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Technical Support Specialist - Government

Company: Relativity

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to customers within identified service level agreements You will inform management of important issues regarding personnel performance customer perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> <strong> The working hours are Monday to Friday 1100 PM to 800 AM Central US United States Time and the weekday overnight shift offers a compensation differential <strong> <p> <p> <p> <p> Due to specific customer contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated Obtaining Public Trust clearance offers an additional compensation differential <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to customer questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to customers during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> <strong> Flexible to work a 9hour MondayFriday overnight shift from 11pm8am CST with a 1hour meal break oncall schedule or other time frames specified by management <strong> <p> <li> <li> <p> <strong> Able to work an 89hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <strong> <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Customerfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting customers as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>

Client Support Specialist

Company: Finalsite

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Finalsite is the preferred website communications enrollment and marketing platform of more than 7000 schools and school districts in 119 countries around the world The companys people products and services transform how schools connect and engage with their community recruit students and staff and fundraise while managing the complex requirements around data privacy accessibility hosting and security Finalsite products and services include awardwinning website designs a robust content management system mass communications tools a powerful enrollment management system innovative inbound marketing tools data integration training support and marketing consulting Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the US as well as Europe South America and Asia For more information please visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwfinalsitecom rel=noopener noreferrer nofollow target=blank> wwwfinalsitecom <a> <p> <p> <strong> VISION <strong> <p> <p> Finalsite will transform the way school communities engage with their schools <strong> SUMMARY OF THE ROLE <strong> <p> <p> The Client Support Specialist serves an essential role meeting the frontline needs of clients through ticketing phone and chat channels Client Support Specialists work to educate empower troubleshoot issues and implement solutions for clients The Client Support Specialist serves as Tier 1 for client issues escalating and interfacing with Tier 2 and other company personnel as needed <p> <p> <strong> LOCATION <strong> <p> <p> 100 Remote Anywhere within the US <p> <p> <strong> <em> West Coast timezone preferred <em> <strong> <p> <p> <p> <p> <strong> RESPONSIBILITIES <strong> <p> <ul> <li> <p> Support clients via ticketing phone chat and social media channels in a timely manner <p> <li> <li> <p> Stay up to date through software update blogs new help center articles and training on new product features and improvements as well as web trends <p> <li> <li> <p> Provide support training best practice and implementation assistance across our Content Management System and suite of products <p> <li> <li> <p> Troubleshoot investigate and create detailed software bug reports and product enhancement requests <p> <li> <li> <p> Participate daily in team standup meetings covering challenging tickets software bugs and other items of note <p> <li> <li> <p> Ability to solve a portion of incoming calls while on the phone summarizing and escalating others as appropriate <p> <li> <li> <p> Strengthen the Finalsite brand by exhibiting excellence in product knowledge and customer service <p> <li> <ul> <p> <strong> QUALIFICATIONS AND SKILLS <strong> <p> <ul> <li> <p> Associates or Bachelors degree preferred or commensurate experience <p> <li> <li> <p> Entrylevel experience with websites built via content management systems Wordpress Squarespace Wix Weebly Joomla etc preferred <p> <li> <li> <p> Ability to multitask and maintain patience when faced with challenging situations <p> <li> <li> <p> Prior customer service or technical support experience preferred 02 years but not required <p> <li> <li> <p> Experience with support desk software Zendesk preferred <p> <li> <li> <p> Ability to cover evening and weekend hours as required <p> <li> <ul> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentu0d1F32PXkM5OJOZqkTI0IqeibEu9LnVr8AJUpjwIFG3v8edit rel=noopener noreferrer nofollow target=blank> Link to All Staff Competencies and Mental and Physical Requirements <a> <p> <p> <strong> RESIDENCY REQUIREMENT <strong> <p> <p> Finalsite offers 100 fully remote employment opportunities however these opportunities are limited to permanent residents of the United States Current residency as well as continued residency within the United States is required to obtain and retain employment with Finalsite <p> <p> <strong> DISCLOSURES <strong> <p> <p> Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements EEO is the Law If you have a disability or special need that requires accommodation please contact Finalsites People Operations Team Finalsite is committed to the full inclusion of all qualified individuals As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation Ensure your Finalsite job offer is legitimate and dont fall victim to fraud Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsitecom email address For added security where possible apply through our company website at finalsitecomjobs <p><p>

