proven ability to develop processes and teach others to sell through training or product demonstrations to clients<span><li> <li style=><span>Skilled in using qualitative and quantitative data to report and drive performance and to inform strategy<span><span> <span><li> <li style=><span>Experienced in using sales or customer pipeline reviews to drive performance and assist team members in achieving KPIs<span><li> <li style=><span>Exposure to SaaS digital marketing or other technical solutions<span><li> <li style=><span>Tech savviness and the ability to learn new products and processes quickly and constantly<span><span> <span><li> <li style=><span><span>Learning mindset curious bold selfaware and humble to understand the donor segments faith and nonfaith organizations<span><span><span> <span><li> <li style=><span>Proven ability to establish professional rapport and influence customers over email video or phone<span><li> <li style=><span>Customercentric and highly motivated to ensure customer success<span><li> <li style=><span>Driven to achieve goals and target KPI<span><li> <ul> <p><strong><span>Your superpowers<span><strong><strong><span> <span><strong><p> <ul style=> <li style=><span>Experience with selling to working with or volunteering for nonprofits or places of worship<span><span> <span><li> <li style=><span>Experience in both startups and established companies<span><li> <li style=><span>Salesforce or HubSpot proficiency as a user<span><li> <ul> <p><strong>Our Culture<strong><p> <p><span>We are a virtual team of awardwinning and highperforming professionals who innovate and collaborate to fulfill our mission to instantly connect people to causes that matter most to them so they can change their world with kindness and generosity Our four keys to success integrity heart simplicity and wow fuel our passion to be recognized among the tech industrys most inclusive and purposedriven workplaces <span><span> <span><p> <p><span>We are steadfast in our conviction to overcome challenges while performing meaningful work alongside some of the most brilliant minds and biggest hearts It propels our growth as individuals and as a team We are committed to respecting each other in our workplace firmly believing diversity is our strength <span><span> <span><span> <span><p> <p><span>At the heart of everything we do are our giving community our donors and our partner organizations We lean on research and humancentered design to consistently push the envelope and innovate our products and customer experiences <span><span> <span><p> <p><span>We take great pride in providing competitive pay full benefits to help care for you today and in the future amazing perks including flexible PTO and most importantly the opportunity to put passion and purpose front and center<span><span> <span><p> <p><strong>About Givelify<strong><p> <p><span class=TextRun lang=ENUS><span class=NormalTextRun>Givelify is the most loved and trusted online and mobile giving platform Along with its powerful donation management system its the fastestgrowing technology for advancing generosity in the world We instantly connect people to their hearts impulse to do good with awardwinning products and experiences A global community of more than 15 million generous people support their favorite churches places of worship nonprofits and causes with nearly $5 billion in donations across more than 66000 organizations Givelify leads all giving apps on the App Store and Google Play Store with more than 103000 verified authentic reviews with an average 49 out of 5star rating Learn more at <a class=clink href=22httpgivelifycom22 rel=nofollow target=blank>Givelifycom<a><span><span><p> <p><strong><span>Ready to build worldclass products Apply today<span><strong><p><img src=httpsremotivecomjobtrack1897263blankgifsource=publicapi alt=>
Client Experience Manager
Company: Movable Ink
Location: USA
Posted Feb 11, 2024
<div class=contentintro> <div class=cmessagekitgutter> <div class=cmessagekitgutterright> <div class=cmessagekitblocks> <div class=cmessagemessageblocks> <div class=pblockkitrenderer> <div class=pblockkitrendererblockwrapper> <div class=prichtextblock> <div class=prichtextsection>Movable Ink scales content personalization for marketers through dataactivated content generation and AI decisioning The worlds most innovative brands rely on Movable Ink to maximize revenue simplify workflow and boost marketing agility Headquartered in New York City with close to 600 employees Movable Ink serves its global client base with operations throughout North America Central America Europe Australia and Japan<div> <div> <div> <div> <div> <div> <div> <div> <div> <p>The Client Experience Manager CXM works with Movable Ink clients to ensure success using our platform and helps world class brands achieve measurable ROI lifts with Intelligent creative As a CXM at Movable Ink you will operate strategically and with a level of autonomy while working with a variety of world class brands across many verticals and use a technology that truly works alongside a stellar product and solutions team Not to mention you will get to do all of this while working alongside the most talented CX org in a collaborative environment that invests in its talent and culture<p> <p><strong>Responsibilities <strong><p> <ul style=> <li style=>You will be the day to day point of contact for a book of business communicating and collaborating through campaigns and projects and holding regularly scheduled calls with clients when applicable with a healthy level of autonomy<li> <li style=>Act as the internal point of contact for updates on account health and escalating churn risks as needed<li> <li style=>Collaborate positively with the Sales team to identify and foster upsell and crosssell opportunities within existing clientbase<li> <li style=>Act as an internal project manager for custom technical solutions for your clients partnering closely with solutions developers engineers architects and product owners<li> <li style=>Independently lead interactive brainstorming sessions to find new and innovative ways to use our technology conceive develop and execute clientspecific email marketing strategies<li> <li style=>Posses a comprehensive understanding of clients business program goals and objectives drive strategic use cases to ensure Movable Inks software drives measurable and scalable value<li> <li style=>Instill testing best practices to prove ROI value of Movable Ink<li> <li style=>Maintain a best in class retention rate and realize growth within your covered book of business<li> <li style=>Train andor mentor other team members as needed<li> <ul> <p><strong>Qualifications<strong><p> <ul style=> <li style=>2+ years of Account Management Client Services or Digital Marketing Experience<li> <li style=>Experience building relationships to grow business Clients think of you as a partner not just a vendor<li> <li style=>Domain knowledge of two or more of the following SaaS mobile ESPs APIs marketing automation marketing analytics or programming<li> <li style=>Familiarity with HTML and CSS<li> <li style=>Proven knowledge of key digital marketing metrics and strategies that can increase engagement web display mobile email etc<li> <li style=>Experience presenting and influencing client audiences <li> <ul> <p>The base pay range for this position is $70000$85000year which can include additional ontarget commission paybonus The base pay offered may vary depending on jobrelated knowledge skills and experience Stock options and other incentive pay may be provided as part of the compensation package in addition to a full range of medical financial andor other benefits depending on the position ultimately offered<p> <div class=contentconclusion> <p>Studies have shown that women communities of color and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification We are committed to building a diverse and inclusive culture where all Inkers can thrive If youre excited about the role but dont meet all of the abovementioned qualifications we encourage you to apply Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger<p> <p>We welcome and employ people regardless of race color gender identity or expression religion genetic information parental or pregnancy status national origin sexual orientation age citizenship marital status ethnicity family or marital status physical and mental ability political affiliation disability Veteran status or other protected characteristics We are proud to be an equal opportunity employer<p> <div> <img src=httpsremotivecomjobtrack1896964blankgifsource=publicapi alt=>
Associate, Digital Communications
Company: Climatepower
Location: USA
Posted Feb 09, 2024
<div><b style=fontsize 12pt>About Climate Power<b><div><div><br><div><div><span style=fontsize 12pt>Climate Power is an independent strategic communications and paid media operation focused on building political will and public support for bold climate action Founded by the Center for American Progress Action Fund League of Conservation Voters and Sierra Club Climate Power integrates hardhitting research polling state and national earned media digital and paid media to influence the national conversation embolden leaders to take immediate bold climate action and expose climate deniers and their oil and gas lobby allies <span><div><div><span style=fontsize 12pt>Learn more about our organization and work here <span><a class=postingslink href=httpsdocsgooglecompresentationd1wRvelOMWqq5v5PiNWLUkWhc0isFBfiCaiWnMLkJUgeditusp=sharing rel=nofollow style=fontsize 12pt>Climate Power Who We Are<a><div><div><br><div><div><b style=fontsize 12pt>About This Role<b><div><div><br><div><div><span style=fontsize 12pt>Climate Power has an immediate opening for a creative and nimble Associate Digital Communications to help execute a smart targeted digital communications program across social and web channels to win the online narrative and further climate action The Associate Digital Communications will report to the Digital Communications Director assisting in implementing creative effective content building online engagement and developing rapid response strategies across various platforms <span><div><br><br><div class=h3>Primary Responsibilities<div><li style=>Work with the Digital Communications Director and digital team to develop and execute content engagement and rapid response strategies for Climate Powers social media platforms and websites <li><li style=>Manage daily social media content creation and scheduling across various platforms ensuring alignment with content calendars and strategic goals while also coordinating with the creative team to generate visual and video content for distribution<li><li style=>Respond to breaking news and engage with partners on specific platforms identifying opportunities for Climate Power to participate in key national moments and drive online conversations<li><li style=>Serve as the