Selective Service Registration Jobs in USA
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Manager, Business Analysts
Company: AssistRx
Location: USA
Posted Apr 26, 2024
<p><strong>SUMMARY <strong>The Manager Business Analysts is responsible for leadingmanaging a team of Business Analysts andor Senior Business Analysts to enable the delivery of technology solutions that deliver the intended business value Our Business Analyst team works on a variety of projects both internal product improvement and client implementations Our Business Analyst Team works directly with Project Management Development Quality Assurance Operations Account Management and our Clients to deliver with success Our Manager of Business Analysts but thrive in a fastpaced work environment have a solid understanding of software development lifecycle agile and waterfall and enjoy managing multiple projects and tasks This is a technical leadership position with accountability for quality motivation and mentorship<p> <p><strong>Requirements<strong><p> <p><strong>DUTIES AND RESPONSIBILITIES<strong><p> <ul style=> <li style=>Provides day to day team guidance setting and managing expectations priorities timelines etc<li> <li style=>Facilitates positive professional relationships with Technology and Business teams<li> <li style=>Assigns resources to demand based on skills fit<li> <li style=>Present complex information in a simple and concise manner for all levels of the organization<li> <li style=>Partner with Business and Technology Leaders to understand BA demand to build needed capacity Accurately reflect capacity and demand in Resource Management Tool<li> <li style=>Ensure team can identify true business issues opportunities and facilitates a solution that delivers intended value<li> <li style=>Define document and implement best practices tools and templates for BA team<li> <li style=>May oversee andor manage the requirements gathering process wireframe creation user story creation for select projects<li> <li style=>Create and audit Business Analysis processes and procedures<li> <li style=>Act as a Senior Business Analyst when the demand or need arises<li> <li style=>Perform other related duties as assigned by management<li> <li style=>Be comfortable in a clientfacing environment<li> <li style=>Directly supervises all business analyst <strong>employees within the <strong>departments<li> <li style=>Responsibilities include interviewing hiring and training employees planning assigning and directing work appraising performance rewarding and disciplining employees addressing complaints and resolving problems<li> <li style=>Bachelors Degree BA from fouryear college or university or one to two years of related experience andor training or equivalent combination of education and experience<li> <li style=>Computer skills required including MS Office Suite JIRA Confluence Figma or something similar<li> <ul> <p> <p> <p><strong>SUPERVISORY RESPONSIBILITIES<strong><p> <ul style=> <li style=>Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws<li> <ul> <p> <p> <p><strong>QUALIFICATIONS<strong><p> <p><strong>Benefits<strong><p> <ul style=> <li style=>Supportive progressive fastpaced environment<li> <li style=>Competitive pay structure<li> <li style=>Matching 401k with immediate vesting<li> <li style=>Medical dental vision life amp shortterm disability insurance<li> <li style=>AssistRx Inc is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration without regard to race religion color sex including pregnancy gender identity and sexual orientation parental status national origin age disability family medical history or genetic information political affiliation military service or other nonmerit based factors or any other protected categories protected by federal state or local laws<li> <li style=>All offers of employment with AssistRx are conditional based on the successful completion of a preemployment background check<li> <li style=>In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Sponsorship andor work authorization is not available for this position<li> <li style=>AssistRx does not accept unsolicited resumes from search firms or any other vendor services Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire<li> <ul> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p>Although AssistRx was formed in only 2009 we have capitalized on our 30 years of combined experience working within the specialty distribution channel both in caring for patients as well as close collaboration with pharmaceutical manufacturers Our simple goal is to apply innovative solutions to provide greater access to therapy<p> <p>Through years of exposure and insider knowledge AssistRx ARX has become intimately acquainted with specialty therapy distribution but has also identified shortcomings that exist in meeting patients needs using the current industry methodology Seeking to detangle the intricate complications that arise in this niche market ARX has developed exclusive technology with our iAssist product and when combined with our customizable features and superior service we are confident it will be exactly what your organization needs to resolve prevalent issues and excel in customer care In fact we believe our unique technology will revolutionize the current specialty distribution market by creating a seamless and efficient system to ensure benefits to all parties involved<p> <p>AssistRx as a company is dedicated to developing technology solutions and offering premium customer service for the specialty pharma industry Improvement in the delivery of patient care has been a core motivation for ARX as we have partnered with healthcare companies and it will continue to inspire us to find better solutions to continue to meet needs in this ever growing and changing market<p> <p>AssistRx Tomorrows Technology Today<p> <img src=httpsremotivecomjobtrack1908298blankgifsource=publicapi alt=>
Vice President - Finance
Company: CareMessage
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> Join us to Improve Health Equity for 5 Million People <strong> <p> <p> <p> <p> CareMessage is the Health Equity engine of the United States Our mission is to leverage technology to improve health equity for people from low socioeconomic backgrounds with a core focus on the safetynet organizations that serve them best federally qualified health centers FQHCs free and charitable clinics Indian Health Service IHS health facilities and Native Americanfocused health centers The CareMessage platform allows healthcare organizations to communicate with patients at scale prompting patients to action via technologyenabled solutions designed to increase access to care improve clinical outcomes and address social drivers of health <p> <p> <p> <p> Nationally CareMessage is proud to work with over 400 customers in 43 states Since 2013 safetynet organizations have leveraged CareMessage to reach over 17 million lowincome patients with over 350 million text messages <p> <p> <p> <p> Founded in 2012 at Stanford University CareMessage has raised over $35 million from <a class=fontbold underline fontbold underline postingslink href=httpgoogleorg rel=noopener noreferrer nofollow target=blank> Googleorg <a> William K Bowes Jr Foundation Pershing Square Foundation Y Combinator Schmidt Futures <a class=fontbold underline fontbold underline postingslink href=httptwilioorg rel=noopener noreferrer nofollow target=blank> Twilioorg <a> Direct Relief Biogen and many more <p> <p> <p> <p> CareMessage is in search of a VP Finance reporting to the CEO The successful candidate will be a handson and participative manager managing 34 team members initially with the capability to lead and develop the team to support the following areas financial planning and analysis billing and payroll donor relations and fundraising legal and compliance tax and audits etc <p> <p> <p> <p> As an integral member of the executive team the VP Finance will be responsible for developing CareMessages overall financial management strategy In addition to developing a strategy and