Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Growth Merchant Lead

Company: DoorDash

Location: Atlanta, GA

Posted Jan 23, 2025

DoorDash is seeking a Growth Merchant Lead (GML) for Emerging Markets to join their Outside Sales team. The role involves traveling to emerging markets across the US, selling DoorDash's value to restaurant owners, and negotiating revenue share agreements. The ideal candidate should have 2.5+ years of full-cycle closing experience, preferably in field sales, and 1+ years of direct SaaS selling experience. They must be willing to travel at least 50% of the time, be efficient with sales tactics, and have CRM (Salesforce) and Google Apps experience. DoorDash offers a comprehensive benefits package, including a 401(k) plan, paid time off, and health benefits.

Senior Manager, WFM Forecasting

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health is seeking a Senior Manager for Contact Center WFM Forecasting. The role involves strategic planning, analysis, and cost optimization of contact center labor staffing. The ideal candidate will have exceptional analytical skills, experience in workforce management or demand planning, and the ability to interpret data and trends. They will lead a team of workforce management managers and analysts, develop forecasts, and oversee optimal schedules for contact center agents. The role requires collaboration with senior business leaders, operational managers, and external partners. The pay range is $67,900.00 - $182,549.40, and the company offers comprehensive benefits.

Pharmacy Intern

Company: CVS Health

Location: Gainesville, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Monroe, GA

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. The ideal candidate should possess attention to detail, customer service skills, strong communication, mathematical reasoning, and problem-solving abilities.

Customer Experience Coor

Company: The TJX Companies, Inc.

Location: Peachtree City, GA

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: La Grange, GA

Posted Jan 23, 2025

Barista

Company: Sodexo

Location: Augusta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages