Remote Jobs in Chicago, IL
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Looking for Remote jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Remote position in the Chicago, IL area.
Senior Manager, Paid Social
Company: Accelerated Digital Media
Location: Chicago, IL
Posted Aug 12, 2023
Communicate with Director of Paid Social on pacing of team goals. Identify expansion opportunities for clients and communicate these to Director of Paid Social Requirements 4+ years relevant experience Experience managing monthly budgets >$50,000 per client within paid social platforms Experience with complex Paid Social programs General knowledge of digital marketing The ability to set expectations, communicate expectations effectively to direct reports, and effectively manage individuals towards these goals Education and Work Experience Bachelor's degree or higher required 4+ years of Relevant Experience Compensation/Benefits Salary commensurate with experience 90% company sponsorship for health, dental, and vision 401K match program Unlimited paid time off Company-sponsored events Development/training opportunities BI-Remote The Senior Paid Social Manager is expected to be capable of driving strategy for sophisticated Paid Social programs at monthly budgets of >100K. The Senior Manager will directly oversee 1-4 Account Managers. The Senior Manager is expected to provide strategic guidance, ensure effective delivery of Account Managers' work, and serve as a thought leader for our SEM team. Senior Manager, Social Responsibilities Provide strategic guidance and troubleshooting as needed for all Account Managers' Paid Social campaigns and the creative assets needed for those campaigns Execute creative audits and contribute key insights to the creative testing roadmap for priority clients Have a presence on monthly and quarterly calls with 2-4 high-priority clients Support Account Managers with budgeting and pacing Quality control all necessary deliverables from Account Manager to client Support and quality control all new client onboarding Escalate technical support to the Attribution and Analytics team Own client success for the broader team Attend monthly coaching and development sessions with our Senior team Understand financial goals of the team and position account assignments to accomplish these goals. As a Senior Manager, you will report to the Director of Paid Social. The pod will support 5-15 clients, with the Senior managing 1-2 accounts of their own. With the support of our Director of Social and your team of Account Managers you will ideate, launch, optimize, and report on all Paid Social campaigns. This position is both technical and client-facing, so a deep understanding of Meta and other dominant Social Media ad platforms, as well as client management/relationship building, is a must.
Fund Accounting, Training Consultant
Company: Northern Trust
Location: Chicago, IL
Posted Aug 12, 2023
That's why we offer a robust set of benefits that allow for both a compelling career and a fulfilling life:Financial - Life Insurance, Disability Plans, Pension/Gratuity, Annual Pay ReviewWork-Life Balance - Flexible Work Options, Incremental Annual Leave, Paid Community Volunteer DaysProfessional Development - Career Paths, Educational Assistance, Recognition Program, NT University, and employee-led Business Resource Councils dedicated to an inclusive cultureHealth & Well-being -Medical Insurance, Active Sports & Social Clubs (lunchtime and after-work groups), Employee Assistance Program As a member of the Asset Servicing Learning & Development team the successful candidate will be an integral part of delivering functional training solutions that will enable the partners to be successful.PRINCIPAL RESPONSIBILITIES:• Facilitates both functional and workshop style courses in a learner-focused manner both in-person and remote.• Works with business unit leaders, and/or subject matter experts to understand desired business outcomes and translate them into learning and organizational development objectives.• Maintains an inventory of training and organization development programs/tools and schedules their use according to management priorities.• Evaluates training and organization development programs for effectiveness and makes recommendations for improvements.• Assist with defining learning solutions that support the functional requirements of the roles within Fund Accounting.• Develops and proposes project plans, consults with stakeholders for buy-in and signoff.• Designs and implements proactive communications to ensure that learning and development initiatives are communicated effectively to global audiences.• Represents the team in various meetingsQUALIFICATIONS:• A minimum of 12 months of directly related experience, either in Fund Accounting.• Excellent verbal and written communication.• Willingness and ability to elicit constructive feedback and provide feedback to others.• Ability to work with all levels of staff.• A team player interested in working in a collaborative and team-oriented environment.• Relentless attention to detail, high standards, and the ability to produce high quality deliverables.Work with us:We work hard to create an inclusive environment where every individual feels respected and empowered to play a critical role in our success. But we also believe balance isn't just important - it's essential. This Consultant will provide the training for newly hired partners within the Fund Accounting operations team. Fund Accounting, Training ConsultantOVERVIEW:The successful candidate will have a background in Fund Accounting.
