Software Engineer Jobs in Atlanta, GA
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Senior Customer Success Manager
Company: FinQuery
Location: Atlanta, GA
Posted Apr 22, 2024
<p><span>The Senior Customer Success Manager CSM role will own and deepen the client relationship with our top tier accounts be responsible for retention metrics such as NRR of their portfolio and proactively advise our clients on FinQuery as an expert During the customer onboarding process you will build relationships with your assigned customers remove roadblocks and work with them on strategy as they complete their journey through implementation with Professional Services Post golive you will own the relationship with the customer during their tenure with FinQuery to ensure that they are using FinQuery products well happily and eagerly to expand the relationship realizing tangible value from using FinQuery growing their usage with FinQuery and expanding our footprint<span><p> <p><b>What you will be doing<b> <p><ul><li><b>Client Onboarding <b>Work with sales and implementation teams to ensure a smooth transition from the presale state to the postsale customer success stage Expectations include but are not limited to joining kickoff calls keeping up to date with the progress of the implementation and scheduling a graduation call<li> <li><b>Relationship Management<b> Develop and maintain customer relationships at multiple levels of the organization building strong relationships with senior level executives throughout the customer lifecycle<li> <li><b>Proactive Communication and Documentation<b> Conduct regular proactive calls and account review meetings utilizing CRM to maintain an accurate record of discussion and action items<li> <li><b>Customer Retention <b>Oversee health metrics such as NPS and churn scores and take corrective action when necessary to mitigate churn risk as well as identifying and coaching team members on new methods of health monitoring and risk mitigation<li> <li><b>Revenue Growth <b>Assist management in developing and gaining adoption of revenue growth strategies leading by example to ensure a positive net revenue retention across the team portfolio<li> <li><b>Contract Negotiation and Renewals<b> Own customer renewal cycles end to end taking a streamlined and systemic approach for annual contract renewals with the aim of increasing revenue retention and expansion and mitigating revenue contraction while adhering to contractual and department requirements for initiating renewal discussions and ensuring all departmental guidelines for providing pricing and any other requirements are followed<li> <li><b>Customer Outcomes <b>Work with the customer to build individualized Success Plans establishing critical goals desired business outcomes or other key performance indicators and aid the customer in achieving long and shortterm goals<li> <li><b>Deescalation<b> Manage customer complaints and utilize internal resources where appropriate to resolve issues as well as act as an additional escalation resource for CS team members<li> <li><b>Customer Feedback<b> Represent the voice of the customer to inform product roadmaps by collecting analyzing and disseminating customer feedback and product requirements to system improvements<li> <li><b>Data Analysis<b> Utilize customer data and metrics to make informed decisions and provide valuable insights at an executive level to positively influence key decision makers<li> <li><b>Advocate Identification<b> Identify opportunities for customers to become advocates such as testimonials and case studies<li> <ul><p><b>What experience and skills we need you to have<b> <p><ul><li>4year degree or equivalent experience<li> <li>5+ years customer success or account management experience in SaaS or software company<li> <li>Experience in creating success plans and utilizing data to identify the health of a customer<li> <li>Strong written and verbal communication skills with a passion for delivering an excellent customer experience<li> <li>Strong organizational skills and excellent attention to detail<li> <li>Demonstrated ability to build and maintain relationships with customers <li> <li>Professional presence with ability to listen to understand and present to customers<li> <li>Ability to understand customers business needs and how those connect back to product value<li> <li>Skilled in developing and implementing contract strategies to align with business objectives and owning negotiations during renewal discussions with the customer<li> <li>Ability to recognize upsell and expansion opportunities when speaking to customers <li> <li>Experience mentoring and training team members<li> <li>Advanced knowledge working in GSuite Salesforce andor Churnzero <li> <p><br ><p> <ul><p><b>Benefits<b> <p><ul><li>Flexible PTO including 11 holidays and your birthday off <li> <li>401k plan with employer matching <li> <li>Great health benefits with multiple plan option <li> <li>Option to choose between in office fully remote or a hybrid work environment for all employees<li> <li>Sabbatical program 4 weeks after 5 years of service<li> <li>Casual dress environment when in office<li> <li>Catered lunches every Tuesday and Thursday<li> <li>Company events each quarter<li> <li>Signing stipend for a workfromhome setup<li> <li>Free gym membership at our office<li> <li>Annual employee development program stipend of $2000 for each employee <li> <li>Flexible parental leave with 10 weeks paid leave for ALL new parents<li> <li>Fertilityadoption assistance <li> <li>Annual tutoring stipend for your children<li> <li>Mentorship program available immediately <li> <li>Regular team outings<li> <li>Advancement opportunities based on results not politics<li> <li>Culture that emphasizes inclusiveness driven by our REDI Committee<li> <ul><p> <p><p><b>About Us<b><p> <p>FinQuery is an innovative contract amp spend intelligence company whose solutions are used by over 7000 organizations worldwide What sets us apart is that were the only provider offering complete visibility into an organizations largest areas of spend leases software subscriptions and other financial contracts all in one platform<p> <p><br ><p> <p>Our platform provides our customers with unprecedented insight that drives informed decisions on their largest areas of spend and allows organizations to solve problems that matter for their business<p> <p><br ><p> <p>FinQuery is an equal opportunity employer to all persons free from restrictions and prejudice based upon race color creed religion sex domestic relationship status parental status family status sexual orientation national origin gender identity age and disability status FinQuery maintains a drugfree workplace<p> <p><br ><p> <p><p>
Senior SAN Storage Engineer
Company: Norfolk Southern Corporation
Location: Atlanta, GA
Posted Apr 23, 2024
<p>Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years We are a customercentric operationsdriven team dedicated to advancing safety serving communities and driving innovation for tomorrows rail As part of Norfolk Southern youll join a collaborative team where there are opportunities for growth across the organization We are building a culture where everyone can thrive by owning and driving exceptional results being humble and leading with trust serving our customers with excellence and collaborating and coaching to win <p> <p><strong><b>Job Description<b><strong> <p> <p>Norfolk Southern Corporation is currently seeking a Senior SAN Storage Engineer is responsible for the installation maintenance administration and support of all SAN solutions including Powermax SRDFA and Metro Infinidat block NAS and Metro NetApp NAS Metro Cluster Block and Object storage and Commvault data protection solutions for the enterprise Offering significant visibility and the chance for impactful contributions within the organization There are many opportunities for professional growth learning and developing your crossplatform skills in a diverse technological ecosystem at Norfolk Southern <p> <p><strong><b>Responsibilities<b><strong> Design implement operate and maintain enterprise storage solutions Manage a highly resilient enterprise network attached storage solutions Support internal private S3 cloud technologies Support data protection for Filesystem transactional database SQL Oracle and DB2 BigData SAP and Virtual environments VMwareNutanix Produce and maintain HLD amp LLD documentation for StorageDataProtection environment Provide oncall support for enterprise storage and dataprotection solutions Apply understanding of storage performance analysis high availability resilience and business continuity Implement enterprise storage for databases Demonstrate knowledge of networking virtualization and operating systems storage interoperability Utilize verbal and written communication skills for clear and effective interaction with team members and stakeholders Able to work independently with minimal supervision and as part of a team Handle stressful situations and maintain composure under pressure <p> <p><b>Skills Required <b> 10+ years supporting enterprise storage and dataprotection environments Experience with SAN storage technology such as Dell EMC NetAppNASBlock and Infinidat Storage replication Dell SRDF Infinidat NetApp SnapmirrorSnapvault SAN technologies from BrocadeCisco including storage routing and virtual fabrics Scripting and REST API Perl Python or other automation solutions <p> <p><b>Skills Preferred<b> Bachelors degree in computer science Computer Information Systems Business Management Information Systems or Engineering S3 cloud and hybrid cloud storage Experience with monitoring tools such as Cloud Insights Splunk storage integration SolarWinds storage or others Experience with IP storage networking Solid understanding of VMware amp Nutanix storage Experience implementing NVMe storage solutions in an enterprise environment Experience with HyperConverged solutions ITIL Foundation or certifications <p> <p><strong><b>Work Conditions<b><strong> <p> <p>Environment Office Remote ideal candidate must be based or relocated within 60 miles Atlanta <p> <p>Shift Work No <p> <p>OnCall Yes <p> <p>Weekend Work No <p> <p><b>Company Overview<b> <p> <p>Since 1827 Norfolk Southern Corporation NYSE NSC and its predecessor companies have safely moved the goods and materials that drive the US economy Today it operates a customercentric and operationsdriven freight transportation network Committed to furthering sustainability Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail Its dedicated team members deliver more than 7 million carloads annually from agriculture to consumer goods and is the largest rail shipper of auto products and metals in North America Norfolk Southern also has the most extensive intermodal network in the eastern US serving a majority of the countrys population and manufacturing base with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes Learn more by visiting wwwNorfolkSoutherncom <p> <p>At Norfolk Southern we believe in celebrating our individuality By leveraging the unique backgrounds and viewpoints of our employees we can create a culture of innovation respect and inclusion We know that employees thrive in a workplace where differing viewpoints ideas and experiences are freely shared and valued As such we encourage all employees to contribute their distinctive skills and capabilities to our organization <p> <p><b>Equal employment opportunities are available to all applicants regardless of race color religion age sex national origin disability status genetic information veteran status sexual orientation and gender identity Together we power progress<b><p>
Software Architect
Company: GalaxE.Solutions
Location: Atlanta, GA
Posted Apr 22, 2024
GalaxE.Solutions is seeking a senior Go developer with 8+ years of architecture experience and 3+ years of Go software development experience. The role involves developing scalable and maintainable Go application framework components, translating software requirements into high-performance software, and working on interesting and difficult problems. The ideal candidate should have hands-on experience with GO CPU and memory profiling tools, GO's dependency management framework, and common GO packages and frameworks such as Gorilla-Mux, Gorm, Go Kit, and gRPC. A strong understanding of building RESTful API fundamentals and Postgres experience is mandatory. Experience in the Financial industry is highly preferred. GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world.
Golang Developer
Company: GalaxE.Solutions
Location: Atlanta, GA
Posted Apr 23, 2024
GalaxE.Solutions is seeking a software developer with 7+ years of experience, 3+ years in Go, and expertise in concurrency, profiling tools, and common Go packages. The role involves developing scalable, maintainable Go application components, translating software requirements into high-performance software, and working on complex problems. The developer will also create services interacting with RDBMS and Messaging systems, develop quality tests, and contribute to application architecture and design. GalaxE values diversity, inclusion, and innovation, offering opportunities to work with cutting-edge technologies and transform business solutions. The role requires on-site work and the ability to lift up to 15 lbs.
Technical Success Manager
Company: JFrog
Location: Atlanta, GA
Posted Apr 22, 2024
JFrog is seeking a Technical Customer Success Manager for the Americas team. The role involves overseeing customer adoption of JFrog's products, working with internal teams to formulate success plans, and maintaining a deep understanding of the product and roadmap. The ideal candidate should have customer-facing experience, excellent analytical and problem-solving skills, and a strong understanding of enterprise software. JFrog offers a competitive compensation package, including a base salary, equity, comprehensive benefits, and potential bonuses.
Financial Analyst
Company: Trella Health
Location: Atlanta, GA
Posted Apr 22, 2024
Trella Health, a rapidly growing healthcare company, is seeking a Financial Analyst to join their Finance & Accounting team. The role involves analyzing business and financial data, preparing budgets and forecasts, and creating processes to measure product profitability. The ideal candidate should have a Bachelor's Degree in Finance, Accounting, or Statistics, 2-4 years of professional experience as a financial analyst, and strong analytical skills with proficiency in Microsoft Excel and Salesforce. Trella Health offers a collaborative culture, competitive benefits, and opportunities for growth.
Insurance Agent (Bilingual - Spanish)
Company: Fluent, Inc.
Location: Atlanta, GA
Posted Apr 22, 2024
Fluent, Inc is a leader in customer acquisition, looking for agents to support their growing client base. The company offers competitive compensation, career growth opportunities, and a fun work environment.
Software Engineer III
Company: LexisNexis Risk Solutions
Location: Atlanta, GA
Posted Apr 23, 2024
<p><b> JOB DESCRIPTION <b> <p> <ul><li>Innovate process improvements that enable efficient delivery and maintenance with consistent direction Research available tools and lead or participate in initiatives to identify and implement those that will costeffectively enhance testing capabilities and product quality Identify areas for cooperation with other teams to improve overall quality and with peers or others implement initiatives improving testing capability and efficiency Configure maintain andor administer testing tools or environments Develop and execute automated and performance testing for assigned projects to successfully and consistently enable delivery of highquality software products and services on time on budget and to specification Interact with Product Management Project Management Engineering and Operations teams to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business Plan and execute automated and performance tests working with QATesting staff project managers technical leads and subject matter experts Report issues and results researching and identifying root causes as appropriate documenting accordingly Ensure that testing addresses requirements as agreed with other stakeholders Research available tools and participate in initiatives to implement those that will costeffectively enhance testing capabilities and product quality Identify opportunities to apply existing automation or other tools to meet testing needs Research and identify root causes of performance issues in partnership with architects developers and network and system engineers Maintain awareness of the state of the industry and evaluate emerging trends developments that may benefit the organization Conduct project reviews ensuring review criteria are defined and implementing procedures for ensuring quality control of project deliverables Cooperate in the enhancement of the methodologies employed for test planning and execution defect tracking and metric and status reporting Lead or participate in continuous improvement initiatives and implementation of best practices Maintain framework for record retention in order to support internal and external IT audits Work across teams to enhance quality assurancetesting and help to developexecute performance and automation testing throughout the business as appropriate Identify areas for improvement and with leadership peers or others implement initiatives improving overall capability and efficiency Ensure results of root cause analyses are addressed Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business Perform other duties as needed<li> <ul><p><b> REQUIREMENTS <b> <p> <ul><li>Masters or foreign equivalent degree in Engineering Computer Science Data Science or a related field required<li> <li>2 years of experience in job offered or related occupations required<li> <ul><ul><li>Also required is 2 years of experience Writing and designing ECL Enterprise Control Language in HPCC big data processing platform Creatingmaintaining Kibana dashboard and visualizations Using AWS based Cloud technology Operating in various development environments Agile Waterfall etc while collaborating with key stakeholders Using development languages including but not limited to Java CC++ XML SQL Windows Python UNIX AWS and Azure ECL Using MYSQL to write complex queries using different joints sub queries and nested queries and finetune longrunning queries for efficient data retrieval Using Microservice architecture to break down monolith applications into smaller independent parts with each part having its own responsibility Using Object Oriented concepts to design services and interfaces Working in testdriven development Writing and reviewing portions of detailed specifications for the development of complex system components and Interfacing competently with other technical personnel or team members to finalize requirements<li> <li>Employee reports to LexisNexis Risk Solutions Inc office in Alpharetta GA but may telecommute from any location within the US<li> <li>Experience can be concurrent<li> <ul><p>LIDNI <p> <p>INDDNS <p> <p>ICT<p>
HR Office Administrator
Company: Points North
Location: Atlanta, GA
Posted Apr 22, 2024
<p><span><span><span><span><b>Job Title <b>HR Office Admin<b> <b><span><span><span><span><br ><span><span><span><span><b>Reports To <b>Director of Human Resources<span><span><span><span><br ><span><span><span><span><b>Payroll Status <b>NonExempt<span><span><span><span><br ><span><span><span><span><b>Department <b>Human Resources<span><span><span><span><br ><span><span><span><span><b>Location <b>Duluth MN Once a month visits to MPLS office at a minimum<span><span><span><span><br ><span><span><span><span><b>Hours <b>Full Time<span><span><span><span><br ><span><span><span><span><span><b><span>Position Summary<span><b><span><span><span><span><span><br ><span><span><span><span><span><span>Points North the leading software company in the compliance and reporting space is seeking an HR Office Admin to join its growing team This role <span><span>is responsible for supporting the daytoday activities of the Human Resources department They handle tasks related to personnel records data management policy creation and recruitment assistance This role is responsible for the office management of our two office locations in Duluth and Minneapolis This role must be detail orientated proactive and organized <span><span>The right candidate will be able to demonstrate how their past success will transfer to Points North and how they will thrive in a growing agile and fast paced environment<span><span><span><span><span><span><br ><span><span><span><span><span><b><span>Key Responsibilities <span><b><span><span><span><span><span> <p><ul><li><span><span><span>Maintain facilities management including space planningdesign vendor contracts and relations and facilitation of all office functions and services<span><span><span><li> <li><span><span><span>Manage both office locations proactively to ensure effective office spaces<span><span><span><li> <li><span><span><span>Act as primary liaison between the company staff and office building management providing information answering questions and responding to requests<span><span><span><li> <li><span><span><span>Oversee and achieve organizational goals while maintaining an efficient productive and positively cultured office and employee experience<span><span><span><li> <li><span><span><span>Act as a first response to in office IT issues by troubleshooting and rising issues to the IT Manager<span><span><span><li> <li><span><span><span>Review mail and faxes and distribute to appropriate parties<span><span><span><li> <li><span><span><span>Ship collateral to marketing events<span><span><span><li> <li><span><span><span>Assist IT with setting up new hire laptops <span><span><span><li> <li><span><span><span>Maintain personnel records with correct and updated information<span><span><span><li> <li><span><span><span>Update internal databases with employee information<span><span><span><li> <li><span><span><span>Assist in updating company policies and procedures<span><span><span><li> <li><span><span><span>Publish and remove job advertisements<span><span><span><li> <li><span><span><span>Schedule job interviews and contact candidates as needed<span><span><span><li> <li><span><span><span>Prepare reports and presentations on HRrelated metrics<span><span><span><li> <li><span><span><span>Develop training and onboarding material<span><span><span><li> <li><span><span><span>Conducts first round interviews<span><span><span><li> <li><span><span><span>Conducts new hire onboarding<span><span><span><li> <li><span><span><span>Order and distribute parking passes<span><span><span><li> <li><span><span><span>Test phone system printer and fax machine to ensure in working order<span><span><span><li> <li><span><span><span>Manage security log filing with Points North visitors<span><span><span><li> <li><span><span><span>Act as primary liaison for booking travel for airfare and lodging for employees to ensure compliance with company travel policy<span><span><span><li> <li><span><span><span>Support management with quarterly team meetings coordinating space equipment and meals<span><span><span><li> <li><span><span><span>Properly track costs associated with the Office Admin procurement policy and other approved purchases<span><span><span><li> <ul><p><span><span><span><span><span><b><span>Education and Experience<span><b><span><span><span><span><span> <p><ul><li><span><span><span><span><span><span>Bachelors degree preferred in Business Administration or Human Resources Management<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Previous experience in Human Resources Office Management andor Recruiting<span><span><span><span><span><span><li> <ul><p><br ><span><span><span><span><b><span>Required Skills<span><b><span><span><span><span> <p><ul><li><span><span><span><span><span><span>Ability to work independently and proactively<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Advanced communication interpersonal and organizational skills<span><span><span><span><span><span><li> <li><span><span><span><span><span><span>Ability to balance multiple projects and prioritize effectively<span><span><span><span><span><span><li> <li><span><span><span><span><span>Detailoriented and ability to handle multiple top priorities<span><span><span><span><span><li> <ul>
Chief Information Security Officer
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 23, 2024
PagerDuty is seeking a Chief Information Security Officer (CISO) to lead their security organization. The CISO will be responsible for product security operations, securing technology and products, and supporting various corporate teams. The role requires a strong technical background, excellent communication skills, and experience in developing and maintaining information security and compliance programs. The CISO will work closely with multiple departments to manage risks and mitigate vulnerabilities. The ideal candidate should have led security organizations in high-growth public SaaS companies, have current security certifications, and possess experience in securing cloud environments and high-velocity workflows.
