Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Wok Chef - Chinese Cuisine

Company: Ocean Palace

Location: Houston, TX

Posted Sep 04, 2025

You will be responsible for producing a variety of classic wok dishes in a fast-paced environment, maintaining traditional cooking standards and flavors…

Flagger II

Company: RoadSafe Traffic Systems

Location: Buda, TX

Posted Sep 04, 2025

Provide effective communication with contractors and internal teams while delivering the highest level of customer service.

Environmental Services (EVS) Technician - PRN Days | San Antonio Med Center Rehab

Company: PAM Health Warm Springs Rehabilitation Hospital of San Antonio

Location: San Antonio, TX

Posted Sep 04, 2025

If you’re looking for a schedule that fits your lifestyle, check out PAM Health. Employee Bonus Referral Program $$$.

Staff Pharmacist

Company: Oakdell Compounding Pharmacy

Location: San Antonio, TX

Posted Sep 04, 2025

A. Valid and active pharmacist license in corresponding state. Establishes and maintains pharmacy policies, procedures, requirements, and standards in…

(Part-Time) Data Analyst

Company: Texas Regional Physicians

Location: Houston, TX

Posted Sep 04, 2025

This role is ideal for someone who is highly organized, comfortable working with Excel and reporting tools, and interested in learning healthcare data workflows…

Journeyman Electrician - DFW Local

Company: Cummings Electrical

Location: Fort Worth, TX

Posted Sep 04, 2025

Read blueprints (mechanical, layout/on-line drawings). Troubleshoot electrical systems (equipment, devices, conduit wires). Boot and tool purchase assistance.

^AI Frameworks Engineer - 5885903

Company: Accenture

Location: Houston, TX

Posted Sep 04, 2025

Conducts design and development to build and optimize AI software. Profiles distributed deep learning models to identify performance bottlenecks and proposes…

Mainframe Modernization – Cloud Architect

Company: DXC Technology

Location: Dallas, TX

Posted Sep 04, 2025

Define target-state architecture for migrating mainframe applications (COBOL, JCL, CICS, DB2, etc.) to AWS. Leads Solution design, PoCs, and implementation.

3rd Shift (11PM - 7:30AM) Custodian

Company: Unica Enterprises LLC

Location: Dallas, TX

Posted Sep 04, 2025

Maintain cleanliness in common areas, including break rooms, lobbies and hallways. The ideal candidate will play a crucial role in maintaining the cleanliness…

Sr Data Scientist

Company: PayPal

Location: Austin, TX

Posted Sep 04, 2025

Your role involves driving best practices in data science, ensuring data quality, and mentoring junior scientists. Drive best practices in data science.

Project Controls Analyst

Company: DEPCOM Power

Location: Houston, TX

Posted Sep 04, 2025

Exposure to field operations or construction environments. Assist in improving field productivity tracking processes. Travel to project sites as needed.

Python, AI Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 04, 2025

Knowledge in DevOps processes and tools. Bachelor’s degree or foreign equivalent required from an accredited institution.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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