Lead Product Designer
Company: Adyen
Location: Chicago, IL
Posted Aug 11, 2023
We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.All your information will be kept confidential according to EEO guidelines.This role is based out of our Chicago office. If so, Adyen encourages you to reconsider and apply. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibilityAdyen is an equal opportunity employer. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Learn more about our hiring process here. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. We look forward to your application.What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us. Payment products generally aren’t easy.
Senior Product Designer
Company: Adyen
Location: Chicago, IL
Posted Aug 11, 2023
We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.All your information will be kept confidential according to EEO guidelines.This role is based out of our Chicago office. If so, Adyen encourages you to reconsider and apply. This diversity of backgrounds, cultures, and perspectives is essential in helping us maintain our momentum. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibilityAdyen is an equal opportunity employer. So no matter where you’re from, who you love, or what you believe in, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Learn more about our hiring process here. Payment products generally aren’t easy. We look forward to your application.What’s next?Ensuring a smooth and enjoyable candidate experience is critical for us.
Pricing Scientist
Company: Pricefx
Location: Chicago, IL
Posted Aug 11, 2023
Pricefx is a leading SaaS Pricing and CPQ vendor with consistent annual growth. They offer flexible remote work opportunities, a product with excellent customer reviews, and a diverse international environment. The job involves leading customer price optimization consulting engagements, supporting pre-sales efforts, and evangelizing data-driven analysis. The role requires a Master's degree in a relevant field, 3+ years of practical experience with data processing and analytics, and excellent pattern recognition skills.
Sr. Project Manager
Company: Millennium Trust Company
Location: Chicago, IL
Posted Aug 12, 2023
Work with cross-functional teams to ensure successful delivery of project Develop in-depth knowledge of the domain and products and recommend product enhancements based on feedback from several client implementations Other duties as assigned IF YOU HAVE SOME OR ALL OF THE FOLLOWING, APPLY: Bachelor's Degree in Finance, Business Administration, Project Management, Product Development or related field 7-10 years of experience Formal project management training/certification (PMP Certification a strong plus) Experience with various technology solutions including Salesforce and Service-oriented architecture Background in Financial Services and Fintech strongly preferred Must be a strategic, innovative, and creative thinker with a solid technical , project management, and analytic foundation Conveying timelines, deliverables, risks, delays, and impacts to project team members and stakeholders Demonstrated leadership skills to gain credibility, garner respect, and guide the creation of self-organizing teams Ability to be assertive with business priorities and address opposing viewpoints while adhering to Agile concepts and principles Strong communication, facilitation and interpersonal skills to connect and engage with the team, facilitate discussions, advocate for the team, negotiate with the business, mentor team members, and resolve conflicts Solid analytical skills, creative problem-solving skills, and high attention to detail Ability to work with minimal direction, and flexibility to adapt to shifting priorities and schedules Ability to handle multiple issues simultaneously and manage stressful situations Strong knowledge of technical concepts and architectural principles to drive scalable solutions MILLENNIUM TRUST COMPANY is a rapidly growing, leading financial services company offering specialized retirement and institutional services and recently acquired PayFlex, a consumer directed benefits provider, to create a personalized, holistic approach to financial wellness. Manage client escalations and mitigate risks by identifying proactive solutions Establish performance metrics and KPIs while reporting on project status Build and deliver project plans to various stakeholder groups Conduct pre-kickoff and kickoff meetings to get alignment on project goals, objectives, milestones, deliverables, etc. Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture. To that end, we provide a diversified multi-product business with a holistic focus on financial wellness. While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Lead and manage implementation of product and services for Retirement Services offerings Gain deeper understanding of customer objectives, needs, and constraints and collaborate internally to develop value-added solutions Maintain communication throughout project to relevant parties, including educating clients and stakeholders on downstream implications on project decisions Deliver and follow through commitments with high quality and communicating early when commitments are at risk. Millennium Trust CultureHOW YOU WILL SOAR: The Sr. Project Manager will report to the Sr. Director, Product Management in the Product management. If you enjoy a collaborative, fun environment that champions career development, Millennium Trust is the place for you! This role is responsible for overseeing the project(s) from initial requirements gathering through implementation, and eventually delivering the project. We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2023 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Senior Director of Customer Success
Company: Logiwa
Location: Chicago, IL
Posted Aug 11, 2023
