Strong Customer Service Skills Jobs in Austin, TX

124,722 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Truck Driver - Owner Operator - Class A CDL - Multi-Stop Rockies Delivery Area

Company: SunBelt Furniture Xpress

Location: Grapevine, TX

Posted Sep 04, 2025

Clear driving record (MVR and PSP report). Virgin Rubber-no caps (tractor or trailer). Join the *SunBelt Xpress *family of professional drivers and enjoy a…

RN Emergency Department

Company: Baylor Scott & White Health

Location: Dallas, TX

Posted Sep 04, 2025

Competitive pay including an RN Bonus Program rewarding nurses for providing exceptional care and improving patient outcomes.

Data Analyst III

Company: TalentBurst, Inc.

Location: Austin, TX

Posted Sep 04, 2025

BS / MS in technical field (math, statistics, engineering, computer science, analytics, or similar). The analyst will be responsible for documenting and…

Senior GCP Solutions Architect, Cloud Intelligence

Company: Amazon Web Services, Inc.

Location: Dallas, TX

Posted Sep 04, 2025

As a Senior Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on…

Service Technician - Estancia

Company: Indio Management

Location: Dallas, TX

Posted Sep 04, 2025

The ideal candidate will possess a high school diploma or equivalent, a valid driver's license with a clean driving record, and hands-on experience in HVAC…

Welder/Fabricator

Company: Hernandez Metal Technologies LLC

Location: San Antonio, TX

Posted Sep 04, 2025

Utilize hand tools, power tools, and machinery such as press brake machines and plasma cutters for fabrication tasks.

Journeyman/Lead Carpenter

Company: CROSS

Location: San Antonio, TX

Posted Sep 04, 2025

This role requires overseeing large-scale custom carpentry projects, coordinating with contractors and tradespeople, and ensuring work meets the highest…

Senior Graphic Designer I

Company: Enhabit Home Health & Hospice

Location: Dallas, TX

Posted Sep 04, 2025

Required to have Bachelor's Degree in, graphic design or related field. Stay up to date on design trends, accessibility standards and health care design best…

Licensed Pharmacist

Company: SpecialtyRx

Location: Austin, TX

Posted Sep 04, 2025

Maintain customers’ database to include medical history, clinical, laboratory data, etc.. Licensed pharmacist in the State of Texas.

Skilled Construction Laborer

Company: ABC Restoration, Inc.

Location: Houston, TX

Posted Sep 04, 2025

Must have reliable transportation and driver’s license. Previous experience in construction projects preferred. Pay:* Competitive, based on experience.

Logistics Customer Service Rep

Company: ProLogistix

Location: La Porte, TX

Posted Sep 04, 2025

Assist customers and business partners via telephone and email. Handle customer complaints in a calm, professional manner. Monitor progress of delivery routes.

Patient Safety Pharmacist, Amazon Pharmacy Patient Safety

Company: PillPack, LLC

Location: Austin, TX

Posted Sep 04, 2025

Active and unrestricted Pharmacist license in good standing. Service as a clinical resource to develop patient safety requirements for new product development.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages