Remote Jobs in Chicago, IL
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Social Media Manager
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Aug 12, 2023
original text, photos, videos, etc.) Lead and project-manage social media influencer program Monitor all social media channels, responding to comments, messages and other customer inquiries in a timely manner Develop and implement social media strategy and editorial calendar Oversee, develop and execute cohesive design/look and feel, and content strategy for each social media profile Conduct social listening to assess trends and competitor landscape Collaborate with marketing, communications and other staff to generate original social media campaigns and content Keep up with the ever-changing social media outlets, design tools, applications and trending tactics Track specific campaigns, as well as broad social media performance. Set specific objectives, understand and meet KPIs, provide regular reporting to leadership Suggest and implement new projects to develop brand awareness, such as promotions and competitions Align content with audience demographics and business goals for each platform Coordinate and/or conduct photo and video shoots for social media Requirements 3+ years of proven work experience in social media In-depth knowledge of social media platforms (TikTok, LinkedIn, Instagram, Facebook, etc.) 4-year degree in a relevant field or equivalent experience Experience with social media monitoring and posting platforms such as Sprout Social Hands-on experience creating and executing creative content (text, image and video) Ability to design content, with basic shooting and editing skills for photo and video Self starter with exceptional drive and ability to collaborate across teams Experience developing and executing a strategic social media plan Excellent written and verbal communication skills Ability to multitask and work under tight deadlines Ability to break down complex concepts into conversational, engaging and easy-to-understand language Preferred RequirementsExperience in the cybersecurity or technology spaceBenefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. You must be a self-starter with big ideas who is excited to generate content daily across all platforms, manage high-profile social media initiatives, ensure a long-term strategic vision and see tasks to completion in a timely manner.Responsibilities Plan, create and publish engaging content daily (e.g. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. An individual in this role will know how to navigate social media outlets and draw attention through innovative and creative content. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Join one of the fastest-growing Cybersecurity companies and gain valuable skills working as a social media coordinator to drive growth, business intelligence and efficiency.About KeeperKeeper Security is transforming cybersecurity for people and organizations around the world. Learn more at KeeperSecurity.com.About the JobJoin an elite team of highly skilled communications powerhouses and play a pivotal role in being a voice for Keeper.
Collections Representative (Remote)
Company: Enova
Location: Chicago, IL
Posted Aug 13, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. California Applicants: Click here to review our California Privacy Policy for Job Applicants. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. You will need to be resilient and comfortable working with customers through difficult situations. Responsibilities: Effectively handle inbound and outbound calls to customers regarding overdue loan paymentsUtilize problem solving skills to find customer specific solutions for delinquent accountsEnsure superior customer service through excellent verbal and written communicationMaintain accurate, up-to-date information for customer accountsRequirements:2+ years Collections or Inside Sales experienceStrong verbal and written communication skills so you can connect with customers over the phone and take clear notes in our computer systemA desire to create a top-notch customer service experienceThe capability to independently problem solveAbility to balance multiple priorities and effectively handle changing situationsAbility to deescalate complex customer interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingComputer proficiency and accurate data entry skills requiredBI-RemoteBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. After you finish training, you will reach out to customers and identify solutions to help make consistent loan payments. As a Collections Representative, you will become an expert in one particular brand over the course of our 4 week training program. This position is a fully remote position but candidates must be based either within 100 miles of Chicago, IL or South Jordan, UT or in IA, MO, WI, and WY. About the role:Enova has several different consumer lending brands, each with their own unique offerings and customer requirements.
Finance Associate/Sr. Associate - FP&A Strategy (Hybrid)
Company: Enova
Location: Chicago, IL
Posted Aug 12, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. California Applicants: Click here to review our California Privacy Policy for Job Applicants. However, we are not able to sponsor visas or take over sponsorship at this time.Reports to:Financial Planning & Analysis (FP&A) DirectorAbout the Role:Enova is currently searching for an ambitious Associate/Senior Associate to join our Finance team. As an Associate/Senior Associate, you'll be a financial analysis expert with sharp business acumen, thriving in a fast-paced, innovative environment, who will be expected to partner across the organization at all levels to drive strategic growth, optimize balance sheet structure, own key strategic projects and analyses, and create shareholder value. This is a broad and demanding role perfect for finance and strategy professionals with a diverse background looking for a new and exciting challenge. Responsibilities:Drive profitable company growth by owning and facilitating execution across the organization of unit economics and return on invested capital analysisDevelop and analyze company long-term forecasts and scenario planning through collaboration with key stakeholdersCollaborate with Capital Markets, Corporate Development, external advisors, and business unit leadership to evaluate financing options and the strategic and financial impacts of acquisitions and new initiativesFacilitate strategic and tactical decision making by developing high-impact analyses assessing potential portfolio adjustments, new product and market opportunities, and relevant industry trends to support prioritization and optimization of capital investment Partner with department heads to pursue optimal cost structure through close evaluation of costs necessary to support organizational goalsDevelop and update materials to communicate company achievements, strategy, and outlook to internal and external stakeholders Requirements:Bachelor’s degree in Finance, Accounting, Economics, or other related field (MBA, CFA or CPA a plus)4+ years in company finance, corporate banking, investment banking, public accounting, or consultingAdvanced Excel skills and integrated financial statement modeling knowledgeDemonstrates responsibility, accountability, and follow through when working on projects, even under ambiguous circumstancesCapable of cooperating with cross-functional teams, transforming complicated issues into structured plans and actionable stepsBI-HybridBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. We are interested in every qualified candidate who is eligible to work in the United States.