primary contact for website updates including landing pages and Advisory Board updates<li><li style=>Support livestreamed events by developing plans drafting copy clipping videos and coordinating creative requests<li><li style=>Assist in creating tailored messaging resources like toolkits for policymakers partner organizations and grassroots audiences <li><div>Additional responsibilities may be assigned as need and capacity dictate<div><br><br><div class=h3>Essential Qualifications<div><li style=>1+ years of experience in communications digital communications or social media strategy with a strong track record in conveying complex ideas in simple terms<li><li style=>Exceptional written verbal and interpersonal communication skills including a keen instinct for resonating with online audiences and advocating for climate action<li><li style=>Proficient writing editing and proofreading abilities demonstrating meticulous attention to detail<li><li style=>Effective task and workflow management skills with the ability to collaborate in a fastpaced team environment prioritize projects and meet deadlines<li><li style=>Selfmotivated problem solver with a commitment to climate advocacy and a plus if experienced in social media analytics and video clipping software like Sprout and SnapStream<li><div>If you do not meet all of the requirements and believe you are a good fit we encourage you to apply but be sure to uplift all experience that aligns with both our essential and desired qualifications<div><br><br><div class=h3>Location amp Hours of Operations<div><li style=>Climate Power is a remotefirst organization based in Washington DC This position can be located anywhere in the United States but must be able to work Monday Friday 9 am 6 pm EST plus weekends and evenings as the work dictates <li><br><br><div class=h3>Compensation<div><li style=>Climate Power offers a competitive compensation package including an experiencebased salary please ensure that all relevant experience is included on your resume and comprehensive benefits including the following<li><li style=>Medical Dental and Vision insurance 100 paid for employee 50 for their dependents<li><li style=>Unlimited Paid Time off including every other Friday and extended summer fall and winter breaks<li><li style=>401k with 5 match<li><li style=>Education Assistance including student loan repayment program<li><li style=>Sabbatical Leave<li><li style=>Employee Assistance Program<li><li style=>Monthly Tech Allowance<li><li style=>Cell Phone Stipend<li><li style=>Work From Home Stipend for home office furniture<li><li style=>Employee Wellness amp Treat Yourself Funds<li><div><b style=fontsize 12pt>Our Hiring Timeline and Process<b><div><div><br><div><div><span style=fontsize 12pt>We are accepting applications on a rolling basis and will continue to interview until the position is filled posting will remain up until the position is filled<span><div><div><br><div><div><span style=fontsize 12pt>An ideal start date would be on or before <span><b style=fontsize 12pt>March 1 2024<b><div><div><br><div><div><span style=fontsize 12pt>Our interview process will involve 3 rounds of interviews ranging in length from 3060 minutes All interviews will be conducted via Google Meets or Zoom Successful candidates who move forward in the hiring process will be invited to complete a skills assessment activity for which they will receive compensation and undergo a vetting process including reference and background checks to ensure cultural and political alignment<span><div><div><br><div><div><b style=fontsize 12pt>Climate Power is committed to fostering cultivating and preserving a culture of diversity equity and inclusion<b><span style=fontsize 12pt> <span><div><div><br><div><div><span style=fontsize 12pt>We are an equalopportunity employer and welcome applications from all qualified candidates regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation or sexual orientation <span><div><div><br><div><div><span style=fontsize 12pt>Additionally Climate Power is committed to the full inclusion of all qualified individuals As part of this commitment Climate Power will ensure that persons with disabilities are provided reasonable accommodations for the interview and hiring process <span><div><div><br><div><div><span style=fontsize 12pt>If reasonable accommodation is needed in the interview process please <span><a class=postingslink href=mailtoaccessibilityclimatepowerus rel=nofollow style=fontsize 12pt>accessibilityclimatepowerus<a><span style=fontsize 12pt> <span><b><u style=fontsize 12pt>Requests for updates in the hiringinterview process should not be sent to this email<u><b><div><img src=httpsremotivecomjobtrack1894424blankgifsource=publicapi alt=>
Enterprise Systems Engineer II (Productivity & Collaboration Engineer)
Company: Aledade
Location: USA
Posted Feb 13, 2024
Aledade, a leading public benefit corporation in healthcare, is seeking an Enterprise Systems Engineer II to focus on productivity and collaboration tools such as Monday.com, Jira, Miro, and Slack. The ideal candidate will have 6+ years of IT system administration experience, proficiency in cloud productivity platforms, and excellent customer service skills. The role involves engineering and automating productivity services, collaborating with various technical teams, and developing integrations. Aledade offers a flexible work environment, competitive benefits, and a commitment to diversity and inclusion.
Program Manager
Company: Ascellatech
Location: USA
Posted Feb 10, 2024
Ascella Technologies is seeking a Program Manager with extensive experience in managing business applications, preferably in a federal agency. The role involves managing multiple vendors, cross-functional projects, and large-scale applications. The ideal candidate should have a Bachelor's Degree, PMP Certification, Agile experience, and strong communication skills. Ascella offers a competitive salary, benefits, and a collaborative work environment that values innovation, lifelong learning, customer satisfaction, open communication, and inclusivity.
Program Manager
Company: Ascellatech
Location: USA
Posted Feb 10, 2024
<p>We are currently seeking a <strong>Program Manager<strong> to manage OampM on a suite of business applications at a cabinetlevel agency The role is a handson position working in an Agile environment The management of the suite of applications is critical to the Agencys mission every day of the year The Program Manager plays an essential role in several work streams as they will interface with many IT systems<p> <p>The Program Manager position will require both management and technical skills see below to be successful Also <span style=textdecoration underline>experience as a federal contractor is essential<span> The position requires a solid understanding of the agencycontractor relationship as this position involves interaction with numerous federal managers and other contracting companies Thus the Program Manager needs strong communication skills <p> <div class=h2>What you will be doing<div> <ul style=> <li style=>Mastering the current contractperformance work statement <li> <li style=>Serving as the governments primary POC and providing overall leadership and guidance for all contractor personnel assigned to the task order<li> <li style=>Serving as the responsible person that interfaces with the government and project team for all matters performance application contractual<li> <li style=>Creating contract deliverables and having accountability for contract deliverable submissions<li> <li style=>Ensuring adherence to quality standards and reviewing project deliverables<li> <li style=>Reviewing and approving invoices<li> <li style=>Developing detailed work plans schedules road maps milestone estimates resource plans and status reports<li> <li style=>Managing and updating the project roadmap of major businesstechnical initiatives<li> <li style=>Updating agency SDLC documents<li> <li style=>Conducting project meetings and being responsible for project tracking and analysis<li> <li style=>Managing staff performance and reviewing and approving timekeeping records<li> <li style=>Participating in business development efforts as required<li> <ul> <div class=h2>What you need to be considered for this role <span style=textdecoration underline><em>required<em><span><div> <ul style=> <li style=>Bachelors Degree from an accredited college or university<li> <li style=>5+ years of program management experience<li> <li style=>PMP Certification<li> <li style=>Experience managing competing multiple vendors crossing functional technology and infrastructure projects simultaneously <li> <li style=>Agile experience <li> <li style=>Enterprise transformation experience <li> <li style=>Ability to execute strategy and deliverables for multiple clients and executives <li> <li style=>Previous experience with managing largescale applications<li> <li style=>Effective organizational planning and time management skills ability to adapt and manage multiple priorities effectively in a fastpaced challenging environment<li> <li style=>Expert communication skills ability to communicate effectively in verbal and written formats this skill is of utmost importance to be considered for this position<li> <li style=>Strong attention to detail and ability to produce highquality accurate reports<li> <li style=>Ability to work independently and with minimal supervision<li> <li style=>Ability to maintain the highest level of professionalism confidentiality and integrity while dealing directly with internal and external customers<li> <li style=>US citizenship or a Green card Holder and be willing to undergo a background investigation<li> <ul> <div class=h2>What makes you stand out from the crowd<em> desired<em><div> <ul style=> <li style=>Masters Degree or higher<li> <li style=>Technical certifications including CSM ITIL etc<li> <li style=>SDLC experience of any type<li> <li style=>Software release management<li> <ul> <div class=h2>About Us<div> <p>Ascella Technologies Inc Ascella is a minorityowned Small Business that was founded in 2002 with the mission to deliver valueadded services and technologybased solutions that generate real results for Federal agencies Since our founding Ascella has provided