Retirement Plan Jobs in Asheville, NC
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Product Field Engineer
Company: Toshiba
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
Toshiba Global Commerce Solutions is hiring a Product Field/Support Engineer to support hardware system solutions for major retailers. The role involves interacting with customers, collaborating with development teams, and overseeing fix solutions. The engineer will also mentor junior engineers and contribute to problem resolution and development practices. Requirements include a Bachelor's degree in Computer Science or related field, experience with system level debug, and proficiency in Windows and Linux operating systems.
Collision Manager
Company: Tesla
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
<p><b>The Role<b> <p> <p>Tesla Collision is seeking an energetic professional with a proven track record of managing people and processes to work on one of the most progressive vehicle brands in the world As the Collision Center Manager you will be responsible for managing the workflow and production work force at our OEM owned Collision repair center This position requires a strong understanding of Collision shop business processes and operations as well as the willingness to adapt to and excel in a dynamic business environment You must be a strong tactical problem solver who can work in a fastpaced environment capable of multitasking and effectively leading a team to achieve business goals and objectives <p> <p><b>Responsibilities<b> <p> <ul><li>Work closely with Regional Collision Manager to oversee all daily operations of the Collision Center to ensure delivery of excellent results consistently on all aspects of the business<li> <li>Manage resource scheduling and allocation implement and adherence of work standard quality and understand and own every aspect of the teams performance <li> <li>You will be responsible for driving continuous improvements to facilitate exceptional team output and customer service We expect you to champion safety efficiency quality and overall excellence in all your actions and decisions<li> <li>Forecast and surpass goals and objectives for the site through regular audits of shop operations<li> <li>Take ownership and create a culture of accountability always maintaining the integrity of the Tesla brand its processes procedures and values<li> <li>Provide regular coaching and feedback and have a deep knowledge of your teams strengths and opportunities You will be responsible for leading change and inspiring your team every day<li> <li>Perform other related duties as assigned by Regional Collision Manager<li> <ul><p><b>Requirements<b> <p> <ul><li>Professional experience 58 years of experience in management within the collision industry<li> <li>Leadership experience Experience leading teams and managing a diverse group of roles and responsibilities Relevant Certificate from Vocational School in Collision Repair preferred<li> <li>Solution oriented demonstrating a high ability to identify root cause of problems and develop solutions<li> <li>Excellent communication skills with the ability to inspire team to achieve business targets<li> <li>Capable of selfmanaging and working independently in limited supervision environments Able to work a flexible schedule including evenings weekends and holidays<li> <li>Capable of reading and comprehending automotive repair procedures and knowledge of methods techniques parts tools and materials used in the collision repair of vehicles<li> <li>Excellent written and verbal communication skills as well as the ability to follow instructions with experience with Microsoft Office understanding of repair estimates<li> <ul><p><b>Compensation and Benefits<b> <p> <p>Benefits <p> <p>Along with competitive pay as a fulltime Tesla employee you are eligible for the following benefits at day 1 of hire <p> <ul><li> Aetna PPO and HSA plans gt 2 medical plan options with $0 payroll deduction<li> <li> Familybuilding fertility adoption and surrogacy benefits<li> <li> Dental including orthodontic coverage and vision plans both have options with a $0 paycheck contribution<li> <li> Company Paid Health Savings Account HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA<li> <li> Healthcare and Dependent Care Flexible Spending Accounts FSA<li> <li> LGBTQ+ care concierge services<li> <li> 401k with employer match Employee Stock Purchase Plans and other financial benefits<li> <li> Company paid Basic Life ADampD shortterm and longterm disability insurance<li> <li> Employee Assistance Program<li> <li> Sick and Vacation time Flex time for salary positions and Paid Holidays<li> <li> Backup childcare and parenting support resources<li> <li> Voluntary benefits to include critical illness hospital indemnity accident insurance theft amp legal services and pet insurance<li> <li> Weight Loss and Tobacco Cessation Programs<li> <li> Tesla Babies program<li> <li> Commuter benefits<li> <li> Employee discounts and perks program<li> <ul><ul><ul>
Data Engineer II
Company: Flagship Biosciences, Inc.
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
Flagship Biosciences is a company dedicated to improving patient health through advanced tissue image analysis, clinical support, and diagnostics services. They develop in-house analytic and infrastructure technology, and value a smart, hungry, collaborative, and respectful team. The job posting is for a data engineer to handle ETL functions, pipeline creation, data transformation, and more. The role requires a BS in Computer Science, Statistics, or Data Science, 3+ years of professional experience in software development, and expertise in ETL, data manipulation, and programming languages like Python, R, SQL, C#/++, Java. The company offers comprehensive benefits including health, dental, vision, FSA, STD & LTD, life insurance, voluntary insurance, PTO, 401k match, and professional development programs. They prefer candidates in Colorado or North Carolina, but are open to remote candidates from select states.
