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Customer Success Specialist - Ecommerce
Company: CommerceIQ
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <p> <p> <strong> The Role <strong> <p> <p> Fueled by the rapid growth of both our customers and our business CommerceIQ The first and only purposebuilt automation platform to support the entire ecommerce flywheel is seeking Customer Success Specialists to help us expand our partnerships with our customers <p> <p> The goal of the Customer Success Specialist at CommerceIQ is to provide our worldclass customers with toptier support enabling their teams to successfully leverage our platform to achieve profitable revenue growth This goal is accomplished through close collaboration with the broader CommerceIQ Customer Success Team as well as other crossfunctional partners to onboard train and provide daytoday support for our customers Since we partner with ecommerce sales marketing and operations teams to grow their ecommerce business its imperative that our Customer Success Specialists have a deep understanding of the customers business priorities and are able to align our customers pain points with the solutions our platform provides <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Be an expert on the CommerceIQ platform and act as a vital resource for helping with training questions and troubleshooting customer issues <p> <li> <li> <p> Take ownership of customer service requests by coordinating with support engineering and product teams to ensure requests are addressed quickly and with a high level of satisfaction <p> <li> <li> <p> Perform deep data analysis to answer the clients strategic questions and drive action <p> <li> <li> <p> Move the needle with respect to the clients KPIs and continuously showcase the value of CommerceIQs platform throughout the engagement period Collaborate with our internal teams to shape new features <p> <li> <li> <p> Understand customer needs to then plan organize and manage all phases of a joint success plan ensuring that that were always moving toward our shared objectives <p> <li> <ul> <p> <p> <p> <strong> What Youll Bring <strong> <p> <ul> <li> <p> Bachelors degree preferably in Business Marketing Communication Economics or related field <p> <li> <li> <p> 2+ total years of professional work experience <p> <li> <li> <p> Experience in ecommerce specifically on Amazon Vendor Central Walmart Kroger Instacart at wellrespected agencies for large enterprise brands or at the retailer <p> <li> <li> <p> An analytical approach to problemsolving with advanced Excel skills <p> <li> <li> <p> Project management experience and ability to anticipate and mitigate risks <p> <li> <li> <p> Proven experience in working with VP SVP and Clevel executives of enterpriselevel companies <p> <li> <li> <p> Excellent presentation and communication skills including both oral and written <p> <li> <li> <p> An eagerness to learn the Enterprise SaaS business and a willingness to contribute to the growth of a world class customer success organization <p> <li> <ul> <p> <p> <p> <strong> Benefits amp Perks <strong> <p> <ul> <li> <p> Highly competitive pay benefits and early stage stock options <p> <li> <li> <p> Unlimited PTO <p> <li> <li> <p> Work from home benefits including flex WFH hours and home office setup reimbursement <p> <li> <li> <p> Monthly cell phone internet and gymfitness reimbursement <p> <li> <li> <p> Comprehensive health dental vision and life insurance benefits <p> <li> <li> <p> 401K plan FSA and HSA programs <p> <li> <li> <p> Longterm and shortterm disability <p> <li> <ul> <p> <p> <p> Help us build the future of ecommerce Apply now or learn more at <a class=fontbold underline fontbold underline fontbold underline href=httpscommerceiqai rel=noopener noreferrer nofollow target=blank> httpscommerceiqai <a> <p> <p> <p> <p> <em> We are an equal opportunity employer and value diversity at our company We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status disability status or any other category prohibited by applicable law <em> <p><p>
Sr. Director of Demand Generation
Company: Teleport
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Teleport is the market leader in IdentityNative Infrastructure Access Management Every company must protect its critical computing infrastructure from hackers and other bad actors The problem is that most rely on outdated access solutions that use passwords and other shared secrets which are 1 source of data breach Teleport replaces these outdated access solutions with more secure identity making the happy path for engineers the secure path By replacing insecure shared secrets like passwords keys and tokens with true identity based on biometrics and security modules Teleport delivers phishingproof zero trust for every engineer and service connected to a companys global infrastructure <p> <p> <p> <p> Teleport is used by leading companies including Elastic Snowflake Doordash and NASDAQ and recently raised $110M at a $11B valuation in a funding round led by Bessemer Venture Partners with participation from Insight Partners Kleiner Perkins and S28 Capital We are headquartered in Oakland California but embrace a remotefirst work culture for many roles <p> <p> <p> <p> Were also proud of our numerous awards recognizing business and culture leadership including Inc 5000 Americas Fastest Growing Private Company 2022 Certified Great Place to Work and Comparablys 2022 Best Company Culture Best CEOs for Diversity Best Perks amp Benefits and Best Compensation award <p> <p> <p> <p> The core responsibility of the Sr Director of Demand Generation at Teleport is to design build and implement the entire demand generation strategy across all channels The mission for this role is to scale Teleport ARR from $25MM to $100MM <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Build and lead an efficient demand generation machine Focus on a disciplined metricsdriven approach to demand generation with robust revenue attribution <p> <li> <li> <p> Measure what matters define and maintain core KPIs and dashboards without introducing unreasonable overhead <p> <li> <li> <p> Lead the Demand Generation team focusing on performance management talent development and employee satisfaction <p> <li> <li> <p> Ensure that the API between the sales and marketing teams is designed well and operating smoothly <p> <li> <li> <p> Be a productive member of the extended leadership team at Teleport that lives Teleport Leadership Behaviors such as being a driver not being afraid of getting hands dirty communicating with clarity and structure and interpreting others actions with the most positive intent <p> <li> <li> <p> Be a trusted advisor to the SLT CEO and the board on all things related to GTM <p> <li> <ul> <p> <p> <p> <strong> What youll bring <strong> <p> <ul> <li> <p> Experience building and leading demand generation teams in developer tooling DevOps or cybersecurity companies within the $40100MM ARR range <p> <li> <li> <p> Experience with the GTM motion of enterprise sales on the back of bottomup PLG motion Experience with open core software and developer evangelism is a strong plus <p> <li> <li> <p> Strong understanding of cloud computing trends technologies personas and jargon <p> <li> <li> <p> Ability to synthesize competitors behaviors market trends analytics and customer insights into action plans <p> <li> <li> <p> Deep experience in content creation creative marketing and driving integrated lasting marketing campaigns <p> <li> <li> <p> Scrappy builder attitude <p> <li> <li> <p> Outstanding verbal and written communication skills with the ability to create communicate and direct a team to achieve the companys vision Understanding and experience working across the marketing mix from product to communications <p> <li> <li> <p> 12 years experience working with 6senseA good person with a high EQ Teleport is a closeknit team and we are looking for someone to help foster and grow an awesome culture <p> <li> <ul> <p> <p> <p> <p> <p> $213000 $277000 a year <p> <p> The typical starting Total Cash Compensation range for new hires in this role is $213000 $277000 for a level 5 or level 6 which consists of a Base Salary Our salary ranges are determined by role level and location The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training Your recruiter can share more about the specific salary range for your preferred location during the hiring process <p> <p> Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age color disability gender national origin race religion sexual orientation veteran status or any classifications protected by federal state or local law <p> <p> <p> <p> Candidate Privacy Notice For information about our collection and processing of job applicant personal data for this position please see our Job Applicant Privacy Policy and Notice of Collection at <a class=fontbold underline fontbold underline postingslink href=httpsgoteleportcomlegalapplyjobapplicant rel=noopener noreferrer nofollow target=blank> httpsgoteleportcomlegalapplyjobapplicant <a> <p> <p> <p><p>
Senior Privacy Engineer
Company: 1Password
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> Here at 1Password we are deeply committed to customer privacy and security The Security Team is passionate about our role in that mission and the ideal candidate for this role will share our excitement <p> <p> <p> <p> Were looking for an experienced privacy engineer to join our highly collaborative team In this role you will collaborate crossfunctionally with teams across the company to design and build infrastructure technical controls and programs that strengthen our security and privacy practices <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Demonstrated experience driving privacy initiatives endtoend and designingimplementing technical solutions for complex privacy challenges <p> <li> <li> <p> Minimum of 7 years of combined experience in the privacy or security space <p> <li> <li> <p> Proven ability to translate technical legal and regulatory requirements into engineering and operational execution <p> <li> <li> <p> Deep subject matter expertise in core technical privacy concepts such as anonymization and data protection as well as familiarity with global privacy regulations egCCPACPRA GDPR <p> <li> <li> <p> Exceptional collaboration communication and relationshipbuilding skills <p> <li> <li> <p> Strong ability to influence without authority negotiate to positive outcomes and gain buyin from partner teams on largescale initiatives <p> <li> <li> <p> Ability to thoughtfully evaluate and find an appropriate balance between privacy excellence goals legal and compliance requirements technical capabilitieslimitations and business needs <p> <li> <li> <p> Willingness to take full ownership and skillfully manage competing priorities anticipate issues and proactively drive resolution <p> <li> <li> <p> CIPPUS CIPPEU CIPM or CIPT privacy certification a plus but not required <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Collaborate crossfunctionally with teams across the company to ensure that privacy is built into our infrastructure products services and processes by design <p> <li> <li> <p> Build strong relationships with partner and stakeholder teams in order to advise on product launches and collaboratively develop technical solutions to privacy challenges <p> <li> <li> <p> Develop and implement scalable programs processes tools and infrastructure to make achieving privacy excellence easy and fast for teams <p> <li> <li> <p> Advise on the technical design and application of novel privacy technologies and solutions such as data tagging taxonomies differential privacy implementations anonymizationpseudonymization methodologies etc <p> <li> <li> <p> Dive deep into product tech stack review engineering design specs and code and conduct privacy assessments of the highest risk areas of the business to develop nuanced technical proposals to solve privacy issues <p> <li> <li> <p> Partner closely with legal counsel to understand privacy risk and develop technical solutions that ensure compliance with state and international privacy laws <p> <li> <li> <p> Drive development and adoption of companywide internal privacy policies and guidelines that reinforce 1Passwords strong culture of privacy and security <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $153000 USD and $207000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $140000 CAD and $190000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Associate Technical Support Engineer
Company: Spot AI
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h1> <strong> Who We Are <strong> <h1> <p> Founded in 2018 by engineers from Stanford Cisco Meraki and Samsara Spot AI is the fastest growing Video Intelligence company in the US We are upending the $30 billion video surveillance market with an AI Camera System to help people at work create safer smarter organizations In the process were disrupting video security to create a new category of Video Intelligence <p> <p> We are experiencing tremendous growth and are deployed at thousands of locations across businesses in 17 different verticals ranging from local businesses to Fortune 500s Our customers range from warehousing and healthcare to nonprofits and car washes including SpaceX ExtraSpace Storage WineDirect YMCA and Veg Fresh Farms <p> <p> Weve <a class=fontbold underline fontbold underline fontbold underline href=httpswwwspotaipostspotaicloses40millionseriesbtotransformdatafromtheworldsbillionbusinesscamerasintovideointelligence rel=noopener noreferrer nofollow target=blank> raised $40M Series B financing <a> to continue to transform how organizations use their video footage Were backed by Scale Venture Partners Redpoint Ventures Bessemer Venture Partners StepStone Group and MVP Ventures <p> <h1> <strong> Who You Are <strong> <h1> <p> You are a problem solver You enjoy working closely with customers and crossfunctionally with Product Engineering Customer Success and other teams to resolve customer issues and shape product and process You have strong written communication skills as much of your communication will be over email You have a high degree of attention to detail and pride yourself on accuracy You enjoy autonomous work while also getting energy from being part of an inclusive and collaborative team and you are excited about the emerging and evolving video intelligence market Expectations are to close approximately 7 tickets daily and more as experience is gained <p> <h1> <strong> What Excites You <strong> <h1> <ul> <li> <p> Providing worldclass customer service for an innovative Video Intelligence company <p> <li> <li> <p> Identifying prioritizing diagnosing and solving technical problems for customers across the stack network appliance and application layers <p> <li> <li> <p> Collaborating closely with Product Engineering Customer Success and other crossfunctional peers to resolve customer issues enhance support processes and tooling and helping to shape the direction of the product and the company <p> <li> <li> <p> Iterating and improving on existing support processes and internal documentation to help scale up the organization <p> <li> <li> <p> Contributing to indepth customer facing Knowledge Base articles and other resources to help customers better use the product solve common problems and learn more about our technology <p> <li> <ul> <h1> <strong> What Gets Our Attention <strong> <h1> <ul> <li> <p> At least 1 year of professional experience in technical support or a similar role in a high tech environment Salesforce experience is a plus but not required <p> <li> <li> <p> Customer service mindset and attention to detail <p> <li> <li> <p> Knowledge of IP video technologies and protocols camera ingest FFmpeg video compression andor familiarity with Linux terminal and file system <p> <li> <li> <p> Knowledge of fundamental networking A+ and network+ certified CCNA preferred or at least one year of professional experience in midrange or enterprise networks <p> <li> <li> <p> Experience supporting or testing LANs VLANs WLANs VPNs NAT traversal andor DHCP servers <p> <li> <li> <p> Ability to break down technical problems into steps to help customers and internal teams solve these problems <p> <li> <li> <p> Familiarity with log analysis and debugging <p> <li> <li> <p> Great documentation skills and familiarity with creating and maintaining Knowledge Base articles <p> <li> <ul> <h1> <strong> Whats In It For You <strong> <h1> <ul> <li> <p> Base Salary Range $70000 $80000 annually Offered salary will be based on the offered candidates demonstrated attributes and competencies related to the role as well as the offered candidates geographical location within the United States Your recruiting partner can share more details about the compensation range as it relates to your geography once your interview process has begun <p> <li> <li> <p> Generous early stage equity <p> <li> <li> <p> Medical dental and vision plan options <p> <li> <li> <p> 401K with Employer Match <p> <li> <li> <p> Flexible and supportive time off practices including selfmanaged PTO and a generous new parent leave policy <p> <li> <li> <p> Learning and Development Opportunities <p> <li> <li> <p> Remote work flexibility including a stipend to setup your ideal home office <p> <li> <ul> <p> <strong> Please note While we will consider candidates who are based anywhere in the US this position requires applicants to be available to work remotely from 900 AM to 600 PM Pacific Standard Time <strong> <p> <h1> <strong> What We Value <strong> <h1> <p> We operate under a trio of company values <p> <ul> <li> <p> Customer First Always We are relentlessly curious about our customers goals and seek the simplest solutions to solve their problems <p> <li> <li> <p> Own Your Outcomes We bias towards action move fast and iterate Everyone on our team is empowered to make decisions <p> <li> <li> <p> Its a team effort We help each other succeed We leverage each others strengths to accomplish big goals together <p> <li> <ul> <p> And we are creating and cultivating a diverse and inclusive culture where we celebrate individuals for what they accomplish no matter who they are As an equal opportunity employer we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status <p> <p> <p> <p> Come join our journey <p><p>
Senior Backend Software Engineer
Company: Teleport
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Teleport is the market leader in IdentityNative Infrastructure Access Management Every company must protect its critical computing infrastructure from hackers and other bad actors The problem is that most rely on outdated access solutions that use passwords and other shared secrets which are 1 source of data breach Teleport replaces these outdated access solutions with more secure identity making the happy path for engineers the secure path By replacing insecure shared secrets like passwords keys and tokens with true identity based on biometrics and security modules Teleport delivers phishingproof zero trust for every engineer and service connected to a companys global infrastructure <p> <p> <p> <p> Teleport is used by leading companies including Elastic Snowflake Doordash and NASDAQ and recently raised $110M at a $11B valuation in a funding round led by Bessemer Venture Partners with participation from Insight Partners Kleiner Perkins and S28 Capital We are headquartered in Oakland California but embrace a remotefirst work culture for many roles <p> <p> <p> <p> Were also proud of our numerous awards recognizing business and culture leadership including Inc 5000 Americas Fastest Growing Private Company 2022 Certified Great Place to Work and Comparablys 2022 Best Company Culture Best CEOs for Diversity Best Perks amp Benefits and Best Compensation award <p> <p> <p> <p> You will be joining engineering team of <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomgravitationalteleport rel=noopener noreferrer nofollow target=blank> Teleport <a> unified access plane for SSH Kubernetes and Database infrastructure <p> <p> <p> <p> Nasdaq SumoLogic and Samsung Electronics trust Teleport to secure access to their infrastructure <p> <p> Teleport is an open source project written in Golang with webbased UIs in JavaScript with React <p> <p> <p> <p> <p> <p> <strong> Here is why we love this job ourselves and hope you will enjoy it too <strong> <p> <ul> <li> <p> The range of problem solving includes networking performance security and integrations with existing systems <p> <li> <li> <p> Build and test cycles are measured in seconds integration tests are running in minutes <p> <li> <li> <p> Most of the code you will write will be open source <p> <li> <li> <p> Our products are loved by their users youll get to talk to some of them on Slack <p> <li> <li> <p> We practice <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomgravitationalteleportpull4769 rel=noopener noreferrer nofollow target=blank> thorough code reviews <a> and have an <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomgravitationalteleporttreemasterrfd rel=noopener noreferrer nofollow target=blank> open design process <a> <p> <li> <ul> <p> <p> <p> <strong> Here are the projects you may be working on <strong> <p> <ul> <li> <p> Building <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomgravitationalteleportissuesq=is3Aissue+is3Aopen+label3Aaws rel=noopener noreferrer nofollow target=blank> backend integrations <a> with cloud providers managed databases <p> <li> <li> <p> Working on <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomgravitationalteleportissuesq=is3Aissue+is3Aopen+label3Ascale rel=noopener noreferrer nofollow target=blank> scalability and resiliency <a> of clusters with 10K+ nodes <p> <li> <li> <p> Implementing advanced HTTPS proxy with identity aware access control <p> <li> <li> <p> Building hardened <a class=fontbold underline fontbold underline postingslink href=httpsgithubcomgravitationalteleportissuesq=is3Aissue+is3Aopen+label3Asecurity rel=noopener noreferrer nofollow target=blank> security <a> for Linux and Mac users <p> <li> <ul> <p> <p> <p> <strong> What to expect once you apply <strong> <p> <ul> <li> <p> We will send you a 2030 minute programming quiz <p> <li> <li> <p> You will join 30 minute intro call and we will walk you through the compensation interview process and requirements <p> <li> <li> <p> You join a slack channel and submit a coding challenge in Golang or Rust using Github <p> <li> <ul> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Golang or Rust experience <p> <li> <li> <p> Linux systems engineering <p> <li> <li> <p> Cryptography engineering experience is a plus <p> <li> <ul> <p> <p> <p> <p> <p> $204000 $313000 a year <p> <p> The base salary range for new hires in this role is between $204000 and $255000 for a level 4 and between $212000 and $313000 for a level 5 The salary ranges are determined by role level and location The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations Within the range individual pay is determined by work location and additional factors including jobrelated skills experience and relevant education or training Your recruiter can share more about the specific salary range for your preferred location during the hiring process <p> <p> Joining a startup you should be comfortable changing the area of focus and working directly with customers <p> <p> <p> <p> Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age color disability gender national origin race religion sexual orientation veteran status or any classifications protected by federal state or local law <p> <p> <p> <p> Candidate Privacy Notice For information about our collection and processing of job applicant personal data for this position please see our Job Applicant Privacy Policy and Notice of Collection at <a class=fontbold underline fontbold underline postingslink href=httpsgoteleportcomlegalapplyjobapplicant rel=noopener noreferrer nofollow target=blank> httpsgoteleportcomlegalapplyjobapplicant <a> <p> <p> <p><p>