operating plan for their team the VP will be charged with building the companys first operating manual including refining or developing policies procedures templates and tools that can be leveraged by other senior leadership members and that lead to financial and operational excellence This operating manual should encompass the two concurrent North Stars for this person as they align with our 2028 strategic goals Financial Health and Risk Management <p> <p> <p> <p> Over time this individual will be responsible for helping inform organizational strategy especially from financial health and risk management perspectives They should help inform industry trends that the organization should consider and should serve as a key partner in informing major organizational decisions <p> <p> <p> <p> This is an outstanding opportunity for a senior leader with SaaS finance and accounting experience and a proven track record of creative problemsolving and change management to join a missiondriven organization <p> <p> <p> <p> <strong> <u> Please see the full role description responsibilities requirements and starting compensation here <u> <strong> <a class=fontbold underline fontbold underline postingslink href=httpsdocsgooglecomdocumentd1VFpI2w1P03i2VxYC6C25ifbDnaCql7O15hMecNjz3r0editusp=sharing rel=noopener noreferrer nofollow target=blank> <strong> <u> httpsdocsgooglecomdocumentd1VFpI2w1P03i2VxYC6C25ifbDnaCql7O15hMecNjz3r0editusp=sharing <u> <strong> <a> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Working at CareMessage <strong> <p> <p> <p> <p> We take care of our employees by offering competitive salaries and benefits packages We ensure our team feels cared for so that we in turn can help support our safety net organizations and underserved populations <p> <p> <p> <p> <strong> We compensate fairly and equitably <strong> <p> <p> Flexible work hours fully remote team <p> <p> We believe in equal work for equal pay all team members performing the same role at the same level are paid similarly regardless of where they are in the world <p> <p> Paid parental leave for biological and adopted children <p> <p> <p> <p> <strong> We give you time off to thrive <strong> <p> <p> Halfday Fridays every Friday <p> <p> 18 paid company holidays including a one week midyear and one week endofyear break <p> <p> 9 wellness days to be used for selfcare or anything that comes up in life <p> <p> 15 days of PTO <p> <p> 1month 20 working days paid sabbatical after the 4year anniversary and every 4 years thereafter <p> <p> <p> <p> <strong> We support your health wellness and growth <strong> <p> <p> Generous medical dental and vision insurance for employees and their families <p> <p> Health Savings Accounts and Flexible Spending Accounts <p> <p> 401k retirement plan <p> <p> Short amp longterm disability insurance <p> <p> $100 per employee yearly wellness budget with flexibility to spend on physical emotional and mental wellness resources <p> <p> PerkSpot Instant access to discounts on products amp services from hundreds of vendors <p> <p> Annual budget for professional and personal development webinars online courses books and more <p> <p> Volunteerism incorporated in onboarding and encouraged on an ongoing basis <p><p>
Enterprise Customer Success Manager
Company: Workiva
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> The Enterprise Customer Success Manager ECSM at Workiva is a dynamic role focused on customer happiness and growth By building strong relationships understanding customers and collaborating with internal teams youll help customers get the most from our solutions Youll be a customer champion driving adoption and finding innovative ways our platform can solve challenges Your positivity and project management skills will ensure smooth interactions leading to satisfied customers expanded usage and business success <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <p> <p> <ul> <li> <p> Build strong relationships with key customer stakeholders to help guide us through their organization and introduce us to different teams <p> <li> <li> <p> Generate leads for the Workiva sales team to pursue <p> <li> <li> <p> Evaluate organizational inefficiencies to help customers define appropriate business outcomes <p> <li> <li> <p> Identify opportunities for Workiva to consult with customers on setups <p> <li> <li> <p> Develop relationships with the Workiva Account teams to ensure everyone is working towards the same goal and to decrease task overlap <p> <li> <li> <p> Understand customer needs well enough to identify users that might not be seeing value in Workivas Platform and executing a plan to increase return on investment ROI <p> <li> <li> <p> Facilitate training by self service or virtual mods for new teams as needed to ensure users are active in Workivas Platform <p> <li> <li> <p> Conduct meetings to help customers understand the positive business outcomes they are achieving using Workivas Platform <p> <li> <li> <p> Understand customer expectations and service agreement terms of each contracts and ensure the work is completed and delivered to the customer on or before the deadline <p> <li> <li> <p> Learn the Workiva Platform and how it is used in each market where Workiva maintains a presence <p> <li> <li> <p> Ensure any customer inquiries are answered promptly and help identify the best person at Workiva to get involved when necessary <p> <li> <li> <p> Ensure customer awareness and issue resolution practices around ticket management when unable to resolve product issues in Workiva Platform <p> <li> <li> <p> Engage with onboarding team solution architects and any other team providing service to the customer to ensure customers expectations are being met <p> <li> <ul> <p> <p> <p> <strong> What Youll Need <strong> <p> <p> <p> <p> <strong> Minimum Qualifications <strong> <p> <ul> <li> <p> 8+ years of related experience <p> <li> <li> <p> Bachelors degree <p> <li> <li> <p> An advanced degree will be considered in lieu of experience <p> <li> <ul> <p> <p> <p> <strong> Preferred Qualifications <strong> <p> <ul> <li> <p> Experience supporting a SaaS product preferred <p> <li> <li> <p> Background in customer success strategic account management or sales within a businesstobusiness B2B sales environment <p> <li> <li> <p> Direct customer advocacy and engagement experience in postsales support or equivalent experience in professional services consultancy project management or account management functions <p> <li> <li> <p> Selfmotivated with strong propensity for action results and continuous improvement and proven track record to solve technical problems <p> <li> <li> <p> Exceptional organizational skills with the ability to multitask and manage multiple processes programs and procedures simultaneously while working under pressure to meet deadlines <p> <li> <ul> <p> <p> <p> <strong> Remote Ready Excellence <strong> <p> <p> <strong> <strong> <p> <ul> <li> <p> Willingness to travel up to 25 for team and corporate meetings fostering relationships and representing company interests <p> <li> <li> <p> Reliable internet access for any period of time working remotely as we embrace flexible work arrangements <p> <li> <ul> <p> <strong> How Youll Be Rewarded <strong> <p> <p> <p> <p> ✅ Salary range in the US $8700000 $14800000 <p> <p> ✅ A discretionary bonus typically paid annually <p> <p> ✅ Restricted Stock Units granted at time of hire <p> <p> ✅ 401k match and comprehensive employee benefits package <p> <p> <p> <p> The salary range represents the low and high end of the salary range for this job in the US Minimums and maximums may vary based on location The actual salary offer will carefully consider a wide range of factors including your skills qualifications experience and other relevant factors <p> <p> <p> <p> Workiva is an Equal Employment Opportunity and Affirmative Action Employer We believe that great minds think differently We value diversity of backgrounds beliefs and interests and we recognize diversity as an important source of intellectual thought varied perspective and innovation Employment decisions are made without regard to age race creed color religion sex national origin ancestry disability status veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other protected characteristic We strongly encourage and welcome people from historically marginalized groups to apply <p> <p> <p> <p> Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities To request assistance with the application process please email <a class=fontbold underline fontbold underline fontbold underline href=mailtotalentacquisitionworkivacom rel=noopener noreferrer nofollow target=blank> <u> talentacquisitionworkivacom <u> <a> <p> <p> Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles ensuring adherence to company policies and regulatory standards <p> <p> <p> <p> <em> Workiva supports employees in working where they work best either from an office or remotely from any location within their country of employment <em> <p> <p> LIJW1 <p><p>
