Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Veterinary Assistant - 000281

Company: Banfield Pet Hospital

Location: Peachtree City, GA

Posted Jan 23, 2025

The Veterinary Assistant role at Banfield is a highly rewarding job for pet lovers. Assistants support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. They use technical skills daily, communicate with the team, and educate clients on preventive care. The position offers growth opportunities and access to learning resources.

Quality Specialist (Remote - NC, SC, GA, AZ, CA)

Company: First Citizens Bank

Location: Dublin, GA

Posted Jan 23, 2025

This remote role, available in NC, SC, GA, AZ, and CAT, focuses on call quality monitoring, process adherence, and enhancing client experience within the Customer Contact Center. The role involves reviewing team performance, identifying improvement areas, and providing coaching. It also includes business support, client service strengthening, and continuous improvement of call center processes. Qualifications include a high school diploma or GED, 3 years of customer service experience, and proficiency in call center monitoring software.

SAP SCM/SPP Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking an experienced SAP SCM/SPP Consultant for a collaborative role in a Project Delivery Talent Model. The consultant will resolve client tickets, perform configuration changes, and collaborate across product teams. The role requires excellent communication skills, the ability to bridge technical and non-technical gaps, and 2+ years of SCM/SPP experience. The wage range is $70,000 to $120,000, with potential for a discretionary annual incentive. Deloitte values diversity, equitable, and inclusive culture, offering professional development opportunities and a broad range of benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Morrow, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Store Associate

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

Food Service Worker

Company: Sodexo

Location: Savannah, GA

Posted Jan 23, 2025

Principal Product Manager | Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Manager, AV Operations Standards and Partner Process

Company: Uber

Location: Atlanta, GA

Posted Jan 23, 2025

Uber is expanding its platform to include autonomous vehicles for mobility and delivery, aiming to create a hybrid network of human-driven and autonomous vehicles. The company is positioning itself as a leader in AV technology, offering operational standards and support for fleet operators. The role involves developing and implementing operational standards, managing document change, collaborating with internal and external partners, and fostering a culture of success among global partners. The job requires a bachelor's degree, 5+ years of experience in policy writing and documentation change management, and strong understanding of AV technologies and industry regulations.

Patient Care Technician

Company: DaVita

Location: McDonough, GA

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center in Jackson, Georgia. The role involves providing direct patient care, monitoring patients before, during, and after dialysis treatment, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. The position requires flexibility to work various shifts and potentially float to different clinics.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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