Technical Program Manager 5 - Consumer Identity and Access
Company: Netflix
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Netflix is the worlds leading Internet television network with over 260+ million paid members enjoying TV series documentaries and feature films across a wide variety of genres and languages As a global household brand we strive to bring joy to users by connecting them with stories and artists through a delightful and highquality experience <p> <p> <p> <p> Consumer Identity and Access organization provides innovative and trusted Identity amp Access solutions at scale that enable seamless product experiences for Netflix streaming and games We collaborate closely with engineering and product teams across Netflix to deliver impactful and scalable initiatives We are seeking a talented Technical Program Manager to partner with engineering managers product managers and engineering teams across multiple organizations to execute programs <p> <p> <p> <p> <p> <p> <strong> About You <strong> <p> <ul> <li> <p> You are passionate about leading by influence and advocating for change <p> <li> <li> <p> You have a proven track record of taking innovative projects from ideation to production <p> <li> <li> <p> You are a proactive effective communicator with great judgment and a bias towards action <p> <li> <li> <p> You have a high tolerance for ambiguity and fastchanging context <p> <li> <li> <p> You are a delightful partner for your engineering product and business colleagues <p> <li> <li> <p> You have familiarity with identity and access principles and best practices <p> <li> <ul> <p> <p> <p> <strong> Scope of the role <strong> <p> <ul> <li> <p> Lead multiple crossfunctional programs in collaboration with product security and engineering <p> <li> <li> <p> Drive engagement with partners by working with them to decompose requirements into technical execution plans with measurable milestones <p> <li> <li> <p> Leverage the insights and experience from your work to influence the improvement of underlying technologies architectures and operations <p> <li> <li> <p> Effectively optimize the scope and schedule of execution manage crossfunctional dependencies and proactively manage risks <p> <li> <li> <p> Craft clear communication of progress toward goals reporting status to stakeholders and leadership <p> <li> <ul> <p> <p> <p> <strong> MustHave <strong> <p> <ul> <li> <p> Proven experience managing complex technical projects in a fastpaced environment <p> <li> <li> <p> Strong understanding of program management methodologies tools and best practices <p> <li> <li> <p> Excellent communication and interpersonal skills with the ability to effectively collaborate with crossfunctional teams and stakeholders <p> <li> <li> <p> Demonstrated ability to identify and mitigate risks solve problems and drive results <p> <li> <li> <p> Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously <p> <li> <ul> <p> <p> <p> <p> <p> Our team includes people of all genders varied sexual orientations parents folks who are selftaught and people of a wide variety of nationalities ages and socioeconomic backgrounds Diverse teams are strong teams and we encourage those with varied identities and experiences to apply <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $120000 $515000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Hardware Solutions Engineer
Company: Flock Safety
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <h2> <strong> Who is Flock <strong> <h2> <p> Flock Safety is an allinone technology solution to eliminate crime and keep communities safe Our intelligent platform combines the power of communities at scale including cities businesses schools and law enforcement agencies to shape a safer future together Our fullservice maintenancefree technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone <p> <p> Our holistic public safety platform is comprehensive and intelligent providing the actionable evidence needed to solve deter and reduce crime across neighborhoods schools businesses and entire cities Without compromising transparency or privacy we are turning unbiased data into objective answers <p> <p> Flock strives to offer a careerdefining experience where you can also make an impact on your community While safety is a serious business we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart Our group of hardworking employees thrive in a positive and inclusive environment where a bias towards action is rewarded <p> <p> We have raised over $380M in venture capital from investors including Tiger Global Andreessen Horowitz Matrix Partners Meritech Capital Partners and Initialized Capital Now surpassing a $3B valuation Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25 in the next three years <p> <h2> <strong> The Opportunity <strong> <h2> <p> The Hardware Engineering team at Flock Safety is looking for a Hardware Solutions Engineer to join us You will be responsible for augmenting the team with hardware design and prototyping skillsets and subject matter expertise in order to evaluate new products technologies and improvement opportunities for our current portfolio As part of your work on new product growth and product improvement opportunities you will be working crossfunctionally across internal and external HW and SW engineering teams as well as internal product management and business development stakeholders <p> <h2> <strong> The Skillset <strong> <h2> <ul> <li> <p> Bachelors of Science in Electrical Engineering or related field with 3+ years experience <p> <li> <li> <p> Experience in Applications Solutions or Systems engineering preferably in the development of IoT smartcities mobile or camera electronics <p> <li> <li> <p> Proven experience in designing and developing electrical systems <p> <li> <li> <p> Proficiency in design tools eg Altium for schematics and PCB layout design <p> <li> <li> <p> Strong understanding of analog and digital circuit design principles <p> <li> <li> <p> Experience with embedded systems and microcontrollerbased designs <p> <li> <li> <p> Experience in design simulation and validation of signal integrity and power integrity <p> <li> <li> <p> Experience in Bill of Material creation and component procurement <p> <li> <li> <p> Experience with testing and validation procedures for electronics products <p> <li> <li> <p> Excellent problemsolving and troubleshooting skills <p> <li> <li> <p> Hands on skills for electronics prototyping and rework soldering etc <p> <li> <li> <p> Proven crossfunctional communication skills <p> <li> <ul> <p> <strong> <em> Feeling uneasy that you havent ticked every box Thats okay weve felt that way too Studies have shown women and minorities are less likely to apply unless they meet all qualifications We encourage you to break the status quo and apply to roles that would make you excited to come to work every day <em> <strong> <p> <h2> <strong> 90 Days at Flock <strong> <h2> <p> We are a resultsoriented culture and believe job descriptions are a thing of the past We prescribe to 90 day plans and believe that good days lead to good weeks which