Loyalty Marketing Specialist
Company: Aledade
Location: USA
Posted Apr 27, 2024
<div><span style=fontsize 15px>Join our dynamic Growth team as a<span><b><span style=fontsize 15px> Loyalty Marketing Specialist<span><b><span style=fontsize 15px> Elevate your career by providing essential support and coordination across various functions from loyalty and relationship marketing to campaign management Collaborate with diverse departments for impactful results and unleash your full potential in the world of marketing<span><div><div><br><div><div>We are flexible with respect to geographic location and the ideal candidate will be comfortable working remotelywork from home within the US or from our office in Bethesda MD Durham NC or Austin TX<div><br><br><div class=h3>Primary Duties<div><li style=>Support the development and execution of loyalty marketing and client relationship marketing campaigns and products<li><li style=>Define document and manage processes and tracking for programs and campaigns and share monthly reports on progress<li><li style=>Address inbound client marketing requestsinternal business needs<li><li style=>Project manage a wide range of multichannel campaigns including but not limited to website email paid and earned media direct mail and webinars with a keen focus on loyalty marketing<li><li style=>Cross collaborate with key stakeholders across multiple functions for transparency and insight<li><br><br><div class=h3>Minimum Qualifications<div><li style=>Bachelors degree in Marketing Communications Business or a related degree<li><li style=>2+ years in loyalty marketing and relationship marketing<li><li style=>5+ years combined experience in any of the following program management affinity marketing marketing operations digital marketing demand generation B2B marketing agency marketing analytics Transferable experience from coursework internships a short period in a similar position are acceptable<li><br><br><div class=h3>Preferred KSAs<div><li style=>Proven ability to multitask stay organized and communicate well with other stakeholders<li><li style=>Advanced communication and writing skills ability to network with ease<li><li style=>Demonstrated ability to work in a fastpaced environment<li><li style=>Knowledge of databasesdatabase marketing a plus<li><li style=>Product management and gotomarket strategy<li><div><b style=fontsize 11pt>Who We Are<b><div><div><span style=fontsize 11pt>Aledade a public benefit corporation exists to empower the most transformational part of our health care landscape independent primary care We were founded in 2014 and since then weve become the largest network of independent primary care in the country helping practices health centers and clinics deliver better care to their patients and thrive in valuebased care Additionally by creating valuebased contracts across a wide variety of payers we aim to flip the script on the traditional feeforservice model Our work strengthens continuity of care aligns incentives and ensures primary care physicians are paid for what they do best keeping patients healthy If you want to help create a health care system that is good for patients good for practices and good for society and if youre eager to join a collaborative inclusive and remotefirst culture youve come to the right place<span><div><div><br><div><div><b style=fontsize 11pt>What Does This Mean for You<b><div><div><span style=fontsize 11pt>At Aledade you will be part of a creative culture that is driven by a passion for tackling complex issues with respect openmindedness and a desire to learn You will collaborate with team members who bring a wide range of experiences interests backgrounds beliefs and achievements to their work and who are all united by a shared passion for public health and a commitment to the Aledade mission<span><div><div><br><div><div><span style=fontsize 11pt>In addition to time off to support worklife balance and enjoyment we offer the following comprehensive benefits package designed for the overall wellbeing of our team members<span><div><div><span style=fontsize 11pt>Flexible work schedules and the ability to work remotely are available for many roles<span><div><div><span style=fontsize 11pt>Health dental and vision insurance paid up to 80 for employees dependents and domestic partners Robust time off plan 21 days of PTO in your first year 2 Paid Volunteer Days amp 11 paid holidays<span><div><div><span style=fontsize 11pt>12 weeks paid Parental Leave for all new parents<span><div><div><span style=fontsize 11pt>6 weeks paid sabbatical after 6 years of service<span><div><div><span style=fontsize 11pt>Educational Assistant Program amp Clinical Employee Reimbursement Program<span><div><div><span style=fontsize 11pt>401K with up to 4 match<span><div><div><span style=fontsize 11pt>Stock options<span><div><div><span style=fontsize 11pt>And much more<span><div><div><br><div><div><i style=fontsize inherit>At Aledade we dont just accept differences we celebrate them We strive to attract develop and retain highly qualified individuals representing the diverse communities where we live and work Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer Employment policies and decisions at Aledade are based on merit qualifications performance and business needs All qualified candidates will receive consideration for employment without regard to age race color national origin gender including pregnancy childbirth or medical conditions related to pregnancy or childbirth gender identity or expression religion physical or mental disability medical condition legally protected genetic information marital status veteran status or sexual orientation<i><div><div><br><div><div><u style=fontsize small>Privacy Policy<u><span style=fontsize small> By applying for this job you agree to Aledades Applicant Privacy Policy available at <span><a class=postingslink href=httpswwwaledadecomprivacypolicyapplicants rel=nofollow style=fontsize small>httpswwwaledadecomprivacypolicyapplicants<a><div><img src=httpsremotivecomjobtrack1908601blankgifsource=publicapi alt=>
Technical Product Manager
Company: PayNearMe
Location: USA
Posted Apr 26, 2024