Senior Security Engineer

Company: Protegrity

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> The global data privacy software market is projected to grow from $236 billion in 2022 to $2585 billion by 2029 <p> <p> <p> <p> So if you are searching for an innovative career then the cybersecurity industry might just be the one for you Protegrity an international provider of data protection solutions is looking for new team members who want to make an impact in a company that prioritizes something we all care about our privacy <p> <p> <p> <p> We need people who recognize the opportunity can plan effectively take action and execute in the enterprise marketplace with our intuitive diverse and futureforward global teams <p> <p> <p> <p> So are you up for collaborating with the best in data security <p> <p> <p> <p> Join us on this journey and make an impact with one of the top 25 global software providers We look forward to making our world become a better place with you on our team <p> <p> <p> <p> Apply and discover whats next today <p> <p> <p> <p> Protegrity is seeking a passionate and talented <strong> Sr Security Engineer <strong> to join our LegalInformation Security Dept <strong> <strong> This position is a remote role <p> <p> <p> <p> Data Privacy is important to all of us At Protegrity our products make this possible in rest in motion and in view for some of the largest companies in the world Protegrity puts our customers in the best possible position to choose how they want to protect their data and make it private Thanks to the centralized management and transparency of our platform a single pane of glass teams can see where the data resides and what its purpose is Unlike other data protection options the Protegrity data Protection Platform clarifies the state of data so organizations can choose how to protect it and keep it private using the full range of methods from basic monitoring and dynamic data masking to highly secure vaultless tokenization <p> <p> <p> <p> Since our founding over 10 years ago we are fully vested in helping clients protect their information Whether encrypting tokenizing or applying privacy methods our platform secures the data behind the many operational systems that drive the daytoday functions of business as well as the analytical systems behind decisionmaking personalized customer experiences and AI modeling All of this propels businesses forward by fueling innovation and giving clients a competitive advantage over less savvy competitors This is a once in a lifetime opportunity to be part of a global team with a product that the business marketplace MUST have in place in order to do business <p> <p> <p> <p> As an Sr Security Engineer you will report to the Director of Information Security and be a key part of Protegritys dedication to Information Security This person will partner with teams across the company to continually review and optimize our security posture while maintaining a focus on the ongoing reliability and stability of our business environment <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Protecting digital files and information systems against unauthorized access modification or destruction <p> <li> <li> <p> Maintaining data and monitor security access across various cloud SaaS platforms <p> <li> <li> <p> Ability to follow and refine incident response procedures for various types of incidents <p> <li> <li> <p> Conducting security audits <p> <li> <li> <p> Conducting vulnerability scans and penetration tests on corporate networks and applications <p> <li> <li> <p> Reviewing security events and logs to determine their root cause <p> <li> <li> <p> Recommending and installing appropriate tools and countermeasures <p> <li> <li> <p> Performing vendor risk analysis <p> <li> <li> <p> Developing deploying and supporting security solutions globally to include regional offices and cloud environments including Amazon Web Services AWS Google Cloud and Microsoft Azure <p> <li> <li> <p> Supporting security application development initiatives requiring innovation automation and integration <p> <li> <li> <p> Supporting security incidents service delivery technology configuration and lifecycle and technical security investigations and forensic collection <p> <li> <li> <p> Identify possible process improvements that address functional and technology gaps within a single business process of moderate complexity <p> <li> <li> <p> Prepare moderate to complex technology enabled recommendations to address gaps within a single business process <p> <li> <li> <p> Ability to deliver valuable and professional security services to the organization <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Minimum 8 years of PostEducation work in Information SecurityITNetwork Engineering <p> <li> <li> <p> Must have application testing experience <p> <li> <li> <p> Must have at least some hands on Penetration Testing Experience <p> <li> <li> <p> Bachelors Degree in Information Security or Business preferred <p> <li> <li> <p> Knowledge of Advance Threat Protection techniques <p> <li> <li> <p> Familiarity with Cloud providers Azure AWS and Google <p> <li> <li> <p> Experience with Vulnerability management <p> <li> <li> <p> Must be able to work independently andor in a team environment <p> <li> <li> <p> Knowledge of common information security management frameworks such as ISO 27001 and NIST <p> <li> <li> <p> Solid time management and organizational skills to efficiently complete assigned tasks <p> <li> <li> <p> Excellent communication skills to ensure successful resolution to issues <p> <li> <li> <p> Strong written communication skills to participate and assist in the creation of comprehensive documentation <p> <li> <li> <p> Ability to interact professionally with a diverse group of colleagues and clients <p> <li> <li> <p> Strong working knowledge of End Point Detection Response solutions and other security tools <p> <li> <ul> <ul> <li> <p> Knowledge of Data Protection Privacy and Security preferred <p> <li> <li> <p> Knowledge Software Sales SAAS preferred <p> <li> <ul> <p> <p> <p> <strong> Why Choose Protegrity <strong> <p> <ul> <li> <p> We offer a highly competitive compensation and benefits package as well as the excitement challenges and rewards of a fastgrowing entrepreneurial company <p> <li> <li> <p> Become a member of a leading Data Protection Privacy and Security company during one of the best market opportunities to come along in a generation <p> <li> <li> <p> Competitive CompensationTotal Reward Packages that include <p> <li> <li> <p> Health Benefits HealthDentalVision <p> <li> <li> <p> Paid Time Off PTO amp Flexible Fridays with approval <p> <li> <li> <p> 401K <p> <li> <li> <p> Annual Bonus Incentives <p> <li> <li> <p> Commission Plan with accelerators <p> <li> <li> <p> Short and LongTerm Disability <p> <li> <li> <p> Work on global projects with diverse energetic team members who respect each other and celebrate differences <p> <li> <li> <p> Remote workforce <p> <li> <ul> <p> <p> <p> <strong> Working Model <strong> <p> <ul> <li> <p> This role is available as fully homebased and generally would require you to attend onsite meetings only occasionally based on business needs In certain circumstances the work model may change to accommodate business needs <p> <li> <ul> <p> <p> <p> <p> <p> $115000 $125000 a year <p> <p> <em> For residents of CA WA NY and CO the pay range for this position is $115000$125000 This range reflects the minimum and maximum base salary for this position plus any variable earnings if applicable to the position The individual compensation may be dependent on a variety of factors such as geographic location level jobrelated knowledge skills and experience and performance <em> <p> <p> Should you accept this position you must consent to and pass a Background Investigation which includes subject to country law extended education and additional criminal and civil checks <p> <p> We offer a competitive salary and comprehensive benefits with generous vacation and holiday time off All employees are also provided access to ongoing learning amp development <p> <p> <p> <p> Ensuring a diverse and inclusive workplace is our priority We are committed to an environment of acceptance where you are free to bring your full self to work All qualified applicants and current employees will not be discriminated against on the basis of race color religion sex sexual orientation gender identity age national origin disability or veteran status <p> <p> <p> <p> Please reference Section 12 Supplemental Notice for Job Applicants in our <a class=fontbold underline fontbold underline postingslink href=httpswwwprotegritycomprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy <a> to inform you of the categories of personal information that we collect from individuals who inquire about andor apply to work for Protegrity USA Inc or its parent company subsidiaries or affiliates and the purposes for which we use such personal information <p><p>