UX/UI Design (Contract)
Company: Lextech
Location: Chicago, IL
Posted Aug 12, 2023
No sponsorship available at this time. About the UX Design– Contractor Responsibilities: Responsible for solutions delivered to meet user and stakeholder expectations.Contributes toward the achievement of project success related to improvements in the user experience.Ensure that best practices are followed consistently across the projectBuild relationships with client to understand all stakeholder needsIdentifying conflict between business stakeholders and user feedbackWork with the team to find the best resolution to conflictAbout the UX Design– Contractor Requirements:5+ years’ experience with Figma and/or Sketch, InVision or similar tools5+ years iOS Mobile App Design experience, doing wire frames and prototypesSignificant experience with mobile responsive web app design, doing wireframes and prototypesSignificant User Experience research experience, conducting interviews and synthesizing resultsExperience with clients’ business processesExcellent communicator Our superpower is using technology to help employees thrive at work. For more info, visit http://lextech.com.Status: Contract: approximately 5 months.We are open to remote workers that are US based. Lextech is a group of inventive thinkers who care deeply about our clients. We create user experiences that achieve their most important business results.
Senior Kotlin Engineer
Company: Adyen
Location: Chicago, IL
Posted Aug 12, 2023
We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.All your information will be kept confidential according to EEO guidelines.Are you willing to work out of our Chicago office? If so, Adyen encourages you to reconsider and apply. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.Adyen is an equal opportunity employer. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. We look forward to your application!What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. You are given ownership of the entire software lifecycle for features you’re working on, from design, implementation and testing, to monitoring and supporting the new functionality in production.
Ceded Re Operations Associate
Company: Argo Group
Location: Chicago, IL
Posted Aug 13, 2023
We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. The collection of your personal information is subject to our HR Privacy NoticeOur BenefitsDeveloping our employees professionally and personally strengthens our organization.Argo Group offers an attractive Total Rewards package that includes:A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.Flexible workplace policies that support employee well-being include compressed hours, flex-time, job-sharing, remote work, sabbatical leave, holiday and summer hours.Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs. In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits. Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies. Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.Active community outreach and volunteer programs in addition to matching charitable gifts by 100%.A generous Employee Referral program that results in approximately 25% of all new hires annually. We are an Equal Opportunity Employer. View our 2022 Environmental, Social & Governance Report to learn more about Argo. We help power the businesses that drive the world economy, offering a comprehensive line of high-quality products and services designed to meet the unique coverage and claims-handling needs of our clients.&8239;We foster an inclusive culture that embraces diversity and design thinking, relies on innovation and agility, promotes collaborative service delivery, offers frequent, integrated communication and values authentic recognition of excellence. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us. This position works with all operational aspects of ceded reinsurance and third-party capital transactions across Argo Group. This position is focused on daily operational assignments from Ceded Re Operations Manager to support management and execute on processes and projects required for full transparency of the ceded related figures within the organization.Key AccountabilitiesPartner with Operations manager on all ceded operational, financial and accounting queries.Ensure data accuracy, including coordination of reconciliation of the treaty results with accounting team to confirm that the ceded results agree to the terms of the ceded agreements for the businesses.Maintain documentation for communicating reinsurance and third-party capital transactions for internal and external parties.Provide contract lifecycle management and governanceRespond to requests for internal and external audit for year end, quarterly reporting, and SOX control reviews.Produce materials for ceded reinsurance related committeesLiaise with brokers, business unit heads, ceded re and IT to coordinate counterparty audits.Ad-hoc projects including research and data analysis.Maintain SOX control documentation including treaty set-up documentation, reinsurer ratings, source system data reconciliation to ceded systems, and treaty population completeness