<br><br><div class=h3>Company Description<div><p>PayNearMe develops awardwinning technology to facilitate the endtoend customer payment experience making it easy for businesses to manage and accept payments The company enables more ways to pay by offering all major payment types and channels in a single platform PayNearMe is the technology company thats changing how payments are made<p><p>We are a diverse and collaborative company that loves to delight its customers clients consumers etc with simple useful and practical productservice offerings PayNearMe has over 200 employees closed a $45M Series D round in June 2023 and is processing over $1B in payments monthly Were headquartered in Silicon Valley with our employees distributed all across the US Help us reimagine payments<p><p>Were looking to add a dynamic Senior Product Manager to our PayNearMe team reporting to the Senior Director of Product Management Help us reimagine payments<p><p><strong>Role Overview<strong><p><p>The Technical Product Manager Payment Solutions will play a critical role in shaping the future of our payment platforms focusing on executing our product strategy through the integrations and management across our payment systems This role demands a profound understanding of the payments ecosystem particularly in bill payment processes and technologies with a specialized emphasis on settlement reconciliation and money movement The ideal candidate will possess a unique blend of technical expertise payments experience and product management skills to drive the development and optimization of our payment solutions<p><br><br><div class=h3>Job Description<div><ul style=><li style=>Drive the strategy and development for money movement solutions with a focus on backend settlement and reconciliation solutions emphasizing robust and scalable architectures<li><li style=>Lead the endtoend management of backend technical processes including design implementation and documentation<li><li style=>Act as a subject matter expert SME for all technical aspects of payment channels focusing on services APIbased integrations and other technologies used to optimize money flow across systems<li><li style=>Collaborate with engineering teams to deliver detailed technical product requirements owning the backlog and ensure must have features are released to support the business<li><li style=>Work closely with crossfunctional teams to develop product enhancements that meet both business goals and customer needs with a keen focus accounting scalability<li><li style=>Partner with internal stakeholders to understand the teams needs and then translate the requirements into technical requirements for engineering teams<li><li style=>Define and analyze KPIs specific to performance reliability and usage to inform strategic decisions and product improvements<li><li style=>Engage with external developers customers and partners to gather feedback and requirements that influence the development roadmap<li><li style=>Ensure the creation of toptier documentation and developer portals that facilitate easy integration and foster a vibrant developer community<li><ul><br><br><div class=h3>Qualifications<div><ul style=><li style=>Minimum of 5 years of experience in technical product management with a significant focus on services API and other technical systems<li><li style=>Deep knowledge of payment processing mechanisms eg PayPalVenmo ACH CashRetailers network and card processing and the technical challenges associated with their integrations<li><li style=>Strong technical analytical and problemsolving skills with demonstrated ability to leverage data in making informed product decisions<li><li style=>Exceptional communication and leadership capabilities with experience guiding development teams and managing crossfunctional stakeholder relationships<li><li style=>Must be detailoriented with a commitment to highquality product documentation and the enhancement of the developer experience<li><li style=>Agile practitioner with working knowledge of JIRA and Confluence<li><ul><br><br><div class=h3>Additional Information<div><p><strong>Benefits<strong><p><ul style=><li style=>Base salary per year paid semimonthly<li><li style=>Fast paced and professional work culture<li><li style=>Stock options with standard startup vesting 1 year cliff 4 years total<li><li style=>$50 monthly communication expense stipend to go towards your phoneinternet bill<li><li style=>$250 stipend to enhance your WFH setup<li><li style=>Reimbursement for peripheral equipment monitor up to $400 keyboard and mouse up to $200<li><li style=>Premium medical benefits including vision and dental 100 coverage for employees<li><li style=>Companysponsored life and disability insurance<li><li style=>Paid parental bonding leave<li><li style=>Paid sick leave jury duty bereavement<li><li style=>401k plan<li><li style=>Flexible Time Off our team members typically take off ~34 weeks per year<li><li style=>Volunteer Time Off<li><li style=>13 scheduled holidays<li><li style=>2x year inperson team meetups 23 days company paid<li><ul><p><strong>Salary Range <strong>$160000190000<p><p><br> PayNearMe strives to create a workplace where all employees thrive Our <a href=httpshomepaynearmecomaboutcareers rel=nofollow>core values<a> represent who we are today and we take pride in the way we work with each other as well as with our stakeholders<p><p>Were in this <strong>together <strong>to <strong>do the right thing<strong> We deliver <strong>real results <strong>we are proud of while remaining <strong>respectful<strong> <strong>transparent<strong> and <strong>flexible<strong><p><p><em>PayNearMe is an equal opportunity employer We are diligently and thoughtfully working towards cultivating a diverse workforce which in turn enhances our products and services for the communities we serve Applicants who represent all backgrounds are strongly encouraged to apply<em><p><p><p><p>Candidate information will be treated in accordance with our job applicant privacy notice found at <a href=httpshomepaynearmecomccpaprivacynoticejobsemployees rel=nofollow>httpshomepaynearmecomccpaprivacynoticejobsemployees<a><p><p><strong>Assistance for Disabled Applicants<strong><p><p>Alternative formats of this Notice are available to individuals with a disability Please let us know if you need assistance<p><p>All your information will be kept confidential according to EEO guidelines<p><img src=httpsremotivecomjobtrack1907804blankgifsource=publicapi alt=>
Academic Support Advisor I
Company: Adtalem Global Education
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <p> <h2> Company Description <h2> <p> <strong> About Chamberlain University <strong> Chamberlain University an Adtalem Global Education institution continues to raise the standard of nursing and healthcare education through a growing community of over 100000 alumni who are making an impact in their communities around the world Chamberlain has the largest school of nursing in the US and is the leading grantor of Bachelor of Science in Nursing BSN degrees to underrepresented minority students in the country The university is committed to addressing the national nursing shortage through the development of innovative programs to ensure nurses are practice ready as they step into the workforce Chamberlain is comprised of the College of Nursing with online and campusbased programs and the College of Health Professions offering a variety of bachelors masters doctoral and certificate programs Chamberlain University is accredited by the Higher Learning Commission Visit chamberlainedu for more information and follow on Twitter Instagram Facebook and LinkedIn <p> <p> <p> <h2> Job Description <h2> <p> Opportunity at a Glance The Academic Support Advisor I role is responsible for promoting student success through accurate and responsive advisement in the areas of academics registration persistence and the student experience Advisors are responsible for building a supportive environment that assists students to achieve their education goals by providing excellent customer service while identifying student needs and mentoring students to resolve potential academic issues Advisors will also work closely with other university support teams to ensure that student inquiries are addressed in a timely and effective manner The Academic Support Advisor I role functions as a role model for our TEACH values and fosters a culture of Chamberlain CARE consistent with our mission vision and purpose Responsibilities <p> <ul> <li> <p> Assist students with appropriate course registration and ensure students understand degree and practicum application requirements as applicable per program <p> <li> <li> <p> Advocate for the advising needs of students that contribute to their successful enrollment engagement and completion of their educational goals <p> <li> <li> <p> Advise students on university policies and procedures program requirements and related academic matters <p> <li> <li> <p> Closely monitor students to