Systems Administrator l (Hybrid)
Company: 1Path
Location: Atlanta, GA
Posted Apr 23, 2024
<div> <p>Our company foundation is built on <strong>Integrity<strong> <strong>Excellence<strong> <strong>Accountability<strong> and <strong>Teamwork<strong> These four core values support our vision and shape our culture We use these values to determine success within every facet of our business At 1Path we want our employees to have a fulfilling career We continue to show our commitment to this by offering competitive benefits compensation and development opportunities<p> <div> <p><strong><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS>About 1Path<br ><span><strong><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS>1Path is a true endtoend IT provider As a trusted IT provider for over 15 years 1Path is the single source for comprehensive technology support for our clients from the designbuild stage through 24x7 monitoring and account management We provide a variety of services from Outsourced Managed Services Cyber Security Cloud Solutions Workplace Technologies to Project Management <span><span dataccpprops=> <span><p> <p><span lang=ENUS datacontrast=none xmllang=ENUS xmllang=ENUS>Our company foundation is built on Integrity Excellence Accountability and Teamwork These four core values support our vision and shape our culture We live by them every day measure our success and continually grow At 1Path we want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits compensation and development opportunities If you want to be an integral part of a rapidly growing cuttingedge technology company with huge growth potential 1Path is the one choice for you<span><span dataccpprops=> <span><p> <div> <p><strong><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS>About the Role<br ><span><strong><p> <p>As a member of our MACD team responsible for Add Change Delete operations you would be responsible for configuring workstations provisioning user accounts and executing various tasks crucial to our daytoday operations Your responsibilities would include providing recurring and ad hoc support to clients and meticulously maintaining documentation for reference Adhering to 1Path processes and standards is essential as you handle System Administration duties across a diverse clientele Your role would involve basic Active Directory Administration tasks such as user account management and password resets alongside critical workstation deployment responsibilities like user creation data migration and software installation Additionally your commitment to learning and implementing data privacy practices as well as following established policies and procedures would be vital Effectively managing and updating IT support tickets within our ticketing system documenting problem symptoms and resolutions and ensuring followup with endusers will be key to providing exceptional support Your ownership of tracking ticket statuses including those escalated to higherlevel support through resolution underscores your dedication to delivering topnotch service <br ><span dataccpprops=> <strong>THIS IS A HYBRID POSIITON BASED IN ATLANTA<strong><span><p> <div> <div> <p><span dataccpprops=> <span><strong>Role amp Responsibilities<strong><p> <ul><li>Support clients on a recurring andor ad hoc basis<br ><li> <li>Install andor upgrade Microsoft Operating Systems<br ><li> <li>Create and maintain clear and concise documentation<br ><li> <li>Adherence to 1Path processes and standards<br ><li> <li>Perform Helpdesk and System Administration duties for a wide range of customers<br ><li> <li>Basic Active Directory Administration including user account management password resets assigning users to groups<br ><li> <li>Perform basic tasks regarding workstation deployment to include but not limited to user creation data migration and software installation<br ><li> <li>Learn and adhere to applicable data privacy practices and follow SOC 2ITSM policies amp procedures<br ><li> <li>Enter manage and update IT support tickets within our ticketing system<br ><li> <li>Record the problem symptoms provide and document resolution for hardware and software helpdesk requests and support root cause analysis<br ><li> <li>Ownership to track status of all tickets including those elevated to higher level support through resolution with followup with enduser<li> <ul><div> <div> <p> <p> <div> <div> <p> <p> <div> <div> <p> <p> <div> <p><span dataccpprops=> <span><strong><span lang=ENUS datacontrast=auto xmllang=ENUS xmllang=ENUS>Soft Skill Requirements<span> <strong><p> <ul><li>Technology related bachelors or associate degree<li> <li>2 years or more experience providing enduser support and infrastructure systems management<li> <li>Proficiency with Microsoft Windows 1011 Office Suite and Office365<li> <li>Excellent verbal amp written communication skills<li> <li>Strong interpersonal skills and ability to work well with others<li> <li>Strong analytical evaluative and problemsolving abilities with ability to multitask<li> <li>Demonstrate an Understanding of Group Policy<li> <li>Ability to learn and willingness to take on more complex tasks<li> <li>Organization skills are a must as you will have to handle multiple tickets at once<li> <li>Ability to accept and follow guidancementoring<li> <li>Ability to complete assigned tasks with limited supervision<li> <li>Good customer and people skills with ability to effectively work through a variety of methods including email Microsoft Teams telephone and face to face<li> <li>Ability to clearly relay technical data to nontechnical individuals<li> <li>Knowledge of Basic DaytoDay Security Best Practices ie Password sharing<li> <li>Detail oriented with good followup and followthrough Education amp Soft Skills<li> <ul><div> <div> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p><strong>What We Offer<strong><p> <ul><li><span datacontrast=auto><span dataccpchar=>Base salary estimated range between $55000 to $65000 annually The final base salary offer will be determined after reviewing relevant factors including but not limited to skill sets and relevant experience <span><span><li> <li><span datacontrast=auto><span dataccpchar=>Comprehensive health benefits including medical dental vision life insurance disability and Employee Assistance Program <span><span><li> <li><span datacontrast=auto><span dataccpchar=>401K with Company Match<span dataccpchar=> <span><span><span dataccpprops=> <span><span><li> <li><span datacontrast=auto><span dataccpchar=>15 Paid Holidays Per Year + 5 Floating Holidays<span><span><li> <li><span datacontrast=auto><span dataccpchar=>Access to Telemedicine Services<span><span dataccpprops=> <span><span><li> <li><span datacontrast=auto><span dataccpchar=>Voluntary Benefits Accidental Injury Critical Illness Hospital Indemnity Pet Insurance HomeAuto Insurance<span dataccpchar=> <span><span><span dataccpprops=> <span><span><li> <li><span dataccpchar=><span datacontrast=auto>Career Coaching through Learning amp Development Manager<span><span dataccpchar=> <span><span><span dataccpprops=> <span><li> <li><span dataccpprops=>Paid Parental Leave Program<span><li> <ul><p><strong>Please Note 1Path is currently unable to support visa sponsorship for those living in the United States and working under an H1B visa<strong><p> <p>1Path provides equal employment opportunity EEO to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex pregnancy sexual orientation gender identity andor expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local law In addition 1Path will provide reasonable accommodations for qualified individuals with disabilities<p>
Accounts Receivable Specialist
Company: Points North
Location: Atlanta, GA
Posted Apr 22, 2024
<p>Job Title Accounts Receivable Specialist<p> <p>Reports To COO<p> <p>Payroll Status NonExempt<p> <p>Department Finance<p> <p>Location Hybrid | Duluth MN<p> <p>Hours FullTime<p> <p>Position Summary<p> <p>Points North the leading software company in the compliance and reporting space is seeking an Accounts Receivable Specialist The Accounts Receivable Specialist will manage customer cancellation and refund requests issue invoices post payments to accounts assist with collections on pastdue accounts and reconcile billing discrepancies You will verify billing information for new customers and place holds on services for existing customers if their information is out of date You will also assist the Accounts Receivable Manager with monthend responsibilities related to accounts receivable and other customerrelated activities<p> <p>Key Responsibilities<p> <ul><li>Manage the entire order to cash process including customer renewals<li> <li>Manage cancellation and refund requests<li> <li>Manage the accounting email inbox<li> <li>Maintain customer master data<li> <li>Process and post customer payments<li> <li>Respond to customer inquiries<li> <li>Reconcile billing issues<li> <li>Miscellaneous finance support duties<li> <ul><p>Education and Experience<p> <ul><li>Basic accounting experience<li> <li>Associates degree in related field preferred<li> <li>Billing experience 12 years preferred<li> <li>Accounting and billing software experience<li> <ul><p>Required Skills<p> <ul><li>Organized attention to detail and help maintain accurate company records<li> <li>Customer service skills<li> <li>Ability to adapt to change<li> <li>Process improvement mindset<li> <ul>