Strategic Partner Ecosystem Jobs in Atlanta, GA
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Workday Reporting & Analytics Architect, Associate
Company: BlackRock
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b>About this role<b> <p> <p><b>Overview <b> <p> <p>The Data Solutions and Reporting function within BlackRock People Analytics supports the global HR community and other collaborators across BlackRock for all data related to the employee life cycle <p> <p>We are looking for a <b>Reporting amp Analytics Architect<b> to join the ongoing transformation of HR reporting partnering with colleagues across HR to understand and define the intended use of people data including metrics and definitions access to reporting and related tools as well as the approach to enabling leaders within and beyond HR to enable data driven decisions <p> <p>The Architect is responsible for building and maintaining the Workday reporting infrastructure and creating scalable data models for solutions that enable insights and decision making <p> <p><strong><b>Responsibilities <b><strong> <p> <ul><li>Support a team that provides data solutions reports and dashboards by understanding multifunctional needs and usage across functions including Compensation HR Business Partners Talent Management HR Operations Diversity Equity and Inclusion DEI and Recruiting<li> <li>Work closely with HR Leadership to ensure accurate and timely access to data reports and tools in support of data driven decisions in partnership with business leaders and Talent Insights<li> <li>Determine optimal solutions for delivering data in Workday via data models using Workday Prism Analytics and Adaptive<li> <li>Partner closely with collaborators inside and outside of HR eg Finance to understand complex reporting requirements and create complex custom reports matrix composite advanced etc<li> <li>Collaborate with internal clients to incorporate testing and feedback into the development lifecycle partner with clients postproduction to ensure continued adoption of delivered solutions<li> <li>Keep up to date with Workday updates and plan for changes per future releases<li> <li>Develop tactical and longterm data models that are scalable and adaptable to evolving HR changes<li> <li>Implement risk and controls into all solutions demonstrate solid understanding of data privacy and BlackRock data security requirements<li> <li>Manage integrations between Workday Prism Workday Adaptive and external data sources that are brought into Workday Prism<li> <ul><p>This role will require strong relationships with colleagues across HR Platforms amp Infrastructure Operations Business Partners Talent Compensation as well as across BlackRock Corporate functions including Finance Risk Compliance Legal etc to identify prioritize design execute and drive adoption of selfservice analytics tools and building organizational capabilities in driving databased decisions <p> <p>Success will be achieved through supporting a team that provides partnership to the global HR function Beyond your immediate team and colleagues you will have the opportunity to influence a geographically diverse team consisting of a broad range of HR colleagues with varying data capabilities We will look to you to counsel this distributed team on how to lead and apply data to drive decisions <p> <p><strong><b>Qualifications <b><strong> <p> <ul><li>3+ years of relevant experience building and delivering impactful HR Data Reporting and Dashboard solutions<li> <li>2+ years of using Workday Prism Analytics<li> <li>Ability to manage work with the utmost level of confidentiality and discretion<li> <li>Advanced knowledge of Workday Reporting and Dashboarding<li> <li>Solid data visualization and storytelling skills to effectively communicate insights and influence decisions<li> <li>Business sense accuracy and attention to detail<li> <li>Adaptable logical and capable of flexing solutions to changing demands<li> <li>Strong problemsolving skills including the ability to effectively address any issue in collaboration with others as appropriate ability to proactively anticipate problems and opportunities and confidence to use initiative to pursue solutions<li> <li>Ability to think about endtoend processes especially the user experience to deliver on business as well as technical outcomes<li> <li>Strong verbal and written communication skills<li> <ul><p><b>Our benefits<b> <p> <p>To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off FTO so you can relax recharge and be there for the people you care about <p> <p><b>Our hybrid work model<b> <p> <p>BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week Some business groups may require more time in the office due to their roles and responsibilities We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock <p> <p><b>About BlackRock<b> <p> <p>At BlackRock we are all connected by one mission to help more and more people experience financial wellbeing Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses Their investments also help to strengthen the global economy support businesses small and large finance infrastructure projects that connect and power cities and facilitate innovations that drive progress <p> <p>This mission would not be possible without our smartest investment the one we make in our employees Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive <p> <p>For additional information on BlackRock please visit blackrock | Twitter blackrock | LinkedIn wwwlinkedincomcompanyblackrock <p> <p>BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer We evaluate qualified applicants without regard to race color national origin religion sex sexual orientation gender identity disability protected veteran status and other statuses protected by law <p> <p>BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law<p>
Engineering Operations Manager 2
Company: Computacenter
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b>About the role<b> <p> <p>As the Operations Manager 2 you will manage the Integration Center Technical Engineering function You will manage and oversee the technical operations of the engineering teams You will be responsible for people management PampL coaching and performance reviews and liaising with the sales team <p> <p><b>What youll do<b> <p> <ul><li>Embrace and support Computacenters mission and core values<li> <li>Ensure the engineering team operates at peak efficiency by supervising organizing directing and training employees and establishing monitoring and managing operation goals<li> <li>Train and manage a team to solve daytoday operational issues and reach short and longterm performance goals<li> <li>Oversee daily operations <li> <li>Review and prepare processes procedures and action plans while ensuring productivity quality and customer service standards are met<li> <li>Maintain a safe and healthy work environment by establishing following and enforcing standards and procedures and complying with legal regulations<li> <li>Ensure Issues that cannot be resolved are escalated to management promptly<li> <li>Provide excellent customer service and ensure customer satisfaction<li> <li>Continually assess resource requirements<li> <li>Maximizing opportunities to develop the service and reduce costs<li> <li>Accountable for own PampL and understanding how this contributes to the overall department PampL<li> <li>Customer interaction through Managers attending review meetings with Managers and Customers where relevant<li> <li>Strong presentation skills<li> <li>Drive Continual Improvement plans<li> <li>The support of service integration new business activities projects or the expansion of services support Contracted Services through contract renewals<li> <li>Actively managing Service Quality and ensuring service excellence ethos promoted<li> <li>Supporting GSD Objectives and Strategy<li> <li>The standardization of processes and procedures<li> <li>Contributing to the GSD ISO obligations if applicable<li> <li>SLA KPI OPI achievement<li> <li>Effectively escalates issues and opportunities<li> <li>Conduct employee training one on one management and coaching performance reviews coaching and counselling for direct reports<li> <li>Partners with business leaders to deliver human resources services that support company objectives and that are consistent with Winning Together values<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors degree or equivalent experience<li> <li>5+ years of management experience in Technical Operations<li> <li>Legally eligible to work in the United States<li> <li>Experience using an ERP system with MRP amp MPS capabilities<li> <li>Proven track record of work experience in a challenging commercial environment<li> <li>Proven commercial acumen<li> <li>Good working knowledge of relevant functional systems<li> <li>Experience in dealing with and influencing multitier management<li> <li>Experience of developing best practice policies and procedures for functional area<li> <li>People Management experienceTraining<li> <li>Managing a result orientated operation<li> <li>Able to meet the physical requirements of the usual and customary methods of performing the job functions including a variety of standing sitting and walking throughout the day significant stooping kneeling crouching andor crawling repeated twisting at the torso while lifting and pulling inventory from shelves regular lifting of up to 50 pounds<li> <li>Effective team building skills<li> <li>Excellent listening skills<li> <li>Strong analytical skills<li> <li>Exceptional verbal and written communication skills<li> <li>Ability to create and implement effective processes amp procedures<li> <li>Strong Microsoft Office skills highly proficient in Excel eg Excel formulas Vlookups pivot tables and has skill in preparing tables graphs and charts<li> <li>Must possess strong results and goaldeadlineoriented work ethic and a high attention to detail<li> <li>Excellent organizational skills with the ability to develop and bring to completion multiple assignments concurrently<li> <ul><p><b>What you can expect<b> <p> <p>Theres so much more to enjoy about being at Computacenter than just having a rewarding career In addition to offering competitive compensation plans and longterm career opportunities we provide an attractive mix of benefit plans to contribute to your good health future financial security and peace of mind <p> <p><b>About us<b> <p> <p>Computacenter is a leading independent technology partner trusted by large corporate and public sector organizations We help our worldrenowned customers to source transform and manage their IT infrastructure to deliver digital transformation enabling users and their business Were a public company quoted on the London FTSE 250 CCCL and employ over 20000 people worldwide In the US we support some of the countrys bestknown businesses with regional hubs in San Francisco and Irvine CA Norcross GA Plano TX and New York City and Integration Centers in Silicon Valley and Atlanta wwwcomputacentercomus<p>
Digital Card Support Specialist
Company: Ameris Bank
Location: Atlanta, GA
Posted Mar 14, 2024
<p>Ameris Bank is a purposedriven company dedicated to bringing financial peace of mind to communities one person at a time Whether a customer wants to grow their business buy a home or feel confident in their retirement plan they have a partner in Ameris Bank We serve customers in our locations across the Southeast MidAtlantic and nationwide through our extensive digital offerings and mobile app <p> <p>Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity At Ameris youll find teammates who are inclusive collaborative problemsolvers who go the extra mile to support one another and to meet every customers needs <strong>When teammates are empowered and bring their diverse perspectives to the table we create the best possible outcomes for our customers<strong> At Ameris we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate <p> <p>Responsible for receiving processing and tracking debit card disputes Other duties as assigned <p> <p><strong>Essential Functions Duties and Responsibilities<strong> <p> <p> Process and all debit card and Zelle disputes within the Reg E guidelines <p> <p> Processes chargebacks and exceptions on debit card disputes <p> <p> Fraud monitoring <p> <p> Make daily general ledger entries reconcile and balance reports <p> <p> Receive research and respond to all debit card and related emails <p> <p> Regularly communicates with external and internal clients <p> <p> Daily processes the FIER Report <p> <p> Review research and process all fraud notifications received from fraud service provider <p> <p> Follow steps to block debit cards that have fraudulent transactions <p> <p> Process and complete all debit card maintenance requests <p> <p> Ensure that all relevant reporting record keeping and record retention are following the banks retention schedule <p> <p> Process the Mass Exchange Report to verify that merchants refund is credited back to customer <p> <p> Process the NonPost report to post credit or debit transactions to a customers account <p> <p> Process POS ATM ACH HELOC and Zelle disputes within compliance of Regulation E and Nacha Guidelines <p> <p> Order plasticscard stock for branch issuance of EMV Chip Debit Cards <p> <p> Create service tickets to vendor FIS via Client Portal <p> <p> Process month end volume reports <p> <p><strong>Required Knowledge Skills and Competencies<strong> <p> <p> Detail oriented with ability to handle multiple tasks simultaneously <p> <p> Strong organizational and analytical skills <p> <p> Strong oral and written communication skills <p> <p> Intermediate computer proficiency <p> <p> Intermediate proficiency in Microsoft Office Suite Products <p> <p> Able to research and investigate transactions for commonality in a timely manner <p> <p><strong>Industry and Work Experience<strong> <p> <p> Minimum of 5 years banking experience preferred <p> <p> Minimum of 2 years of debit card environment required <p> <p> Knowledge and experience in banking andor card payments required <p> <p><strong>Academic<strong> <p> <p> High school diploma or GED required <p> <p> Associate degree preferred or equivalent work experience required <p> <p><strong>Benefits Available to Employees<strong> <p> <p>Ameris Bank provides a comprehensive employee benefit package to all eligible employees <p> <ul><li>Medical Dental and Vision Insurance <ul><li>Ameris Bank absorbs a major portion of the cost of healthcare You become eligible for coverage on the first of the month following 30 days of employment<li> <ul><li> <li>Life Insurance provided at no additional cost to employees<li> <li>Accidental Death amp Dismemberment Coverage<li> <li>LongTerm Disability Coverage<li> <li>Paid Sick and Vacation Leave<li> <li>11 Holidays<li> <li>VolunteerService Day<li> <li>Employee Stock Purchase Plan<li> <li>401k Retirement Plan<li> <li>Ameris Bank matches 50 of your first 8 of contributions to the plan<li> <li>Flexible Spending Accounts<li> <li>Health Savings Account<li> <li>Health Reimbursement Arrangement<li> <li>Supplemental Life amp Other Insurance Plans<li> <li>Identity Theft Protection<li> <li>Pet Insurance<li> <li>Legal Insurance<li> <li>Employee Assistance Program<li> <li>Employee Advocacy Program <li> <li>Tickets at Work Entertainment discounts for Ameris Bank Employees<li> <li>Wellness Discounts for Medical Premiums and Other Rewards <li> <li>Employee Referral Incentive<li> <li>Education Assistance<li> <li>Employee Resource Groups <li> <ul><p><strong>Banking Advantages for Employees<strong> <p> <p>In addition to a wide array of benefits Ameris Bank employees are also eligible for special bank services <p> <ul><li>Free Interest Checking<li> <li>Free Safe Deposit Box<li> <li>Free Money Orders Travelers Checks and Cashier Checks<li> <li>Discount on Mortgage Origination Fee<li> <li>Free Online Banking and Free Unlimited Online Bill Payment<li> <li>Employee Banking Perks<li> <ul><p>Disclaimer <p> <p>The above job description is meant to describe the general nature and level of work being performed it is not intended to be construed as an exhaustive list of all responsibilities duties and skills required for the position <p> <p>All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees <p> <p>Equal Opportunity EmployerProtected VeteransIndividuals with Disabilities <p> <p>The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is a in response to a formal complaint or charge b in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or c consistent with the contractors legal duty to furnish information 41 CFR 60135c<p>
Social Media Community Engagement Manager - App Reviews & Digital Products
Company: Jackson Spalding
Location: Atlanta, GA
Posted Mar 15, 2024
<p><span><span><strong>Social Media Community Engagement Manager App Reviews amp Digital Products<strong><span><span><p> <p><span><span><strong>Hybrid Atlanta<strong> <span><span><p> <p><span><span>Are you looking to join a hungry and humble team of thinkers creators and achievers Youve come to the right place <span><span><p> <p><span><span>Jackson Spalding is an awardwinning PR and marketing agency that helps brands stand out to move those who matter most <span><span><p> <p><span><span>Fiercely creative and strategic we work alongside our clients to help them connect with their audience and reach their goals Jackson Spalding was built on the principle that there had to be a better way to run an agency That means that we stay curious have an open mind and ask questions to make sure we consistently achieve excellence with integrity <span><span><p> <p><span><span><strong>ABOUT THE ROLE <strong><span><span><p> <p><span><span>Jackson Spalding is seeking an enthusiastic social media engagement manager to work with a nationally recognized QSR client on social media community management <span><span><p> <p><span><span>You will manage audience engagement and inbound conversation on various social media channels focusing specifically on app reviews and social media messages related to app and other digital products This role will integrate closely with the client team and play a critical role in addressing customer concerns and driving success <span><span><p> <p><span><span><strong>ABOUT JACKSON SPALDING <strong><span><span><p> <p><span><span>Jackson Spalding is a public relations and marketing agency that helps brands break through to earn measurable audience attention affinity and action Through its integrated PR digital marketing advertising brand strategy and creative services the agency helps organizations better share their stories Jackson Spalding was founded in 1995 with a vision to be the most trusted and respected agency in the industry and is proudly independently owned <span><span><p> <p><span><span>With offices located in Atlanta Dallas Los Angeles and Athens Ga Jackson Spaldings clients include celebrated brands like ChickfilA The CocaCola Company Delta Air Lines Google LLBean Orkin Primrose Schools and Toyota among others Jackson Spalding was recognized as one of the best PR agencies in America by Forbes in 2022 has been featured on Best Places to Work lists and has earned awards ranging from the SABREs to ADDYs <span><span><p> <p><span><span><strong>RESPONSIBILITIES <strong><span><span><p> <ul><li> <p><span><span>Participate on national account teams with a fun fastpaced always on dynamic <span><span><p> <li> <li> <p><span><span>Engage with customers on social media platforms and app reviews responding to comments questions and concerns promptly and professionally <span><span><p> <li> <li> <p><span><span>Provide solutions for engagements about the clients app loyalty program promotions app functionality and innovation online ordering and general feedback about the digital experience <span><span><p> <li> <li> <p><span><span>Troubleshoot and identify solutions to resolve level 1 issues for customers when possible <span><span><p> <li> <li> <p><span><span>Identify and analyze review trends and working with client team to implement product offering improvements that address customer feedback <span><span><p> <li> <li> <p><span><span>Regularly participate and communicate with the clients digital teams including participation in brainstorming and planning sessions <span><span><p> <li> <li> <p><span><span>Stay up to date with the latest social media trends and best practices <span><span><p> <li> <li> <p><span><span>Track and analyze social media metrics to measure effectiveness and efficiency <span><span><p> <li> <ul><p><span><span><strong>EDUCATION <strong><span><span><p> <ul><li> <p><span><span>BA degree in marketing communications or related field <span><span><p> <li> <ul><p><span><span><strong>REQUIREMENTS <strong><span><span><p> <ul><li> <p><span><span>12 years of agency or inhouse social media community engagement experience <span><span><p> <li> <li> <p><span><span>Strong understanding of social media platforms <span><span><p> <li> <li> <p><span><span>Experience with social media metrics and reporting <span><span><p> <li> <li> <p><span><span>Passion for technology and a keen interest in app reviews and digital trends <span><span><p> <li> <li> <p><span><span>Ability to handle multiple tasks simultaneously and manage deadlines effectively <span><span><p> <li> <li> <p><span><span>Proactive and resourceful with a strong work ethic <span><span><p> <li> <li> <p><span><span>Excellent written and verbal communication skills with the ability to translate technical issues into common language <span><span><p> <li> <li> <p><span><span>Resourcefulness time management and strong attention to detail <span><span><p> <li> <li> <p><span><span>Experience with Sprinklr or other social media management tools <span><span><p> <li> <li> <p><span><span>Experience with both iOS and Android products is preferred <span><span><p> <li> <ul><p><span><span><strong>EMPLOYEE BENEFITS <strong><span><span><p> <p><span><span>We believe that great work starts by taking care of our people Below are just some of the benefits we provide the JS team <span><span><p> <ul><li> <p><span><span>World class health care insurance <span><span><p> <li> <li> <p><span><span>Profit sharing <span><span><p> <li> <li> <p><span><span>Unlimited sick days <span><span><p> <li> <li> <p><span><span>401k match + personal financial planning <span><span><p> <li> <li> <p><span><span>Flexible work environment This means that for roles where it makes sense youll have the option to spend some of your time in our incredible workspaces and some of your time working remotely whether from home or elsewhere <span><span><p> <li> <ul><p><span><span><strong>EEO<strong> <span><span><p> <p><span><span><em>At Jackson Spalding we embrace and celebrate our differences They are what inspire unite and motivate us to strive for a better way In alignment with our purpose to cultivate meaningful relationships rooted in mutual respect we are dedicated to fostering a sense of belonging throughout our agency Jackson Spalding is proud to be an equal opportunity employer We do not discriminate in any aspect of employment against any person on account of race ethnicity religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status<em> <span><span><p>
Director, HR Technology
Company: OpenText
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b>OPENTEXT <b> <p> <p>OpenText is a global leader in information management where innovation creativity and collaboration are the key components of our corporate culture As a member of our team you will have the opportunity to partner with the most highly regarded companies in the world tackle complex issues and contribute to projects that shape the future of digital transformation <p> <p>At OpenText were on a mission to transform the way HR operates and were looking for a Director of HR Technology to help lead the charge As a global leader in information management we understand the importance of cuttingedge HR technology to empower our people and drive our business forward <p> <p><b>The Opportunity<b> <p> <p>As the Director of HR Technology you will play a pivotal role in shaping the future of our HR Technology Youll contribute to the development and execution of a comprehensive HR technology strategic plan and roadmap working closely with HR stakeholders and IT experts to drive innovation and streamline processes You will support leadership in transforming our HR Technology function into a powerhouse of efficiency and excellence <p> <p><b>Key Responsibilities<b> <p> <ul><li>Build strong relationships with HR product owners and IT to create business processes that align with strategic objectives<li> <li>Contribute to the development and execution of the HR technology strategy supporting HR and business goals Stay informed about industry trends and emerging technologies<li> <li>Champion automation and process efficiencies while prioritizing the employee experience and collaborating with HR stakeholders and IT to develop bestinclass HR technology solutions<li> <li>Streamline HR operational processes and procedures to ensure efficiency and excellence<li> <ul><p><b>Qualifications<b> <p> <ul><li>8+ years in HR Technology and Operational Excellence Largescale implementation experience of SAP SuccessFactors all modules and technology extensions required<li> <li>Bachelors Degree or equivalent educationexperience<li> <li>Strong relationship management and consulting skills with a focus on building consensus across diverse crossfunctional teams<li> <li>Proven ability to drive results with resiliency<li> <li>Strong analytical skills capable of understanding details and applying them to bigpicture concepts<li> <ul><p>OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone regardless of culture national origin race color gender gender identification sexual orientation family status age veteran status disability religion or other basis protected by applicable laws If you need assistance andor a reasonable accommodation due to a disability during the application or recruiting process please contact us at hropentextcom <p> <p><strong>OPENTEXT THE INFORMATION COMPANY <strong> <p> <p>We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission These values will not only guide our everyday decisions but also influence our strategic direction and the way we work They reflect who we are as individuals and as a collective force uniting us in our shared purpose <p> <p><strong>CREATE THE FUTURE <strong> <p> <p>We create economic growth that is inclusive and sustainable <p> <p><strong>BE DESERVING OF TRUST <strong> <p> <p>The worlds most trusted companies trust OpenText and we demonstrate this in our actions as individuals as a company and as technology <p> <p><strong>WE NOT I <strong> <p> <p>We build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems <p> <p><strong>RAISE THE BAR <strong> <p> <p>We set high standards and exceptions to learn to be better <p> <p><strong>OWN THE OUTCOME <strong> <p> <p>We tap into our creativity to deliver incredible experiences for customers to ourselves and for our planet <p> <p>We believe a workplace should be human above all else We ask excellence of our employees and reward it by creating an environment that is welcoming challenging and that encourages real growth and development not empty platitudes or trinkets Mark Barrenechea CEO amp CTO<p>
Client Success Manager
Company: American Software, Inc.
Location: Atlanta, GA
Posted Mar 14, 2024
Microsoft Dynamics, Salesforce) and other Microsoft Office applications • Preferred but not required; experience working within Gainsight Customer Success Solutions • Leader by example, consistently demonstrating commitment to core values of passion, accountability, curiosity, and teamwork Other responsibilities will include, but are not limited to: • Understanding our clients' business challenges, needs, and drivers to help identify where our solutions can align to help them achieve their goals • Discuss current issues, challenges, and concerns regarding our clients' services and solutions • Develop personalized success plans for each client that identify and prescribe appropriate activities to support the client's needs to drive long-term success • Be a client advocate, providing feedback to internal teams • Identify opportunities to further improve the client experience, report to management on areas of improvement • Strengthen our relationship with our clients for an ongoing and successful partnership • Navigate the client's organization to deepen strong relationships with key decision-makers • Provide high satisfaction and a great client experience • Partner with our sales, business consultants, professional services, customer support, product and marketing teams to drive clients toward value attainment and client satisfaction throughout the client lifecycle • Support the Marketing teams with client communication initiatives such as client newsletters, webinars, social media, references, and case studies to improve our overall interactions with clients Requirements • 2-5 years of sales, service, consulting, or similar client-facing business experience • 2-5 years of experience in a SaaS environment • Location requirements • Supply chain industry expertise preferred • Bachelor's degree or equivalent experience • Travel for internal and client onsite meetings as required post pandemic (25% travel) • Deep industry expertise in supply chain, understanding of challenges and business process, with best practices to overcome them • Knowledge of supply chain planning systems functionality and technology • Technical savvy, ability to understand enterprise architecture environments • Preferred but not required: has experience working within Logility, Inc. solutions • Experience in account management; ability to grow and retain accounts, build executive relationships, ability to identify organizational structure, and quickly identify, and communicate potential risks and issues • Strong client relationship skills; confidence to target and build new relationships • Client focused; self-driven and passionate about working with clients, empathy towards client concerns • Strong influencing and negotiation skills • Experience leading effective cross-functional teams by demonstrating strong communication, listening, team building, and conflict management skills • Consultative style; personable with natural problem-solving abilities, critical thinker with the ability to solve complex problems independently • Analytical and data-driven; ability to translate analysis of complex data into meaningful information • Communicates clearly and with authority, verbally, as well as written communication • Strong presentation skills and executive presence; effectively present business concepts and communicate to all levels of an organization • Proactive with a strong eye for detail • Organizational skills; ability to define a client success plan with very minimal guidance • Excellence oriented; committed to performance • Demonstrated discretion; ability to work with confidential information • Proficiency using a CRM tool (i.e. The CSM will need to regularly track client product usage, stakeholder engagement, and other touch point parameters, generate reports, and present your client portfolio behavior and performance to senior management. This individual will need to understand and present the Logility Value proposition of our Services, Solutions, Cloud, and educational offerings and employ a consultative approach to achieve quantifiable results and drive outcomes for our clients. This individual will need to track client activities and flag red alerts to higher management while collecting, updating, maintaining, and analyze key client health metrics to accurately monitor clients' health and risk of churn. They will work with current clients to assure they are getting maximum value out of the solution by understanding their strategic growth plans, technology strategy, and their industry market dynamics. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visitwww.logility.com. Logility is a wholly-owned subsidiary of American Software, Inc. (NASDAQ: AMSWA). Responsibilities: The role of the Client Success Manager (CSM) is the qualified individual that engages with existing clients, acutely assesses their needs, strategically works with all teams across the organization to align the use of our solutions and services to achieve those needs and ensures that the client attains their expected outcomes by tactically and proactively taking actions to guide the client toward realizing business value from our solution(s).
Project Engineering Manager
Company: Americold Logistics, LLC
Location: Atlanta, GA
Posted Mar 14, 2024
EOE/AA M/F/D/V DFW. They will lead supplier selection (RFP, scorecarding) primarily for Automation Contractor and supporting General Contractor and Refrigeration partners, organizing and leading Integrated Detail Engineering (IDE) workshops with internal, external, and customer resources, defining process and systems flows of sites, finalizing budgets and schedules, and supporting the project technically through implementation. Americold is an Equal Opportunity/Affirmative Action Employer. Essential Functions: Technical owner of Americold's program implementations, leading internal and external teams through detailed engineering of automation Type I new builds, to deliver the design requirements and business case of the final product This includes automation, construction, refrigeration, and IT systems coordination (WMS and WES) to ensure integrated delivery meets requirements Supplier Selection - drive vendor selection of the key leads (AC/GC) and their main sub-contractors to ensure inputs on costs are engineered and delivered by the correct parties Integrated Detailed Engineering (IDE) - lead this phase of engineering, taking the design concept into a deeper level of engineering with suppliers Drive all IDE deliverables to completion - final design and layouts, construction and automation GMPs/firm pricing, revised project schedules and vendor proposals, updated capital budgets and OpEx requirements Project Management- lead the engineering workstream under the implementation team and program manager, after the detailed engineering phase through commissioning Plan, schedule, budget and execute all integrated design engineering related project activity Manage execution of project technical solution including mitigating change orders LI-Remote What Experience You Need Bachelor's Degree in Industrial or Mechanical Engineering, Mechatronics, Logistics, or related field 10+ years of demonstrated Engineering Design, Project Management and/or Implementation experience in the fields of warehouse automation, operations and/or logistics required 8+ years of experience using AutoCAD (or other 2D & 3D design software) for detailed mechanical designs and approvals Successful track record managing multiple high priority capital investment ($10M+) and customer implementations using project/program management methods and tools Must be able to travel at an estimated ~60%-70% of the time to support projects and staff both domestically and internationally What Could Set You Apart PMP/PMI certification desired or similar levels of program/project management education Ideal candidate would have a mix of 5+ years of design and an additional 5+ years of implementation Experience in "new builds/greenfields", working with construction or general contractors a plus Operations management experience desired; proven experience inside a distribution center and leadership or other role through two or more go-lives What We Offer Our associates know the answer to the question What's in it for me? This role is responsible for validating the engineering and performance of the equipment, working with the site/field implementation teams and suppliers. We help our customers feed the world. What You'll Do The Project Engineering Manager is responsible for taking approved projects from concept/solutions phase through detailed engineering and into implementation, supporting the program management team with technical expertise and leadership to ensure Americold drives clarity of requirements, accuracy of pricing, and supplier/OEM technical delivery. When you join Americold you join a values-oriented company with a clear mission. We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
UI/UX Designer
Company: Bellwood Labs
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b><strong>About the job<strong><b> <p><p>We are seeking a UIUX Designer to design and enhance businesscritical web and mobile products<p> <p>This is a unique opportunity to work alongside an experienced team that excels at building highquality products for clients at scale This position reports to a Project Lead and will work closely with a skilled Bellwood Labs product development team<p> <p><strong>Qualifications<strong><p> <p><strong>Essential skills<strong> Strong experience working with business and technical teams to design business applications utilizing Figma Experience with financial applications and AG Grid views are a plus<p> <p>The role also requires a voracious appetite to learn and apply new skills You should be skilled at designing responsive web experiences and mobile apps and excel with different sets of tools and in different client environments<p> <p><strong>Key Responsibilities include<strong><p> <ul><li>Design iterate scale and enhance Software Products Apps and Platforms based on Client Needs and Business Requirements<li> <li>Communicate complex Technical and Financial topics clearly in language that can be easily understood by business users<li> <li>Define refine and document Best Practices that enable excellent team performance<li> <ul><p><strong>Were looking for someone who<strong><p> <ul><li>Has 5+ years of professional application design experience<li> <li>Is passionate about interaction design visual design and design thinking<li> <li>Thrives in ambiguity working across multiple organizational stakeholders<li> <ul><p><strong>Benefits<strong><p> <ul><li>Remote<li> <li>Unlimited PTO<li> <li>Subsidized Medical Dental and Vision Insurance<li> <li>ShortLong Term Disability<li> <li>Profit Sharing<li> <li>Referral Bonuses<li> <li>Company Retreats<li> <ul><p><strong>Company Description<strong><p> <p>Bellwood Labs is a dynamic Product Development Consultancy Were a team of developers designers marketers and entrepreneurs that companies turn to when they want to take a software product from conception to creation<p> <p><strong>Our Mission<strong><p> <p>Bellwood Labs seeks to be and be known as the most trusted partner to Build and Scale software products<p> <p><strong>Our Core Values<strong><p> <ul><li>We Embrace Your Goals<li> <li>We Own our Commitments<li> <li>We Succeed through Empathy<li> <li>We Take the Next Step<li> <ul><p><strong>Join our tightknit team of skilled builders to leverage your talents and grow your skills We are looking forward to meeting with you<strong><p> <p><b><b><b><b><p>
Sr. Lead Data Engineer, Media and Customer Data
Company: Chick-fil-A, Inc.
Location: Atlanta, GA
Posted Mar 14, 2024
<p><strong>Overview<strong> <p> <p>As a Sr Lead Data Engineer you will be responsible for leading complex work with high visibility in support of Customer amp Market Insights CMI specifically the Media amp Measurement team This work will support the strategic partnerships that ChickfilA has with media partners that provide or require data as well as internal business performance measurement Sr Lead Data Engineers typically design implement maintain and optimize necessary analytics infrastructure on technically complex projects focusing on developing solutions to data modeling andor analytics technology needs <p> <p>This role will interface with internal stakeholders and media partners to translate business and operational needs and requirements into efficient and optimized ETL processes that scale This role will need to quickly develop mastery of internal data and the data available from media partners that can be used by CMI to inform and power decision making within the Brand Strategy Advertising and Media team <p> <p>Our Sr Lead Data Engineers typically work with wide latitude for action or decisions on projects that are more complex or crossfunctional in nature They act as a subjectmatterexpert and resource on data andor analytics technology issues This role may represent CMI in external conversations particularly with media partners They may also assist with the selection or oversight of outside vendor partners They are expected to influence project execution with IT and CMI teams <p> <p>Successful candidates for this role must have strong analytical and data modeling skills a deep understanding of database technology and data use within analytic platforms and they must have strong programming skills with SQL and Python Experience with Databricks Spark andor DBT ideal We expect our Sr Lead Data Engineers to have demonstrated fluency and competency in both the technology language of IT and the analyst language of departmental analysts They should have experience developing and implementing data models for analytic use and a moderate level of experience with cloud database architecture They will need to be fast learners with a keen eye for detail systems thinking and process design They must be team players who work steadfastly to create impactful change This is a professional track role Additionally this role will work in concert with other CMI Data Engineers and with Data Engineers in our Enterprise Data amp Analytics function <p> <p>Our Flexible Future model offers a healthy mix of working in person and virtually strengthening key elements of the ChickfilA culture by fostering collaboration and community <p> <p><strong>Responsibilities<strong> <p> <ul><li>Exhibits wide latitude in aligning business stakeholders and IT to translate business logic into scalable data and analytic solutions on complex projects<li> <li>Develops ETL pipelines for general business consumption establishing patterns for repeatable scalable ETL work that others can leverage in their work<li> <li>Develops tools data and analytics best practices for the CMI analyst