Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Maintenance Technician/Painter

Company: IRT Management

Location: Plano, TX

Posted Sep 03, 2025

Valid driver’s license required. Assist in emergency situations, including after-hours calls, as part of an on-call rotation.

Data Analyst

Company: Robert Half

Location: San Antonio, TX

Posted Sep 03, 2025

The ideal candidate will bring a strong analytical mindset, advanced technical skills, and a commitment to accuracy to ensure the success of critical projects.

Common Laborer

Company: The Walsh Group

Location: San Antonio, TX

Posted Sep 03, 2025

The Common Laborer will perform tasks involving physical laborer on construction jobsites including commercial, industrial, or heavy civil projects; may operate…

Seasonal Retail Cosmetics Stock Associate - Estee Lauder, Memorial City

Company: Macy’s

Location: Houston, TX

Posted Sep 03, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Call Center Manager

Company: Confidential

Location: San Antonio, TX

Posted Sep 03, 2025

Develop and implement strategies to improve call center performance and efficiency. Manage budgets and resources effectively to maximize productivity.

Electrician

Company: Get Complete Maintenance and Repair

Location: Austin, TX

Posted Sep 03, 2025

Valid driver's license and good driving record for driving service vehicle to customer locations. Experience with electrical equipment, tools, repair and…

Senior System Architect

Company: Marathon Petroleum

Location: San Antonio, TX

Posted Sep 03, 2025

This role is responsible for system architecture, technical design, and governance of endpoint management solutions, ensuring security, scalability, and…

Laborer

Company: Vector Talent Solutions

Location: Arlington, TX

Posted Sep 03, 2025

This role is ideal for someone who enjoys hands-on work and is looking to build a long-term career in the underground utilities field. Pay Rate: $18-20.

Industrial Electrician - 3rd Shift

Company: Hensley Industries, Inc

Location: Dallas, TX

Posted Sep 03, 2025

Troubleshoot and repair electrical problems associated with the following company facilities and equipment: We also provide top-notch benefits, company matching…

Sales and Customer Service Lead

Company: Operation Enterprises Services, LLC

Location: Dallas, TX

Posted Sep 03, 2025

Monitor phone calls and provide coaching and feedback to sales representatives. We’re not looking for someone to just clock in and out—we’re looking for someone…

Solutions Engineer, Software

Company: Liberty Mutual

Location: Plano, TX

Posted Sep 03, 2025

This role focuses on technical leadership and blends architecture, and implementation. Front end: React and Angular; TypeScript/JavaScript; state management;…

Automation Controls Engineer

Company: Mac Incorporated

Location: Arlington, TX

Posted Sep 03, 2025

Design, develop, and implement automation systems including robotics, PLCs, HMIs, and machine vision technologies. SALARY: $125K-$130K WITH A 3% TARGET BONUS.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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