Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

BARTENDER -PART-TIME- THE CARPENTER HOTEL

Company: Carpenter Hotel

Location: Austin, TX

Posted Sep 04, 2025

Furthermore, all team members must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors,…

BI Developer/Reporting Analyst

Company: Piper Companies

Location: San Antonio, TX

Posted Sep 04, 2025

Keywords: collections, recovery, delinquency buckets, 30 DPD, 60 DPD, 90+ DPD, roll rates, charge-off metrics, collection strategies, letters, calls, digital…

Sous Chef

Company: Landry's Inc.

Location: Houston, TX

Posted Sep 04, 2025

Promotes exceptional guest satisfaction by adopting a customer-centric strategy and employing an inclusive, hands-on management style.

Construction Laborer

Company: Hill & Wilkinson General Contractors

Location: Austin, TX

Posted Sep 04, 2025

Talk, listen and speak clearly in person and on telephone. Unload and carry materials at construction sites. Set up and take down ladders, scaffolding and other…

Global Operations Data Analyst

Company: Meta

Location: Austin, TX

Posted Sep 04, 2025

Communicate results of analyses to technical and non-technical stakeholders in a way that influences business outcomes (e.g. roadmap decisions, opportunity…

PT SERVER- CARPENTER HALL

Company: Carpenter Hotel

Location: Austin, TX

Posted Sep 04, 2025

Present menus to patrons and answer questions about menu items, making recommendations upon request. Reporting to the F&B General Manager, the Server will…

Custom Metal Fabrication CNC Machinist

Company: Express Employment Professionals

Location: Dallas, TX

Posted Sep 04, 2025

Review blueprints and technical drawings to set up and program machines accurately. Conduct inspections using precision measuring tools to confirm parts meet…

Data Scientist I, Neurology

Company: UT Southwestern

Location: Dallas, TX

Posted Sep 04, 2025

Master's Degree M.S. in Computer Science, Bioinformatics, (Bio)mathematics, (Bio)statistics, Physics, Electrical Engineering, or related field or.

Principal Data Scientist

Company: MD Anderson

Location: Houston, TX

Posted Sep 04, 2025

Required: Bachelor's degree in Biomedical Engineering, Electrical Engineering, Computer Engineering, Physics, Applied Mathematics, Science, Engineering,…

Timekeeping Analyst II

Company: Concentra

Location: Addison, TX

Posted Sep 04, 2025

The analyst will utilize various tools and methodologies to conduct data analysis, create reports, and present findings to stakeholders.

Sign & Large Format Graphics Designer

Company: Saifee Signs & Graphics

Location: Houston, TX

Posted Sep 04, 2025

Occassionally answer phone calls and help walk-in clients. Create design concepts and proofs for all types of signs using Adobe Illustrator and Photoshop.

Janitorial Supervisor - Texas

Company: Blackstone Consulting Inc.

Location: Dallas, TX

Posted Sep 04, 2025

Valid California driver's license. Provides employee coaching and counseling and documents each interaction. Supervise cleaning services (including janitorial…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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