Selective Service Registration Jobs in USA
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Design Director, Monetization
Company: Netflix
Location: USA
Posted Mar 10, 2024
<div><strong style=>Design Director Monetization<strong><div> <div><span style=>Location Los Gatos California Preferred San Francisco Bay Area USA <span><div> <div> <div> <div><strong><span style=>Team<span><strong><span style=> Netflix is the worlds leading streaming entertainment service with over 230 million paid memberships in over 190 countries enjoying series documentaries and feature films across a wide variety of genres and languages As our slate of original productions and licensed content continues to grow and we increase our global reach we must scale the business and look for value creation across markets and user segments <span><div> <div> <div> <div><span style=>Within the Monetization team revenue is our ultimate priority To be successful we need to find the right balance between<span><div> <div> <div> <div><strong><u><span style=>Business Case<span><u><span style=><span><strong><span style=> Viability could this make money feasibility does it pass the ethical and legal bar capability can we build it and cost how much time and effort to build To be viable we need to consider risk and reward for both shorter 1 year and longerterm 3+ years <span><div> <div> <div> <div><strong><u><span style=>Consumer Needs<span><u><span style=><span><strong><span style=> Value considerations does it address a real or perceived need desirability how important is this need relative to others and willingness to pay<span><div> <div> <div> <div><span style=>We are looking for an experienced design leader to manage the teams responsible for further developing and generating new business and revenue models iterating on our global plans amp pricing strategy and identifying ad growth levers across different flows and content types to help generate revenue and keep Netflix profitable and successful <span><div> <div> <div> <div><span style=>In this role youll be responsible for product innovation on plans and pricing design and collaborate closely with several crossfunctional leaders while managing a talented and diverse remote design team Youll help your teams design and build superlative experiences that help Netflix monetize with existing and new business models These experiences are part of our consumer acquisition and retention flows so experience with and a deep passion for design excellence and creativity is essential <span><div> <div> <div> <div><span style=>This role is ideally based in our Los Gatos offices There is also the option to be based out of LA or remotely from the West CoastPST working hours Expect to travel monthly to meet with your teams stakeholders and partners<span><div> <p><br><br><p> <div class=h3>Key Responsibilities<div> <ul style=> <li style=>Collaborate closely with your Product Engineering Data Science and Operations leadership partners to plan and execute our product roadmaps<li> <li style=>Develop and nurture relationships with our global stakeholders learn the nuances of their workflows and ensure your team is designing and shipping impactful and cohesive product experiences that meet our stakeholders needs<li> <li style=>Balance being a passionate advocate for our users while pushing your teams towards efficient operational excellence<li> <li style=>Manage and coach your design team by helping them navigate the complexity and ambiguity of our business areas<li> <li style=>Keep your teams inspired and engaged by providing clear direction that looks towards the future while creating actionable steps that are impactful today<li> <ul> <p><br><br><p> <div class=h3>Skills Characteristics amp Qualifications<div> <ul style=> <li style=>7+ years of experience successfully leading and scaling highperformance design teams including ICs and people managers<li> <li style=>Demonstrated passion for design excellence in the consumer space and a successful track record of shipping impactful products at a global scale<li> <li style=>Experience collaborating closely with crossfunctional stakeholders helping drive alignment between design and your crossfunctional partners and building strong relationships across business areas<li> <li style=>Comfortable working with ambiguity Ability to bring rigorous design thinking and operational structure to complex and evolving problem spaces<li> <li style=>Exceptional communication skills both written and verbal whether in small group discussions largescale presentations or with executives<li> <li style=>Ability to inspire lead and engage your design teams leaning in and giving them critical business context feedback and direction<li> <li style=>Bring a balanced perspective and thoughtful decisionmaking to strategic discussions advocating for both usercentricity and the needs of the business with your teams and your peers<li> <ul> <p><br><br><p> <div class=h3>Bonus<div> <ul style=> <li style=>Experience working in the entertainment industry and a deep understanding of existing creative production and marketing technology workflows launching successfully from 0 1<li> <li style=>Passion for storytelling and filmmaking<li> <li style=>Courage when asked to join team karaoke 🎤😜<li> <ul> <div> <div> <div><strong>Pay Transparency<strong><div> <div>Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal topofmarket compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $290000 $1900000<div> <div> <div> <div>Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time <a class=postingslink href=httpoffSee rel=nofollow>off<a><div> <div> <div> <div>See more details about our Benefits <a class=postingslink href=httpsjobsnetflixcomworklifephilosophy rel=nofollow>here<a> Netflix has a unique culture and environment Learn more <a class=postingslink href=httpsjobsnetflixcomculture rel=nofollow>here<a><div> <div> <div> <div>We are an equal opportunity employer and celebrate diversity recognizing that diversity of thought and background builds more substantial teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status<div> <img src=httpsremotivecomjobtrack1898626blankgifsource=publicapi alt=>
Marketing Communications Consultant - Finalsite Advantage
Company: Finalsite
Location: USA
Posted Mar 10, 2024
Finalsite is a company that provides website communications enrollment and marketing platform for schools and school districts. They offer various products and services including website designs, content management system, mass communications tools, and more. The company is headquartered in Glastonbury, CT, USA and has employees working remotely in the US, Europe, South America, and Asia.