controls.Produce supporting reports and data for regulatory requirements, including Solvency II, Schedule F, Lloyd’s SBF.Role Requirements: Qualifications / Skills / Competencies / Technical Skills / ExperienceCollege Degree or related equivalent work experience.2 to 5 years of related work experience in financial services with industry experience, whether primary, broker or reinsurance preferred.Basic understanding of Ceded Reinsurance and/or Retrocessional covers - - including understanding the workings of both Treaty and Facultative reinsurance.Ability to accurately research and follow through on problems, as well as initiate resolution. Basic understanding of regulatory requirements (NAIC, US GAAP, Solvency ll and Lloyd’s Reporting Requirements) along with solid understanding of SOX and regulatory compliance.Adaptable and willing to work on projects with minimal supervision to support management objectives as well as ability to think intuitively.Strong computer skills required; Microsoft Office Suite (particularly Excel, Outlook, PowerPoint, and Word), SQL or Power PI a plusAbility to communicate clearly and succinctly whether in oral or written form.Candidate must be flexible; team-oriented and have strong administrative skills that include ability to prioritize and multi-task.PLEASE NOTE: At this time, Argo Group will not sponsor an applicant for employment authorization for this position.If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. To all recruitment agencies: Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees. Argo Group is not responsible for any fees related to unsolicited resumes.Argo Group International Holdings, Ltd. (NYSE:&8239;ARGO) is a global multiline underwriter of specialty insurance and reinsurance products in the property and casualty market. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry. Our flexible workplace is continuously evolving to ensure all employees feel: Comfortable bringing their whole selves to work. Confident that they will be treated respectfully. Recognized for their performance and provided with equal opportunities to succeed. At Argo, skill meets opportunity. Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity.
Marketing Associate/Sr. Associate, Search (SEO/SEM) - Small Business
Company: Enova
Location: Chicago, IL
Posted Aug 13, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. The role will be focusing on supporting our Small Business division.Responsibilities:Achieve and maintain top rankings on major search engines through development and execution of on-page and technical SEO in a competitive industryIdentify and implement growth tacticsManage relationships with external partners to establish and implement link building campaignsAddress key SEO focus areas: keyword research, content strategy, site structure, site performance, and crawl and index managementWork closely with other business teams to optimize web pages and site architecture for SEODevelop and optimize landing pages and conversion funnel A/B tests to improve conversion ratesCreate, manage, test and analyze paid search campaigns ensuring optimal volume within acceptable cost/profit targetsMonitor trends on SEO and SEM best practices and techniques to ensure top website ranking and marketing efficiency, as well as identify new opportunitiesProvide performance based forecasts and ongoing reports against goals/relevant KPIs: ranking, website traffic, conversions, profitability, etc.Requirements:At least 5 years' experience in digital marketing, UX, paid search, display, content marketing, or related fields, with proficiency in SEO strategy, website and tag management, and basic coding knowledge (HTML, CSS is a plus).Direct SEO experience, including understanding of search engine ranking algorithms, crawlers, and familiarity with web analytics tools such as Google Analytics or Adobe Analytics.Demonstrated analytical and problem-solving skills, with a capacity to interpret data, identify trends, make informed recommendations, and a technical mindset to break down complex tasks.Exceptional project management and cross-functional communication skills, with the proven ability to set, adhere to, and communicate timelines and collaborate effectively.Creativity and innovative thinking, alongside intellectual curiosity, a positive attitude, and a willingness to take on various marketing initiatives as required.BI-HybridBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. California Applicants: Click here to review our California Privacy Policy for Job Applicants. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. Associate, Search (SEO/SEM) - Small BusinessReports to: Head of Acquisition Marketing - Small BusinessTeam: Small Business (OnDeck, Headway Capital) About the role:As a Search Marketing leader - problem-solving, self-directing, and action-oriented thinkers are required. You will be responsible for managing our SEO and SEM (PPC/pay-per-click) marketing strategies, as well as landing page development and optimization (conversion efforts). However, we are not able to sponsor visas or take over sponsorship at this time.Title: Marketing Associate/Sr.
Project Manager (Remote)
Company: Fusion92
Location: Chicago, IL
Posted Aug 12, 2023
Disclaimer: All qualified candidates will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. Where an employee is paid within this range will depend on multiple factors including, but not limited to location, years of experience, education, internal pay structure, and other contributing factors. Bringing our core values of: Curiosity, Fearlessness, Teamwork, and Leadership to life will be critical to the success of this individual. Candidate should ideally have a background in business skills, digital technology knowledge, budgeting, and analysis. GENERAL RESPONSIBILITIES: Develops project timelines, generates estimates, and tracks progress Provides input to senior management client plans, projects, and alldeliverables Executes all projects on time, on budget, and to client expectations Manages communications for assigned projects, including status reports, andone-on-one meetings with leaders of the business unit Brings teams together to actively solve current project demands, to resolveany internal issues or for proactive ideation Ensures all projects are properly resourced Manages client conversations and client relationships when needed Weekly completion of financial documents to report on project profitabilityand revenue phasing Organizes and oversees the QA process for all projects for flawless delivery KNOWLEDGE/SKILLS/ATTRIBUTES REQUIRED: 3-4 years project management experience is required 1-2 years of agency experience is required Proven track record of developing budgets and managing project timelinesand resources so all projects are delivered within budget Experience working on fully integrated campaigns and many different project types - print/direct mail, websites, email campaigns, media asset development, video/photo shoot production, brand launches, etc. Responsibilities include delivering projects on time and within scope, resourcing creative, and technical colleagues, and managing budgets. *While our offices are currently open, daily in-office attendance is not required. If you thrive in a fast-paced environment while planning projects, and working with dynamic, integrated teams then we want to meet you. We unite data scientists, media buyers, copywriters, technologists, developers, consultants, coders, UX/UI specialists, designers, strategists, producers, operations pros and more to deliver real results and to give answers to the unanswerable. Experience with financial analysis & reporting Detail-oriented and extremely organized Ability to work and collaborate with counterparts (creative, developers, media) to ensure the team has what is needed to deliver accurate and quality work to our clients Strong problem-solving skills Experience with both agile and waterfall project management methodologies Experience with Mavenlink or similar project management software Is Curious, Fearless, and is a Team Player The hiring range for this discipline within our industry is $60,000 to $75,000.
Project Lead / Architect Education Specialist - Remote
Company: Black Spectacles
Location: Chicago, IL
Posted Aug 12, 2023
Hire, evaluate, and oversee architect consultants for project-based work. You have a strong desire to help architects on their path to licensure You have experience designing, developing, and producing e-learning content, including storyboards and videos Preferred, but not required: you have experience teaching, mentoring, or helping others prepare for the ARE. Black Spectacles is an equal opportunity employer. Benefits Chicago based, fully remote remote role 3 weeks of paid vacation Blue Cross Blue Shield Health, Dental, Vision, Short-term / Long-term Disability and Life insurance Flexible Savings Accounts and Health Savings Accounts 401k with Employer match Employee referral program Team events & quarterly gatherings Black Spectacles is an equal opportunity employer. Maintain, evaluate, and support all instructional assets: quizzes, practice exams, flashcards, and study guides Be responsible for the ongoing QA of Black Spectacles content, particularly ensuring the accuracy of practice exam and quiz questions and clarifying customer issues when needed. Identify areas for improvement and assist in the design, development, and delivery of new course content or learning features that meet the needs of our customers. Requirements You might be a great fit if: You are a licensed architect with at least 8 years of experience You have experience managing multiple commercial projects from start to finish (including bidding, SD, DD, and CA) You love learning new things: you're excited to dive deep into reference materials and resources to determine the information that is the most pertinent to the exam, and how to present it. You have experience leading and managing high performing teams You are skilled in communicating difficult concepts and theories related to architecture You're willing to be accountable to our customers' success, you encourage and respect your teammates, and you're careful and thoughtful with your work. (Even if you don't check all of these boxes, we'd still love to hear from you!) You also appreciate and value the power of great design.
Senior Data Engineer (Remote)
Company: Enova
Location: Chicago, IL
Posted Aug 12, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. However, we are not able to sponsor visas or take over sponsorship at this time.Enova is currently accepting candidates for remote positions in the following eligible states: AL, AK, AR, AZ, CT, GA, IA, ID, IL, IN, KY, LA, MA, ME, MD, MN, MO, MS, NC, ND, NE, NH, NV, NJ, NM, OH, OK, OR, PA, RI, SC, SD, TN, UT, VT, WI, WV, WY.About the role:The Data Services Team builds data strategy and provides data solutions across the organization. We integrate, transform, and improve volumes of data at the project or enterprise level for streamlined processes, greater efficiencies, and smarter, more informed decision-making. This role is an opportunity to make a difference in the data space, and we need experienced people eager to bring in solutions, and make that happen.Responsibilities:Support the data needs of Software Engineering, Strategy, Product, Compliance, Operations, Technology and Analytics teamsOpportunity to lead technical projects by architecting the solution and collaborating with team members and peers to implement the solutionArchitect, implement and maintaining multi-layered SQL and Python processesEnhance the tooling and Python Frameworks to support complex Extract Transform Load (ETL) or Extract Load Transform (ELT) processesTroubleshoot discrepancies in existing databases, data pipelines, warehouses, and reportingWork as a "full-stack" Data Engineer contributing to each phase of the SDLC, building a new pipeline between two data sources or working with the business to design and develop a new dashboardRequirements:3+ years of experience in data engineering with a focus on database related technologies1+ years of hands-on experience working with Python and object-oriented programming methodologies and design patterns.Hands-on experience of SQL and database related technologies, particularly PostgreSQL.2+ years of experience working with Cloud Data Warehouse Technologies such as Snowflake or Redshift.Experience working with AWS RDS, Aurora, Lambda, S3, Apache Kafka is desirable.Experience with relational database modeling principles and techniques.Exposure to architecting, designing, and implementing ETL or ELT solutions with peers and stakeholders.Experience with ANSI SQL, SQL Server, Talend, Jenkins, GIT, Pentaho, JavaScript, bash/Linux, various non-relational / NoSQL database management systems.Ability to work off-hours as neededBI-RemoteBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. This team is eager, dynamic and in a business-critical domain space. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. California Applicants: Click here to review our California Privacy Policy for Job Applicants.
Application Support Representative (Remote)
Company: Enova
Location: Chicago, IL
Posted Aug 13, 2023
We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)Employee recognition and rewards programCharitable matching and a paid volunteer day…Plus so much more!About EnovaEnova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. You can learn more about Enova’s values and culture here. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. To do this, you must provide excellent customer service and be sales motivated. This role reports to the Section Manager.Responsibilities:Effectively handle inbound calls by guiding customers through the loan application processEnsure customer satisfaction by providing a clear understanding of the features and benefits of Enova’s products and servicesInitiate outbound calls to customers who have not completed their loan applicationEnsure excellent customer service through excellent verbal and written communicationMaintain accurate, up-to-date information for customer accountsRequirements:Strong verbal and written communication skills so you can connect with customers over the phone and take clear notes in our computer systemA desire to create a top-notch customer service experienceThe capability to independently problem solveAbility to balance multiple priorities and effectively handle changing situationsAbility to deescalate complex customer interactionsThe drive to exceed your goals in a fast-paced, metric driven environmentAbility to succeed in a virtual or office settingComputer proficiency and accurate data entry skills required BI-RemoteBenefits & Perks:Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)Health, dental, and vision insurance including mental health benefits401(k) matching plus a ROTH option (U.S. Based employees only)PTO & paid holidays offSabbatical program (for eligible roles)Summer hours (for eligible roles)Paid parental leaveDEI groups (B.L.A.C.K. You will utilize strong communication skills to help customers understand exactly what the product offering is and assist them as they work through the application process. Once you finish up our training program, you will receive a high volume of inbound phone calls where you connect with potential customers to assist them with their loan application and convert those potential customers into sales.
Customer Service Representative - Remote Chicago - Tuesday - Saturday, 11am - 8pm CST
Company: SMS Assist
Location: Chicago, IL
Posted Aug 12, 2023
Duties, responsibilities and activities, and schedule may change at any time with or without notice.SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.LI-JA1 This role communicates predominantly on the phone and electronically with clients and vendors to ensure all maintenance services are completed in an effective and efficient manner.Chicago Remote for the following shift: Tuesday - Saturday, 11AM - 8PM CSTResponsibilities• Develop and maintain positive client relations required to ensure superior client satisfaction• Receive and handle customer calls and email requests for services• Manage real-time inquires while keeping track of and responding to commitments• Escalate all disputes or un-satisfied service confirmations in a timely manner• Remain on the queue and address all requests and customer questions• Maintain open communication with affiliates in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship• Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person• Enter information into our database and ensure consistency and accuracy• Demonstrate professionalism in communication, relationship development, customer service, etc.• Shift flexibility may be required• Foster a positive team environment• Ensure confidentiality and accuracy of internal and external data• Perform ad-hoc projects and other duties as assignedRole Specific Skills• Computer Skills: proficiencies in: Microsoft Word, Excel, Outlook preferredMinimum Qualifications• High school diploma required• Ability to type 35 wpm at minimum required• Professional phone etiquette and soft skills required• 2-3 years of customer service experience preferred• Customer Service call center experience preferredOther Relevant Qualifications• Undergraduate degree / internship preferred• Intellectual agility and adaptabilityPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Job SummaryThe Customer Service Representative acts as a liaison between our clients and our network of vendors by managing all our clients' repair and maintenance needs within our technology platform, One by SMS Assist.