proactively identify atrisk scenarios and identify opportunities to develop implement measure and improve academic success strategies <p> <li> <li> <p> Utilize appropriate systems and student data to confirm and track accurate enrollment persistence and graduation information for students in their assigned programcampus locations andor by assisting multiple programcampus locations based on enrollment needs Documents all interactions in the appropriate institutional systems <p> <li> <li> <p> Coach students to explore alternatives to overcome barriers to persistence or graduation and makes appropriate resource referrals when necessary <p> <li> <li> <p> Maintain a thorough understanding of all academic programs policies and procedures including institutional policies federal and state regulations Complies with applicable federal and state <p> <li> <li> <p> Promote student selfservice tools during advising interactions <p> <li> <li> <p> Assist and engage students through a variety of communication This may include virtual video advising inbound student calls and proactive outreach to students to deliver a positive resolution <p> <li> <li> <p> Identify opportunities and solutions that improve current methods and actively participate in the change of a constantly evolving organization <p> <li> <li> <p> Collaborate with other departments and functional areas to deliver an optimal student <p> <li> <ul> <p> <p> <h2> Qualifications <h2> <ul> <li> <p> Bachelors Degree <strong> Required <strong> <p> <li> <li> <p> Mandated Workings hours <strong> Required <strong> <p> <ul> <li> <p> <strong> TuesdayFriday 11AM8PM CST or PST <strong> <p> <li> <li> <p> <strong> Saturday 8AM5PM CST or PST <strong> <p> <li> <li> <p> <strong> Off Monday and Sunday <strong> <p> <li> <li> <p> <strong> There hours are NOT rotational or subject to change <strong> <p> <li> <ul> <li> <li> <p> 1+ year of experience in Higher Education <strong> Required <strong> <p> <li> <li> <p> Outstanding customer service skills with 1+ years of customer service academic advising or related experience <strong> required <strong> <p> <li> <li> <p> High level of interpersonal communication and problemsolving skills <p> <li> <li> <p> Ability to work independently as well as function as part of a team <p> <li> <li> <p> Must be a selfstarter with the ability to prioritize effectively <p> <li> <li> <p> PC skills in Microsoft Office internet applications and database Experience with Student Information Systems a plus <p> <li> <ul> <p> <p> <h2> Additional Information <h2> <p> <em> In support of the pay transparency laws enacted across the country the expected salary range for this position is between $1815 and $3286 Actual pay will be adjusted based on jobrelated factors permitted by law such as experience and training geographic location licensure and certifications market factors departmental budgets and responsibility Our Talent Acquisition Team will be happy to answer any questions you may have and we look forward to learning more about your salary requirements The position qualifies for the below benefits Adtalem offers a robust suite of benefits including <em> <p> <ul> <li> <p> <em> Health dental vision life and disability insurance <em> <p> <li> <li> <p> <em> 401k Retirement Program + 6 employer match <em> <p> <li> <li> <p> <em> 15 Days of Paid Vacation Days each Calendar Year <em> <p> <li> <li> <p> <em> 12 Paid Holidays + 2 floating holidays For more information related to our benefits please visit httpscareersadtalemcombenefits <em> <p> <li> <ul> <p> <p> <p> <p> <p> Equal Opportunity Minority Female Disability V Gender Identity Sexual Orientation <p> <p> <p><p>
Senior Software Engineer - GraphQL
Company: Airbnb
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> <strong> The Community You Will Join <strong> <p> <p> Viaduct a unified data access layer and platform is a crucial part of Airbnb as it connects nearly all of Airbnbs online data The significance of Viaduct is evident as approximately 90 of Airbnbs online traffic and products flow through its infrastructure service It holds a central position within Airbnbs tech stack forming a critical link between userfacing products and backend infrastructure This is achieved by offering a global schema amp query system via a GraphQL interface The teams role doesnt end with maintaining and improving Viaduct they also set best practices and nextgen architecture for Airbnb In doing so they work closely with various infrastructure teams such as Build Infra Service Platform CICD Reliability Observability Developer Experience and more alongside product engineers <p> <p> <strong> The Difference You Will Make <strong> <p> <ul> <li> <p> Viaduct tenant developers currently lack the observability tools to easily monitor introspect and debug issues specific to their business logic within Viaduct <p> <li> <li> <p> You will help take observability and tooling to the next level for the developer experience of hundreds of engineers <p> <li> <li> <p> You will push the boundaries of Airbnbs infrastructure scale <p> <li> <li> <p> Improved observability has wide impact and scope by unlocking performance and costsaving opportunities for Viaduct tenants as well as contributing to scaling the Viaduct framework teams operations You will help provide tools to improve critical Airbnb product surface areas business metrics such as latency and costs <p> <li> <ul> <p> <strong> A Typical Day <strong> <p> <ul> <li> <p> Coding in highimpact deep complexity domains owning projects endtoend <p> <li> <li> <p> Driving partnerships with tenant product teams to inform the tooling roadmap as well as taking on metrics and tracing scaling challenges that push the boundaries of our existing observability infrastructure <p> <li> <li> <p> Frequently working in vaguely scoped areas responsible for defining project requirements for improving reliability and performance through Viaduct framework changes and tenantcentric observability <p> <li> <li> <p> Developing technical expertise in Viaduct framework observability as well as informed with product teams use cases and requests <p> <li> <li> <p> Collaborating with a few experienced teammates to enable Viaduct tenant engineers to be autonomous in identifying and resolving performance and cost inefficiencies within their code written in the Viaduct platform <p> <li> <li> <p> Supporting the customer base of Viaduct developers <p> <li> <ul> <p> <strong> Your Expertise <strong> <p> <ul> <li> <p> 6+ years of experience in a relevant role <p> <li> <li> <p> Proficiency and interest working crossteam with both product and infrastructure engineers <p> <li> <li> <p> Experience operating critical online backend services <p> <li> <li> <p> Comfort shipping high visibility complex coding projects <p> <li> <li> <p> Strong preference expertise with GraphQL Observability tracing telemetry alerts Kotlin <p> <li> <ul> <p> <strong> Your Location <strong> <p> <p> This position is US Remote Eligible The role may include occasional work at an Airbnb office or attendance at offsites as agreed to with your manager While the position is Remote Eligible you must live in a state where Airbnb Inc has a registered entity <a class=fontbold underline fontbold underline fontbold underline href=httpscareersairbnbcom rel=noopener noreferrer nofollow target=blank> Click here <a> for the uptodate list of excluded states This list is continuously evolving so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity your recruiter will inform you what states you are eligible to work from <p> <p> <strong> Our Commitment To Inclusion amp Belonging <strong> <p> <p> Airbnb is committed to working with the broadest talent pool possible We believe diverse ideas foster innovation and engagement and allow us to attract creativelyled people and to develop the best products services and solutions All qualified individuals are encouraged to apply <p> <p> We strive to also provide a disability inclusive application and interview process If you are a candidate with a disability and require reasonable accommodation in order to submit an application please contact us at reasonableaccommodationsairbnbcom Please include your full name the role youre applying for and the accommodation necessary to assist you with the recruiting process <p> <p> We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application <p><p>