Senior Product Manager (Payments)
Company: JAGGAER
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
JAGGAER, a leading company in Autonomous Commerce, is seeking a Senior Product Manager for its new payments solution. The role involves managing the product lifecycle, driving innovation, collaborating with engineering teams, and engaging with fintech partners. The ideal candidate should have 3+ years of SaaS technology experience, B2B payments knowledge, and strong product management skills. JAGGAER offers a variety of benefits and values collaboration, accountability, and adaptability.
IT Support Specialist (CORP- IT)
Company: HAECO Americas
Location: Greensboro, NC
Posted Mar 16, 2024
<p><strong>About HAECO Americas<strong> <p> <p>Headquartered in Greensboro NC with facilities in Lake City FL HAECO Americas is a global worldclass aviation company providing services ranging from aircraft maintenance repair and overhaul to the manufacturing of aircraft interior products HAECO Americas is one of the leading aviation corporations in the world We pride ourselves on safe highquality aviation products and services for our customers as well as security and growth for our most valuable asset our people <p> <p><strong>Why HAECO Americas<strong> <p> <p>A career with HAECO Americas is your chance to connect with a world leader in aircraft maintenance and interiors Your career at HAECO will expose you to the best practices of aircraft maintenance on Boeing and Airbus widebody and narrowbody jets for major airlines and operators As a HAECO team member you will learn from the industrys best pick up new skills and continue your professional development We offer a flexible highenergy work environment with opportunities to innovate learn and grow doing work that matters The sky is the limit on how far your potential could take you at HAECO Americas <p> <p>HAECO Americas offers an array of benefits designed with the health and welfare of our employees in mind <p> <ul><li>Comprehensive Benefit Plans <li> <li>Health Savings Account <li> <li>Career Progression Program<li> <li>Paid Premiums for CertificationsShifts <li> <li>Paid Time Off <li> <li>Employee Discounts <li> <li>Relocation Assistance if applicable<li> <li>401k Savings Plan<li> <li>Employee Assistance Program <li> <li>Certification Assistance and Tuition Reimbursements<li> <li>Collaborative and Safe Work Environment<li> <ul><p><strong>Position Overview <strong> <p> <p>Provides firstlevel support for issues related to computers and telephones including problem determination escalation tracking and resolution Assists local and remote users with resolving computer hardware computer software and networkvoice communicationconnectivity issues for a 24 x 7 production environment Provide timely reporting of IT Operations work order and inventory status Perform network administration maintenance tasks in accordance with established procedures <p> <ul><li>Ensure that incidents and requests are handled according to agreed procedures and ensure that documentation of the supported components is available and in an appropriate form for those providing support<li> <li>Ensure that appropriate action is taken to anticipate investigate and resolve problems in systems and services ensuring that such problems are fully documented within relevant systems Coordinate the implementation of agreed remedies and preventative measures and analyze patterns and trends<li> <li>Provide oral written or handson support to all hardware software and telephone users<li> <li>Utilize working knowledge of MS Office suite desktop operating systems problem management systems enduser network administration password resets permissions restarting services and basic UNIXLinux knowledge <li> <li>Responsible for user account and service provisioning<li> <li>Responsible for installingdeploying software on endpoints<li> <li>Responsible for assigning and escalating new incoming support requests<li> <li>Record track escalate update calls and close tickets thru problem management software<li> <li>Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files within own area of responsibility<li> <li>Resolve problems using electronic tools manuals and technical support documentation<li> <li>Quote submit purchase requests and receive shipments for IT related items as needed<li> <li>Provide 24x7 oncall support for any systems that you have been assigned responsibility for<li> <li>Participate in oncall rotation Provide general support 24x7 during weeklong oncall rotations<li> <li>Participate in project activities as assigned by management<li> <li>Communicate effectively acting as a key liaison with customers team members and colleagues across the company Effectively communicate technical information to nontechnical audiences <li> <li>Take responsibility for own workload and keep others informed highlighting potential problems and suggesting solutions to ensure continuity of service delivery <li> <li>Coordinate activities with other team members<li> <li>Some occasional travelling may be required for example to user groups or conferences<li> <ul><p><strong>What you need Requirements<strong> <p> <ul><li>Minimum 1year Enterprise level Help Desk experience <li> <li>Excellent oral and written communications skills<li> <li>Excellent troubleshooting skills <li> <li>Ability to set priorities and accomplish tasks with minimal supervision<li> <li>Experience with supporting Windows 7<li> <li>Basic hardware and software troubleshooting breakfix knowledge<li> <li>Normal mental and visual attention