Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Unarmed Security Officer

Company: Marksman Security LLC

Location: Coppell, TX

Posted Sep 23, 2025

Non-commissioned security license through the state of Texas required! South Dock: Counting pallets for inbound trucks, monitoring special projects during peak…

SA Paving Laborer

Company: Lone Star Paving

Location: San Antonio, TX

Posted Sep 23, 2025

Knowledge of road construction materials, road construction processes and industry requirements. Required ability to shovel, rake and handle other small tools.

Senior Financial Analyst

Company: Thomas Edwards Group Inc.

Location: Plano, TX

Posted Sep 23, 2025

Bachelor's degree in finance, business or related field. Conduct ad-hoc analysis, modeling, and reporting on variety of projects and initiatives using a broad…

Mavi Retail Sales Associate (Part-Time) - Barton Creek Square

Company: MAVI JEANS

Location: Austin, TX

Posted Sep 23, 2025

Keeps the customer journey in mind, from greeting to fitting room to cashwrap. Approaches every guest with a friendly tone and personalized attention.

Pharmacy Manager- $25,000 Sign on bonus

Company: Walmart

Location: Manor, TX

Posted Sep 23, 2025

Pharmacy license (by job entry date). Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form…

Sales Associate

Company: Redland Advisory Group

Location: Houston, TX

Posted Sep 23, 2025

Understand and assess customer needs to recommend appropriate solutions. Consistently meet or exceed individual and team sales targets.

Risk and Compliance Business Analyst

Company: Infosys

Location: Irving, TX

Posted Sep 23, 2025

Perform complex programming functions, assistance, and technical advice including design architecture, configuration, writing, testing, and documentation to…

Creative Marketing Content Communications Director VP

Company: BluZinc

Location: Austin, TX

Posted Sep 23, 2025

Hands-on experience across video, social storytelling, digital campaigns, and community-driven content. Producing world-class live event experiences (in-person…

Graphic Artist and Designer

Company: December Yaupon

Location: Austin, TX

Posted Sep 23, 2025

Experience in motion graphics, video editing, photography, digital art, illustration, layout design, print advertising, typesetting, and sign manufacturing is…

Unarmed Security Officers

Company: Inner Parish Security Corporation

Location: Dallas, TX

Posted Sep 23, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Controller

Company: Creative Financial Staffing

Location: San Antonio, TX

Posted Sep 23, 2025

Strong technical accounting skills and a passion for process improvement. Implement and optimize ERP systems (Sage Intacct preferred; large ERP experience…

Optical Sales Consultant (Austin, TX)

Company: ABB OPTICAL Group

Location: Austin, TX

Posted Sep 23, 2025

Must possess a valid state motor vehicle operator’s license. Minimum 3 years of current field-based, business-to-business related sales experience or 3 years of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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