a wide range of financial management accounting system data analytics optimization Agile and IT support services to various Federal agencies<p> <p>Ascella is continuously growing and looking for team members that can help us continue to deliver valueadded technologybased solutions Ascellas continued success is a reflection of our passion for people We hire individuals with valuable experiences and we strive to place people in roles that let them fully utilize their talents and flourish With Ascella <em><strong>Your Success is Our Commitment<strong><em><p> <div class=h2><br>What makes Ascella employees great<div> <ul style=> <li style=><em><strong>Innovative Thinkers<strong><em> From small suggestions to large goals employee voices are heard and acknowledged We encourage employees to come up with creative ideas and give everyone the opportunity to help us define how we do things You will have the opportunity to solve real business problems and be challenged to come up with innovative solutions<li> <li style=><em><strong>Lifelong learners<strong><em> We value lifelong learners who are excited about professional development and personal growth At Ascella employees are part of a company and a culture that encourages continuous improvement of both the organization and our employees You will work in a collaborative environment with an experienced highly capable team that learns from each other and you will be both challenged and supported in your efforts to learn and grow<li> <li style=><em><strong>CustomerCentric<strong><em> Ascella is committed to complete customer satisfaction on every project Our employees provide our customers with excellent service proactively coming up with solutions to current and anticipated needs The customer experience is an integral part of our mission and values and you will work alongside people who are focused and dedicated to the commitment of customer satisfaction<li> <li style=><em><strong>Open Communicators<strong><em> Transparency and communication are important to us at Ascella We have an open door policy and our employees ask questions and share information on a regular basis We believe in aligning employee work with overall company objectives and being open about our strategic plan and what we are trying to achieve We encourage regular feedback and appreciate employee input on whats working and whats not so we can initiate discussions about how to improve our processes<li> <li style=><em><strong>Inclusive<strong><em> At Ascella we encourage and embrace diversity in our workforce We are committed to being an inclusive organization where all employees feel valued respected and engaged Our employees have an array of talents ideas and experiences that help foster creativity and innovation and drive our success<li> <ul> <p><p> <p><strong>Position <strong>Program Manager<br><strong>Location<strong> Washington DC Fully Remote<br><strong>Base Compensation <strong>We offer a competitive salary and benefits package and we are open to discussing compensation based on your qualifications and experience<br><strong>Other Compensation<strong> 4 contribution to 401k performance bonus profitsharing<br><strong>Paid Time Off <strong>16 days PTOyear 11 holidaysyear<br><strong>Benefits<strong> Medical Dental Vision Life Disability 401kand more<br><em><strong>Position is open until filled applications accepted on an ongoing basis<strong><em><p> <p><p> <p><strong>Equal Employment Opportunity Statement<strong><br><em>Ascella Technologies is an Affirmative ActionEqual Opportunity Employer We believe that no one should be discriminated against because of their differences such as age disability ethnicity gender gender identity and expression religion or sexual orientation We provide equal employment opportunities to all qualified candidates without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status or any other characteristic protected by law Ascella Technologies is committed to providing veteran employment opportunities to our service men and women<em><p> <img src=httpsremotivecomjobtrack1895509blankgifsource=publicapi alt=>
Delivery Program Manager
Company: Five9
Location: USA
Posted Feb 10, 2024