Director of Client Services
Company: Businessolver
Location: USA
Posted Apr 26, 2024
<div class=contentintro><p>Since 1998 Businessolver has delivered marketchanging benefits technology and services supported by an intrinsic responsiveness to client needs The company creates client programs that maximize benefits program investment minimize risk exposure and engage employees with easytouse solutions and communication tools to assist them in making wise and costefficient benefits selections Founded by HR professionals Businessolvers unwavering serviceoriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight<p><div><p style=textalign><p> <p> <p> <p><strong><em><em><strong><p> <p>At Businessolver you have opportunities for individual development through our common language <strong><em>Respond Readily<em><strong><strong><em> Trust through transparency Assume positive intent Be real Live a growth attitude Embrace the reverse golden rule<em> <strong><p> <p><em><strong>The Director of Client Services is a driver of execution This role is accountable for delivering a consistent high quality client experience You are responsible for proactive management driving accountability and operational execution at all touch points for your clients The ideal candidate supports all client related activities as well as the needs of the team in order to deliver client delight<strong><em><p> <p><strong><u>The Gig<u><strong><p> <ul style=> <li style=>Partner with Project Management and Production Planning team members daily to review capacity team deliverables and performance<li> <li style=>Provide direction on documentation of work requests participating in discussions to define and assign work to appropriate resources<li> <li style=>Review and analyze performance on client health scorecard weekly reviewing risk areas with team members as needed<li> <li style=>Act as client escalation point for service delivery concerns to provide oversight and drive delivery of key initiatives ensuring all items are documented and addressed<li> <li style=>Provide operational performance reports to client leadership team identifying successes risks and needs weekly<li> <li style=>Conduct regular strategy meetings with Customer Success team to review client activity needs and performance<li> <li style=>Lead daily standup meetings with team members to communicate business initiatives and review deliverables such as open cases file activity and other related client maintenance tasks<li> <li style=>Manage team members by conducting regular 11s reviewing work processes and other team member needs in order to ensure successful execution of assigned tasks<li> <li style=>Conduct new team member training and support overall learning paths for all team members aligning resources as needed<li> <li style=>Ensure team is executing against Annual Enrollment related activities and proactively engage the clients and internal teams as needed on open items<li> <li style=>Participate in sales finalist meetings and partner with the sales team on prospect visits and scope of services presentations<li> <li style=>Engage in ongoing educational opportunities on product releases updates and system functionality<li> <ul> <p><strong><u>What you need to make the cut<u><strong><p> <ul style=> <li style=>8+ years progressive experience working with brokers carriers and clients in the Benefit Administration arena<li> <li style=>Bachelors Degree in Management Communication or similar field preferred<li> <li style=>Experience with Technology Health amp Welfare Benefits Human Resources or Health Care strongly preferred<li> <li style=>Highly motivated confident energetic and must possess a positive attitude<li> <li style=>Strong relationship management and project management expertise analytical skills and the ability to engage and motivate multiple stakeholders across the organization<li> <li style=>Excellent communication skills and the ability to apply these skills in either verbal or written form when interacting with various clients company personnel and team members <li> <li style=>You must be a resourceful and creative problem solver constructively working with team members to find solutions<li> <li style=>Tech savvy must have a comfort level with learning new technology and being able to communicate effectively when discussing with clients<li> <li style=>Desire to learn about the newest cutting edge technology and passion for continuous learning<li> <li style=>Availability to travel up to 15<li> <ul> <p><em>The pay range for this position is 80K to 135K per year pay to be determined by the applicants education experience knowledge skills and abilities as well as internal equity and alignment with market data<em><em> <em><p> <p><em>Other Compensation This role will be eligible to participate in the annual bonus plan<em><p> <p><strong><em><em><strong><p><div class=contentconclusion><p><strong>The Businessolver Way<strong><p> <p>Our team has spent two decades crafting a culture that challenges each employee to perform at the top of their game and have fun doing it If you desire to use your skills and experience in an environment where you can make a difference we want to hear from you<p> <p><em>Businessolver is committed to maintaining an environment that protects client data We train our employees to maintain leading class security practices and expect all employees to adhere to policy procedures and controls<em><p> <p><strong><em>Applicable to all roles at an AVP DIR VP or SVP and above level<em><strong><p> <p><em>Serve as a security contact for the business unit Responsible for driving adoption and compliance with information security and privacy practices Serve as a liaison with the information security team on security and privacy matters<em><p> <p><strong>Equal Opportunity at Businessolver<strong><p> <p>Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and more We also consider qualified applicants regardless of criminal histories consistent with legal requirements<p><div><img src=httpsremotivecomjobtrack1908853blankgifsource=publicapi alt=>
Human Resources Generalist
Company: Anteriad
Location: USA
Posted Apr 26, 2024
<div class=contentintro> <p><strong>Come Join Our Team At Anteriad <strong>and innovate the way B2B marketers make datadriven business decisions <p> <div> <p><strong><em>About Anteriad<em><strong><p> <p><em>We are not just another B2B solution provider Were problem solvers We believe that data is the key to unlocking effective solutions that span a range of marketing challenges from customer acquisition to demand generation to accountbased marketing Data is at the core of everything we do Our team works tirelessly to create powerful solutions that drive real results for our clients Whether its through innovative technology or deep analysis were committed to finding the best path to growth for every one of our customers <em><em> <em><p> <p><strong><em>Why Join Our Human Resources Team <em><strong><p> <p>Reporting to the VPHR you will play a vital role in supporting Anteriads human resources function across numerous disciplines to ensure the smooth operation of various HR programs and processes<p> <p><em>Work with a collaborative team and provide toprated solutions to Fortune 500 companies This<em><em> is an exciting opportunity for an intelligent energetic and selfmotivated individual<em><p> <ul style=> <li style=>Anteriad means always moving forward and we apply that to our company culture by tirelessly promoting an environment that allows our employees to thrive Work from home<li> <li style=>Flexible PTO<li> <li style=>Training amp development with unlimited access to Cornerstone Learning System<li> <li style=>Mix of collaborative amp independent work<li> <li style=>Community