with manual coordination for keyboard operations approximately 50 of the time<li> <li>Normal or corrected hearing and vision required<li> <li>Must be able to lift 50 lbs <li> <li>Must be able to work in a stressful facepaced environment<li> <li>Must be willing to support a 24 x 7 production environment oncall rotation or 24x7 oncall duties for administrators of systemsservices<li> <ul><p><strong>Preferred<strong> <p> <ul><li>Experience with supporting Windows 10 Windows Server Operating systems and UNIXLinux<li> <li>Formal training on at least 3 Microsoft Applications or OS Components<li> <li>CompTIA andor MCPMCSA certifications<li> <ul><p><strong>This company considers candidates without regard to their race color religion sex sexual orientation gender identity and national origin <strong> <p> <p><strong>Other details<strong> <p> <ul><li> Job Family IT<li> <li> Job Function IT<li> <li> Pay Type Hourly<li> <ul><p>Apply Now<p>
Program Manager
Company: Toshiba
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
<p>Toshiba Global Commerce Solutions is seeking a Program Manager that will be responsible for the daytoday management of complex Professional Services projects and the support of qualified sale opportunities Additionally the Program Manager will have a background in valueselling to identify business needs coupled with the ability to develop customized solutions to solve client business problems This person will be heavily involved in the daily meetings amp activities of the project management team which includes attending scrum calls collaborating with Client Program Managers as it pertains to Client resources and TGCS resources and managing project budget with client expectations exercising project change control where necessary to maintain proper PampL goals while delicately maintaining successful client relationships <p> <p>The Program Manager is responsible for providing technical project planning management and oversight for key initiatives and implementation projects ensuring first that these initiatives and projects are closely aligned with TGCSs strategic priorities and second that these initiatives and projects are completed on time within scope and budget and with an extremely high quality of deliverables<p> <p>The Program Manager for the Services Team will plan schedule monitor evaluate and direct projects ensuring they meet established time cost and technical objectives The Program Manager develops and manages the projects change control procedures and effectively utilizes all available methodologies and tools culminating in client acceptance of results <strong>Given the customerfacing nature of this role up to 50 travel is expected<strong><p> <p><strong><u>AREAS OF EXPERTISE amp SPECIAL SKILLS<u><strong><p> <ul><li>Bachelors degree with 12+ years of experience or equivalent combination<li> <li>10+ years of Software Development Program andor Project Management experience with 6 years experience in retail industry particularly store operations<li> <li>Experience in creating customer proposals and strong customer presentation skills<li> <li>Ability to work within a project team environment where results will be based on cooperation with andor influence of others<li> <li>Proficient in MS Office Tools including MS Project and MS Excel<li> <li>Results driven with a focus on project success revenue and costs PampL responsibilities<li> <li>Strong written and oral communication skills with all levels of management and employees<li> <li>Strong sense of urgency and driving issues to closure with a focus on successful results<li> <li>Meets deadlines and produces high quality work<li> <li>Ability to multitask and prioritize assignments<li> <li>Strong relationship building skills<li> <li>Experience gathering and documenting functional requirements<li> <li>Customer facing experience<li> <li>Services background<li> <li>Strong interpersonal skills are critical in this customerfacing role<li> <li>Experience managing custom software engagements<li> <li>Experience with PointofSale software development<li> <li>PMP Certification<li> <ul><p><strong><u>MAJOR RESPONSIBILITIES<u><strong><p> <p>Responsible for overall program execution and solution delivery across complex projects requiring navigation of various levels of matrixed TGCS and Client organizations with 3rd party vendor participation Advises and reviews project plans resource plans and test plans across multiple projects or very large projects Demonstrates significant domain and discipline knowledge in translating customer requirements into plans Project tracking and reporting including defining detailed project plan with delivery phases for Toshiba solution enhancements and future phases<p> <p>Lead frequent program updates to Clients and TGCS executives Issue Escalation and Management within client and Toshiba Carries overall responsibility for Toshiba client delivery across all Toshiba deliverables Issue Escalation and Management within client and Toshiba Risk Identification and Mitigation strategies Focus in reducing delays from both organizations and removing bottlenecks Obtain and sustain the commitment of key client personnel necessary for project execution Followup and review significant project milestones and clients acceptance<p> <p>Manage baselined budget scope and time and incorporate the appropriate change controls policies and processes into program management practices Review whether the baselined budget scope and time are under control and the change controls are incorporated as per process<p> <p>Provide leadership and direction to TGCS Architects Business Analysts and Project Managers Daytoday leadership of Toshiba onsite delivery personnel Represent delivery teams in joint reviews management committee reviews and Steering Committee meetings Mentors junior Project Managers and grows leadership skills across the practice<p> <p>Facilitates requirementsgathering workshops with external audiences<p> <p>Provides ownership of and content for RFPs amp RFIs<p> <p>Identifies opportunities to leverage existing assets domain functionality tooling documentation in new projects<p> <p>Contributes to or leads portfolio and crossorganizational strategic initiatives andor projects<p> <p>Establishes documents and evolves organizationwide delivery best practices including common tooling workflows automation and environments<p> <p>Perform other related duties as assigned<p> <p><strong><span>COMPLEXITY<span><strong><p> <p>Reviewing and managing complex projects with dependencies outside of hisher control competing resources This leadership position focuses on ensuring that custom solution programs are delivered on time within scope budget and with quality The Program Manager is accountable for leading successful delivery development deployment and adoption of programs that are critical for TGCS Being effective in this role requires a natural ability to lead build strong trusting partnerships across the organization and drive progress This requires a highly resourceful individual who thrives in a fastmoving complex environment requiring strong emotional intelligence and selfmotivation Ability to influence amp energize diverse set of stakeholders towards a common goal<p> <p>Toshiba Global Commerce Solutions is a dynamic billiondollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands Have you ever been in a hurry and made use of the selfcheckout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our instore solutions and impressive customer base that made us the worlds installed market share leader<p> <p>The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless twoway participatory shopping experience lets get together to drive the new economy<p> <p>Toshiba Global Commerce Solutions Inc offers a competitive salary and generous benefits package including the following<p> <p> Group health coverage medical dental amp vision<br > Employee Assistance Programs<br > Pretax spending accounts<br > 401k plan with company match<br > Company provided life insurance<br > Pet Insurance<br > Employee discounts<br > Generous paid holiday schedule paid vacation amp sickpersonal days<p> <p><br >EEO<p> <p>Toshiba Global Commerce Solutions is an equal opportunityaffirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor We also consider qualified applicants regardless of criminal histories consistent with legal requirements<p> <p>Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefitstoshibagcscom to request an accommodation<p> <p>DIVERSITY EQUITY amp INCLUSION<p> <p>We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency Were passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future<p> <p><br ><br ><br ><br ><br ><p>
Senior Full Stack Engineer
Company: Epic Games
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
Epic Games is a company that values diversity and inclusivity, and is looking for a Senior Full-Stack Engineer to join their Service Management Platform team. The company is known for its award-winning games and engine technology, and is committed to building a collaborative and welcoming environment.
Technologist (AWS Connect)
Company: Intuit Credit Karma
Location: Charlotte, NC
Posted Mar 16, 2024
<div> <p>Intuit Credit Karma is a missiondriven company focused on championing financial progress for our more than 130 million members globally While were best known for pioneering free credit scores our members turn to us for everything related to their financial goals including identity monitoring applying for credit cards shopping for insurance and loans car home and personal and savings accounts and checking accounts all for free Credit Karma has grown significantly through the years we now have more than 1700 employees across our offices in Oakland Charlotte Culver City San Diego London and New York City<p> <p><br >Banking services provided by MVB Bank Inc Member FDIC<p> <div> <p>We are seeking an experienced handson AWS Connect and IVAIVR Engineer to join our team In this role you will be responsible for designing implementing and optimizing AWS Connect and Intelligent Virtual Assistant IVAInteractive Voice Response IVR solutions You will work closely with our crossfunctional teams to understand business requirements and provide technical expertise to improve and scale up our AWS Connect capabilities If you are passionate about leveraging AWS Connect and IVAIVR technologies along with expertise in Lambda SMS chat monitoring tools and other AWS capabilities to deliver exceptional customer experiences we would love to hear from you<p> <p><b><strong>What youll do<strong><b> <p><ul><li>Design develop and implement AWS Connect solutions for our organization ensuring high availability scalability and performance<li> <li>Configure and customize IVR call flows chatbots and virtual assistants to enhance customer experience and optimize call routing and handling<li> <li>Collaborate with stakeholders to gather business requirements and translate them into technical specifications for AWS Connect and IVAIVR solutions<li> <li>Integrate AWS Connect with Salesforce Service Cloud