<div class=contentintro> <p><img alt= height=50 src=22httpswwwfive9comthemescustomfive9themeimageslogosvg22 width=95><p> <p>Join us in bringing joy to customer experience Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide <p> <p>Living our values everyday results in our teamfirst culture and enables us to innovate grow and thrive while enjoying the journey together We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves <p> <div> <p> <p> <div> <div class=Paragraph>As a key contributor to the Professional Services Team the ideal candidate will be a passionate selfmanaged individual who can work well with a cohesive team to help delight customers and grow business<div> <div class=Paragraph> <div> <div class=Paragraph><strong><em>We are actively building our pipeline for future opportunities which could be six to nine months away We welcome applicants that understand this position is for future openings <em><strong><div> <div> <div> <div> <div><strong>Key Responsibilities<strong><div> <ul style=> <li style=>Lead and manage all daytoday operational and tactical aspects of multiple Implementation projects<li> <li style=>Effectively communicate plans progress and status updates to both internal staff and customer stakeholders<li> <li style=>Collaborate with associated project managers and partners to ensure a streamlined implementation of all products<li> <li style=>Identify project risks and implement appropriate mitigation plans<li> <li style=>Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization<li> <li style=>Maintain and update all internal applications associated with implementation projects<li> <li style=>Articulate the value of Five9s Professional Services through presentations demonstrations and open discussion with customers<li> <ul> <div><strong>Key Qualifications<strong><div> <ul style=> <li style=>Minimum of 57 years in an Implementation Professional Services Project Management or Technical Consulting position Call Center industry experience is highly desired<li> <li style=>Heavy experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight andor direction<li> <li style=>Experience managing implementations of Five9 TDM andor VoIP Call Center solutions Genesys Avaya Cisco Aspect LiveOps Contactual InContact Interactive Intelligence andor CosmoCom is highly desired<li> <li style=>Strong knowledge of CRM and Lead Management solutions Salesforce Siebel NetSuite RightNow Leads360 andor LeadMailbox is desired<li> <li style=>Must be willing to travel up to 10 or as needed regionally with some national and international travel possible valid passport required<li> <li style=>Excellent verbal and written skills required<li> <li style=>BABS or equivalent experience is required<li> <li style=>PMP or PRINCE2 Certification preferred<li> <ul> <div> <div> <div><strong>Key Skills<strong><div> <ul style=> <li style=>Must possess a strong combination of project management skills technical call center expertise and client development<li> <li style=>Must be an expert at developing and maintaining positive and productive relationships with clients impeccable communication skills and ability to understand clients needs is imperative<li> <li style=>Must be a natural leader Able to build collaborative relationships with supervisors and peers Able to delegate responsibilities with ease Able to provide constructive feedback and praise Able to understand and educate others<li> <li style=>Strong knowledge of SaaS Networking Internet concepts CRM WFM PBX Dialer ACD CTI VoIP IVRVRU and Call Center practices Experience with WFO Applications is a plus<li> <li style=>Must be strategic thinker Able to understand the BigPicture Able to think quickly and adeptly when solving complex problems Exceptional with time management and organization<li> <li style=>Bilingual skills a plus<li> <ul> <p> <p> <p> This role is fully remote for candidates who reside at least 50 miles away from our San Francisco or San Ramon office locations For candidates who reside within 50 miles of our San Francisco or San Ramon locations this role will be Hybrid <p> <p> <p> <p>LIFI<p> <p> <p> <div class=contentconclusion> <p>Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills The more inclusive we are the better we are Five9 is an equal opportunity employer <p> <p>View our privacy policy <a href=22httpswwwfive9comptptlegal22 rel=nofollow target=blank>httpswwwfive9comptptlegal<a> <br>California residents view our Privacy Notice here <a href=22httpswwwfive9comlegalcandidatenoticeca22 rel=nofollow>httpswwwfive9comlegalcandidatenoticeca<a> <p> <p>Note Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9 <p> <p> <p> <p>Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom Germany Philippines Portugal and Australia <p> <div> <img src=httpsremotivecomjobtrack1895705blankgifsource=publicapi alt=>
VP of Product Management
Company: Stellar Cyber
Location: USA
Posted Feb 14, 2024
Stellar Cyber, a fast-growing cybersecurity company, is seeking a VP of Product Management with a startup mindset and cybersecurity expertise. The role involves leading product strategy, driving innovation, and collaborating with cross-functional teams. The ideal candidate should have a deep understanding of cybersecurity technologies and market trends, along with excellent communication and leadership skills. The company offers a range of benefits, including pre-IPO stock options, medical care, and a rewards and recognition program.