outreach via Anteriad Cares encouraging staff to take time to volunteer<li> <li style=>Professional mentoring program career guidance from leadership<li> <li style=>Employee Resource Groups collaborate with others that share your passions<li> <li style=>Great benefits for you and your family<li> <ul> <p><strong><em>Benefits We Bring To You<em><strong><p> <ul style=> <li style=>Comprehensive medical choice of 3 plans dental and vision coverage<li> <li style=>Company paid shortterm disability long term disability and life Insurance<li> <li style=>Optional supplemental life accident and critical illness insurance plans<li> <li style=>401K with company match<li> <li style=>Flexible PTO and generous holiday schedule<li> <li style=>Fully paid primary caregiver leave 12 weeks amp parental bonding leave 2 weeks<li> <li style=><strong><em>CALM App Subscription<em><strong><li> <ul> <p><strong><em>What Youll Do <em><strong><p> <ul style=> <li style=>Act as first point of contact for all employee queries regarding policies and procedures HR systems benefits payroll etc Escalate as needed<li> <li style=>Assist in developing and executing personnel procedures and policies providing guidance and interpretation for business operations<li> <li style=>Participate in development of HR objectives and systems including metrics queries and standard reports to meet ongoing company requirements<li> <li style=>Assist in administering benefits compensation performance management and engagement programs<li> <li style=>Suggest new procedures and policies to continually improve efficiency of the HR department and organization as a whole and to improve employee experience<li> <li style=>Handle all administrative tasks for onboarding and new hire orientation including entering data into HRIS and auditing for accuracy and overall compliance<li> <li style=>Facilitate smooth new hire onboarding process coordinating with crossfunctional departments to deliver a positive first day experience<li> <li style=>Handle employee offboarding procedures including exit interviews termination notifications and COBRA administration<li> <li style=>Assist with payroll processing by updating employee records tracking PTO and informing payroll department promptly of any salary changes new hires and terminations<li> <li style=>Ad hoc projects as assigned<li> <ul> <p><strong><em>What Youll Bring <em><strong><p> <ul style=> <li style=>Bachelors Degree is required<li> <li style=>4+ years proven experience working in an HR department across multiple disciplines<li> <li style=>Strong ability to handle highly confidential information with discretion<li> <li style=>Maintains a high degree of professionalism can communicate effectively with all levels of the organization as a primary point of contact<li> <li style=>Understanding of state and federal employment regulations<li> <li style=>Advanced knowledge of MS Office including Excel pivot tables vlookups HRIS systems and comfortable learning new technical systems as needed<li> <li style=>Experience with ADP Workforce Now a plus<li> <ul> <p>LIREMOTE<p> <div class=contentconclusion> <p><em><strong>Our Values<strong><em><p> <ul style=> <li style=><strong>Lead amp Learn<strong> We lead with unrivaled vision innovation and execution always learning and embracing new ways of doing things to stay out in front<li> <li style=><strong>Collaborate amp Celebrate<strong> We build great things when we work together as one Anteriad team celebrating our achievements both great and small along the way <li> <li style=><strong>Innovate amp Inspire<strong> We are always looking for bold new ways to exceed the expectations of our customers and to inspire each other to even greater success<li> <li style=><strong>Do More amp Do Good<strong> We go above and beyond in the service of our clients and colleagues and the communities where we live<li> <ul> <div> <img src=httpsremotivecomjobtrack1908660blankgifsource=publicapi alt=>
Marine Mechanical Engineer
Company: Trident Maritime Systems
Location: USA
Posted Apr 26, 2024
Trident Maritime Systems is seeking a Mechanical Engineer with switchboard design experience for a full-time permanent position. The role involves designing mechanical and electromechanical systems for maritime applications, developing design programs, and integrating systems into ship design models. The ideal candidate should have a BS in Mechanical Engineering, 8+ years of experience, and proficiency in AutoCAD, Solidworks, and Pro Engineer. The company offers competitive benefits and a culture that values growth and internal advancement.
Public Relations & Engagement Coordinator
Company: Fors Marsh
Location: USA
Posted Apr 26, 2024
<p><strong>WHO WE ARE<strong> At Fors Marsh we combine the power of science and strategy to improve peoples lives Each day we work with institutions and organizations that seek to disrupt markets understand and influence behavior drive action on a national scale and create positive impact Our approach extends far beyond our client portfolioas a certified B Corporation and a 2020 Greenbook Top 50 Market Research Company we make a difference in our community through corporatesponsored employee volunteer programs and pro bono partnerships with valuesaligned nonprofits Most importantly as a 20192024 Top Workplace we are committed to putting people first and foster a culture that reflects that commitment We are proud to be an equal opportunity employer and we celebrate diversity and inclusivity as the foundation of a healthy successful and innovative work environment Join us and together we can work to ensure a better tomorrow<p> <p><strong>WHO WE ARE LOOKING FO<strong><strong>R <strong>Fors Marshs Strategic Creative amp Communications business unit is expanding their Media amp Engagement practice area and is seeking a Public Relations and Engagement Coordinator The coordinator will work with PR amp Engagement leads to ensure all client deliverables are being delivered ontime They will also assist the procurement of PR vendors support file management notetake during calls develop media lists and media reports conduct earned media research eg audits scans and support new business This role will be best suited for someone with an interest in public health campaigns <p> <p><strong>Responsibilities<strong><p> <ul style=><li style=>Supports communications projects in the areas of public relations PR and earned media<li><li style=>Assists with the research for and preparation of press releases pitch emails media advisories media responses and other PR copy<li><li style=>Supports the management of media requests<li><li style=>Runs or coordinates media reports using platforms such as Cision and Meltwater and develops activity reports<li><li style=>Monitors news coverage and flags inaccuraciescorrections for managers<li><li style=>Develops media andor other PR engagement lists<li><li style=>Reinforces brand consistency and style guidance across materials<li><li style=>Supports the facilitation of engagement tactics such as radio media tours mat releases or other outreach efforts<li><li style=>Provides general administrative support such as scheduling meetings organizing files and maintaining project documentation<li><li style=>Assists with logistics onsite support and organizing special events including town halls conference booths career fairs virtual meetings and other similar initiatives<li><ul> <p><strong>Qualifications <strong><p> <ul style=><li style=>High school diploma or equivalent is required<li><li style=>1 2 years of relevant work experience in public relations earned media or marketing and communications<li><li style=>Excellent organization writing editing and oral communication skills<li><li style=>Interest in public health campaigns and public relations<li><li style=>Must be a US Citizen and consent to a full background check due to our federal contract requirements<li><ul> <p><strong>Preferred Qualifications<strong><br><p> <ul style=><li style=>Experience using Cision or Meltwater<li><li style=>Agency experience as intern or another