Senior Motion Designer

Company: Netflix

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <strong> Location <strong> US Remote <p> <p> <strong> Strong Recommendation <strong> Please submit a portfolio and password with your application <p> <p> <p> <p> At Netflix we aspire to <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> entertain the world <a> and are constantly innovating on how entertainment is imagined created and delivered to a global audience We currently stream content in more than 30 languages in 190 countries topping over 220 million paid members <p> <p> <p> <p> <strong> About Our Team <strong> <p> <p> Our team is known as Emerging Creative We are a multidisciplinary squad of creatives who partner with teams across Netflix XD to provide an additive creative perspective We are specifically focused on how audio video motion amp design can be utilized to amplify the impact of new product experiences We aim to create rich sensory experiences that spark an emotional reaction with our members driving connection conversation and action <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Provide creative vision and design for all motion projects <p> <li> <li> <p> Create high quality motion and video solutions that speak to innovative ideas and set the tone for Netflix vision <p> <li> <li> <p> Find opportunities where motion can enhance product design concepts and direction <p> <li> <li> <p> Partner with Motion UX cohort to evolve our motion language guidelines and principles <p> <li> <li> <p> Work strategically to drive Netflix brand awareness and deliver strong engagement through creative deliverables <p> <li> <li> <p> Collaborate with motion designers product designers and AV strategists to understand new product decisions build back into the motion system when validated and extend to engineering <p> <li> <li> <p> Advocate for inclusive experiences across platforms being able to speak to the usability benefits of including motion in design work <p> <li> <li> <p> Communicate motion design rationale clearly to extended stakeholders rationalizing decisions based on data brand guidance or accessibilityusability <p> <li> <li> <p> Create a collaborative working environment that will enable our design and engineering partners to build motion and interaction experiences confidently <p> <li> <li> <p> Embrace AB testing to understand what design solutions best work toward engaging viewers and retaining them <p> <li> <li> <p> Initiate and drive ongoing systems research efforts acting as glue between all teams involved in horizontal projects <p> <li> <li> <p> Deliver fresh thinking and innovative creative solutions that serve as inspiration and drive business initiatives forward including vision projects that drive business impact <p> <li> <ul> <p> <p> <p> <strong> The MustHaves <strong> <p> <ul> <li> <p> 5+ years of experience in product design building experiences for end customers <p> <li> <li> <p> Mastery of After Effects and other software for creating user interface animations and rapid user experience comps animations and prototypes <p> <li> <li> <p> Exceptional creativity in concept development storyboarding and problem solving <p> <li> <li> <p> Ability and desire to flex high amp low to inform strategic decisions as well as execute detailed hands on work <p> <li> <li> <p> Strong demonstration of visual craft and attention to detail <p> <li> <li> <p> Ability to effectively navigate ambiguity build alignment and influence peers <p> <li> <li> <p> Manage multiple projects simultaneously and meet tight or changing deadlines <p> <li> <li> <p> Excellent communication skills to articulate decisions and rationale <p> <li> <li> <p> Strong technical understanding of motion design concepts to communicate effectively with engineering <p> <li> <li> <p> Design experience working with a fastchanging deliverables and delivery times and manage multiple projects simultaneously <p> <li> <li> <p> Understanding of driving accessible solutions at scale across TV and mobile platforms <p> <li> <li> <p> Experience utilizing Figma Figmaconstructed assets to ingest into motion tooling andor experience ingesting assets from a design system <p> <li> <li> <p> The spidey sense to recognize patterns most people dont see in the organization and the ability to facilitate collaborative efforts to connect the dots <p> <li> <li> <p> Experience working with creative amp art directors motion designers audio designers and illustrators as well as product designers engineers and product managers <p> <li> <li> <p> Exemplify reliability accountability and professionalism in all workrelated interactions <p> <li> <ul> <p> <p> <p> <strong> Why work at Netflix <strong> <p> <ul> <li> <p> If you want to have a large impact at a growing company and work with a highperformance team <p> <li> <li> <p> Work with talented colleagues on challenging problems that affect 250+ million members across the globe <p> <li> <li> <p> We value high performance freedom and responsibility We dont focus on rules processes or procedures We are candid and transparent and seek excellence in all that we do <p> <li> <li> <p> We tackle hard problems that others have yet to be able to solve We produce great content build systems at scale and use data to push the business forward We connect people with visual storytelling globally <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal topofmarket compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $200000$700000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equal opportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>

Channel Account Manager

Company: Kisi

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <strong> Who we are <strong> <p> <p> We are Kisi a physical security technology company that accelerates a world where the right people can share physical resources at any time Founded in 2012 Kisi operates from a headquarter in Brooklyn USA an office in Stockholm Sweden and a remote team across the globe <p> <h2> What we do <h2> <p> We bring simple and secure physical security to people and organizations anywhere Our awardwinning hardware and compliancecertified software form the core of our physical security platform that helps businesses around the world connect and control their spaces through the cloud With our seamless access experience and realtime data and analytics we help make spaces available to the right people at any time But dont just take our word for it explore our awardwinning <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgetkisicomblogthenewreaderpro rel=noopener noreferrer nofollow target=blank> Reader Pro <a> which recently won the coveted <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgmarkorgawarddescribe52308 rel=noopener noreferrer nofollow target=blank> GOOD DESIGN award <a> as well as the prestigious iF Design Award Curious about how Kisi works Check out this short <a class=fontbold underline fontbold underline fontbold underline href=httpswwwyoutubecomwatchv=8Fs9ZHfhxg rel=noopener noreferrer nofollow target=blank> product demo <a> <p> <h2> How and why we do it <h2> <p> At Kisi you will have the freedom to do your work in the way you work best Theres a flat hierarchy work alongside our cofounders Carl Max and Bernie a strong sense of ownership and the freedom to get creative We also try to limit meetings as much as possible so that you can have dedicated focus time Our mission is clear ensure ease of facility access and remote space management providing access systems to create a secure future where spaces are connected and accessible without boundaries <p> <p> <p> <p> <strong> About the Role <strong> <p> <p> Were looking for a driven individual to join our growing sales team as a Channel Account Manager This is a great opportunity to help shape our channel sales process and drive revenue through our channel partners <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> Your mission is to drive business from our channel partners To do so successfully you will <p> <ul> <li> <p> Become a product expert and provide exceptional customer service to our channel partners <p> <li> <li> <p> Manage activity of channel partners and remove inactive channel partners from the program <p> <li> <li> <p> Strengthen and foster partnerships by providing Quarterly Business Reviews to channel partners <p> <li> <li> <p> Be responsible for renewing annual reseller certifications nurturing active resellers through outreach training and enablement <p> <li> <li> <p> Work cross functionally with our sales success and marketing teams to drive channel growth eg through webinars product updates and other campaigns <p> <li> <ul> <p> <strong> Requirements <strong> <p> <ul> <li> <p> 2+ Years in a Channel role preferably in the SaaS IoT or security space <p> <li> <li> <p> Demonstrated achievement of goals and quotas <p> <li> <li> <p> Strong organization skills and experience using a CRM and other sales tools eg Salesforce or Pipedrive <p> <li> <li> <p> Proven ability to build strong relationships with customers <p> <li> <li> <p> Excellent verbal and communication skills including the ability to hold strategic executive conversations <p> <li> <li> <p> Ability to work interdepartmentally to help optimize across the clientfacing funnel <p> <li> <ul> <h2> What you can expect <h2> <ul> <li> <p> <em> Impact <em> Its all about making a positive impact on peoples everyday lives At Kisi you are expected to make meaningful contributions to shape the future of physical security <p> <li> <li> <p> <em> Excellence <em> We strive for excellence and bestinclass experiences in everything we do We are innovative and obsessed with the details that matter <p> <li> <li> <p> <em> Culture <em> Our culture is not a written manifest but the result of all of us We place great emphasis on building a company that is open welcoming challenging and fun <p> <li> <li> <p> <em> Ownership <em> We dont believe in micromanagement but we do believe in setting and getting goals At Kisi you will own goals and have freedom under responsibility <p> <li> <li> <p> <em> Diversity <em> We are American Argentinian Brazilian Danish English Ethiopian German Indian Nigerian Swedish and more <p> <li> <ul> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpswwwgetkisicomcareers rel=noopener noreferrer nofollow target=blank> Learn more about who we are and our Values <a> <p> <h2> Your benefits <h2> <ul> <li> <p> <em> Team offsites <em> The Kisi Krew meets up from time to time in person in new exciting locations <p> <li> <li> <p> <em> Equipment <em> You will be set up with all the necessary equipment needed to do your job to the best of your ability <p> <li> <li> <p> <em> Vacation days <em> Sweden minimum 25 days PTO USA and Remote minimum 20 days PTO <p> <li> <ul> <ul> <li> <p> <em> Healthcare and pension <em> USA health coverage 401k Sweden health coverage life insurance pension plan Remote build your own package <p> <li> <ul> <ul> <li> <p> <em> Grow with us <em> We are here to support you in your growth whether you want to become a manager learn a new skill or move into a new role <p> <li> <li> <p> <em> Referral program <em> You will get $2500 for each successful hire we make from your referrals <p> <li> <ul> <p> Whats not to like Send in your application free up your calendar and lets talk <p> <h2> Your process with us <h2> <p> Application gt CV screening gt Intro call gt Recruitment challenge gt Technical Interview gt Culture Interview gt Offer <p> <p> After successful interviews and the job offer is signed we will conduct a background check <p><p>

Technical Support Specialist - Government

Company: Relativity

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Are you looking to be in a workplace where colleagues inspire one another Are you interested in competitive and impactful benefits Do you prefer flexible work arrangements <p> <p> <p> <p> The Technical Support Specialist provides technical support aligned with a specific product vertical to a mix of technical and nontechnical customers by diagnosing troubleshooting repairing and debugging complex software andor networked systems You will have frequent phone and email interaction with our customers and require the development of indepth technical product SQL network and server knowledge and exceptional customer service skills <p> <p> <p> <p> On a daily basis the Technical Support Specialist creates resolves and maintains tickets while working within their product vertical to resolve issues and escalate tickets to other teams and verticals It is essential that the Technical Support Specialist maintains accurate records of all activities and interactions in Salesforce and responds to clients within identified service level agreements You will inform management of important issues regarding personnel performance client perception and project statuses and work with colleagues to ensure quality service This role will report to the Manager of Customer Support <p> <p> <p> <p> The working hours are MondayFriday with a 9hour shift ranging from 1pm12am Central US United States Time <p> <p> <p> <p> Due to specific client contract requirements this position requires that the successful candidate be a US citizen As a condition of your role supporting the RelativityOne Government product you are required to obtain a Public Trust clearance The process for obtaining the Public Trust clearance will be handled by the federal government and could include additional background screening regarding criminal history drug use financial records and a character assessment If you are unable to obtain the Public Trust clearance you will be unable to work on the RelativityOne Government product and your employment if still in effect may be terminated <p> <p> <p> <p> <p> <p> <strong> Your Role in Action Technical SkillsResponsibilities <strong> <p> <ul> <li> <p> Use SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Respond to client questions problems and work requests on a daily basis <p> <li> <li> <p> Develop an expertise in company products and services and the initiative to take an active role in sharing this knowledge with customers <p> <li> <li> <p> Partner with senior level team members as needed to troubleshoot and resolve customer incidents <p> <li> <li> <p> Have or develop the experience to capably perform the Technical Support Specialist position responsibilities <p> <li> <ul> <p> <p> <p> <strong> Policy and Procedure Skills <strong> <p> <ul> <li> <p> Follow appropriate procedures for creating categorizing updating escalating transitioning and resolving tickets Attention to proper detail when coding and documenting tickets is essential for accurate reporting and maintaining historical ticket data <p> <li> <li> <p> Monitor assigned open tickets contact customers and update tickets on a timely basis <p> <li> <li> <p> Provide responsive support to clients during normal shift hours when scheduled for early and late shifts and as identified for oncall or as requested by management EarlyLate shifts and oncall could be required of the qualified Technical Support Specialist staff <p> <li> <li> <p> Complete all daily tasks and projects <p> <li> <li> <p> Track time daily <p> <li> <ul> <p> <p> <p> <strong> Expectations of the Role <strong> <p> <ul> <li> <p> Is flexible to work a 9hour MondayFriday shift ranging from 1pm12am CST with a 1hour meal break oncall schedule or other time frames specified by management <p> <li> <li> <p> Able to work a 9hour MondayFriday shift from 8am5pm CST with meal break for the first 3 months of onboarding <p> <li> <li> <p> Obtain Public Trust clearance within the defined timeline provided by management <p> <li> <li> <p> Provide excellent customer service using the communication methods designated by Relativity <p> <li> <li> <p> Demonstrate initiative to learn new skills such as SQL applications and tools to run basic SQL queries <p> <li> <li> <p> Meet identified goals regarding customer service tech support metrics <p> <li> <li> <p> Commitment to and consistent demonstration of core company values <p> <li> <ul> <p> <p> <p> <strong> Your Skills <strong> <p> <ul> <li> <p> Customer support experience <p> <li> <li> <p> Clientfocused and ability to understand expectations <p> <li> <li> <p> Direct experience supporting clients as a primary contact or lead using phone and email <p> <li> <li> <p> Experience troubleshooting complex issues <p> <li> <li> <p> SQL and Windows platform experience <p> <li> <li> <p> Travel 10 of the time <p> <li> <li> <p> LINW1 <p> <li> <ul> <p> <p> <p> <strong> Compensation <strong> <p> <ul> <li> <p> Relativity is committed to competitive fair and equitable compensation practices <p> <li> <ul> <ul> <li> <p> This position is eligible for total compensation which includes a competitive base salary an annual performance bonus target of 10 and longterm incentives The expected salary range for this role is between $54000 and $80000 The final offered salary will be based on several factors including but not limited to the candidates depth of experience skill set qualifications and internal pay equity Hiring at the top end of the range would not be typical to allow for future meaningful salary growth in this position <p> <li> <ul> <p> <p> <p> <p> <p> $54000 $80000 a year <p> <p> Relativity is a diverse workplace with different skills and life experiencesand we love and celebrate those differences We believe that employees are happiest when theyre empowered to be their full authentic selves regardless how you identify <p> <p> <p> <p> <strong> <u> Benefit Highlights <u> <strong> <p> <p> Comprehensive health dental and vision plans <p> <p> Parental leave for primary and secondary caregivers <p> <p> Flexible work arrangements <p> <p> Two weeklong company breaks per year <p> <p> Unlimited time off <p> <p> Longterm incentive program <p> <p> Training investment program <p> <p> <p> <p> <em> All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or national origin disability or protected veteran status or any other legally protected basis in accordance with applicable law <em> <p><p>

Business Insurance Operations Representative

Company: Newfront

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Insurance is a trillion dollar market that is fundamental to society yet it has not modernized until now <p> <p> <p> <p> Newfront is building the modern insurance experience <p> <p> <p> <p> Weve reimagined the experience for clients prospects and employees altering the way people create understand select transact and use insurance Were changing the approach so that it starts and ends with the client not the product and empowering people for moments that matter <p> <p> <p> <p> Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts Were a technologydriven company with DEampI in our DNA <a class=fontbold underline fontbold underline postingslink href=httpswwwnewfrontcomcareersourvalues rel=noopener noreferrer nofollow target=blank> and strong values <a> we believe people matter most <p> <p> <p> <p> Our mission is to define the future of the insurance industry while instilling a high performance culture in combination with living our Work Love Play ethos each day We value balanced lives and are passionate about creating a culture of wellness that results in healthier happier and more productive employees and more successful clients <p> <p> <p> <p> <p> <p> Summary This position is responsible for companywide support for postbind support activities reporting into the Central Operations Manager The person in this position will play a key role in Newfronts growth and success by entering accurate client information into Newfronts proprietary software and partner with property and casualty service team members to set up client data for postbind support activities Export data for reporting purposes ensuring KPIs are met consistently and acting as the single point of contact for servicing teams in onboarding new clients and ongoing account support <p> <p> <p> <p> This position is an hourly nonexempt and fulltime role and will be reporting to the Central Operations Certificates Manager This is a US based hybrid or remote role <strong> required to work until 4pm PST MF <strong> with the option to work from any of Newfronts office locations Will be considered hybrid if living within 25 miles of a Newfront office location LIRemote <p> <p> <p> <p> <p> <p> <strong> What Youll Be Responsible For <strong> <p> <ul> <li> <p> Verifying clients property and casualty insurance coverage to support account maintenance including processing renewals issuing evidence of property casualty identification cards <p> <li> <li> <p> Utilize multiple sources of data and SOPs to provide a consistent output <p> <li> <li> <p> Act as a primary point of contact for servicing teams to facilitate client onboarding <p> <li> <li> <p> Optimizing SalesForce data to ensure Service Level Agreements are consistently met <p> <li> <li> <p> Participate in UAT exercise as needed and help stabilize new technology products <p> <li> <li> <p> Executing on operational projects within an established framework <p> <li> <li> <p> Assist with miscellaneous duties and projects as assigned <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 5+ years of insurance industry or client support experience <p> <li> <li> <p> Solid communication skills writing and presentation preparation <p> <li> <li> <p> Excellent customer service skills professionalism and tact with the ability to forge relationships and build trust with vendors clients and internal stakeholders <p> <li> <li> <p> Ability to be resourceful take initiative and work independently to solve problems <p> <li> <li> <p> Works well with others in a fast paced environment and be responsive to coworkers and colleagues <p> <li> <li> <p> Adaptability and flexibility to respond to client and team needs <p> <li> <li> <p> Strong time management skills and ability to manage competing priorities and high volumes <p> <li> <li> <p> Ability to learn and adopt and train use of technology systems and software applications <p> <li> <li> <p> Ability to review internalexternal deliverables to ensure accuracy <p> <li> <ul> <p> <p> <p> <strong> Preferred Knowledge Skills and Abilities <strong> <p> <ul> <li> <p> Experience as a team leader or senior team member in charge of a major function <p> <li> <li> <p> Ability to train delegate provide oversight and give feedback <p> <li> <li> <p> Bachelors degree in a related field or equivalent education training or experience <p> <li> <li> <p> Proficient knowledge and use of Google Drive Microsoft Office and advanced complexities of features <p> <li> <ul> <p> <p> <p> <p> <p> $45000 $65000 a year <p> <p> The pay range for this position in California Washington Colorado and New York at commencement of employment is expected to be between $45000 and $65000yr however base pay offered may vary depending on multiple individualized factors including market location jobrelated knowledge skills and experience The total compensation package for this position may also include other elements including a bonus restricted stock units and discretionary awards in addition to a full range of medical financial andor other benefits including 401k eligibility and various paid time off benefits such as vacation sick time and parental leave dependent on the position offered Details of participation in these benefit plans will be provided if an employee receives an offer of employment If hired employee will be in an atwill position and the Company reserves the right to modify base salary as well as any other discretionary payment or compensation program at any time including for reasons related to individual performance Company or individual departmentteam performance and market factors <p> <p> <p> <p> <p> <p> <strong> At Newfront we are committed to hiring diverse talent and supporting an inclusive workplace environment If you are excited about a role at Newfront but feel youre missing a few of the qualifications we still encourage you to apply and tell us about yourself You may just be the next Newfront team member that we are looking for <strong> <p> <p> <p> <p> Newfront is proud to be an equal opportunity workplace Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin genetic information disability veteran status or any other applicable status protected by state or local law <p> <p> <p> <p> If you require reasonable accommodations throughout the application or interview process please contact us at careersnewfrontcom For information regarding how Newfront collects and uses personal information please review our <a class=fontbold underline fontbold underline postingslink href=httpswwwnewfrontcomprivacy rel=noopener noreferrer nofollow target=blank> <u> Privacy Policy <u> <a> <p><p>

Senior Program Manager - Support Knowledge

Company: Snowflake

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> Snowflake started with a clear vision develop a cloud data platform that is effective affordable and accessible to all data users Snowflake developed an innovative new product with a builtforthecloud architecture that combines the power of data warehousing the flexibility of big data platforms and the elasticity of the cloud at a fraction of the cost of traditional solutions We are now a global worldclass organization with offices in more than a dozen countries and serving many more <p> <p> This Senior Program Manager Support Knowledge role is responsible for delivering key strategic initiatives in the area of knowledge management This includes supporting the Knowledge Centered Service KCS program as well as other knowledge and content managementrelated activities This critical role is part of the Support Service Enablement team within Global Support and delivers on our mission to provide worldclass product expertise and customer experience enhancements through continual innovation <p> <ul> <li> <p> Manages the development and implementation of knowledge management success including program strategy goals roles processes and systems that deliver measurable results <p> <li> <li> <p> Enables continuous integration of knowledgement management practices into business operations utilizing KCS principles to ensure content quality is exceptional and time to publication goals are met <p> <li> <li> <p> Leads crossfunctional teams to drive adoption of new processes and practices manages change through collaboration and communication Assesses and manages risks develops risk mitigation strategies <p> <li> <li> <p> Defines requirements for knowledge management systems and platforms that support efficiency and effectiveness Collaborates with implementation teams to ensure successful delivery of enhancements <p> <li> <li> <p> Defines key performance metrics measures and reports on the success of knowledge programs <p> <li> <li> <p> Collaborates effectively with key stakeholders and subject matter experts to understand the needs of our customers and employees and drives continuous improvement to business outcomes <p> <li> <ul> <h3> <strong> PREFERRED EXPERIENCE <strong> <h3> <ul> <li> <p> 7+ years of experience in a program management or knowledge management role within a support or customer experience organization in technology or a related industry <p> <li> <li> <p> Practical experience applying and implementing Knowledge Centered Service KCS principles and practices within a support organization <p> <li> <li> <p> Familiarity with modern knowledge management systems and platforms and handson experience with knowledge base implementation and administration Salesforce ServiceNow Guru <p> <li> <li> <p> Excellent verbal and written communication skills This includes skill in collaborating with subject matter experts and managers to help deliver business results <p> <li> <li> <p> A demonstrated ability to adapt to new technologies and learn quickly familiarity with emerging technology trends <p> <li> <li> <p> High levels of emotional intelligence EQ empathy proactivity and the ability to lead crossfunctional teams with influence not authority <p> <li> <li> <p> Excellent team player able to work with virtual and global crossfunctional teams <p> <li> <li> <p> A bachelors degree in business management or a related field or 610 years equivalent work experience <p> <li> <ul> <p> <em> Every Snowflake employee is expected to follow the companys confidentiality and security standards for handling sensitive data Snowflake employees must abide by the companys data security plan as an essential part of their duties It is every employees duty to keep customer information secure and confidential <em> <p><p>

Developer Relations Manager

Company: 1Password

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <em> We all have important information we need to manage and protecting it should be easy Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a humancentric approach to solving problems Come help us unlock peace of mind so everyone can stay safer online <em> <p> <p> <p> <p> We are seeking a passionate and dynamic Developer Relations Manager to join our Community Engagement Team As a Developer Relations Manager you will play a pivotal role in expanding our developer community fostering relationships advocating for our platform and driving community engagement initiatives You will collaborate closely with internal teams to ensure developers have the resources support and guidance they need to succeed with 1Password within their daily workflows <p> <p> <p> <p> This is a remote opportunity within Canada and the US <p> <p> <p> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Experienced developer who is up to date with latest dev ecosystems and practices including developer tools eg GitHub Actions Docker Postman VScode etc popular programming languages Go Python Javascript etc and a good understanding of the challenges of getting code to production DevOps <p> <li> <li> <p> Passion for 1Password and a genuine interest in the security space <p> <li> <li> <p> Proven experience in developer relations developer advocacy or a related role within the technology industry <p> <li> <li> <p> You feel energized in connecting with people virtually and in person the thought of leading a meetup or attending a conference and engaging with different stakeholders excites you <p> <li> <li> <p> A strong communicator writer and public speaker Being successful in this role will require you to excel at both internal and external communication You love explaining technical concepts to a diverse audience <p> <li> <li> <p> Passion about being a community and customer advocate You understand why customer voices are so important <p> <li> <li> <p> You are ambitious and self driven you love the idea of building on something new and have the flexibility to adapt quickly as priorities shift <p> <li> <li> <p> Solid understanding of cross departmental functions including Marketing Technology and Product <p> <li> <li> <p> Experience working with various online community platforms and tools <p> <li> <li> <p> You are an organized master multitasker someone who knows how to set goals prioritize and maintain focus when it comes to deadlines <p> <li> <ul> <p> <p> <p> <strong> What you can expect <strong> <p> <ul> <li> <p> Build and maintain relationships with developers partners and industry leaders to drive adoption and collaboration within our Developer Community You will act as a key champion and bridge between our developer community and the 1Password team maintaining both interests to drive towards strengthening our community offering <p> <li> <li> <p> Support community building efforts through content creation speaking opportunities and the development of new partnerships within the developer space <p> <li> <li> <p> Create technical content demos videos blogs tutorials workshops webinars conference presentations CFPs etc to educate and empower developers to build with 1Password <p> <li> <li> <p> Represent 1Password at community and customer engagements including meetups conferences and other events <p> <li> <li> <p> Working with the Developer Community Manager you will monitor our communities like Reddit Mastodon and Slack to identify trends that support the creation of new content targeted to drive engagement <p> <li> <li> <p> Collect and communicate developer feedback for product improvement collaborate with our Product and Engineering teams to advocate for developer needs <p> <li> <li> <p> Play an important role in the coordination of launches for our product updates and improvements collaborating with our Marketing and Product Marketing teams <p> <li> <li> <p> Analyze developer engagement metrics on key projects and report to stakeholders to track efficacy <p> <li> <ul> <p> <p> <p> <p> <p> USAbased roles only The Annual base salary for this role is between $82000 USD and $112000 USD plus immediate participation in 1Passwords benefits program health dental 401k and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> Canadabased roles only The Annual base salary for this role is between $82000 CAD and $112000 CAD plus immediate participation in 1Passwords generous benefits program health dental RRSP and many others utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs <p> <p> <p> <p> At 1Password we approach each individuals compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set <p> <p> <p> <p> <strong> What we offer <strong> <p> <p> <p> <p> We believe in working hard and resting hard Were always looking for new ways to support our team members but heres a glance at what we currently offer <p> <p> <p> <p> <strong> Health and wellbeing <strong> <p> <p> gt 👶 Maternity and parental leave top up programs <p> <p> gt 👟 Wellness spending account <p> <p> gt 🏝 Generous PTO policy <p> <p> gt 💖 Companywide wellness days off scheduled throughout the year <p> <p> gt 🧠 Wellness Coach membership <p> <p> gt 🩺 Comprehensive health coverage <p> <p> <p> <p> <strong> Growth and future <strong> <p> <p> gt 📈 Employee stock option program for all full time employees <p> <p> gt 💸 Retirement matching program <p> <p> gt 💡 Training budget 1Password University access and learning sessions <p> <p> gt 🔑 Free 1Password account and friends and family discount <p> <p> <p> <p> <strong> Flexibility and community <strong> <p> <p> gt 🤝 Paid volunteer days <p> <p> gt 🌎 Employeeled DEIampB programs and ERGs <p> <p> gt 🏠 Fully remote environment <p> <p> gt 🏆 Peertopeer recognition through Bonusly <p> <p> <p> <p> <strong> You belong here <strong> <p> <p> <p> <p> <em> 1Password is proud to be an equal opportunity employer We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status Be yourself find your people and share the things you love <em> <p> <p> <p> <p> <em> Accommodation is available upon request at any point during our recruitment process If you require an accommodation please speak to your talent acquisition partner or email us at nextbitagilebitscom and well work to meet your needs <em> <p> <p> <p> <p> <em> Remote work is a part of our DNA Given that our company was founded remotely in 2005 we can safely say were experts at building remote culture That said remote work at 1Password does mean working from your home country If youve got questions or concerns about this your Talent Partner would be happy to address them with you <em> <p> <p> <p> <p> <em> Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law <em> <p> <p> <p> <p> <strong> <em> Candidate Privacy Notice <em> <strong> <p> <p> <p> <p> <em> When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc dba 1Password 1Password we us or our your information is stored in Lever in accordance with <em> <a class=fontbold underline fontbold underline postingslink href=httpshelplevercohcenusarticles360028434011ServicePrivacyNotice rel=noopener noreferrer nofollow target=blank> <em> Levers Service Privacy Notice <em> <a> <em> We use this information to evaluate your candidacy for the posted position We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background <em> <p> <p> <p> <p> <em> Candidates may also optionally choose to selfidentify their raceethnicity gender identity sexual orientation age and disability These answers will help us evaluate our diversity and belonging efforts You do not have to answer these questionsyour answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application If you have any questions about the collection or use of this information please contact <em> <strong> <em> <em> <strong> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <strong> <em> dpo1passwordcom <em> <strong> <a> <strong> <em> <em> <strong> <em> <em> <p> <p> <p> <p> <em> When we have no ongoing legitimate business need to process your information we will either delete or anonymize it If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at <em> <a class=fontbold underline fontbold underline postingslink href=mailtodpo1passwordcom rel=noopener noreferrer nofollow target=blank> <em> dpo1passwordcom <em> <a> <em> or through <em> <a class=fontbold underline fontbold underline postingslink href=httpssupport1passwordcom rel=noopener noreferrer nofollow target=blank> <em> 1Password Support <em> <a> <em> <em> <p><p>

Home Inspection Reviewer

Company: Truehold

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> <strong> Your impact <strong> <p> <p> Our new Home Inspection Reviewer will review and report on inspections we receive for homes currently under contract This position is a critical part of our closing success <p> <p> <strong> Youll own <strong> <p> <ul> <li> <p> Develop a methodical system for evaluating a high volume of home inspections <p> <li> <li> <p> Review reports and photos to identify items needing immediate andor future attention CapEx items and their remaining life and the general property condition <p> <li> <li> <p> Create line itemized scope of work estimates and propose CapEx budgets for reserves <p> <li> <li> <p> Consult with the acquisitions team on an as needed basis to finalize any open items from their review <p> <li> <li> <p> Identify items to be addressed immediately postclosing <p> <li> <ul> <p> <strong> You bring <strong> <p> <ul> <li> <p> 5+ years of experience as a home builder estimator superintendent maintenance supervisor or production home customer service representative <p> <li> <li> <p> Strong attention to detail and organizational skills <p> <li> <li> <p> Proficiency with Microsoft Suite <p> <li> <li> <p> Ability to work weekends as needed <p> <li> <li> <p> Familiarity with Salesforce is a plus <p> <li> <li> <p> Preference for candidate to be based in the Midwest <p> <li> <ul> <p> <strong> We provide <strong> <p> <ul> <li> <p> A collaborative peoplefirst culture with a passion for doing good and enjoying doing it <p> <li> <li> <p> A unique opportunity to build our brand in the early stages <p> <li> <li> <p> Competitive benefits and compensation including 401k <p> <li> <li> <p> Flexible PTO <p> <li> <li> <p> 11 paid holidays <p> <li> <ul> <p> <strong> About us <strong> <p> <p> As the nations leading provider of Sale Leasebacks Truehold is quickly emerging as a leading Single Family Rental operator in the US We rapidly surpassed 1000 owned homes with plans and capital to triple over the next year while investing $1B in our existing and target markets <p><p>

Email Production Coordinator (Election Cycle 2024)

Company: MissionWired

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> At MissionWired we help our partners create revolutionary fundraising strategies that advance their mission change our country and have a positive impact on the world <p> <p> <p> <p> MissionWired is the only wholly integrated direct marketing agency for nonprofits and Democratic organizations We help our partners tell big ambitious stories that invite their supporters into communities to raise missionchanging revenue Our results are unrivaled having converted more than $31 billion in donations to the worlds most trusted philanthropies and groundbreaking campaigns We do it over email and SMS in the mail across social media everywhere We dont think in terms of channels were singleminded in pursuit of your success <p> <p> <p> <p> Were innovative progressobsessed dogooders who care deeply about social change and continuing to push the limits on what we can accomplish together Weve brought strategies to life for nonprofit organizations working around the world including Sandy Hook Promise Human Rights Watch The Humane Society of the US Save the Children and Friends of the Earth as well as progressive political organizations campaigns and candidates like President Bidens reelection campaign and the Democratic Senatorial Campaign Committee DSCC Each cycle is an opportunity for us to support organizations across the country and elect Democrats to legislative bodies up and down the ballot <p> <p> <p> <p> Were an equalopportunity employer and take seriously our commitment to equality and equity Our efforts to be inclusive and create opportunity dont end when someone joins us they begin <p> <p> <p> <p> Weve set our sights on changing the world through our work and with our clients and representation is at the foundation of what we do We know that diversity of thought and background makes us stronger Thats why were committed to building and maintaining a diverse community <p> <p> <p> <p> Every new team member broadens our perspective and allows us to think bigger Well be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come stay and push the boundaries of whats possible <p> <p> <p> <p> <strong> Overview <strong> We are looking for an Email Production Coordinator ready to throw their digital skills behind electing Democrats in 2024 combating climate change and other worldchanging initiatives Youll be adding firepower to our digital production team in coding topnotch emails and webpages building digital user journeys and crunching email and advertisement response data playing a crucial role in online advocacy fundraising social media and list growth strategy And youll be doing it for some of the biggest names in the progressive movement Join us and lets GO <p> <p> <p> <p> <p> <p> <strong> You will be responsible for <strong> <p> <ul> <li> <p> Coding and sending missioncritical emails that raise money and promote social change <p> <li> <li> <p> Building digital user journeys that raise awareness and bring about change for pressing social environmental and political issues <p> <li> <li> <p> Working alongside a team to tackle dataanalytics projects and crunch numbers that will inform strategy and identify new ways to innovate and push forward our tech tools and approaches and <p> <li> <li> <p> Paying close attention to detail and ensuring strong quality and great user experience for our clients audiences <p> <li> <ul> <p> <p> <p> <strong> Musthave qualifications <strong> <p> <ul> <li> <p> Up to 3 years experience including past internships and parttime work <p> <li> <li> <p> Initiative and good judgment to resolve issues <p> <li> <li> <p> Ability to work closely and cohesively with various teams and stakeholders <p> <li> <li> <p> Experience coding in HTML and CSS as it pertains to either email or web and <p> <li> <li> <p> Experience working with Excel or other spreadsheet or dataprocessing software <p> <li> <ul> <p> <p> <p> <strong> Nicetohave qualifications <strong> <p> <ul> <li> <p> Experience building and sending emails in a mass emailing system for example Mailchimp EveryActionNGP ActionKit Luminate Acoustic FKA IBM Marketing Cloud or Silverpop Salesforce Marketing Cloud or Pardot or other platforms <p> <li> <li> <p> Experience implementing Google Marketing Platform tools ie Analytics Optimize ECommerce and Tag Manager <p> <li> <li> <p> Experience implementing digital advertising tracking eg Facebook or Twitter pixels <p> <li> <li> <p> Ability andor willingness to work MSTPST hours <p> <li> <li> <p> Experience setting up digital user experience tests eg email AB tests and <p> <li> <li> <p> Familiarity with SQL or Python <p> <li> <ul> <p> <p> <p> <p> <p> Salary range for this role is $50000 to $60000 per year depending on experience This is a temporary salaried and benefitseligible position for a limited period ending no later than January 15 2024 <p> <p> <p> <p> <strong> <u> Location <u> <strong> <p> <p> We are currently working remotely with no return to office date Applicants may reside in the following states AZ CT DC FL GA IL IN LA MA MD MN MO NC NH NJ NM OR PA SC TX VA and WI Due to FL legislation MissionWired is required to participate in <a class=fontbold underline fontbold underline postingslink href=httpsdrivegooglecomfiled1cND6OtjyqgiaCvzlEIGQt37qAVsWyviewusp=sharing rel=noopener noreferrer nofollow target=blank> everify <a> <p> <p> <p> <p> Supporting your team on some nights and weekends as we approach highvolume times such as elections may be required <p> <p> <p> <p> <strong> <u> Benefits <u> <strong> <p> <p> 100 employerpaid premiums for platinumlevel medical plan on a national health care network <p> <p> 100 employerpaid life insurance and short term disability <p> <p> 50 employerpaid vision and dental insurance <p> <p> 401k with 3 employer contribution <p> <p> 17 vacation days in addition to 12 paid holidays sick days bereavement leave and a volunteer day off <p> <p> Paid parental leave at 100 of your salary <p> <p> Financial support for reproductive and transgender care <p> <p> Flexible telecommute and remote work policies <p> <p> Company issued Mac products for home offices <p> <p> Cell phone service reimbursement meal and rideshare reimbursement and other perks available <p> <p> <p> <p> <em> If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications consider applying anyway Wed love to hear from you <em> <p><p>

Data Services Specialist

Company: COMPLY

Location: USA

Posted Apr 19, 2024

<p class=jobDescription> <p> We are <strong> COMPLY <strong> <p> <p> For compliance people <p> <p> <p> <p> We pride ourselves on being the champion for compliance professionals Merging technology consulting and education we help clients navigate the everchanging regulatory environment We serve more than 7000 clients globally through our solutions including ComplySci RIA in a Box National Regulatory Service NRS and illumis We are a highgrowth organization and have been recognized with numerous awards including by Inc 5000 Institutional Asset Manager Awards Private Equity Wire Awards and the Women in Data amp Technology Awards <p> <p> <p> <p> <strong> COMPLY <strong> is made up of 350+ professionals worldwide In the US alone we have team members in 45 states Employees of <strong> COMPLY <strong> have access to comprehensive benefits unlimited PTO paid bonding leave and 100 remote work flexibility with a WFH stipend <p> <p> <p> <p> Come join our team of talented innovators working together to forge the next generation of compliance <p> <p> <p> <p> To learn more about <strong> COMPLY <strong> visit <strong> <strong> <a class=fontbold underline fontbold underline postingslink href=httpCOMPLYcom rel=noopener noreferrer nofollow target=blank> <strong> COMPLYcom <strong> <a> <strong> <strong> <p> <p> <p> <p> <p> <p> <strong> COMPLY <strong> is looking for a detailoriented and organized <strong> Data Services Specialist <strong> to join our dynamic team This individual will be responsible managing onetime and recurring projects centered around assisting clients with adding brokerage accounts to electronic feeds mass uploading data to client sites creating customized reporting and oneoff projects to help clients update information on their site The ideal candidate will be organized have excellent clientfacing skills and possess a How Can I Help mindset <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Maintain and add backend site configurations <p> <li> <li> <p> Communicate directly with clients on the progress of data reconciliation projects <p> <li> <li> <p> Collaborate with brokers and the data team to troubleshoot and add broker feed connections <p> <li> <li> <p> Prepare mass historical data sets for clients <p> <li> <li> <p> Demonstrate services and offerings to clients while identifying potential cross sell opportunities <p> <li> <li> <p> Lead multiple adhoc or ongoing projects to meet client deadlines and report progress to Supervisor <p> <li> <li> <p> Manage inbound inquiries from clients and the onboarding team via Salesforce cases <p> <li> <li> <p> Verify and resolve discrepancies in a timely manner <p> <li> <li> <p> Assist with operations by contributing new ideas toward expanding the teams scope and effectiveness <p> <li> <li> <p> Assist with special projects <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> Associate Degree andor Bachelors Degree is required <p> <li> <li> <p> Technically strong in utilizing Microsoft Office Suite Excel Word PowerPoint amp Outlook and various computer programs <p> <li> <li> <p> Able to effectively work under pressure to meet deadlines <p> <li> <li> <p> Excellent data entry skills with an extremely high level of accuracy <p> <li> <li> <p> Adept at keeping information confidential and complying with data integritysecurity policies <p> <li> <li> <p> Solid problemsolving and timemanagement skills <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Must be organized energetic and attentive to detail <p> <li> <li> <p> Salesforce Jira amp Python knowledge is a plus <p> <li> <ul> <p> <p> <p> <p> <p> $60000 $65000 a year <p> <p> <strong> The compensation range for this role is specific to the United States It takes into account a wide range of factors that are considered in making compensation decisions including but not limited to skill sets training licensure and certification and experience A reasonable estimate of the base salary range for this role would be $60000$65000 plus applicable bonusbenefits offerings etc as those similarly situated within the Company <strong> <p> <p> <strong> COMPLY is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion disability sex sexual orientation gender identity or national origin Nothing in this job posting should be construed as an offer or guarantee of employment <strong> <p> <p> <p><p>

Frequently Asked Questions

Typical salary ranges by seniority?
Entry‑level Registration Specialists earn $45k–$60k, mid‑level analysts $60k–$80k, and senior compliance or IT architects $80k–$110k, with bonuses tied to system uptime and audit scores.
Required skills and certifications?
Core skills include Salesforce administration, SQL querying, data integrity protocols, and secure VPN setup. Certifications such as Salesforce Certified Administrator, ITIL Foundation, CISSP, and PMP are highly valued.
Is remote work available?
Many roles support hybrid or fully remote setups, provided the candidate can access secure networks and maintain compliance with federal data‑handling policies.
What are the career progression paths?
Progression typically moves from Specialist to Senior Specialist, then to Team Lead, Manager, and ultimately to Program Director or Compliance Director, with additional leadership training.
What industry trends affect Selective Service Registration?
Key trends include AI‑driven enrollment analytics, cloud‑based database migration for scalability, enhanced data‑privacy regulations, and increased use of blockchain for immutable record keeping.

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