Product Manager, Digital
Company: Open Up Resources
Location: USA
Posted Mar 08, 2024
<div class=h3><strong>Who We Are<strong><div><p>Open Up Resources is a publisher of highquality open educational resources in core content areas with a vision of providing teachers with the tools to engage students in liberating educational experiences <p><p>Open Up Resources portfolio seeks to include the highestquality PK12 curricula with Green ratings by EdReports validation from other respected entities embedded supports for English Learners and Students with Disabilities culturally relevant pedagogy and effective professional learning <p><p>Open Up Resources is leading a transformation in the instructional materials market by becoming an antiracist organization and infusing every program partnership and practice with this intentionality so that our curriculum can catalyze antiracist norms structures practices and policies in education and society<p><div class=h3>The Role<div><p>We are seeking a forward thinking Digital Product Manager to help bring a growing number of superb openly licensed Math and ELA curricula to K12 schools across the country This role will focus on translating our curricula courses to digital environments and platforms focusing on maximizing the features available while retaining the integrity of the content You will work with our Product and Academics Equity and Social Justice teams to achieve these results <p><p>Our organization is driven by our social justice mission to put highquality curricula in front of as many students and teachers as possible <p><p><strong>Requirements<strong><p><p><p><div class=h3>Key Responsibilities <div><ul style=> <li style=>Work with stakeholders and the Director of Product to implement a comprehensive digital platform strategy to include partnerships and proprietary options<li> <li style=>Conduct market research to identify emerging trends competitive landscape and potential opportunities for collaboration in the education technology space<li> <li style=>Evaluate potential vendor partners on their value to users and alignment with company mission vision and objectives<li> <li style=>Cultivate and maintain strong relationships with key external partners and internal stakeholders<li> <li style=>Maintain expert knowledge and documentation of our curricula in digital environments<li> <li style=>Work closely with the product management and engineering teams to integrate digital offerings and Open Up Resources print products<li> <li style=>Identify define and prioritize new and existing digital features based on value and partner capabilities<li> <li style=>Communicate with stakeholders about the value progress and challenges of deliverables<li> <li style=>Participate in acceptance testing and onsite visits to ensure products are valuable and usable<li> <li style=>Analyze feedback metrics and market conditions to inform product development and prioritizations<li> <li style=>Communicate with sales marketing and professional learning teams about messaging and positioning to ensure successful product launch<li> <li style=>Partner with Math and ELA Product Managers to develop best practices on key work streams associated with digital and print regarding content sync across platforms and mediums <li> <ul><p><p><div class=h3>Core Competencies<div><p>Ethics and Integrity Behave in a fair and ethical manner toward peers partners and customers instill mutual trust and confidence acts with honesty and integrity<br><br>Planning Organizing and Goal Setting Demonstrates the ability to organize people and tasks develops realistic action plans while being sensitive to time constraints and resource availability defines realistic specific goals and objectives prioritizes objectives<p><p>Diversity Understands that each individual is unique and celebrates individual differences including raceethnicity gender sexual orientation age mental or physical disability marital status veteran status education training position level of authority seniority fulltime or parttime status<p><p><br>Collaboration Cultivates a positive partner and customer service relationship and fosters twoway communication delivers products that exceed or meet customer expectations<br><br>Continuous Improvement Continuously seeks opportunities for innovative approaches to address organizational opportunities<br><br>Solution Oriented Able to take action in solving problems using reason and a systematic approach<p><div class=h3>Job Qualifications<div><ul style=> <li style=>Excellent organizational and time management skills with a virtual environment<li> <li style=>Bachelors degree or the equivalent demonstrated experience<li> <ul><ul style=> <li style=>35 years of experience with content or learning management systems<li> <li style=>Background in education or educational technology required <li> <ul><ul style=> <li style=>Proven track record of taking ownership and successfully delivering results in a fastpaced dynamic environment<li> <li style=>Strong verbal and written communication skills with demonstrated experience engaging and influencing relevant stakeholders<li> <li style=>Strong attention to detail including precise and effective customer communications and proven ability to manage multiple competing priorities simultaneously<li> <li style=>Ability to foster a positive remote team environment <li> <ul><p><strong>Benefits<strong><p><p><p><ul style=> <li style=>At Open Up Resources we believe in building and fostering a diverse and inclusive workplace environment We are proud to be an equal opportunity employer where all applicants are considered for employment without attention to color religion sexual orientation gender identity national origin veteran or disability status<li> <li style=>We are seeking candidates who have lived experience related to social justice diversity equity and inclusion<li> <li style=>We are a virtual organization with headquarters in the California Bay Area <li> <li style=>This is a benefited fulltime exempt position with a salary range of $90k $120k annually <li> <ul><br><br><div class=h2>About the company<div><br><p>Our mission is to increase equity in education by making excellent toprated curricula freely available to districts<p><p><br><p><p>We provide our superb curricula to districts at no cost by publishing them as Open Educational Resources<p><p>When schools and districts adopt our free curricula we provide opportunities to reinvest the savings in essential supports from professional development to printed materials<p><p><br><p><p>We believe we cannot successfully achieve our mission and help as many children and teachers as possible in this country if we do not intentionally strive to incorporate these values into everything we do <p><p> Kindness<p><p> Candor<p><p> Physical Mental and Emotional Wellbeing<p><p> Learning and Growth<p><p> Achieving Our Mission<p><p><br><p><img src=httpsremotivecomjobtrack1898682blankgifsource=publicapi alt=>
Security Operations Engineer
Company: Zepz
Location: USA
Posted Mar 10, 2024
<p class=jobDescription> <h3> <strong> About the role <strong> <h3> <p> As we scale our security function to support our two payment brands and future acquisitions we need to ensure security operations are set up to scale <p> <p> We are looking for a person with expertise in incident response and vulnerability management who is interested in automation to help scale security operations and take the capability to the next level We have a close knit highly competent team who youll be joining working alongside them to run phishing campaigns manage security incidents through our SIEM and contribute to purple team exercises alongside our internal red team capability <p> <h3> <strong> What you will own <strong> <h3> <p> Reporting to the Security Operations Lead you will <p> <p> <strong> Perform Incident response <strong> <p> <ul> <li> <p> Respond to security incidents in a timely and effective manner <p> <li> <li> <p> Investigate security incidents to identify root causes and prevent future incidents <p> <li> <li> <p> Communicate with stakeholders throughout the incident response process <p> <li> <li> <p> Create run books for common scenarios to improve consistency and prepare for automation <p> <li> <ul> <ul> <li> <p> <strong> Champion SecOps Automation <strong> <p> <ul> <li> <p> Review tooling and processes and automate wherever possible leaning on the ability of the SIEM to integrate to 3rd party APIs and follow workflow to enrich data as well as automatically close some incidents <p> <li> <ul> <li> <li> <p> <strong> Manage threat and vulnerability management <strong> <p> <ul> <li> <p> Keep abreast of emerging threats amp vulnerabilities <p> <li> <li> <p> Own the vulnerability reporting services and manage vulnerability team remediation metrics building relationships and influencing remediation outcomes through robust processes including reporting and risk management <p> <li> <ul> <li> <li> <p> <strong> Improve stakeholder collaboration amp influence <strong> <p> <ul> <li> <p> Partner with engineering operations and business teams to foster a securityfirst culture <p> <li> <li> <p> Improve security education and awareness campaigns by leading multi disciplinary and multi media messaging campaigns <p> <li> <ul> <li> <li> <p> <strong> Strive for continuous improvement <strong> <p> <ul> <li> <p> Stay updated with the latest developments in security operations and incident response <p> <li> <ul> <li> <ul> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> <strong> Technical skills <strong> <p> <ul> <li> <p> Good understanding of computer networking authentication DNS operating systems amp cloud computing <p> <li> <li> <p> Experience responding to incidents including EuC public cloud server infrastructure and containerised environments <p> <li> <li> <p> Knowledge of modern incident response in a public cloud environment and an organisation that has an engineering capability <p> <li> <li> <p> Experience of scripting and automation <p> <li> <li> <p> Familiarity with Infrastructure as Code tools eg Terraform CloudFormation <p> <li> <ul> <li> <li> <p> <strong> Soft skills <strong> <p> <ul> <li> <p> Calm under pressure <p> <li> <li> <p> Strong problemsolving and analytical skills <p> <li> <li> <p> Outcome focussed and keen to move the needle <p> <li> <li> <p> Experience working in an industry with a high value public facing service <p> <li> <li> <p> Excellent communication and interpersonal skills <p> <li> <li> <p> Ability to work independently and as part of a team <p> <li> <li> <p> Ability to work under pressure and meet deadlines <p> <li> <ul> <li> <ul><p>
Sr. Salesforce Solution Architect, CPQ
Company: NeuraFlash
Location: USA
Posted Mar 09, 2024
<div class=contentintro> <div class=h3>About NeuraFlash<div> <p>We are a leading AI and Consulting Partner of Amazon amp Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences Our expertise spans across the Amazon ecosystem with Amazon Connect Lex amp Contact Lens and Salesforce ecosystem with Service Cloud Voice Einstein Bots and Digital Channels Service Cloud Field Service CPQ MuleSoft and Einstein Analytics We are experts in building experiences grounded in data that transform and optimize the employee and customer journey<p> <div class=h3>What sets NeuraFlash apart<div> <p>At NeuraFlash our people form the core of our business and the soul of our brand We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions Youll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders NeuraFlash is on the forefront of cuttingedge technologies and we understand by investing in you were investing in ourselves<p> <div> <p>We are looking for a Solution Architect CPQ to join our amazing LeadtoCash team Youll bring Salesforce Sales Cloud amp CPQ project implementations to life by working with our customers to understand their business identify their requirements then leading the team through design development QA and launch of their solutions We are building a bestinclass team and this role will have the opportunity to make significant contributions working with the rest of our talented team exciting customers and partnering closely with our Salesforce and AI Teams As the Architect on the project you will own overall design success and lead the development team in building awesome client solutions <p> <p><strong>Youll have the opportunity to<strong><p> <ul style=> <li style=>Work with our customers to define requirements propose amp deliver solutions related to their Sales processes<li> <li style=>Support architecture and own configuring bestinclass implementations of CPQ and Sales Cloud<li> <li style=>Configure Salesforce Solutions using point and click tools available on the platform eg Process Builder and Visual Flows<li> <li style=>Understand and leverage Salesforce Platform to implement scalable solutions<li> <li style=>Partner with our Artificial Intelligence team to create innovative Salesforce solutions for our customers<li> <li style=>Coach and mentor your junior team members on best practices to deliver your projects<li> <li style=>Interface directly with Salesforce to craft new solution perspectives <li> <li style=>Support our PreSales team with industry perspectives demos and deal execution<li> <li style=>Craft thought leadership pieces that accelerate the NeuraFlash brand within the Sales Transformations space<li> <li style=>Quickly acquire new technical expertise and understanding of latest Salesforce features and major launches <li> <ul> <p><strong>Requirements<strong><p> <ul style=> <li style=>5+ years project experience in a handson position<li> <li style=>10+ implementations experience of Salesforce CPQ or Sales Cloud<li> <li style=>5+ years of experience with Salesforce in a development or configuration capacity<li> <li style=>Understanding of Sales Sales Operations Product and Business Operations with experience solving Complex Use Cases utilizing the breadth of the Salesforce Platform<li> <li style=>Handson experience on building Salesforce CPQ package elements Custom Applications Lightning Experience Visual Flows Process Builders and other Salesforce platform tools <li> <li style=>Understanding of Release Management Application Lifecycle Management Development Lifecycle and Deployment Best Practices and Governance<li> <li style=>Client Facing Experience in the following areas PreSales Activities Project ManagementOwnership Discovery and Design Delivering Solution Options to Customers Enterprise Application Architecture<li> <li style=>Solid understanding of Salesforce Platform and its architecture<li> <ul> <p><strong>Preferred Skills<strong><p> <ul style=> <li style=>Experience coaching and mentoring Salesforce talent<li> <li style=>Attention towards detail detail oriented<li> <li style=>Strong team player<li> <li style=>Great communication skills<li> <li style=>Keep an open mind and must be flexible to change<li> <li style=>Any Salesforce Certifications is a Plus preferably Salesforce CPQ Service Cloud Experience Cloud Sales Cloud or Field Service Consultant<li> <ul> <div class=contentconclusion> <div class=h3>Whats it like to be a part of NeuraFlash<div> <ul style=> <li style=>Remote amp InPerson Whether you work out of our HQ in Massachusetts one of our regional hubs our India office or youre one of over half of our NeuraFlash Family who work remotely were focused on keeping everyone connected and unified as one team<li> <li style=>Travel Get ready to pack your bags and hit the road For certain roles travel is an exciting part of the job with an anticipated travel commitment of up to 25 So if you have a passion for adventure and dont mind a little jetsetting this opportunity could be your ticket to exploring new places while making a positive impact on clients<li> <li style=>Flexibility Do you have to take the dog to the vet pick up the kids from school or the inlaws from the airport We know that a perfect 95 isnt possible So you have to jump out to do any of those no problem We build a culture of trust and understanding We value good work not the hours in which you get it done<li> <li style=>Collaboration You have a voice here If you work with a team of smart people like we do its a nobrainer to take suggestions and feedback on how to keep NeuraFlash thriving Our executive team holds town halls amp company meetings where they address any suggestions or questions asked no matter how big or small<li> <li style=>Celebrate Often We take our work seriously but we dont take ourselves too seriously Whether it is an arm wrestling contest costume party or ugly holiday sweaters our teams love to have fun And while we work hard we dont forget to slow down and celebrate the big things and the small things together<li> <ul> <div class=h3>The Flashy Perks<div> <ul style=> <li style=>Be in the right space Work at the forefront of AI amp Innovation on the Salesforce and AWS Platforms<li> <li style=>Growth In 2023 we grew our team by 21 and we plan to do the same again this year Theres no limit to where your career at NeuraFlash can go<li> <li style=>LampD Program We are invested in your success This program was built to help our employees advance in their career in Salesforce and at NeuraFlash<li> <li style=>The Buddy Program Each new team member is assigned a mentor to help them acclimate at NeuraFlash<li> <li style=>Monthly amp Weekly Socials We hold monthly amp weekly virtual socials to have more opportunities to be together<li> <ul> <p class=p1><em>Location NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle For those that prefer an office setting this role may be based in any of our hub locations within the United States and India If you prefer to work from your home we can accommodate remote locations anywhere in the United States for our US based employees anywhere within British Columbia and Ontario for our Canadian employees and anywhere within Colombia for our Colombian based employees<em><p> <div> <img src=httpsremotivecomjobtrack1899897blankgifsource=publicapi alt=>
Associate Manager, Customer Success & Insights
Company: NielsenIQ
Location: USA
Posted Mar 10, 2024
<br><br><div class=h3>Company Description<div><br><br><div class=h3>Job Description<div><p><strong>ASSOCIATE MANAGER CUSTOMER SUCCESS amp INSIGHTS<strong><p><p><strong>Location <strong>Remote <u>must be physically based within the US<u><p><p><strong>Reference ID <strong>REFID553213<p><p><strong>About this job<strong><p><p>As a Customer Success amp Insights Associate Manager you are responsible for all client activity and the overall success of NielsenIQ at the customer This includes driving timely outcomes and client value through the data and analytics that drive the overall customer experience and elevate NIQs performance This role has deep knowledge of the customers business and industry that enables you to identify new opportunities for NIQ to drive value Works successfully across a matrixed organization structure fully leveraging the service model<p><p><strong>Responsibilities<strong><p><ul style=><li style=>Partner with customers to set objectives that drive business impact and maximum value<li><li style=>Develop a consultative approach to solving business issues understanding the industry and issues a customer is facing<li><li style=>Buildmaintain strong relationships and deep expertise with adaptability urgency positivity<li><li style=>Understand client structure and organization<li><li style=>Leverage NielsenIQ solutions and apply industry knowledge conduct issuebased analyses with clear proactive insights and actionoriented recommendations<li><li style=>Drive strategic thought leadership leveraging NielsenIQ tools and assets<li><li style=>Identify opportunities for increased partnership and elevate to sales partners<li><li style=>Facilitate clear daytoday communications with customers proving the value of NIQ solutions in support of growth adoption and value creation<li><li style=>Ensure ontime delivery of solutions to achieve forecasted revenue on time<li><li style=>Work collaboratively with internal partners to ensure deliverables are connected to customer business objectives delivered on time and focused on the outcome<li><li style=>Lead client discussions providing proactive insights and actionoriented recommendations<li><li style=>Ensure client stakeholders buy into the outcomes and value NielsenIQ is delivering<li><li style=>Work with internal partners to ensure timely delivery of monthly data and reporting<li><ul><p><strong>Qualifications<strong><p><p>You are flexible and easily adapt to a dynamic work environment You have a cando attitude and can tell a story using data You are the first to recognize and turn an opportunity into a solution Curiosity communication and critical thinking drive your work You are comfortable working with complex customer relationships and issue resolution You are creative in leveraging existing data sources to answer tough questions You work collaboratively in a remote team within a challenging and matrixed environment while maintaining high standards You have strong time management skills and are comfortable managing multiple priorities<p><ul style=><li style=>CollegeUniversity undergraduate or Masters degree<li><li style=>Experience with data analysis manipulating scanpanel data and visualizing insights<li><li style=>Familiarity with NielsenIQ solutions or syndicated data<li><li style=>Highly proficient in Microsoft Office experience with BI Tools a plus PowerBI Tableau<li><li style=>2+ years of ConsumerPackaged Goods industry experience preferred <li><ul><p><strong>Our Benefits<strong><p><ul style=><li style=>Flexible working environment<li><li style=>Health insurance<li><li style=>Parental leave<li><li style=>Life insurance<li><ul><br><br><div class=h3>Qualifications<div><br><br><div class=h3>Additional Information<div><div><div><p><strong>About NIQ<strong><p><p>NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through stateoftheart platformsNIQ delivers the Full View™<p><p>NIQ is an Advent International portfolio company with operations in 100+ markets covering more than 90 of the worlds population For more information visit NIQcom<p><p>Want to keep up with our latest updates<p><p>Follow us on <a href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fwwwlinkedincom2Fcompany2F690888632Fadmin2Fampdata=05|01|JennyRebecca40nielseniqcom|5d7a6bac12674e37c98408db81e7cb1a|6ac7a1f45fb14153bb4f12d2020a1f7d|0|0|638246604764014782|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000|||ampsdata=erKrDJicwbpOCWXG2BO5n3n612JsAgTpIPc1hhBWYYf43Dampreserved=0 rel=nofollow>LinkedIn<a> | <a 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href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fwwwfacebookcom2FNielsenIQglobal2Fampdata=05|01|JennyRebecca40nielseniqcom|5d7a6bac12674e37c98408db81e7cb1a|6ac7a1f45fb14153bb4f12d2020a1f7d|0|0|638246604764014782|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000|||ampsdata=V6aBKxCzZoB6mNS9jIK5972B1F3P52FiTJkzvvmeoXl03Dampreserved=0 rel=nofollow>Facebook<a><p><p> <p><p> <p> <p><strong>Our commitment to Diversity Equity and Inclusion<strong><p><p>NIQ is committed to reflecting the diversity of the clients communities and markets we measure within our own workforce We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce measurement and products We enthusiastically invite candidates who share that mission to join us<p><p>We are proud to be an Equal OpportunityAffirmative ActionEmployer making decisions without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability status age marital status protected veteran status or any other protected class Our global nondiscrimination policy covers these protected classes in every market in which we do business worldwide<p><p>Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center <a href=httpsnam02safelinksprotectionoutlookcomurl=https3A2F2Fnielseniqcom2Fglobal2Fen2Fnewscenter2Fdiversityinclusion2Fampdata=05|01|JulianneKnapp40nielseniqcom|a7a3bb70da864813b72408da7c89174c|6ac7a1f45fb14153bb4f12d2020a1f7d|0|0|637959225485720379|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D|3000|||ampsdata=7TFqgXM2LmK1Mbo5UNaxTkSPitDJ7zmMZZDtST3DLhI3Dampreserved=0 rel=nofollow>httpsnielseniqcomglobalennewscenterdiversityinclusion<a><p><p><em>NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process<em><p><img src=httpsremotivecomjobtrack1900307blankgifsource=publicapi alt=>
Client Success Account Manager
Company: Ylopo
Location: USA
Posted Mar 10, 2024
<div class=contentintro><p><strong>About Us<strong><p> <p>Ylopo LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country We are seeking an outgoing tech savvy individual to join our growing team<p> <p> <p> <p><strong>Why work for Ylopo<strong><p> <p>At Ylopo we offer team members<p> <ul style=> <li style=> <p>a commitment to personal development<p> <li> <li style=> <p>guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company<p> <li> <li style=> <p>excellent leadership and mentoring for our entrylevel to senior staff and recognition of outstanding efforts<p> <li> <li style=> <p>team building events team lunches happy hours and other company wide events<p> <li> <li style=> <p>a supportive caring environment dedicated to continuous learning and growth<p> <li> <ul><div><p><span style=fontweight>The Client Success Account Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system Client Success Account Managers are responsible for ensuring our clients are properly trained and educated on our product feel supported in their business needs and have a team member to go to for escalated issues and requests <span><p> <p><span style=fontweight>Candidates wellsuited to this role will have a track record of being clientfocused and proactive providing exceptional service both internally and externally within an organization They will have excellent communication skills both through emailtickets and over the phone Candidates do not have to have prior experience working at software or marketing companies but should be relatively tech savvy have a healthy interest in new technologies and should feel comfortable learning new software and learning to troubleshoot issues with clients Most importantly were looking for candidates who are quickthinking detailoriented patient positive and thoughtful<span><p> <p> <p> <p><strong>Requirements<strong><p> <ul style=> <li style=><span style=fontweight>Strong English written and verbal communication skills clients are all English speaking Based in the US and Canada<span><li> <li style=><span style=fontweight>Previous experience in a customer service coaching training client success or account management role<span><li> <li style=><span style=fontweight>Experience managing a book of business up to ~100 clients<span><li> <li style=><span style=fontweight>Track record of developing meaningful relationships with customers<span><li> <li style=><span style=fontweight>Ability to facilitate the solution to complex issues and requests<span><li> <li style=><span style=fontweight>Proactive goal oriented mindset<span><li> <li style=><span style=fontweight>Professional manner<span><li> <li style=><span style=fontweight>Consistent work habits and strong work ethic<span><li> <li style=><span style=fontweight>Strong technical and organizational skills<span><li> <li style=><span style=fontweight>Ability to multitask and work independently toward deadlines<span><li> <li style=><span style=fontweight>Strong attention to detail<span><li> <li style=><span style=fontweight>Positive demeanor trustworthy character<span><li> <li style=><span style=fontweight>Ability to take the initiative and see projects and tasks through to completion<span><li> <li style=><span style=fontweight>Ability to understand and convey detailed information about our services and systems<span><li> <li style=><span style=fontweight>Understanding of real estate and the real estate profession a plus but not necessary<span><li> <ul> <p> <p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=><span style=fontweight>The primary responsibility of this role is to manage the client relationships within the Customer Success Managers book of business All clients are English Speaking and based in the US and Canada<span><li> <li style=><span style=fontweight>Assume primary responsibility for an assigned segment of our client base provide backup assistance for other teammates clients<span><li> <li style=><span style=fontweight>Call and email all clients in a timely manner to provide a high level of customer support<span><li> <li style=><span style=fontweight>Develop great client relationships that aid in client retention<span><li> <li style=><span style=fontweight>Speak confidently and professionally while working through escalated issues or troubleshooting problems<span><li> <li style=><span style=fontweight>Follow up consistently with all clients as needed<span><li> <li style=><span style=fontweight>Work closely with our product support team to investigate issues and software bugs and solve or escalate problems appropriately<span><li> <li style=><span style=fontweight>Evaluate our clients client health and proactively schedule and conduct check in calls with them<span><li> <li style=><span style=fontweight>Complete special projects or become the subject matter expert for new parts of our product<span><li> <li style=><span style=fontweight>Learn the ins and outs of our product and the real estate space and be able to speak confidently to those subjects<span><li> <li style=><span style=fontweight>Collaborate with sales billing marketing international and technical teams on special projects<span><li> <li style=><span style=fontweight>Primary KPI is Net Revenue Retention drive results through having upgrade conversations and collaborate with revenue driving teams<span><li> <ul> <p> <p> <p><strong>System Requirements<strong><p> <ul style=> <li style=>Processor should be 24 ghz and above Intel core 57 or equal is highly required<li> <li style=>Ram should be at least 8 gig with 100 gb Free disk space<li> <li style=>Should have a backup Computer with the same specs<li> <li style=>A Headset with noise cancelling feature is a must<li> <li style=>At least 10 mbps amp up wired connection for main isp<li> <li style=>Back up internet is a must strictly no USB Sticks allowed<li> <ul> <p> <p> <p><strong>Shift Schedule 9AM 6PM Pacific Standard<strong><p> <p><strong>Rate starts at PHP 50000 depends on experience 20 variable comp plan<strong><p> <p><strong>MAGIC WORD YLOPER<strong><p> <p> <p> <p><a href=22httpswwwylopocomaboutus22 rel=nofollow>httpswwwylopocomaboutus<a><p> <p><a href=22httpswwwylopocomphculturepage22 rel=nofollow>httpswwwylopocomphculturepage<a><p><div class=contentconclusion><p><em>Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex including pregnancy childbirth or related medical conditions age veteran status or other legally protected characteristics We are committed to fostering cultivating and preserving a culture of diversity equity and inclusion To learn more about this commitment visit <a href=22httpwwwylopocomyloposdiversityequityandinclusionpolicy22 rel=nofollow target=blank>wwwylopocomyloposdiversityequityandinclusionpolicy<a><em><p> <p><em>Ylopo reserves the right to change or modify job duties and assignments at any time The above job description is not all encompassing Position functions and qualifications may vary depending on business necessity<em><p><div><img src=httpsremotivecomjobtrack1900072blankgifsource=publicapi alt=>
Senior Product Manager, Invoices
Company: Block
Location: USA
Posted Mar 09, 2024
Square, a global technology company focusing on financial services, is seeking a Product Manager for the Square Invoices Front Door Team. The role involves optimizing the customer experience for sellers starting with Square Invoices, particularly in the Home Repair & Services sector. Key responsibilities include developing product strategy, driving innovative invoicing products, leading a high-performing team, and collaborating with cross-functional teams. The ideal candidate should have 8+ years of product management experience, a collaborative approach, vision, results-driven mindset, analytical skills, and customer empathy.
Vice President, Business Services
Company: MODEL N
Location: USA
Posted Mar 08, 2024
<div><span style=>We are looking for a VP Business Services to join and lead our Business Services practice reporting directly to the SVP Professional Services This position will lead the Global Business Services organization including overseeing all lines of in Business Services including Medicaid Rebates and Fees Chargebacks State and Pricing Transparency This person will be a member of the companys Senior Leadership Team and play a pivotal role in shaping the Business Services strategy and driving strong execution<span><div> <p><br><br><p> <div class=h3>Responsibilities<div> <ul style=> <li style=>Directs and leads managers responsible for ongoing client relationships and service delivery <li> <li style=>Proven track record of handling complex client situations and managing client relationships while also managing margins and utilization<li> <li style=>Develop and lead a team of Business Services professionals and leaders partner closely with Human Resources to source attract hire train manage and develop talent and strong leadership that can support the companys short and longterm objectives<li> <li style=>Stay current and provide business guidance internally and to customers related to the life sciences Commercial andor regulatory landscape <li> <li style=>Expected to continually build detailed subject matter expertise and thought leadership in area of government program regulations and share this knowledge with direct reports and peer groups <li> <li style=>Support of presales and sales activities authors statements of work and preliminary staffing for engagements <li> <ul> <p><br><br><p> <div class=h3>Qualifications<div> <ul style=> <li style=>15+ years of experience and proven track record working in the pharmaceutical industry working with state and federal pricing reporting and rebate programs <li> <li style=>Bachelors Degree required in finance accounting or other applicable business experience<li> <li style=>Leadership experience including the ability to build and grow a team to collaborate and influence and to managing people in mandated deadline environment<li> <li style=>Solid collaboration skills with proven track record of driving collaboration across teams functions and regions<li> <li style=>Proven track record in building offshoring models and working with global regions including India<li> <li style=>Strong experience in services delivery and practice management <li> <li style=>Strong experience managing multiple client assignments effectively and the ability to prioritize <li> <li style=>Strong written and verbal communication skills<li> <li style=>High accuracy rate and strong attention to detail ability to produce internal as well as clientready deliverables to highlevel executives<li> <li style=>Experience with Microsoft Office products required and knowledge of advance Excel techniques such as pivot tables and data importing are desired<li> <li style=>Experience in and ability to learn standard industry systems environment<li> <li style=>Able to manage multiple and competing tasks across functional areas is essential<li> <li style=>Experience achieving and maintaining compliance with all applicable regulatory legal and operational rules and procedures by ensuring that all plans and activities are met with best industry practices<li> <li style=>Ability to travel to prospective clients company events and meetings including some international travel<li> <ul> <div>At Model N we offer fair equitable and competitive salary ranges for all positions Compensation varies depending on factors that may include a candidates relevant experience education andor certifications location training and other skills Positions are eligible to participate in either our employee bonus program or commission payments depending on the nature of the role Model N employees have the opportunity to become Model N shareholders through our employee stock purchase plan <div> <div> <div> <div>Additionally Model N offers a robust total rewards package that supports individuals to be their best and protects the wellbeing of participating dependents Such benefits include medical dental vision health savings flexible savings commuter benefits matching 401K ESPP PTO VTO life insurance pet insurance employee assistance programs mental health programs charitable giving coaching career growth and much more <div> <div> <div> <div>The base salary for this position will be $178000 $312000 If your salary expectations are outside of this range feel free to apply and discuss your expectations with our recruiters We are constantly opening up new positions and you might match another opening at a different level <div> <div> <div> <div><span style=>At Model N we believe our collective success stems from the uniqueness of every individuals diverse backgrounds experiences and expertise we call this the N Factor So dont allow uncertainty to keep you from applying to join our team If you dont meet the exact criteria but can demonstrate your skillset is the best for the job wed love to talk with you Were curious to know whats your N Factor <span><div> <div><span style=> <span><div> <div><strong style=>About Model N <strong><div> <div><span style=> <span><div> <div><span style=>Model N enables life sciences and high tech companies to drive growth and market share minimizing revenue leakage throughout the revenue lifecycle With deep industry expertise and solutions purposebuilt for these industries Model N delivers comprehensive visibility insight and control over the complexities of commercial operations and compliance Our integrated cloud solution is proven to automate pricing incentive and contract decisions to scale business profitably and grow revenue Model N is trusted across more than 120 countries by the worlds leading pharmaceutical medical technology semiconductor and high tech companies including Johnson amp Johnson AstraZeneca Stryker Seagate Technology Broadcom and Microchip Technology For more information visit <span><a class=postingslink href=httpwwwmodelncom rel=nofollow style=>wwwmodelncom<a><span style=> <span><div> <div><span style=> <span><div> <div><strong style=>Equal Opportunity Statement <strong><div> <div><span style=> <span><div> <div><span style=>Model N values diversity at our company and is proud to be an equal opportunity employer Model N considers qualified applicants without regard to race ethnicity religion creed national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other legally protected class Please reference httpswwweeocgovemployerseeolawposter for more information <span><div> <div> <div> <div><span style=>For US applicants Personal Data processed in connection with candidate evaluation and decisionmaking onboarding and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at <span><a class=postingslink href=httpwwwmodelncomapplicantandemployeeprivacynotice rel=nofollow style=>httpwwwmodelncomapplicantandemployeeprivacynotice<a><span style=> <span><div> <div> <div> <div><span style=>Were constantly growing and may have something for you later on if this is not the right opportunity for you Check out our career site to learn more about Model N or view other jobs <span><a class=postingslink href=httpswwwmodelncomcompanycareers rel=nofollow style=>httpswwwmodelncomcompanycareers<a><span style=> <span><div> <img src=httpsremotivecomjobtrack1898824blankgifsource=publicapi alt=>
Senior Software Engineer, Full-Stack
Company: Muck Rack
Location: USA
Posted Mar 09, 2024
The company is seeking a senior software engineer with full-stack experience to join their rapidly expanding team. The role involves collaborating with software engineers, product managers, and designers to ensure high-quality content for customers. The successful candidate will work on major technical projects, lead the development of new user-facing features, and contribute to shaping the engineering culture and processes. The tech stack includes Python, Django, Celery, MySQL, Elasticsearch, Vue, and Webpack. The ideal candidate should have 5+ years of professional software engineering experience, proficiency in Django or similar frameworks, Vue.js or similar frameworks, and HTML, CSS, and JavaScript. Additional experience with high-traffic sites, MySQL, Elasticsearch, and Celery is beneficial. The company values excellent communication skills, a willingness to learn, and a commitment to code quality. The interview process includes a 30-minute Talent Team interview, a 60-minute hiring manager interview, a take-home coding assignment, peer interviews, and final calls with executive team members. The starting salary for this role is between $140,000 - $170,000, depending on skills and experience.
Remote B2B Sales Closer
Company: Chat Assassins
Location: USA
Posted Mar 10, 2024
<p class=jobDescription> <p> <strong> 100 Remote Work from Home Position Commission Based + Bonus Must be located anywhere in the USA Latin America or Brazil <strong> <p> <p> <strong> Are you a self driven salesperson hungry for personal and financial growth looking to expand with a market dominant organization <strong> <p> <p> Then please continue reading <p> <p> <strong> About The Role <strong> <br> The purpose of this role is to successfully convert prospects into longterm business relationships by enrolling more clients into our B2B membership services This will be done through inbound calls <p> <p> <strong> NOTE <strong> This position is fulltime and virtual meaning you can work from anywhere <p> <p> ✅ <strong> What Youll Be Doing <strong> <p> <ul> <li> Receive 1030 weekly inbound appointments for sales calls <li> <li> Successfully convert prospects into longterm business relationships <li> <li> Meeting monthly and weekly sales goals <li> <li> Provide customers with exceptional customer service <li> <li> Answering customer questions about features benefits pricing and availability <li> <li> Grow customer accounts through high ticket membership sales <li> <li> Collaborate with the sales team as well and input ideas <li> <li> Implement effective organizational techniques for managing each stage of the sales cycle <li> <ul> <p> <strong> READY TO START <a href=httpschatassassinsbreezyhrp4f13e6904c2chighticketphoneclosersalessource=WorkingNomads target=blank> APPLY NOW BY CLICKING HERE <a> <strong> <p> <p> <p> <p> ✅ <strong> This Is For You If <strong> <p> <ul> <li> <strong> You have 6mo+ of B2B sales experience <strong> but want to level up your skills even further by training with the best <li> <li> <strong> Proven track record of successfully meeting sales quotas preferably over the phone <strong> <li> <li> Excellent written and verbal communication and presentation skills <li> <li> C1C2 English <li> <li> Computer with Windows 8 or newer or Mac OS 2015 or newer <li> <li> FullTime Availability <li> <li> Youre hungry to win <li> <li> You enjoy competing while also collaborating with your team members <li> <li> You care about getting clients amazing results and only selling a program you believe in <li> <li> Excellent personal presentation and professional demeanor <li> <li> Persistent and resultsoriented <li> <li> Creative and organized so you can be efficient effective and collaborative we want someone that adds value to the team and company <li> <li> The ability to selfmanage we are not looking to micromanage <li> <li> Must have a positive teamwork type of attitude a real people person <li> <li> Must be able to take initiative and run with it and be openminded and teachable <li> <ul> <p> <p> <p> ⛔ <strong> DISQUALIFIERS <strong> <p> <p> Please <strong> DO NOT <strong> apply to this position if you <p> <ul> <li> Have less than 6 months of sales experience <li> <li> Have only worked setting appointments and not selling <li> <li> Want a position for flexibility and travel freedom only <li> <li> Have no interest in continuing to train and improve your sales skills <li> <li> Cant take criticism or feedback <li> <ul> <p> <strong> Keep reading if that isnt you <strong> <p> <p> <p> <p> ✅ <strong> The Pay <strong> <p> <ul> <li> This is a Commission Based Role <li> <li> You can expect to make around $60k$150k per year <li> <li> <strong> $ Monthly Income Range <strong> USD Commission Based from <ul> <li> $5000 Months 16 <li> <li> $10000 Months 612 <li> <li> $15000+ 1yr+ <li> <ul> <li> <li> <strong> Work remotely <strong> Save $100s in commuting costs and weeks worth of time by working remotely from home <li> <li> <strong> Paid for opportunities to travel <strong> to networking events and masterminds USA and abroad <li> <li> Access to thorough sales training programs valued a $100000+ worth of training materials with stepbystep processes to close deals <li> <li> <strong> Mentorship Guided 11 support <strong> in your learning journey <li> <li> Sales process strategies to be discussed and collaborated on with our success team so you can close many sales as possible <li> <li> Training is <strong> NOT <strong> paid youll start earning commissions once you begin closing deals <li> <ul> <p> <p> <p> <p> <p> At <strong> Chat Assassins <strong> we work with premium personal brands Our solutions consist of building their teams and systems that generate our clients more leads and sales We are a premium service and hold ourselves to very high standards <p> <p> Were looking for a highly skilled individual who values relationships has attention to details has high standards and likes to be around other Grade A players <p> <p> <strong> MISSION <strong> To create earths best virtual sales teams that make a lot of money and win <p> <p> <strong> VISION <strong> Earths most dedicated organization to First Class Experience and Results <p> <p> Our Top Values are First Class Experience Obsessed Overcommunication and Integrity Click Here To learn about our leadership principles <p> <p> Chat Assassins currently consist of 130+ team members with clients worldwide such as USA Canada Australia England Japan and more We are a community of energetic innovative driven leaders and value relationships in search of like minded people to join us <p> <p> <p> <p> <strong> SEND YOUR CV AND APPLICATION TODAY BY <a href=httpschatassassinsbreezyhrp4f13e6904c2chighticketphoneclosersalessource=WorkingNomads target=blank> CLICKING HERE <a> <strong> <p> <p> Learn more about our clients amp company here <a href=httpchatassassinscom target=blank> Chatassassinscom <a> <p><p>
Member Support Specialist
Company: Transcarent
Location: USA
Posted Mar 08, 2024
