Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Residential Plumber

Company: Berkeys Air Conditioning, Plumbing & Electrical

Location: Southlake, TX

Posted Sep 23, 2025

Valid drivers license and 5 years of driving experience. A minimum of 2 years residential service & repair experience (diagnosing & troubleshooting a normal…

Network Security Analyst

Company: Lennox International

Location: Richardson, TX

Posted Sep 23, 2025

Associates degree in related field or equivalent experience required. Work closely with the security engineering team to implement security enhancements and/or…

Sales Associate

Company: Club Car Wash

Location: Bee Cave, TX

Posted Sep 23, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Customer Service Specialist (IDR) (On-site)

Company: ProPeer Resources LLC

Location: San Antonio, TX

Posted Sep 23, 2025

This position is responsible for handling a variety of inbound and outbound communications from phone calls and emails to live chats to accurately help resolve…

Graphic Designer

Company: Good Sportsman Marketing LLC

Location: Richardson, TX

Posted Sep 23, 2025

Bachelor’s degree in graphic design, Visual Arts, or a related field (or equivalent experience). Continuously research and apply design trends, tools, and best…

AI Solutions Architect / Automation Specialist

Company: Regional Natural Gas Utility Company

Location: Houston, TX

Posted Sep 23, 2025

Excellent communication and ability to translate technical concepts for non-technical stakeholders. Integrate AI tools with my existing systems (CRM, email,…

Graphic Designer

Company: Kimley-Horn

Location: San Antonio, TX

Posted Sep 23, 2025

Interact with engineers, project managers, and technical staff. Eblast campaigns and social media graphics. Financial Wellness: Student loan matching in our 401…

RN Med Surg Night

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Sep 23, 2025

Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity…

Manufacturing Operator Tech III (Finish) - PM

Company: Visionworks

Location: San Antonio, TX

Posted Sep 23, 2025

One (1) to three (3) years of related manufacturing experience preferred. Ability to work onsite and participate in interactive onsite meetings on a regular and…

Clinical Staff Pharmacist

Company: Amerita

Location: Houston, TX

Posted Sep 23, 2025

Provides consultation and answer inquiries from patients, families, physicians and other healthcare professionals regarding drugs and their use.

Tradesman/Journeyman Plumber ** Sign on Bonus**

Company: Black Tie Plumbing

Location: Grand Prairie, TX

Posted Sep 23, 2025

Perform maintenance, installation, and repairs on plumbing systems, equipment, and fixtures, including drain cleaning, flushing, and hydro jetting.

Customer Success Representative

Company: Team Architects

Location: San Antonio, TX

Posted Sep 23, 2025

Proficient in CRM tools (HubSpot preferred). Educate clients on how to use the TurboPass dashboard and integrated platforms. Job Type: Full-time | Remote.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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