Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Java Backend Technology Lead Analyst - Vice President

Company: Citi

Location: Irving, TX

Posted Sep 23, 2025

Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation.

RN, Registered Nurse-Alamo Heights Surgery Center

Company: Christus Health

Location: San Antonio, TX

Posted Sep 23, 2025

Continues to develop the ability to cope with and manage contingencies of clinical nursing. RN License in state of employment or compact.

Journeyman Level Electrician - Per Diem position in Austin

Company: Superior Skilled Trades

Location: San Antonio, TX

Posted Sep 23, 2025

State Electrical license is required. This position provides troubleshooting to clear problems, install interior and exterior lighting, install dedicated…

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Dallas, TX

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. At least 21 years of age.

Security Officer Full-time/Nights

Company: Houston Methodist West Hospital

Location: Houston, TX

Posted Sep 23, 2025

Security Officer state license: Security Officer Non-Commissioned, submission of application within 14 days of hire date, and obtained within one year of…

Pre-Fab Labor / Core Drilling Operator

Company: Intex Electrical Contractors, Inc.

Location: Forney, TX

Posted Sep 23, 2025

Must have a current driver’s license. Must be able to work effectively with superintendent, foreman, and other field personnel. Climb ladders of all types.

Demolition Laborer

Company: Advance Onboarding Solutions

Location: San Antonio, TX

Posted Sep 23, 2025

Operate hand tools, power tools, and heavy equipment (when certified) such as jackhammers, saws, and skid-steer loaders.

Databricks Architect

Company: Improving-Atlanta

Location: Houston, TX

Posted Sep 23, 2025

A bachelor’s degree in Computer Science or a related field, with over 10 years of experience in data engineering, data warehousing, or software engineering,…

Assistant Project Manager ( Must have at least 1 year in Construction )

Company: GREATER AUSTIN DEVELOPMENT

Location: Buda, TX

Posted Sep 23, 2025

A minimum of one year of experience in the construction industry or a related internship is preferred; field experience is preferred. 401(k) with 4% match.

Welder

Company: AISIN Texas Corporation

Location: Cibolo, TX

Posted Sep 23, 2025

Depth knowledge of welding procedures, tools and equipment used in structural and parts repair of light and heavy equipment. Ability to work overtime as needed.

Office Manager

Company: Hire Road, Inc.

Location: Dallas, TX

Posted Sep 23, 2025

Office efficiency analysis, improvement suggestions, and facilitation of office construction and development. Minimum six (5) years of progressively responsible…

ASIC Digital Design Engineer

Company: La Fosse Associates

Location: Austin, TX

Posted Sep 23, 2025

Mentor junior engineers, lead reviews, and drive adoption of best-practice design methodologies. This role is ideal for engineers with a deep background in CMOS…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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