Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Pharmacy Intern

Company: CVS Health

Location: Winder, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Milledgeville, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

Staff Pharmacist - $20,000 Sign On Available!

Company: Walmart

Location: Columbus, GA

Posted Jan 23, 2025

Walmart is seeking a Staff Pharmacist who will be at the forefront of patient communications, building relationships and advocating for patient wellbeing. The role involves processing prescriptions, counseling patients, administering immunizations, and understanding the business from inventory control to cost savings. The ideal candidate is an advocate of patient-centered care, accurate, consistent, and passionate about community involvement. They should model and provide guidance on customer service approaches, understand the community's health concerns, and ensure compliance with company policies and regulations.

Sales Leader II - C&IB Market Leader

Company: PNC

Location: Atlanta, GA

Posted Jan 23, 2025

At PNC, the Sales Leader II - C&I Market Leader position in Atlanta, GA, offers a fast-paced, inclusive workplace culture. The role involves managing teams, direct sales, and client responsibilities, with a focus on building relationships and providing best-in-class products. The ideal candidate should have account management skills, client prospecting abilities, and a results-oriented approach. A university degree, industry experience, and proven leadership are preferred. PNC offers comprehensive benefits including health coverage, retirement plans, and paid time off.

Salesforce Functional Lead - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 23, 2025

Oldcastle Infrastructure, a CRH company, is seeking a Salesforce Functional Lead with a manufacturing background, preferably in precast concrete. The role involves gathering business requirements, documenting processes, collaborating with technical teams, and supporting system configuration. The candidate should have technical expertise in Logik.io, Salesforce, and SAP technologies, along with strong communication and analytical skills. CRH offers competitive benefits and a diverse, inclusive culture.

Sr. Salesforce Consultant (Delivery Center Role)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Government and Public Services Cyber Practice offers an excellent opportunity for cyber professionals to elevate their careers. The role involves implementing and managing security solutions across various Salesforce modules, integrating security into end-to-end Salesforce solutions, and participating in an Agile environment. The ideal candidate should have at least 4 years of total IT experience with 3+ years in Salesforce security, a Bachelor's degree in a related IT discipline, and experience securing Apex and/or Visualforce Development. The role requires travel up to 10% and co-location in a designated office up to 30% of the time. Deloitte offers a competitive wage range, professional development opportunities, and a diverse, equitable, and inclusive culture.

Revenue Assurance Manager

Company: Hitachi Energy

Location: Atlanta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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