<div class=contentintro><p><strong><span>Who we are<span><strong><span> <span><span> <span><p> <p><span>Transcarent is the One Place for health and care We cut through the complexity making it easy for people to access highquality affordable care With a personalized app tailored for each Member an ondemand care team and a connected ecosystem of highquality inperson care and virtual point solutions Transcarent eliminates the guesswork to confidently guide Members to the right level of care We take accountability for results offering atrisk pricing models and transparent impact reporting to align incentives towards measurably better experience better health and lower costs At Transcarent you will be part of a worldclass team supported by top tier investors like 7wireVentures and General Catalyst and founded by a missiondriven team committed to transforming the health and care experience for all We closed on our Series C funding in January 2022 raising our total funding to $298 million and enabling us to respond to the demand for our offering <span><span> <span><p> <p><span>Transcarent is committed to growing and empowering a diverse and inclusive community within our company We believe that a team with diverse lived experiences working together will strengthen our organization and our ability to deliver not just better but different experiences for our members <span><span> <span><p> <p><strong><span>We are looking for teammates to join us in building our company culture and Member experience who<span><strong><span> <span><span> <span><p> <ul style=> <li style=><span>Put people first and make decisions with the Members best interests in mind<span><span> <span><li> <li style=><span>Are active learners constantly looking to improve and grow<span><span> <span><li> <li style=><span>Are driven by our mission to measurably improve health and care each day<span><span> <span><li> <li style=><span>Bring the energy needed to transform health and care and move and adapt rapidly<span><span> <span><li> <li style=><span>Are laser focused on delivering results for Members and proactively problem solving to get there<span><span> <span><li> <ul><div><p><strong><span>About this role<span><strong><span> <span><p> <p><span>The Member Support Specialist reports to the Sr Manager of Member Support and is responsible for providing worldclass operations support to members and internal teams In this role you will contribute to excellent support metrics and provide feedback on areas of opportunity for relentless improvement Your work will be critical to delivering superior customer care to a rapidly growing member base<span><span> <span><p> <p><em><span><span><em><strong><em><span>This is a fulltime workfromhome role Working hours are 730am 430pm PT<span><em><strong><span> <span><p> <p><strong><span>What youll do<span><strong><p> <ul style=> <li style=><span>Deliver highquality frontline customer support to agreedupon service levels<span><span> <span><li> <li style=><span>Efficiently review customer contacts and provide actionable insights that drive process improvements to enhance customer experience and eliminate frictioncausing roadblocks <span><span> <span><li> <li style=><span>Be a subject matter expert on Transcarent products services policies processes and workflows both internally and externally <span><span> <span><li> <li style=><span>Partner with management on support improvements including process training and workflow gaps<span><span> <span><li> <li style=><span>Collaborate on dedicated customerfacing work with special projects as assigned by leadership <span><span> <span><li> <li style=><span>Create phenomenal member experiences to ensure retention by quickly and clearly addressing questions via chat phone and email<span><span> <span><li> <ul> <p><strong><span>What were looking for<span><strong><span> <span><p> <ul style=> <li style=><span>2+ years experience in customer support customer operations andor contact center operations<span><span> <span><li> <li style=><span>Impeccable customer service skills with a relentless desire to exceed expectations<span><span> <span><li> <li style=><span>Basic computer skills necessary MaciOS preferred <span><span> <span><li> <li style=><span>Experience with CRM tools Zendesk strongly preferred<span><span> <span><li> <li style=><span>Experience with Microsoft Suite Word and Excel preferred<span><span> <span><li> <li style=><span>Exceptional verbal and written communication skills<span><span> <span><li> <li style=><span>Strong attention to detail <span><span> <span><li> <li style=><span>Demonstrated ability to remain calm under pressure<span><span> <span><li> <li style=><span>Comfort giving and receiving direct feedback<span><span> <span><li> <li style=><span>Remote experience preferred<span><span> <span><li> <ul> <p><strong><span>Nice to have<span><strong><span> <span><p> <ul style=> <li style=><span>Experience producing or handing Medical Records<span><span> <span><li> <li style=><span>Experience managing escalation calls<span><span> <span><li> <li style=><span>Bilingual EnglishSpanish<span><span> <span><li> <ul> <div class=prichtextsection><strong>As a remote hourly position the pay for this role is<strong><div> <ul style=> <li style=>$2600$3000hour<li> <ul><div class=contentconclusion><p><strong><span>Total Rewards<span><strong><span> <span><p> <p><span>Individual compensation packages are based on a few different factors unique to each candidate including primary work location and an evaluation of a candidates skills experience market demands and internal equity <span><span> <span><p> <p><span>Salary is just one component of Transcarents total package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock options <span><span> <span><p> <p><span>Our benefits and perks programs include but are not limited to <span><span> <span><p> <ul style=> <li style=><span>Competitive medical dental and vision coverage <span><span> <span><li> <li style=><span>Competitive 401k Plan with a generous company match <span><span> <span><li> <li style=><span>Flexible Time OffPaid Time Off 12 paid holidays <span><span> <span><li> <li style=><span>Protection Plans including Life Insurance Disability Insurance and Supplemental Insurance<span><span> <span><li> <li style=><span>Mental Health and Wellness benefits <span><span> <span><li> <ul> <p><strong><span>Location<span><strong><span> <span><span> <span><p> <p><span>You must be authorized to work in the United States Depending on the position we may have a preference to a specific location but are generally open to remote work anywhere in the US <span><span> <span><p> <p><span>Transcarent is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees If you are a person with a disability and require assistance during the application process please dont hesitate to reach out <span><span> <span><p> <p><span>Research shows that candidates from underrepresented backgrounds often dont apply unless they meet 100 of the job criteria While we have worked to consolidate the minimum qualifications for each role we arent looking for someone who checks each box on a page were looking for active learners and people who care about disrupting the current health and care with their unique experiences<span><span> <span><p> <p><span> <span><p><div><img src=httpsremotivecomjobtrack1900183blankgifsource=publicapi alt=>