to streamline customer interactions and data synchronization<li> <li>Utilize AWS Lambda to develop serverless functions for customizing and extending AWS Connect capabilities<li> <li>Implement SMS messaging capabilities using AWS services such as Amazon SNS and Amazon Pinpoint<li> <li>Design and deploy chat solutions leveraging AWS services like Amazon Connect Chat and Amazon Lex<li> <li>Set up and configure monitoring tools such as Amazon CloudWatch to track and analyze AWS Connect performance and operational metrics<li> <li>Optimize and finetune AWS Connect configurations to improve call center efficiency agent productivity and customer satisfaction<li> <li>Conduct regular monitoring analysis and troubleshooting of AWS Connect and IVAIVR systems to identify and resolve performance issues or bottlenecks<li> <li>Stay updated with the latest AWS services and features and propose innovative solutions to enhance our AWS Connect capabilities<li> <li>Provide technical guidance and support to crossfunctional teams including developers administrators and business analysts<li> <li>Collaborate with AWS and Salesforce architects to ensure the overall AWS architecture aligns with best practices and industry standards<li> <ul><p><b><strong>What we are looking for<strong><b> <p><ul><li>Bachelors degree in Computer Science Engineering or a related field Relevant certifications in AWS and Salesforce will be a plus<li> <li>Proven experience working with AWS Connect and implementing IVAIVR solutions<li> <li>Strong understanding of AWS services and architecture including Lambda S3 EC2 CloudFormation CloudWatch Amazon SNS and Amazon Pinpoint<li> <li>Familiarity with Salesforce Service Cloud and its integration with AWS Connect<li> <li>Proficiency in programming languages such as Python JavaScript or Java for customization and automation<li> <li>Experience with call center technologies telephony infrastructure and CRM systems<li> <li>Solid understanding of networking security and data privacy principles in cloud environments<li> <li>Experience in designing and implementing chat solutions using AWS services like Amazon Connect Chat and Amazon Lex<li> <li>Knowledge of monitoring tools such as Amazon CloudWatch for tracking and analyzing AWS Connect performance<li> <li>Strong problemsolving skills and ability to troubleshoot complex issues in AWS Connect and IVAIVR systems<li> <li>Excellent communication and collaboration skills to work effectively with crossfunctional teams and stakeholders<li> <li>Ability to adapt to a fastpaced dynamic work environment and manage multiple priorities<li> <ul><p><b>Benefits at Credit Karma includes<b> <p><ul><li>Medical and Dental Coverage<li> <li>Retirement Plan<li> <li>Commuter Benefits<li> <li>Wellness perks<li> <li>Paid Time Off Vacation Sick Baby Bonding Cultural Observance amp More<li> <li>Education Perks<li> <li>Paid Gift Week in December<li> <ul><p><strong>Pay Transparency Notice <strong>Credit Karmas mission of championing financial progress for all starts from within Thats why we implemented rolebased compensation which ensures people who are in the same role receive the same pay with variations for geographic location only Its all part of a more comprehensive DEI strategy that helps level the playing field The base salary range for this role is $150000 $180000 plus equity and benefits<p> <div> <p><strong>Equal Employment Opportunity<strong><p> <p><span>Credit Karma is proud to be an Equal Employment Opportunity Employer We welcome all candidates without regard to race color religion age marital status sex including pregnancy childbirth or related medical condition sexual orientation gender identity or gender expression national origin veteran or military status disability physical or mental genetic information or other protected characteristic We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws <span><p> <p><span>Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do We believe that such an environment advances longterm professional growth creates a robust business and supports our mission of championing financial progress for everyone We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups Weve worked hard to build an intensely collaborative and creative environment a diverse and inclusive employee culture and the opportunity for professional growth As part of the Credit Karma team your voice will be heard your contributions will matter and your unique background and experiences will be celebrated<span><p> <p><span>Please contact <span><span>candidatesupportcreditkarmacom<span><span> if you are interested in <span><span>e<span><span>mployment with Credit Karma and need special as<span><span>sistance or an accommodation to either apply or interview for a specific role<span><p> <p><strong>Privacy Policies<strong><p> <p><span>Credit Karma is strongly committed to protecting personal data Please take a look below to review our privacy policies<span><p> <ul><li><strong>GDPR Privacy Policy<strong><li> <li><strong>US Job Applicant Privacy Notice<strong><li> <ul><div>
Senior Dialer Administrator - Collections Operations
Company: SoFi
Location: Charlotte, NC
Posted Mar 16, 2024
