Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman / Wireman Electrician (1–2 Years Experience)

Company: Trutec Electric

Location: Austin, TX

Posted Sep 30, 2025

Troubleshoot, repair, and install electrical systems with safety and quality in mind. TDLR License preferred (but not required for entry-level wireman).

Special Education Teacher

Company: Basis Ed

Location: Austin, TX

Posted Sep 30, 2025

Write, develop, and update IEPs, ensuring alignment with student needs, state regulations, and compliance requirements. Occasionally lift up to 20 lbs.

Software Engineer II

Company: Upside

Location: Austin, TX

Posted Sep 30, 2025

You’ll work closely with internal product and platform teams, as well as directly with external technical stakeholders, to solve real business problems with…

Technical Data Analyst

Company: RigUp

Location: Houston, TX

Posted Sep 30, 2025

This role focuses on designing, developing and maintaining reporting solutions using Microsoft Power BI and other Power Platform tools.

Tradesman Plumber

Company: Lantz Home Services

Location: Lago Vista, TX

Posted Sep 30, 2025

Installing, inspecting, and repairing pipes and plumbing systems. Performing inspections and providing advice to homeowners. Fixing or replacing broken parts.

Development Manager

Company: Confidential

Location: Austin, TX

Posted Sep 30, 2025

Communication – Excellent verbal and written communication skills, able to bridge the gap between technical and non-technical stakeholders.

Director of Pharmacy Operations

Company: Wells Pharma of Houston

Location: Houston, TX

Posted Sep 30, 2025

Active pharmacist license in Texas. The Director of Pharmacy Operations is responsible for strategic leadership and oversight of pharmacy operations, ensuring…

Service Technician III - HVAC (Mesquite /Rockwall/Richardson Area)

Company: Progress Residential

Location: Farmers Branch, TX

Posted Sep 30, 2025

Must possess valid driver’s license in the working state. Required equipment - Employee must have their own basic tools required to perform ongoing service in…

IT Compliance Analyst

Company: Addison Group

Location: Austin, TX

Posted Sep 30, 2025

Bachelor’s degree in Information Systems, IT, or a related technical field. Preferred: Certified Information Systems Auditor (CISA) certification and experience…

Service Technician III - HVAC (Mesquite /Rockwall/Richardson Area)

Company: Progress Residential

Location: Farmers Branch, TX

Posted Sep 30, 2025

Must possess valid driver’s license in the working state. Required equipment - Employee must have their own basic tools required to perform ongoing service in…

Tig Welder

Company: Ascend Staffing

Location: Dallas, TX

Posted Sep 30, 2025

Recognize, set up, and operate hand and power tools common to the welding trade, such as shielded metal arc and gas metal arc welding equipment.

Client Service Assistant

Company: 72 Solutions Inc

Location: San Antonio, TX

Posted Sep 30, 2025

Prior experience in customer-facing roles such as sales, customer service, or client support. Serve as a knowledgeable resource for all sales and customer…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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