We do not discriminate based on race, color, sex, gender expression or identity, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, military service or discharge status. We think that our diverse backgrounds help us learn from each other, create a stronger company culture, and provide better service for our customers. You will manage a team of Customer Success Managers, and oversee post-sales customer relationships as a whole, by proactively tracking customer metrics, and understanding the customer behaviors that lead to product engagement and increased customer adoption. )15 days of paid time off + 5 personal days annually, and your birthday as a paid holiday100% employer-paid health and dental insuranceOther insurance offerings including: vision, life, legal, and pet insurance401(K) and free access to a confidential certified financial advisorEmployee Assistance Program - confidential counseling and advice available by phone, web, or textCommunity engagement opportunities like quarterly volunteer daysEqual Opportunity EmployerAt Logiwa we believe in the power of diversity. What You’ll DoWork closely with Sales, Onboarding, Support, and Product to provide a best in class customer experienceParticipate in account planning, providing ideas around driving growth on accounts to increase account spend over timeDefine customer success involvement during the sales cycleManage relationship in Custify to create dashboards and reporting to measure customer successProvide proactive engagement with customer base to minimize churn and assess risk well in advanceMaintain up-to-date knowledge of the Logiwa product to articulate business value to customersPropose improvements to customer success team’s organizational structureMaximize the performance of the Customer Success teamYou Have:5+ years of experience owning accounts within a SaaS organization as a Customer Success Manager or other customer facing rolePrior experience managing a team of Customer Success Managers and implementing Customer Success best practices to drive growth and renewalsPrior experience with global expansion at a rapidly-growing SaaS companyExcellent multitasking and project management skillsStrong problem-solving, communication, and customer management skillsDemonstrated ability to learn new concepts quickly and work hands-on in a team environmentPrior experience in the supply chain technology or WMS space is a plusBS/BA or a combination of experience and education/training equivalent to a four-year college degreeBenefits:At Logiwa we offer:Flexibility to work fully remote, or hybrid if you desire (Our Chicago office has free breakfast and snacks daily, as well as a weekly happy hour! There is only one you in the world, and we want you to bring your unique self to work with us. Is this not the right job for you? As our Senior Director of Customer Success, you will be responsible for defining and optimizing the customer journey, acting as a partner to our clients and helping to drive true value with our product. In addition to helping your team drive revenue growth within their accounts, you will be responsible for defining processes and strategy for the Customer Success function as we expand our customer base both in the USA and around the globe. No worries! Whoever you are–rocket enthusiast, mountaineer, chess master, or Netflix binger–come find your place with us here at Logiwa.
Associate Principal, Software Engineering DevOps (AWS)
Company: OCC
Location: Chicago, IL
Posted Aug 11, 2023
For more information about OCC , please click here .OCC is an Equal Opportunity Employer Step 2You will receive an email notification to confirm that we've received your application.Step 3If you are called in for an interview, a representative from OCC will contact you to set up a date, time, and location. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. Please complete the application and attach your resume. Some of these components include:A hybrid work environment, up to 3 days per week of remote workTuition Reimbursement to support your continued educationStudent Loan Repayment AssistanceTechnology Stipend allowing you to use the device of your choice to connect to our network while working remotelyGenerous PTO and Parental leaveCompetitive health benefits including medical, dental and visionStep 1When you find a position you're interested in, click the 'Apply' button. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. Manage day to day activities when called upon.Primary Duties and ResponsibilitiesProvide subject matter expertise for ongoing support of third-party tools like Kafka, Artifactory, Terraform, Apigee. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.What We OfferA highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Support the lower environments for incident and problem management.Resolve complex support issues in non-production environments.Understand Cloud Native applications running on Kubernetes within AWS.Assist production support and development staff in debugging environment defects.Create procedural and troubleshooting documentation related to cloud native applications.Write complex automation scripts using common automation tools, such as Jenkins, Ansible, and TerraformPerform other duties as assigned.Supervisory ResponsibilitiesNoneQualificationsExcellent problem solving skills.Ability to work independently.Ability to multi-task and work with management to prioritize tasks.Demonstrate strong confidence in abilities and knowledge.Ability to work well in crisis situations.Ability to work under minimal supervisionFlexibility to be on call from 5 PM to 7 AM for 3 months per year.Good written and oral communication skills.Technical Skills Expert understanding of:Groovy or other Scripting and coding experienceNetwork technologiesCI/CD tools such as Artifactory, Jenkins, and GITCloud native applications, including Terraform experienceTechnologies used to support microservicesExperience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in infrastructure-as-code tools such as Terraform or CloudFormationStrong programming skills in Java or Python, and experience with containerization technologies such as Docker or KubernetesUnderstanding of software development methodologies and Agile practicesExcellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issuesExcellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teamsEducation and/or ExperienceBachelor's degree in a related area7-10 years of related experienceMinimum 7 years experience working in a distributed multi-platform environment.Minimum 3 years experience working with KafkaMinimum 3 supporting enterprise monitoring technologiesCertificates or LicensesCloud Certification a plusAbout UsThe Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization.
Senior Manager of Growth Marketing and ABM
Company: Smartly.io
Location: Chicago, IL
Posted Aug 12, 2023
You’ll work with a team of 600+ Smartlies, representing 60+ nationalities. Our leading end-to-end technology and outstanding customer helps brands like Walmart, FanDuel, L’Oreal, Warner Bros. We operate in 13 countries across 24 locations. At Smartly.io, you can enjoy the freedom to harmonize work and personal life. Discovery, Nestle, and Disney/ESPN to better reach audiences, engage creatives and learn what performs best.We offer growth-minded people opportunities to make an impact in a fast-paced, collaborative and inclusive environment built on a culture of trust, transparency, and feedback. As a global, hybrid organization, we are mindful to collaborate in ways that allow everyone, everywhere to be productive and feel included.Join our global team to change the future of digital marketing!Learn more at smartly.io/careers. We help brands better reach audiences, engage creatives and learn what performs best across the largest media platforms, including Facebook, Instagram, Snap, Pinterest, TikTok, and Google.We manage nearly $5B in ad spend and help 700+ brands worldwide. Use your experience and knowledge to be seen as the expert on account based approaches and set best practices to implement. As the Senior Manager of Growth Marketing and ABM at Smartly.io you will…Design scalable ABM programs by partnering with Chief of Sales and VP of Growth Marketing to identify focus areas and initiatives that will drive revenue Develop and execute targeted, integrated campaigns and programs for key accounts, collaborating closed with sales and product marketing Build programs around ABM 1:1, 1:Few and 1:Many, with a particular focus on 1:FewOwn and optimize 6Sense for wide scale of adoption across Sales and Marketing on how to identify and reach out to accounts in market Partner with SDRs to translate growth marketing campaigns into finding appropriate accounts and the content to leverage in outreach Tailor the global marketing campaigns to drive engagement and demand in each target country Demonstrate creativity and optimization by delivering new ways to spark curiosity and interest within target accounts that stand out from what’s already common in the marketUse market research to identify opportunities for growth and develop campaigns to get in front of new segments Design campaigns and coordinate cross-functionally with the paid team as well as the content and creative teams to deliver multi-touch experiencesOversee development of supporting materials needed to make your campaigns hum: From landing pages to direct mailers to custom gifting and more to drive impactDeliver world-class reporting and analytics that show how ABM programs impact revenue; define and track metrics, develop dashboards, deliver ad-hoc analysis as neededManage website and email marketing team members to ensure a culture of mapping content to different accounts and personas and leveraging optimizations to improve performance Work with content marketing lead to help inform content strategy, develop campaign specific messaging and align demand generation programs with ongoing copywriting initiativesWe are looking for...8+ years of B2B marketing experience in tech companies (preferably SaaS products) with at least 3 years of proven experience running ABM campaigns Demonstrated experience with 6Sense, Demandbase, or TerminusAn understanding of what’s important to multiple buyer personas, including senior decision-makers, and developing tailored messaging and collateral designed to resonate with them&8203;&8203;Strong analytical skills necessary to gather key business/user insights and apply data driven metrics to drive strong campaignsExcellent communication and collaboration skills while working with internal teams and cross-functional partners Experience planning and implementing multi-touch campaigns, including off-to-on and on-to-offline campaigns, nurture programs, and various types of paid acquisition programsAbility to hybrid work either in our Chicago or New York office at least 2 days a weekPerks and Benefits...Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick daysFlexible in-office, hybrid, & remote work options depending on role Generous healthcare packages & mental health benefitsMonthly wellness benefit and learning reimbursement opportunities 401K plus matching & equity grants for all new SmartliesVolunteer time off days & company donation matching opportunities Computer (MAC or PC), and phone with planAnd so much more…LI-HR1 LI-HYBRIDMeet Smartly.ioSmartly.io is one of the world’s largest SaaS digital advertising platforms. You will also work closely with Sales, Event Marketing, Paid Media, and SDRs to build scalable programs. You’ll also manage a team of two including email and website. We are adding to the global Growth Marketing team at Smartly.io and are looking for a passionate marketing professional to join us!As the Senior Manager of Growth Marketing and ABM, you will support Smartly.io by leading the ABM efforts at the company to identify market growth opportunities, as well as designing and implementing marketing programs and tools to engage with key accounts at scale. This is an exciting opportunity to build a world-class program that covers North America and Europe and an understanding and appreciation of how to roll out marketing programs to different regions.
