Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Pharmacist

Company: Amerita

Location: San Antonio, TX

Posted Sep 24, 2025

Provides consultation and answer inquiries from patients, families, physicians and other healthcare professionals regarding drugs and their use.

Dev Ops Engineer

Company: Meneses Law PLLC

Location: Houston, TX

Posted Sep 24, 2025

Bachelor’s degree in Computer Science, Information Technology, or a related field. Work with state-of-the-art technology.

Engineer II, Software Development

Company: Concentra

Location: Addison, TX

Posted Sep 24, 2025

Strong understanding of Java programming language, including object-oriented programming principles, and be able to develop, test, and maintain applications…

Show Room Sales Associate - Katy, TX

Company: Master Spas

Location: Katy, TX

Posted Sep 23, 2025

Provide exceptional customer service — greet walk-ins, respond to calls, and build rapport. Comfort working with technology and handling cash/credit…

Bilingual Technical Architect -Spanish(Azure SQL)

Company: LTIMindtree

Location: Dallas, TX

Posted Sep 23, 2025

Positive attitude and excellent communication skills to manage customer calls. Good understanding of Database Performance using various tools.

Lead Preschool Teacher

Company: Primrose School of Shady Hollow

Location: Austin, TX

Posted Sep 24, 2025

As a teacher at Primrose of Shady Hollow, you will create a fun, safe, and enriching environment where children can explore, learn, and grow through purposeful…

Lumber Sales Associate

Company: MG Building Materials

Location: San Antonio, TX

Posted Sep 23, 2025

Welcome customers to the store and answer their queries. Hands-on experience with POS transactions. You should be able to promptly resolve customer complaints…

Customer Support and Sales Associate- Entry Level

Company: Mission III Management, Inc

Location: Cypress, TX

Posted Sep 24, 2025

Learn all AT&T client product and service knowledge to be able to answer consumer questions, overturn objections, and close a sale if needed.

Auto Line Operator

Company: Ecolab Inc.

Location: Garland, TX

Posted Sep 24, 2025

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: High School diploma or GED.

Sales Associate

Company: Club Car Wash

Location: San Antonio, TX

Posted Sep 23, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Marketing Manager

Company: Smile Doctors

Location: Dallas, TX

Posted Sep 24, 2025

The Marketing Manager is responsible for cultivating and maintaining strong relationships at both the clinic and regional levels, ensuring doctor satisfaction,…

Bilingual Technical Architect -Spanish

Company: LTIMindtree

Location: Dallas, TX

Posted Sep 23, 2025

15 years of experience Plan execute and monitor endtoend migrations from Azure DevOps to GitHub using GitHub Enterprise Importer GEI or equivalent tools.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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