community on their integration into operational practices<li> <li>Designs specific tool implementations understanding both data visualization ETL and cloud compute performance requirements and expectations<li> <li>Helps design patterns for efficient use of cloud compute resources<li> <li>Owns and is accountable for data model and code quality and any relevant documentation<li> <li>Implements data governance and master data management principles across specific project execution<li> <li>Performs adhoc analysis as necessary to support specific project work<li> <li>Act as a subjectmatterexpert and resource on data andor analytics technology issues for the CMI team<li> <li>Drives complex projects to success and enables others to own the impact<li> <ul><p><strong>Minimum Qualifications<strong> <p> <ul><li>Bachelors Degree in MIS Decision Sciences Engineering Analytics Computer Science or other similar fields<li> <li>57 years work experience<li> <li>Has strong analytical and data modeling skills<li> <li>Has a deep understanding of database technology<li> <li>Has a deep understanding of analytic platform data use<li> <li>Has strong programming skills in SQL and Python<li> <li>Has experience developing and implementing data models for analytic use<li> <li>Has moderate experience with cloud database architecture<li> <li>Has some experience with Databricks DBT andor other ETLdata transformation tools<li> <li>Fast learner and proven problem solver<li> <li>Has the skill to partner with crossfunctional teams using strong written and verbal communication<li> <li>Keen eye for system thinking and process design especially with respect to scalability and automation<li> <li>Keen eye for detail and thoughtful investigation of data<li> <li>Has a steadfast focus on creating impactful change<li> <ul><p><strong>Preferred Qualifications<strong> <p> <ul><li>Masters Degree in MIS Decision Sciences Engineering Analytics Computer Science or other similar fields<li> <li>810 years work experience<li> <li>Has some experience using the AWS big data technology stack<li> <li>Has extensive experience with Databricks or similar ETL platforms<li> <li>Has extensive experience with DBT or similar data transformation tools<li> <li>Has moderate experience implementing data governance principles<li> <ul><p><strong>Minimum Years of Experience<strong> <p> <p>5 <p> <p><strong>Travel Requirements<strong> <p> <p>10 <p> <p><strong>Required Level of Education<strong> <p> <p>Bachelors Degree <p> <p><strong>Preferred Level of Education<strong> <p> <p>Masters Degree <p> <p><strong>MajorConcentration<strong> <p> <p>MIS Decision Sciences Engineering Analytics Computer Science or other similar fields<p>
Director, RGM Franchise
Company: The Coca-Cola Company
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b>The primary location for this role is Charlotte North Carolina<b> <p> <p>If you are interested in being part of a diverse strategic actionoriented team look no further We are interested in hiring top talent someone with a growth mindset The Director Franchise RGM will be responsible for the implementation of overall Revenue Growth Management RGM Strategies to the bottlers in charge This role is the key link between bottler CocaCola North America NAOU OBPPC and execution teams to implement the strategies This person will share regional insights to the OBPPC strategy teams and influence the bottler on the execution of new packages and pricing strategies <p> <p><b>The job involves<b> <p> <ul><li>Developing recommendations for National pricing strategies and packaging opportunities<li> <li>Delivering bottler alignment for pricing promotional and packaging strategies<li> <li>Leading cross functionalentity work streams to uncover growth opportunities<li> <li>Advanced RGM capabilities and best practices with franchise team and Bottler<li> <li>Partnering with Franchise Lead and bottler to link RGM strategies to support the execution of CocaCola big bets<li> <li>Acting as the primary RGM point of contact for annualmultiyear revenue planning and revenue strategy implementation<li> <li>Leading the annual revenue planning process with bottler RGM teams for respective ownerships ensuring alignment on sources of growth retail strategies and targets<li> <li>Stewardship of bottler plan submissions ensuring adherence to timelines and overarching plan guidance<li> <li>Identifying local market opportunities and ensuring that the highest impact growth opportunities are embedded in annual KPIs and commercial plans<li> <li>Supporting development of segmented pricing strategies and evaluation of local packaging opportunities<li> <ul><p><b>Qualifications amp Requirements<b> <p> <ul><li>Bachelors degree in Finance Economics or Business A Masters degree preferred<li> <li>5+ years in commercial RGM strategy finance business planning andor forecasting<li> <li>Experienced in Annual Business Planning and strategic thinking including developing and evaluating business goals and strategies analyzing information to derive insights and implications to initiate planningreplanning and tracking KPIs<li> <li>Analytics experience and ability to draw insights and actions from performance metrics<li> <li>Strong influencing skills<li> <li>Experience in working with Financial data within the retail business<li> <li>Must possess exceptional communication skills story telling evidenced by good verbalwritten presentation ability<li> <ul><p><b>What We Can Do For You<b> <p> <ul><li><b>Agile amp Innovative Software Platforms <b>Each day we are working to improve efficiency and reporting using top tier platforms which include Alteryx Power BI amp Tableau<li> <li><b>Collaborative Culture<b> We work crossfunctionally across business units to ensure youve got the tools resources and thoughtleadership to create the most comprehensive financial business modules which enables us to make sound business decisions<li> <li><b>Global Reach<b> We have the most advanced financial modeling that allows for global financial analysis which leads the industry<li> <ul><p><b>Skills<b>Agile Methodology Leadership Strategic Thinking Group Problem Solving Communication Business Analytics Business Processes Project Management Storytelling Data Modeling Data Management Financial Forecasting<p>
Client Success Manager
Company: Logility
Location: Atlanta, GA
Posted Mar 14, 2024