Senior Payroll Analyst
Company: Glassdoor
Location: Chicago, IL
Posted Aug 11, 2023
We also provide programs and resources to build a greater sense of belonging for our employees.Glassdoor is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. Glassdoor is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation. We do the right thing, period.Grit: We are resilient, inventive and fearless. We are inclusive, fair and humble while remaining confident. With passion and courage, we come together to get the job done.Diversity, Equity, and Inclusion: We are dedicated to building a company that is more diverse and representative of society at large. Pay bands, our compensation philosophy, and employee feedback polls are shared publicly.Innovation: We actively pursue new and different ways to further Glassdoor’s mission. Additionally, as a pay-for-performance company, RSU grant awards are presented bi-annually to exceptional performers.Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, and 80% employer-paid premiums for all dependents. We share information – the good and the bad – so we can continuously learn, collaborate and make the right decisions. We see challenges as opportunities. The ultimate goal is not just to change how we operate at Glassdoor, but for every employer to follow our lead!Good People: We work together with integrity, respect and compassion for one another.
VP Digital Strategy & Personalization (Remote)
Company: Aprimo
Location: Chicago, IL
Posted Aug 11, 2023
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc. EEO STATEMENT: Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. These teams lead and/or collaborate closely with IT, other Marketing teams, Product, Demand Gen, Content, SEO, and others to create relevant, best-in-class experiences that increase engagement and drive efficiency, pipeline, and revenue. or medium work that includes moving objects up to 50 pounds on occasionMust be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quicklyMust possess the ability to receive detailed information through oral communication at normal speaking levelsMust be able to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Our culture is not a micro-managing environment - rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.As such, individual team members can leave a lasting impact and footprint within the organization - in fact, our average employee tenure is 7.7 years.Aprimo employs a "choose your own adventure" approach to career advancement. This role will lead our Digital Experience Platform team overseeing several functions including Web Development, Marketing Operations, Conversion Rate Optimization, Personalization and Analytics. In addition to federal law requirements, Aprimo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
B2B Customer Support Representative (Sat - Wed, 6:30pm - 3am)
Company: Keeper Security, Inc.
Location: Chicago, IL
Posted Aug 12, 2023
Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Want to work with the management team to stay updated on product knowledge and be informed of any changes in company policies Can maintain a high level of professionalism and establish a positive rapport with every client Can balance problem solving and escalating more in-depth issues to the Tier 2 team Requirements An Associate's Degree in a technology-related field and/or 1+ years of Customer Service experience in the Technology industry Ability to work required hours of Saturday - Wednesday, 6:30pm - 3am Experience onboarding new customers and clients Familiarity with Salesforce experience, or similar technology Hands on experience with Google Suite and MS-office tools Excellent communication and customer service skills Knowledge of technical troubleshooting Preferred Requirements: Bachelor’s Degree Knowledge of Keeper Security tools and applications Technical proficiency with smartphones, tablets and computers Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401 k (Rother/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. Learn more at KeeperSecurity.com.Join an elite team of highly skilled Technical Support experts and play a key role in solving complex technical issues for Keeper customers.You’re right for this job if you: Have experience answering incoming customer calls, tickets & chats regarding product problems, service questions and general client concerns Are excited to coordinate & conduct training and onboarding for clients Love to take on complex technical questions Excel at customer service and be able to problem solve to turn frustrated clients into happy clients. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. We celebrate diversity and are committed to creating an inclusive environment for all employees.Classification: Non-Exempt Join one of the fastest growing Cybersecurity companies and gain valuable skills working on technical support with current customers to handle requests, complaints and feedback via phone and email through Salesforce, including troubleshooting and real time assistance.About Keeper Keeper Security is transforming cybersecurity for people and organizations around the world. This is a 100% remote position!Keeper’s applications have millions of users around the world and thousands of Enterprise customers. Keeper is hiring talented B2B Customer Support Representatives to join the Keeper Customer Support team.