<p><strong>Employee Applicant Privacy Notice<strong> <br ><strong>Who we are<strong><br >Shape a brighter financial future with us<br >Together with our members were changing the way people think about and interact with personal finance<br >Were a nextgeneration fintech company using innovative mobilefirst technology to help our millions of members reach their goals The industry is going through an unprecedented transformation and were at the forefront Were proud to come to work every day knowing that what we do has a direct impact on peoples lives with our core values guiding us every step of the way <strong>Join us to invest in yourself your career and the financial world<strong><br ><strong>The Role<strong><br >This Senior Dialer Administrator role reports to the Director Collections and Recovery Business Planning Project Management amp Analytics BPampA<br >The Senior Dialer Administrator over the Collections Dialer Operations is a key member of our team here at SoFi responsible for supporting all of our outbound dialer operations and creating our email SMS templates Overall work will also include driving Dialer improvement efforts in efficiency effectiveness and productivity including implementing initiatives across 1LOD Business Controls <br ><strong>What youll do<strong><br ><p><ul><li>Ensuring daily call records are received campaigns are started on time and remain running efficiently analyzing dialer metrics and reporting making recommendations to improve efficiency ensuring policy and regulatory requirements are followed collaborating closely with business partners including Telephony helping with upgradesinstalls and assisting with the implementations of projects related to the dialer <li> <li>Utilize SQL queries regularly to extract analyze and manipulate dialer data Create and maintain reports and dashboards for realtime performance monitoring historical analysis and strategic decisionmaking<li> <li>Assist business stakeholders and risk partners in establishing or updating control inventories control descriptions workflows processes etc to support and drive consistent control testing<li> <li>Identify and resolve technical issues within the dialer system collaborating with IT and telephony teams to ensure high availability and performance Implement upgrades and patches as necessary<li> <li>Proactively monitoring for changes to the enterprise industry and regulatory requirements guidance and pronouncements and supporting control remediation efforts such as the creation of action plans to address control deficiencygaps and analyze process deficiencies that could lead to process improvement initiatives where appropriate<li> <li>Track receipt of daily dialer account records<li> <li>Start and stop campaigns on time at the beginning and throughout the day<li> <li>Monitor outbound campaigns to ensure intensity targets are being met<li> <ul><li>Adjust campaigns dailyintraday to setchange the dialing mode Predictive Preview Progressive<li> <li>Real Time monitoring of agents to ensure they are not sitting in idle or a non productive status<li> <ul><li>Update campaigns dailyintraday to reflect the game plan that has been established for calling List sort order DPD Balance etc<li> <li>Research patterns of calling to ensure that all dialing rules are being followed ieFDCPA Reg F TCPA amp State laws<li> <li>Ensure all interactions are accurately being captured and reported<li> <li>Review reporting daily to validate whether any changes need to be made to the game plan based on prior day MTD metrics<li> <li>Work with business partners to identify staffing gaps agent patterns MTD metrics<li> <li>Work with business partners to plan and implement future initiatives<li> <li>Develop and update methodology and guidance to align with evolving practices and innovation initiatives<li> <li>Apply technical understanding of enterprisewide risk management policies standards and practices to recommend enhancements to BCT methodology and guidance<li> <li>Identify and contribute to the development of continuous improvement opportunities to train the team on program findingsenhancements<li> <li>Produce effective communication tools to share best practices and methodology<li> <li>Assist in the provision of methodology training to control testers and business stakeholders including tailored training as needed<li> <li>Participating in selected departmental initiatives<li> <li>Proactively monitor for changes to the enterprise industry and regulatory requirements guidance and pronouncements <li> <li>Perform other duties as assigned<li> <ul><p> <br >What youll need<br ><p><ul><li>Experience working in a fast paced collections call center environment<li> <li>Minimum 3 years experience working with an autodialer Preferably the Genesys Outbound Dialer<li> <li>Knowledge of outbound collection regulations and rules FDCPA Reg F TCPA amp State laws<li> <li>SQL knowledge is required for data analysis and reporting tasks<li> <li>Proven ability to analyze complex data sets to identify trends performance gaps and opportunities for improvement Experience with Tableau or similar data visualization tools is preferred<li> <li>A Bachelors Degree in Telecommunications Information Technology or related field or 5 years of relevant technical experience in lieu of a degree<li> <li>Strong written and verbal communication skills ability to articulate issues and create reports used by senior management<li> <li>Strong ability to create a culture of ownership accountability collaboration and ability to influence at different levels<li> <li>Ability to work independently with limited daily supervision while meeting deadlines<li> <li>Ability to navigate through ambiguity manage and coordinate multiple project assignments and deliver on commitments<li> <li>Partnership mindset to ensure we have positive and productive working relationships with auditors and examiners <li> <li>Experience