lead to good months This serves as a preview of the 90 day plan you will receive if you were to be hired as a Hardware Solutions Engineer at Flock Safety <p> <p> <strong> The First 30 Days <strong> <p> <ul> <li> <p> Become familiar with Flocks products and current and past design challenges <p> <li> <li> <p> Become familiar with current growth projects and activities as well as evaluating and identifying potential gaps equipment needs and prototyping <p> <li> <ul> <p> <strong> The First 60 Days <strong> <p> <ul> <li> <p> Contribute to the prototyping and evaluation of new product segments and configurations collaborating closely with product management and growth teams <p> <li> <li> <p> Contribute to the prototyping and evaluation of new technologies collaborating closely with hardware engineering <p> <li> <li> <p> <p> <li> <ul> <p> <strong> 90 Days amp Beyond <strong> <p> <ul> <li> <p> Impact design choices and future RampD and product plans on multiple fronts <p> <li> <li> <p> Contribute to roadmap decisions and future tech implementations <p> <li> <ul> <h2> <strong> Why Join Us <strong> <h2> <p> Can you imagine a world without crime We can Our mission is simple to eliminate crime We pride ourselves on building a community of lowego and easy to work with people What makes Flock Safety special is a combination of interesting work a compelling mission and a chance to change the trajectory of your career We are at a unique inflection point where after a few or many short years here we know you will accelerate your career and look back fondly on your time with us and the work you did to make your community safer <p> <p> 💰 <strong> Salary amp Equity <strong> In this role youll receive a starting salary of $95000$115000 as well as stock options <p> <p> 🌴 <strong> Use what you need PTO <strong> We seriously mean it plus 11 company holidays and your birthday off <p> <p> ⚕️ <strong> Fullypaid <strong> <a class=fontbold underline fontbold underline fontbold underline href=httpsdrivegooglecomfiled1W8ofLMVCOWL9pYFAVSMsSTaJAA9VmJview rel=noopener noreferrer nofollow target=blank> <strong> health benefits <strong> <a> <strong> plan for employees <strong> including Medical Dental and Vision and an HSA match <p> <p> 👪 <strong> Family Leave <strong> All employees receive 12 weeks of 100 paid parental leave Birthing parents are eligible for an additional 68 weeks of physical recovery time <p> <p> 🍼 <strong> Fertility amp Family Benefits <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwmavencliniccom rel=noopener noreferrer nofollow target=blank> Maven <a> a complete digital health benefit for starting and raising a family We will reimburse $10000 a year for adoption surrogacy or infertility <p> <p> 🧠 <strong> Mental Health <strong> All employees receive an annual subscription to <a class=fontbold underline fontbold underline fontbold underline href=httpswwwheadspacecom rel=noopener noreferrer nofollow target=blank> Headspace <a> <p> <p> 💖 <strong> Caregiver Support <strong> We have partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpswwwcariloopcom rel=noopener noreferrer nofollow target=blank> Cariloop <a> to provide our employees with caregiver support <p> <p> 💸 <strong> Carta Tax Advisor <strong> Employees receive 11 sessions with Equity Tax Advisors who can address individual grants model tax scenarios and answer general questions <p> <p> <strong> 💻WFH Stipend <strong> $150 per month to cover the costs of working from home <p> <p> <strong> 📚LampD Stipend <strong> $250 per year to use on Audible Calm Masterclass Duolingo Grammarly and so much more <p> <p> <strong> 🏠Home Office Stipend <strong> A onetime $750 to help you create your dream office <p> <p> <strong> 🏢Coworking Space <strong> If youre not local to our ATL HQ well provide $250 a month to get you set up with an All Access Membership to WeWork or a local coworking space in your area <p> <p> 🐾 <strong> Pet Insurance <strong> Weve partnered with <a class=fontbold underline fontbold underline fontbold underline href=httpshellopumpkincarecomparesemutmsource=googleamputmmedium=cpcamputmcampaign=GoogleUSASearchBrandamputmcontent=GoogleUSASearchBrandGeneralExactamputmcampaignid=15710600630amputmadgroupid=131181652986amputmadid=571944109837amputmkeyword=pumpkin20pet20insuranceamputmmatchtype=eampgclid=Cj0KCQiA1sucBhDgARIsAFoytUuUlyKvQJvyvkLRt5ii432apq7ng3BLv0vyiWHFdaawRznFrsMckaAvI5EALwwcB rel=noopener noreferrer nofollow target=blank> Pumpkin <a> to provide insurance for our employees fur babies <p> <p> <em> Flock is an equal opportunity employer We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us We are committed to fostering an environment that is inclusive transparent and collaborative Mutual respect is central to how Flock operates and we believe the best solutions come from diverse perspectives experiences and skills We embrace our differences and know that we are stronger working together <em> <p> <p> <em> If you need assistance or an accommodation due to a disability please email us at careersflocksafetycom This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process <em> <p><p>
Medical Director - Clinical Experience
Company: Circle Medical
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> ABOUT US <strong> <p> <p> <p> <p> Circle Medical is the fastestgrowing telemedicine provider in the US and has seen incredible growth of over 200 per year in each of the previous two years <p> <p> <p> <p> Circle Medical is a venturebacked YCombinator healthcare startup on a mission to bring quality delightful primary care to everyone on the planet Built by toptier physicians engineers and designers our medical practice and underlying technology have pioneered how people find and receive care <p> <p> <p> <p> Our focus on building directly for our patients and providers to address serious care accessibility issues has enabled us to grow over 3X yearoveryear Were now using our most recent round of funding from WELL Health backed by Sir Li Kashing to continue building out our hybrid inclinic and telemedicine model across all fifty states <p> <p> <p> <p> More about us can be found on our <a class=fontbold underline fontbold underline postingslink href=httpswwwcirclemedicalcomaboutus rel=noopener noreferrer nofollow target=blank> website <a> <p> <p> <p> <p> <strong> DESCRIPTION <strong> <p> <p> <p> <p> We are currently looking for a Medical Director of Clinical Experience to join Circle Medical As we continue to grow we are constantly searching for exceptional talent to be a part of our team The position is responsible for asynchronous clinical support to patients managing ancillary staff of the clinical support team and collaborating with providers in multiple states <p> <p> <p> <p> <p> <p> <strong> CLINICAL EXPERIENCE TEAM <strong> <p> <ul> <li> <p> Collaborate with patient experience teams patient care advocates and clinical operations coordinators to address urgent clinical grievances pertaining to patient care while also <p> <li> <ul> <ul> <li> <p> assessing quality of medical care delivered to patients by 1099 amp W2 providers <p> <li> <li> <p> ensuring evidencebased medical practices are upheld <p> <li> <li> <p> follow up with 1099 providers as needed to review specific incidentsgrievances and <p> <li> <li> <p> report progress andor concerns back to the Executive Clinical Leadership team with actionable insights and plans <p> <li> <ul> <ul> <li> <p> Reduce conflict and increase patient satisfaction whenever possible through timely response to patient phone calls chats and tasks including <p> <li> <ul> <ul> <li> <p> Reroute medications to pharmacies including controlled substances as needed <p> <li> <ul> <ul> <li> <p> Collaborate with Operations Manager Clinical Experience to develop and implement workflows for ancillary staff <p> <li> <li> <p> Liaise with clinical and nonclinical stakeholders as well as engage directly with consumer pharmacies to build strengthen and solidify relationships to improve patient outcomes and delivery of care <p> <li> <li> <p> Partner with the Director of Compliance to ensure internal and external processes across the company meet or exceed state federal and local guidelines <p> <li> <ul> <p> <p> <p> <strong> PEOPLE MANAGEMENT <strong> <p> <ul> <li> <p> Develop Clinical Experience team W2 staff physicians and nonclinical staff through coaching feedback exposure and stretch assignments which aligns employee career development goals with organizational objectives <p> <li> <li> <p> Establish clear responsibilities and processes for monitoring work and measuring results including holding self and others accountable to meet agreed upon company goals <p> <li> <li> <p> Address difficult issues involving performance communication andor patient care and support others who do the same <p> <li> <ul> <p> <p> <p> <strong> PATIENT CARE ASYNCHRONOUS <strong> <p> <ul> <li> <p> Assist in timely completion of clinical tasks for W2 and 1099 providers who are out of office including <p> <li> <ul> <ul> <li> <p> Address critical results or recommendations such urgent lab imaging andor specialist results or recommendations with patients via chat or video visit <p> <li> <li> <p> Send medications on behalf of treating providers to pharmacies including controlled substances as needed <p> <li> <ul> <ul> <li> <p> Provide clinical expertise when necessary to perform clinical chart review for patients requesting asynchronous care via Circle Medicals chat feature Fulfill previously determined care plan by W2 or 1099 PCPs action items when consistent with standards of care including referrals labimaging orders patient letters and medical forms <p> <li> <li> <p> Address patients clinical concerns sent via chat and if indicated communicate with patient via video visit or phone call for urgent clinical issues <p> <li> <li> <p> Provide patient education regarding disease management therapies and healthful behaviors via chat <p> <li> <ul> <p> <p> <p> <strong> PROVIDER QA <strong> <p> <ul> <li> <p> Serve as a collaboratingsupervising physician in accordance with respective state regulations for 1099 advanced practice providers in states which you hold active licenses and DEA registrations minimum 23 APPs per state includes chart review and clinical guidance <p> <li> <li> <p> Hold clinical office hours 12 hrs per week to educate and inform other Circle Medical 1099 providers who may bring specific clinical questions regarding standards of care andor Circle Medical evidencebased medicine EBM guidelines <p> <li> <li> <p> Communicate appropriately and tactfully with team members consultants patients and community <p> <li> <li> <p> Participate in staff planning inservice and other meetings as needed <p> <li> <li> <p> Perform other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> WHAT YOULL BRING <strong> <p> <ul> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Exemplary organizational skills and attention to detail <p> <li> <li> <p> Exceptional time management skills with a proven ability to meet deadlines <p> <li> <li> <p> Strong analytical and problemsolving skills <p> <li> <li> <p> Strong supervisory and leadership skills <p> <li> <li> <p> Ability to prioritize tasks and delegate them when appropriate <p> <li> <li> <p> Ability to function well in a highpaced and at times stressful environment <p> <li> <li> <p> Proficient with Google Workspace <p> <li> <ul> <p> <p> <p> <strong> EDUCATION amp EXPERIENCE <strong> <p> <ul> <li> <p> Board certified in Internal or Family Medicine <p> <li> <li> <p> Completed an accredited Internal or Family Medicine residency program <p> <li> <li> <p> Minimum of 1 year managing a team of providers <p> <li> <li> <p> Experience with hybrid primary care practice and program design <p> <li> <li> <p> Minimum of 45 years of primary care experience <p> <li> <li> <p> Minimum of 10 state licenses in open service areas and willingness to obtain and maintain additional licenses with the support of our Circle Medical Credentials Team <p> <li> <li> <p> For reference here are the top 17 states in descending order <p> <li> <li> <p> CA FL TX NY NJ VA PA WA IL AZ TN OR CO MD MA NV DC <p> <li> <li> <p> Willingness to learn how to diagnose and treat a variety of adultprimary care conditions <p> <li> <li> <p> Telemedicineremote clinical experience preferred <p> <li> <ul> <p> <p> <p> <strong> WHAT WILL GIVE YOU AN EDGE <strong> <p> <ul> <li> <p> Proven track record with other startups or VCfunded companies <p> <li> <li> <p> Active licenses in CA FL NY TX willingness to obtain licenses for all states Circle Medical provides service <p> <li> <li> <p> Active CA FL NY and TX DEA certified with all schedules and in good standing eligible to obtain additional DEAs for all service areas <p> <li> <li> <p> Experience collaborating across multiple states and understanding state regulations <p> <li> <li> <p> Full availability for state collaborations <p> <li> <ul> <p> <p> <p> <p> <p> <strong> COMPENSATION <strong> <p> <p> <p> <p> In alignment with our values Circle Medical has transparent salaries based on output levels and options to trade cash for stock <p> <p> <p> <p> This is a fulltime salaried position with an annual salary range of $226250 to $271000 plus generous vacation with full medical and dental benefits and 401K with company matching <p> <p> <p> <p> Benefits supporting our clinicians <p> <p> Malpractice Insurance Malpractice fees to insure your practice at Circle Medical is covered 100 <p> <p> UpToDate Subscription An evidencebased clinical research tool <p> <p> <p> <p> Circle Medical is an equal opportunity employer and affirmatively seeks diversity in its workforce Circle Medical recruits qualified applicants and advances in the employment of its employees without regard to race color religion gender sex sexual orientation gender identity gender expression age disability genetic information ethnic or national origin marital status veteran status or any other status protected by law <p> <p> <p><p>
Design Director - Monetization
Company: Netflix
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Design Director Monetization <strong> <p> <p> Location Los Gatos California Preferred San Francisco Bay Area USA <p> <p> <p> <p> <strong> Team <strong> Netflix is the worlds leading streaming entertainment service with over 230 million paid memberships in over 190 countries enjoying series documentaries and feature films across a wide variety of genres and languages As our slate of original productions and licensed content continues to grow and we increase our global reach we must scale the business and look for value creation across markets and user segments <p> <p> <p> <p> Within the Monetization team revenue is our ultimate priority To be successful we need to find the right balance between <p> <p> <p> <p> <strong> <u> Business Case <u> <strong> Viability could this make money feasibility does it pass the ethical and legal bar capability can we build it and cost how much time and effort to build To be viable we need to consider risk and reward for both shorter 1 year and longerterm 3+ years <p> <p> <p> <p> <strong> <u> Consumer Needs <u> <strong> Value considerations does it address a real or perceived need desirability how important is this need relative to others and willingness to pay <p> <p> <p> <p> We are looking for an experienced design leader to manage the teams responsible for further developing and generating new business and revenue models iterating on our global plans amp pricing strategy and identifying ad growth levers across different flows and content types to help generate revenue and keep Netflix profitable and successful <p> <p> <p> <p> In this role youll be responsible for product innovation on plans and pricing design and collaborate closely with several crossfunctional leaders while managing a talented and diverse remote design team Youll help your teams design and build superlative experiences that help Netflix monetize with existing and new business models These experiences are part of our consumer acquisition and retention flows so experience with and a deep passion for design excellence and creativity is essential <p> <p> <p> <p> This role is ideally based in our Los Gatos offices There is also the option to be based out of LA or remotely from the West CoastPST working hours Expect to travel monthly to meet with your teams stakeholders and partners <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Collaborate closely with your Product Engineering Data Science and Operations leadership partners to plan and execute our product roadmaps <p> <li> <li> <p> Develop and nurture relationships with our global stakeholders learn the nuances of their workflows and ensure your team is designing and shipping impactful and cohesive product experiences that meet our stakeholders needs <p> <li> <li> <p> Balance being a passionate advocate for our users while pushing your teams towards efficient operational excellence <p> <li> <li> <p> Manage and coach your design team by helping them navigate the complexity and ambiguity of our business areas <p> <li> <li> <p> Keep your teams inspired and engaged by providing clear direction that looks towards the future while creating actionable steps that are impactful today <p> <li> <ul> <p> <p> <p> <strong> Skills Characteristics amp Qualifications <strong> <p> <ul> <li> <p> 7+ years of experience successfully leading and scaling highperformance design teams including ICs and people managers <p> <li> <li> <p> Demonstrated passion for design excellence in the consumer space and a successful track record of shipping impactful products at a global scale <p> <li> <li> <p> Experience collaborating closely with crossfunctional stakeholders helping drive alignment between design and your crossfunctional partners and building strong relationships across business areas <p> <li> <li> <p> Comfortable working with ambiguity Ability to bring rigorous design thinking and operational structure to complex and evolving problem spaces <p> <li> <li> <p> Exceptional communication skills both written and verbal whether in small group discussions largescale presentations or with executives <p> <li> <li> <p> Ability to inspire lead and engage your design teams leaning in and giving them critical business context feedback and direction <p> <li> <li> <p> Bring a balanced perspective and thoughtful decisionmaking to strategic discussions advocating for both usercentricity and the needs of the business with your teams and your peers <p> <li> <ul> <p> <p> <p> <strong> Bonus <strong> <p> <ul> <li> <p> Experience working in the entertainment industry and a deep understanding of existing creative production and marketing technology workflows launching successfully from 0 1 <p> <li> <li> <p> Passion for storytelling and filmmaking <p> <li> <li> <p> Courage when asked to join team karaoke 🎤😜 <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Pay Transparency <strong> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal topofmarket compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $290000 $1900000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time <a class=fontbold underline fontbold underline postingslink href=httpoffsee rel=noopener noreferrer nofollow target=blank> off <a> <p> <p> <p> <p> See more details about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> Netflix has a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equal opportunity employer and celebrate diversity recognizing that diversity of thought and background builds more substantial teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status <p><p>
Sr Production Engineer
Company: 1Password
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> Our Production Engineering team is responsible for the underlying infrastructure that powers the 1Password application <p> <p> <p> <p> As a Sr Production Engineer youll play a pivotal role in developing an infrastructure platform streamlining service deployment and empowering teams with essential tools for efficient management Collaborating closely with various teams youll ensure a seamless experience with the platform implementing automation solutions to deploy services efficiently and reduce overall toil Prioritizing observability through monitoring and alerting youll contribute to improved reliability In a dynamic Production Engineering team youll work collaboratively to establish and refine the infrastructure platform dedicated to providing reliable and scalable solutions <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Indepth knowledge of distributed systems microservices architecture and a proven track record in designing scalable and resilient infrastructure <p> <li> <li> <p> Proficient scripting skills for automation and operations using languages like Go or similar tools Experience with Infrastructure as Code IaC tools like Terraform or Ansible <p> <li> <li> <p> Demonstrated proficiency in setting up and managing monitoringalerting systems Prometheus Grafana or Datadog Ability to respond to incidents promptly and implement preventive measures <p> <li> <li> <p> Expertise in performance analysis and optimization techniques Experience in capacity planning for efficient workload management <p> <li> <li> <p> Solid understanding of security best practices with a track record of implementing robust security measures Familiarity with industry compliance standards <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Develop an infrastructure platform for streamlined service deployment and management <p> <li> <li> <p> Participate in an oncall rotation and contribute to ensuring the incident management process is streamlined and efficient for all of 1Password <p> <li> <li> <p> Empower teams with essential tools for effective infrastructure management <p> <li> <li> <p> Collaborate with teams to ensure a seamless experience with the platform <p> <li> <li> <p> Implement automation solutions for efficient service deployment contributing to an overall reduction in toil <p> <li> <li> <p> Prioritize observability with monitoring and alerting for improved reliability <p> <li> <li> <p> Work collaboratively to establish and refine the infrastructure platform <p> <li> <li> <p> Contribute to a dynamic Production Engineering team dedicated to providing reliable and scalable infrastructure <p> <li> <ul> <p> <p> <p> <strong> Bonus points for <strong> <p> <ul> <li> <p> Demonstrated experience in managing and deploying services at scale within a Kubernetes environment showcasing a deep understanding of container orchestration <p> <li> <li> <p> Proven background working with and supporting services in a large SaaS environment navigating the complexities of a dynamic service ecosystem <p> <li> <li> <p> Track record of implementing automation solutions to significantly reduce operational toil demonstrating a commitment to optimizing efficiency in daytoday operations <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $146000 USD and $198000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $126000 CAD and $170000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>
Senior Product Manager - Health Insurance
Company: Gradient AI
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Gradient AI is a fastgrowing startup bringing stateoftheart Artificial Intelligence AI and Machine Learning ML solutions to the trilliondollar insurance industry Founded in 2018 we have recently raised $20M from top Insurtech investors to continue fueling our growth Our softwareasaservice platform provides biasfree datadriven insights enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets <p> <p> <strong> About the Role <strong> <p> <p> We are looking for a Senior Product Manager to join our Health Insurance team and be the voice of the customer In this role you will be responsible for creating and driving the vision of our AIML products for our health insurance clients You will see strategic ideas through design testing implementation and market introduction The ideal candidate will be curious have a strong attention to detail and passion for customer success <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Own the vision strategy and product roadmap for our AIML products <p> <li> <li> <p> Establish priorities new innovations and enhancements requested by our customers <p> <li> <li> <p> Translate customers needs into technical requirements and user stories <p> <li> <li> <p> Collect requirements recognize where there are competitive advantages business problems needing to be solved and bring these opportunities back to Gradient AI to help us delight our customers and grow our business <p> <li> <li> <p> Work cross functionally with business units including engineering and sales and present to clients at the Executive level <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 10+ years of product management experience in health insurance a subject matter expert in the space <p> <li> <li> <p> Demonstrated history owning product implementations from start to finish <p> <li> <li> <p> Ability to translate technical business problems into easily understood requirements and user stories <p> <li> <li> <p> Proven results influencing stakeholders and displaying improvements <p> <li> <li> <p> Experience building and leading successful teams is nice to have <p> <li> <li> <p> Conversational in AIML software architecture and Python is a plus <p> <li> <ul> <p> <strong> What We Offer <strong> <p> <ul> <li> <p> A fun teamoriented startup culture <p> <li> <li> <p> Generous stock options we all get to own a piece of what were building <p> <li> <li> <p> Unlimited vacation days <p> <li> <li> <p> Flexible schedule that supports working from home <p> <li> <li> <p> Full benefits package including medical dental vision 401k and more <p> <li> <li> <p> Ample opportunities to learn and take on new responsibilities <p> <li> <ul> <p> We are an equal opportunity employer <p><p>
Associate Enterprise Customer Success Manager
Company: Restaurant365
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> Restaurant365 is a SaaS company disrupting the restaurant industry Our cloudbased platform provides a unique centralized solution for accounting and backoffice operations for restaurants Restaurant365s culture is focused on empowering team members to produce topnotch results while elevating their skills Were constantly evolving and improving to make sure we are and always will be Best in Class and we want that for you too <p> <p> <p> <p> As an Associate Enterprise Customer Success Manager you will partner with the Sales team the Onboarding team and the product team to ensure successful launch adoption and outcomes You will manage the longterm relationship by becoming a trusted advisor to some of our largest and most strategic customers You will work with executive stakeholders and champions to provide our enterprise and strategic customers with the highest level of service As a member of this team you should set the bar for customer service <p> <p> <p> <p> <p> <p> <strong> How youll add value <strong> <p> <ul> <li> <p> Develop longterm relationships with enterprise level customers leading to high adoption retention and customer satisfaction <p> <li> <li> <p> Ensure delightful experiences for clients in your portfolio during all stages of the customer journey <p> <li> <li> <p> Strategize with customer to meet and exceed their target goals and ROI <p> <li> <li> <p> Handle escalations and work cross departmentally to issue resolution <p> <li> <li> <p> Set drive and guide project expectations with executive stakeholders <p> <li> <li> <p> Facilitate change management across key stakeholders and roles <p> <li> <li> <p> Ensure enterprise customers are successful with the product presale through launch <p> <li> <li> <p> Attend onsite meetings conferences and trade shows <p> <li> <li> <p> Partner with enterprise AEs for expansion and growth opportunities <p> <li> <li> <p> Develop plans specific to the restaurant industry that help enterprise franchise brands support their franchise community with our software <p> <li> <li> <p> Infuse clients with Industry best practices to help them grow and thrive <p> <li> <li> <p> Facilitate client meetings both in person and online <p> <li> <li> <p> Act as liaison between customers product managers and executive management to provide feedback on new feature developments <p> <li> <li> <p> Tracking and drive key client metrics such as usage health CSAT and net promoter scores <p> <li> <li> <p> Maintain brand profiles and documentation <p> <li> <li> <p> Responsible for reaching assigned targets for customer KPIs <p> <li> <li> <p> Track product enhancements and provided timelines specific to customers in your portfolio and ensure transparent communication with stakeholders <p> <li> <li> <p> Maintain healthy Salesforce and Gainsight records <p> <li> <li> <p> Participate and lead sessions at user groups and client facing webinars <p> <li> <li> <p> Other duties as assigned <p> <li> <ul> <p> <p> <p> <strong> What youll need to be successful in this role <strong> <p> <ul> <li> <p> 3+ plus years of experience as a Customer Success Manager or equivalent <p> <li> <li> <p> 3 to 5 years of experience in restaurant operations or equivalent <p> <li> <li> <p> Ability to travel up to 20 <p> <li> <li> <p> Proficient in Microsoft Office Outlook Excel Word and PowerPoint <p> <li> <li> <p> Clear communicator with a professional presence <p> <li> <li> <p> Ability to lead through influence <p> <li> <li> <p> Comfortable working with Clevel executives <p> <li> <li> <p> Proficient in Salesforce or other CRM <p> <li> <li> <p> Efficient and timely with deadlines and deliverables <p> <li> <li> <p> Strong organization and timemanagement skills The ability to work independently without supervision <p> <li> <li> <p> Strong technical aptitude with experience communicating across multiple platforms <p> <li> <ul> <p> <strong> DESIRED QUALIFICATIONS <strong> <p> <ul> <li> <p> Previous R365 experience <p> <li> <li> <p> Previous Gainsight experience or other customer success management platform <p> <li> <li> <p> Previous <a class=fontbold underline fontbold underline fontbold underline href=httpMondaycom rel=noopener noreferrer nofollow target=blank> Mondaycom <a> experience or other project management software <p> <li> <ul> <p> <p> <p> <strong> R365 Team Member Benefits amp Compensation <strong> <p> <ul> <li> <p> This position has a salary range of $75K$90K +CommissionBonus The above range represents the expected salary range for this position The actual salary may vary based upon several factors including but not limited to relevant skillsexperience time in the role business line and geographic location Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices <p> <li> <li> <p> Comprehensive medical benefits 100 paid for employee <p> <li> <li> <p> 401k + matching <p> <li> <li> <p> Equity Option Grant <p> <li> <li> <p> Unlimited PTO + Company holidays <p> <li> <li> <p> Wellness initiatives <p> <li> <ul> <p> BIRemote <p> <p> <p> <p> <p> <p> R365 is an Equal Opportunity Employer and we encourage all forwardthinkers who embrace change and possess a positive attitude to apply <p><p>