Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Shift Supervisor Trainee

Company: CVS Health

Location: McDonough, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful completion of the training program leads to eligibility for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, driving store execution, and building customer loyalty through excellent service. The role requires deductive reasoning, analytical skills, and computer skills, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Part-Time Retail Sales Associate

Company: Kohl's

Location: Buford, GA

Posted Jan 23, 2025

Global Transportation Operations Manager

Company: Google

Location: Atlanta, GA

Posted Jan 23, 2025

Google is seeking a Global Transportation Operations Manager with extensive experience in supply chain, manufacturing, and transportation industries. The role involves managing all transportation activities, enhancing customer experience, and driving efficient transit at reduced costs. The manager will guide strategic global transportation operations, serve as a subject matter expert, and develop programs for process improvement. The position offers a competitive salary range of $156,000-$234,000 + bonus + equity + benefits.

Digital Sales - Senior Analyst, North America

Company: Avanade

Location: Atlanta, GA

Posted Jan 23, 2025

Avanade is seeking a Sr. Analyst, Digital Sales Support to join their Digital Demand Center. The role involves supporting sales teams in closing new business efficiently, collaborating with upper management to achieve sales growth targets, and developing processes and tools for sales growth. Key responsibilities include lead generation and qualification, sales conversion, data management and analysis, and collaboration with partners. The ideal candidate should have 2+ years of experience in digital marketing, demand generation, or sales, with a proven track record of achieving sales targets. Strong analytical skills, excellent communication, and CRM system proficiency are required. Avanade offers a competitive compensation package, extensive training, and a diverse, inclusive culture.

Retail Sales Associate

Company: Brilliant Earth

Location: Alpharetta, GA

Posted Jan 23, 2025

The text describes a Retail Sales Associate position at Brilliant Earth in Alpharetta, GA. The role involves guiding customers through sales platforms, utilizing sales strategies, and assisting in selecting jewelry. The ideal candidate should have a passion for customers, a drive to exceed goals, and strong communication skills. Brilliant Earth offers a comprehensive benefits package including career growth opportunities, a set schedule, lifestyle spending account, continued education, employee discounts, sales incentive programs, mental wellness perks, giving back opportunities, medical, dental, and vision insurance, a 401k match, paid time off, parental leave, disability and life insurance, and pre-tax commuter benefits.

Outside Sales Representative

Company: Spectrum

Location: La Grange, GA

Posted Jan 23, 2025

The job involves connecting people and communities by offering top-notch telecommunication services through door-to-door solicitation. Key responsibilities include acquiring new residential customers, conducting needs analysis, presenting sales proposals, and achieving monthly sales quotas. The role requires strong interpersonal skills, a passion for selling, and the ability to work independently. A valid driver's license and reliable personal vehicle are necessary. Preferred qualifications include previous sales experience and knowledge of cable or telecommunications services.

Retail Backroom Associate Home Goods

Company: The TJX Companies, Inc.

Location: Marietta, GA

Posted Jan 23, 2025

TJ Maxx Store 0344 in Marietta, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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