Technology Resilience Analyst
Company: D-ploy
Location: USA
Posted Feb 12, 2024
<p><p><p>Dploy is an <strong>IT<strong> and Engineering Solutions company with operations throughout the EMEA region including Switzerland Germany Czech Republic Austria UK as well as the USA <p><p>We pride ourselves on delivering innovative and superior services and solutions to numerous industryleading clients By building relationships and trusted partnerships within the <strong>IT<strong> community we optimize our customers <strong>IT<strong> productivity and contribute to the organizations success and value<p><p>We are interested in talking to engaging flexible and solutionoriented individuals who are looking to become a part of a dynamically growing and international organization We are focused on creating value where <strong>IT<strong> counts join us<p><p><p><div class=h3>Tasks and Responsibilities<div><p>The Technology Resilience Analyst will deliver various work packages related to the application migration projects You will be responsible for executing tasks related to performing an IT Business Impact Analysis of applications to identify the most critical ones<p><p>You will perform the review of Technology Resilience plans provide advice to application owners on the defensive controls to apply to their critical assets and ensure onboarding into the Cyber Crisis plans<p><p> <p><p>Responsibilities<p><ul style=> <li style=>Conduct critical asset assessments to identify and evaluate the importance and vulnerabilities of key assets<li> <li style=>Facilitate IT Business Impact Analysis workshops to determine the impact of potential disruptions on business operations<li> <li style=>Review existing Tech Resilience plans to ensure alignment with best practices and regulatory requirements<li> <li style=>Provide advisory services on Operational Recovery plans Disaster Recovery plans IT Service Continuity plans and Cyber Recovery CARBON<li> <li style=>Advise on Critical Asset IMF Information Management Framework controls to ensure the security and protection of critical assets<li> <li style=>Assist in the onboarding process of Cyber Crisis management by providing guidance and support<li> <li style=>Verify Tech Resilience plans stored in repositories to ensure accuracy and completeness<li> <li style=>Provide support for BAU Business as Usual Tech Resilience activities as needed<li> <ul><p><strong>Requirements<strong><p><ul style=> <li style=>A degree or relevant certification in a field such as Information Technology Risk Management Cybersecurity<li> <li style=>Good knowledge and understanding of Technology Resilience concepts practices and methodologies<li> <li style=>Experience in conducting risk assessments ideally focused on IT Business Impact Analysis or threat modelling<li> <li style=>Familiarity with reviewing and evaluating Technology Resilience plans such as Operational Recovery Disaster Recovery IT Service Continuity and Cyber Recovery planning<li> <li style=>Understanding of defensive controls for critical assets aligned with NIST and ISO best practices<li> <li style=>Detailoriented with strong analytical skills<li> <li style=>Good communication and interpersonal skills<li> <li style=>Ability to work independently and collaboratively in a team environment<li> <ul><ul style=><li style=>Fluent in English<li><ul><p><strong>Benefits<strong><p><ul style=> <li style=>Broad range of activities tasks and projects<li> <li style=>Flexible working conditions<li> <li style=>Vouchers Bday voucher wedding and new born surprise<li> <li style=>Fishing for Friends program our referral program<li> <li style=>Refreshments in the Dploy office<li> <li style=>Further development and professional advancement <li> <li style=>Friendly and international working environment <li> <li style=>Companysponsored events<li> <li style=>Competitive salary and various benefits<li> <ul> <p><i>Is <i><strong><i>IT<i><strong><i> in your DNA<i><p><br><br><div class=h2>About the company<div><br><p>Dploy is an <strong>IT<strong> and Engineering Solutions company with operations throughout the EMEA region including Switzerland Germany Czech Republic Austria UK as well as the USA<p> <p>We pride ourselves on delivering innovative and superior services and solutions to numerous industryleading clients By building relationships and trusted partnerships within the <strong>IT<strong> community we optimize our customers <strong>IT<strong> productivity and contribute to the organizations success and value<p> <p>We are interested in talking to engaging flexible and solutionoriented individuals who are looking to become a part of a dynamically growing and international organization We are focused on creating value where <strong>IT<strong> counts join us<p><img src=httpsremotivecomjobtrack1894810blankgifsource=publicapi alt=>