Microsoft Dynamics, Salesforce) and other Microsoft Office applications • Preferred but not required; experience working within Gainsight Customer Success Solutions • Leader by example, consistently demonstrating commitment to core values of passion, accountability, curiosity, and teamwork Other responsibilities will include, but are not limited to: • Understanding our clients' business challenges, needs, and drivers to help identify where our solutions can align to help them achieve their goals • Discuss current issues, challenges, and concerns regarding our clients' services and solutions • Develop personalized success plans for each client that identify and prescribe appropriate activities to support the client's needs to drive long-term success • Be a client advocate, providing feedback to internal teams • Identify opportunities to further improve the client experience, report to management on areas of improvement • Strengthen our relationship with our clients for an ongoing and successful partnership • Navigate the client's organization to deepen strong relationships with key decision-makers • Provide high satisfaction and a great client experience • Partner with our sales, business consultants, professional services, customer support, product and marketing teams to drive clients toward value attainment and client satisfaction throughout the client lifecycle • Support the Marketing teams with client communication initiatives such as client newsletters, webinars, social media, references, and case studies to improve our overall interactions with clients Requirements • 2-5 years of sales, service, consulting, or similar client-facing business experience • 2-5 years of experience in a SaaS environment • Location requirements • Supply chain industry expertise preferred • Bachelor's degree or equivalent experience • Travel for internal and client onsite meetings as required post pandemic (25% travel) • Deep industry expertise in supply chain, understanding of challenges and business process, with best practices to overcome them • Knowledge of supply chain planning systems functionality and technology • Technical savvy, ability to understand enterprise architecture environments • Preferred but not required: has experience working within Logility, Inc. solutions • Experience in account management; ability to grow and retain accounts, build executive relationships, ability to identify organizational structure, and quickly identify, and communicate potential risks and issues • Strong client relationship skills; confidence to target and build new relationships • Client focused; self-driven and passionate about working with clients, empathy towards client concerns • Strong influencing and negotiation skills • Experience leading effective cross-functional teams by demonstrating strong communication, listening, team building, and conflict management skills • Consultative style; personable with natural problem-solving abilities, critical thinker with the ability to solve complex problems independently • Analytical and data-driven; ability to translate analysis of complex data into meaningful information • Communicates clearly and with authority, verbally, as well as written communication • Strong presentation skills and executive presence; effectively present business concepts and communicate to all levels of an organization • Proactive with a strong eye for detail • Organizational skills; ability to define a client success plan with very minimal guidance • Excellence oriented; committed to performance • Demonstrated discretion; ability to work with confidential information • Proficiency using a CRM tool (i.e. The CSM will need to regularly track client product usage, stakeholder engagement, and other touch point parameters, generate reports, and present your client portfolio behavior and performance to senior management. This individual will need to understand and present the Logility Value proposition of our Services, Solutions, Cloud, and educational offerings and employ a consultative approach to achieve quantifiable results and drive outcomes for our clients. This individual will need to track client activities and flag red alerts to higher management while collecting, updating, maintaining, and analyze key client health metrics to accurately monitor clients' health and risk of churn. They will work with current clients to assure they are getting maximum value out of the solution by understanding their strategic growth plans, technology strategy, and their industry market dynamics. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com. Logility is a wholly-owned subsidiary of American Software, Inc. (NASDAQ: AMSWA). Responsibilities: The role of the Client Success Manager (CSM) is the qualified individual that engages with existing clients, acutely assesses their needs, strategically works with all teams across the organization to align the use of our solutions and services to achieve those needs and ensures that the client attains their expected outcomes by tactically and proactively taking actions to guide the client toward realizing business value from our solution(s).
Snowflake Solutions Architect 2024
Company: Aimpoint Digital
Location: Atlanta, GA
Posted Mar 14, 2024
Requirements: Degree-educated in Computer Science, Engineering, Mathematics, or equivalent experience Strong communication and presentation skills, with the ability to engage and educate a technical audience Ability to work independently and collaboratively in a fast paced, remote setting Passion for technology and a desire to grow and contribute to the Snowflake community At minimum a SnowPro Core Certification Either: An Advanced SnowPro Certification A portfolio of technical content (blogs, videos, speaking engagements) that demonstrate Snowflake proficiency 3+ years working with relational databases and query languages 2+ years building data pipelines in production and ability to work across structured, semi-structured and unstructured data 2+ years data modeling (e.g., data vault, star schema, entity-relationship) Expertise in software engineering or DevOps concepts & best practices is preferred Willingness to travel This position is fully-remote; however, Atlanta-based applicants will have the opportunity to work in our new headquarters in Sandy Springs, GA. As a Snowflake Solution Architect, you will also be expected to be able to be contribute as a member of a client engagement delivery team, take part in the development of our practice, aid in business development, and contribute innovative ideas and initiatives to our company. You will: Engage in multi-disciplinary teams to deliver complex data & analytics cases on the Snowflake platform, becoming a trusted advisor to our clients from data owners and analytic users to C-level executives Serve as a Snowflake subject matter expert for our internal community of technical analytics consultants and as a company ambassador externally Contribute to the growth of our partnership with Snowflake in the US as our technical lead Create and deliver engaging technical and thought leadership content (e.g., blogs, webinars, whitepapers, presentations) on the latest Snowflake features and best practices Build and deliver end-to-end technical tool demonstrations of Snowflake functionality & interoperability for prospective clients and other enablement Support channel and sales activities to provide architecture advisory for prospective clients and projects Contribute to the development and deployment of Aimpoint’s suite of Industry Solutions and other products on the Snowflake platform Who you are: We are building a diverse team of talented and motivated people who deeply understand business problems and enjoy solving them. You are passionate about contributing to a growing team and establishing best practices. You are a self-starter who loves working with data to build analytical tools that business users can leverage daily to do their jobs better. Our approach to data engineering blends modern tools and techniques with a respect for the foundations of our craft. We partner with the most innovative software providers in the data engineering space to solve our clients' toughest business problems. Aimpoint Digital is a fast-growing and fully remote data and analytics consultancy. Are you an accomplished Data Engineer who wants to further grow their Snowflake expertise, develop technical content and presentations, and help build a best-in-class Snowflake community of practice?