entry levelposition<li><ul><p><p> <p><strong>We Offer<strong><br><p> <p>Our benefits typically meet or exceed our competitors packages Ways we are unique<p> <p> Ability to make an impact on peoples lives both internal and external to the organization<p> <p> Toptier health dental vision and long and shortterm disability coverage all covered at 100 for employee coverage<p> <p> Remote work<p> <p> Our company culture which values balance and allows each employee to take leave as they require it to balance the responsibilities of both their work and home lives without worrying about depleting their available leave hours<p> <p> We provide a floating holiday bank so you can celebrate the days you value<p> <p> Generous matching retirement contributions and no vesting period starting the third month of employment<p> <p> Dedicated training and development budgets to expand your expertise and grow your skillset<p> <p> You can volunteer your way with paid time off<p> <p> You can participate in Fors Marsh staffled affinity groups<p> <p> Our employees receive product and service discounts through the certified B Corp network<p><p><p> <p><strong>Salary<strong> $55000$60000<p> <p><strong>Location<strong> Remote United States Residents only<p> <p><strong>EOE<strong> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran<p><img src=httpsremotivecomjobtrack1908845blankgifsource=publicapi alt=>
Senior Client Success Manager
Company: TTEC Digital
Location: USA
Posted Apr 27, 2024
<p class=jobDescription> <p> At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process Our vision is the same a place where employees know they can thrive <p> <p> <p> <p> TTEC Digital is seeking a Senior Client Success Manager to join our Customer Success team This is a <strong> fully remote role <strong> <p> <p> <p> <p> The <strong> Senior Client Success Manager Sr CSM <strong> partners with an assigned portfolio of highvalue clients to create and maintain healthy strategic business relationships Senior CSMs are consultative account managers who demonstrate CX expertise and orchestrate and ensure the adoption of the right CX products services and strategies to help clients realize their outcome goals <p> <p> <p> <p> The <strong> Sr CSM <strong> is the clients advocate throughout the client lifecycle As the Sr CSM you work closely with your clients to identify business opportunitieschallenges and propose options relevant to TTEC Digital solutions You will build strong business relationships with your clients gaining insight into their industry business and operations while serving as a trusted advisor You will manage client escalations share key insights with clients on trends in the market and present opportunities to introduce new technology and services to meet the clients continuous business needs <p> <p> <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Develops and maintains strong relationships with assigned clients gaining insight into their industry business and operations and serving as a trusted advisor to key influencers andor decisionmakers <p> <li> <li> <p> Understand clients business drivers and success criteria to develop and advise on Client Success Plans <p> <li> <li> <p> Prescribes the adoption and use of product featuresfunctionality and services to achieve client outcome goals <p> <li> <li> <p> Collaborates with clients all levels to identify business challenges and develop recommended solutions through the promotion of CX offerings Works closely with Sales Engineers or Account Executives to structure solutions create account plans and identify other crossselling opportunities within TTEC Digital offerings to achieve identified performance and revenue goals <p> <li> <li> <p> Schedules and conducts regular client business reviews with key contacts covering updates within the clients business and key initiatives delivering product and feature updates on TTEC Digital offerings reviewing support performance success plan progress and other client concerns Involve others as appropriate <p> <li> <li> <p> Maintains high client retention and recurring revenue retention rates <p> <li> <li> <p> Achieves revenue growth targets from a portfolio of assigned clients <p> <li> <li> <p> Manages client satisfaction ensuring an exceptional client experience throughout the client lifecycle Creates and maintains referenceable and healthy clients <p> <li> <li> <p> Assesses client risk and implements risk mitigation plans <p> <li> <li> <p> Establishes and maintains executivelevel client relationships <p> <li> <li> <p> Recommends TTEC Digital engagements to help clients achieve maximum value realization <p> <li> <li> <p> Provides training and mentoring to less tenured CSMs <p> <li> <li> <p> Participates in the diagnosis and resolution of escalated client concerns Serves as the leadership focal point for communication of outcomes and troubleshooting in escalated situations <p> <li> <li> <p> Creates client proposals Statements of Work SOWs and Quotes for addon services software and hardware <p> <li> <li> <p> Maintains CRMtools content with new opportunities current account information and other business information <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Bachelors Degree in business technology or related field <p> <li> <li> <p> Minimum of 10 years experience in strategic account managementcustomer success management in a technical environment Experience with SaaScloud subscription models preferred <p> <li> <li> <p> Knowledge of CX technology services and consulting Contact CenterCRMMSFT Software Platforms <p> <li> <li> <p> Minimum of 5 years prior experience in a hightouch consultative selling environment <p> <li> <li> <p> Prior CX management or CX technology management experience is a plus <p> <li> <li> <p> Proven ability to provide an exceptional customer experience <p> <li> <li> <p> Demonstrated ability to build maintain and strengthen mutually beneficial business relationships <p> <li> <li> <p> Effective at establishing broad deep client relationships including executivelevelClevel relationships <p> <li> <li> <p> Demonstrated professionalism in business or social settings <p> <li> <li> <p> Excellent presentation skills <p> <li> <li> <p> General understanding of system hardwaresoftware workings with the ability to identify problems and remedies <p> <li> <li> <p> Ability to adapt quickly to changing technology <p> <li> <li> <p> Ability to accommodate a flexible work schedule <p> <li> <li> <p> Proficient in Microsoft Office Suite Outlook Word Excel PowerPoint CRM tools <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> The anticipated range for individuals expressing interest in this position is $ 110K to $140K Actual compensation offers to a candidate may vary based on geographic location work experience education andor skill levels This position is eligible to participate in an annual incentive program <p> <li> <ul> <p> <strong> Benefits available to eligible employees include <strong> <p> <ul> <li> <p> Medical dental and vision <p> <li> <li> <p> Taxadvantaged healthcare accounts <p> <li> <li> <p> Financial and income protection benefits <p> <li> <li> <p> Paid time off PTO and wellness time off <p> <li> <ul> <p> <p> <p> <p> <p> $110000 $140000 a year <p> <p> LIJF1 <p> <p> <p> <p> <strong> About Us <strong> <p> <p> TTEC Digital and our 1800+ employees pioneer engagement and growth solutions that fuel the exceptional customer experience CX Our sister company TTEC Engage is a 60000+ employee service company with customer service representatives located around the world TTEC Holdings Inc is the parent company for both Digital and Engage When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage <p> <p> <p> <p> We are also delighted to share that TTEC has been awarded the Great Place To Work 20242025 certification based on outstanding employee experience across 14 countries <p> <p> <p> <p> TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity <p> <p> <p> <p> Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications <p> <p> <p> <p> <p> <p> LIRemoteUS <p><p>