with risk data reporting and analysis including systems<li> <li>Experience in highlymatrixed fastpaced environments<li> <ul><p> <br >Preferred <br ><p><ul><li>Previous Financial Industry or Fintech experience<li> <ul><p> <br >Application Deadline 04012024<br ><strong>Compensation and Benefits<strong><br >The base pay range for this role is listed below Final base pay offer will be determined based on individual factors such as the candidates experience skills and location <br >To view all of our comprehensive and competitive benefits visit our <strong> Benefits at SoFi <strong>page<br ><b>SoFi provides equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion including religious dress and grooming practices sex including pregnancy childbirth and related medical conditions breastfeeding and conditions related to breastfeeding gender gender identity gender expression national origin ancestry age 40 or over physical or medical disability medical condition marital status registered domestic partner status sexual orientation genetic information military andor veteran status or any other basis prohibited by applicable state or federal law<b><br ><b>The Company hires the best qualified candidate for the job without regard to protected characteristics<b><br ><b>Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records<b><br ><b>New York applicants Notice of Employee Rights<b><br ><b>SoFi is committed to embracing diversity As part of this commitment SoFi offers reasonable accommodations to candidates with physical or mental disabilities If you need accommodations to participate in the job application or interview process please let your recruiter know or email accommodationssoficom<b><br ><b>Due to insurance coverage issues we are unable to accommodate remote work from Hawaii or Alaska at this time<b><br ><strong>Internal Employees<strong><br >If you are a current employee do not apply here please navigate to our Internal Job Board in Greenhouse to apply to our open roles<p>
SCM Manager
Company: Hitachi Energy
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
<p><b><strong>SCM Manager<strong><b> <p> <ol><li> Home <li> <li> Careers <li> <li> Open Jobs <li> <li> SCM Manager <li> <ol><p>Apply now <p> <p><strong>At Hitachi Energy our purpose is advancing a sustainable energy future for all We bring power to our homes schools hospitals and factories Join us and work with fantastic people while learning and developing yourself on projects that have a real impact to our communities and society Bring your passion bring your energy and be part of a global team that appreciates a simple truth Diversity + Collaboration = Great Innovation<strong> <p> <p><b>General Information<b> <p> <p>We are looking for a Manager profile that combines reasonable technical knowledge of High Voltage and Medium Voltage equipment related to substations with good negotiation and excellent communication skills Strategic minded with a capability of visualizing roadblocks and opportunities before they arise <p> <p><b>Your Responsibilities<b> <p> <ul><li><b>1 Negotiations <b>Negotiates agreements with main suppliers and periodically renews pricelists terms and conditions<li> <li><b>2 Supplier agreements <b>Ensures identification investigation and selection of appropriate contractors focusing on quality delivery cost and sustainability in accordance with Company policies Defines and establishes local standard agreements with all major suppliers Provides and maintains standard terms in purchase contractsterms and conditions in line with Company directives and guidelines<li> <li><b>3 Supplier performance <b>Onboards new suppliers in close collaboration with the respective local buyer and runs regular supplier evaluations and provides supplier reports to Businesses and Category Managers<li> <li><b>4 Excellence <b>Runs benchmark studies for the category team and for specific sourcing initiatives and designs and implements costout programs andor processes to reach financial targets<li> <li><b>5 Contract Management <b>Creates local contract amendments to frame agreements on behalf of a country and updatesmaintains frame contracts Also adapts corporate contractual framework to the local business needs Recommends frame agreements to management and executes upon approval Provides ongoing oversight and contract management with suppliers<li> <li><b>6 Risk Management <b>Actively identifies and mitigates risks associated to the contractual framework used on the projects Promotes a risk management culture by participating actively and initiating Contractors Risk reviews for identified projects Relates contractual risks and risk profile to the projects risk matrix for follow up of mitigation plan<li> <li><b>7 Support <b>Supports regionalglobal sourcing initiatives within a defined set of categories working closely with key stakeholders to implement regional category strategies<li> <li><b>8 Orders <b>Runs regional sourcing initiatives under a defined threshold Creation of procurement plans Initiates purchase orders PO in the system according to the Purchase Requisitions and in alignment with standard procedures and confirms delivery with suppliers monitors and tracks supplier performance to purchase order requirements<li> <li><b>9 Budget and performance targets <b>Contributes to and participates in setting and implementing budget and targets within the framework Ensures the Category sourcing performance targets are achieved<li> <li><b>10 Procurement <b>Manages planning and tracking of procurement activities cost budgets emerging country spending and savings forecasts Minimizes risk regarding quality and financial exposure by buying in accordance with quality and commercial procedures and in accordance with company guidelines<li> <li><b>11 Communication <b>Fosters communication internally SalesTender Engineering SCM others externally EampC Companies Forums and between different Divisions Business Units and Functions and supports the implementation of SCM activities and initiatives in the RegionCountry through this clear communication <li> <li>Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business<li> <li><b>12 People Management<b> Manage 45 direct reports and other 34 Indirect reports<li> <ul><p><b>Your Background<b> <p> <ul><li>EampC companies procurement and negotiation of medium to large contracts $2M$20M USD<li> <li>Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States<li> <li>Experience and understanding of contractual framework and its applicability and risks Turnkey<li> <li>Knowledge and understanding of risk identification and mitigation<li> <li>Experience and knowledge of category management techniques market analysis SWOT Purchasing chessboard Kraljic Matrix others<li> <li>Technical knowledge and background of EampC within the power sector<li> <li>Experience and knowledge of procurement methodologies<li> <li>Experience and understanding of quality methodologies such as Six Sigma<li> <li>Excellent communication skills<li> <li>Independent and capable of working with limited information<li> <li>Well versed on MS tools Excel Power Point SharePoint Power BI etc<li> <li>Multicultural negotiation<li> <ul><p><b>Your requirements<b> <p> <ul><li>To successfully take on this position you probably have extensive experience in the industrial environment and Supply Chain Management<li> <li>You possess good technical knowledge in power transmission and distribution technologies<li> <li>Degree in Engineering Economics or Supply Chain Management or relevant experience <li> <li>As you will be working in a global environment you have extensive international experience and are fluent in English written and spoken alike Spanish and French preferred but not required<li> <li>You are an analytical leader and a team player with an independent and solutionoriented working style as well as strong communicative and collaborative skills<li> <li>Minimum of five years experience in people management promoting the diverse and inclusion<li> <li>Previous experience in a multicultural environment and high degree of intercultural sensitivity help you lead and motivate by influence<li> <li>Through extensive experience in negotiations you achieve commitment as well as results<li> <ul><p>Basic Info Location Raleigh North Carolina United States of America Job type Full time Experience Management Job function Supply Chain Contract Regular Publication date 20240312 Reference number R0040886 <p> <p>Share this job <p> <p><b>Interested in working with us<b> <p> <p>The best jobs in a performing and growing company <p> <p>Apply now <p> <p>More about us <p> <p>Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all We serve customers in the utility industry and infrastructure sectors with innovative solutions and services across the value chain Together with customers and partners we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbonneutral future We are advancing the worlds energy system to become more sustainable flexible and secure whilst balancing social environmental and economic value Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries Headquartered in Switzerland we employ around 40000 people in 90 countries and generate business volumes of approximately $10 billion USD wwwhitachienergycom <p> <p>Hitachi Energy is an Equal Employment Opportunity EEO and Affirmative Action Employer encouraging diversity in the workplace We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race creed color ancestry religion sex national origin citizen status age sexual orientation gender identity disability marital status family medical leave status protected veterans status or any other legally protected characteristic For more information regarding your EEO rights as an applicant please visit the following websites here and here Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 18885042007 or by sending an email to email protected Resumes and applications will not be accepted in this manner<p>
Manager, Capital Projects
Company: Enviva
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
The job description is for a Capital Planning Manager at Enviva, a renewable energy company. The role involves planning and scheduling capital projects, providing guidance and support, and ensuring accurate forecasting. The ideal candidate has a degree in engineering, 10+ years of experience, and strong communication and leadership skills.
Sr Director, Global Sales Development
Company: IBM
Location: Raleigh-Durham, NC
Posted Mar 16, 2024
The text describes a leadership role in the Sales Development Organization at Apptio, an IBM company. The role involves driving strategy, onboarding and retaining team members, enabling sales execution, forecasting, territory segmentation, coaching, collaboration with global leaders, and market intelligence provision. The ideal candidate should have extensive sales experience, leadership skills, strategic thinking, and analytical acumen. IBM is portrayed as a company that values innovation, trust, and personal responsibility, offering comprehensive benefits and opportunities for growth.